Vidéotron

Vidéotron Outage Report in Brier Hill, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Brier Hill, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Brier Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Brier Hill, Ontario 01/26/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Mouadbouras Mouad Bouras (@Mouadbouras) reported

    @seancanlas @Bell switch to @Videotron, Bell is ****.

  • VVRekt14 ImRekt (@VVRekt14) reported

    @Videotron i know, imnt regarded. im saying this cause unlike me, you got a voice at the crtc and the means to target the relevant audience with those alerts. if it doesnt serve a purpose to wake ur customers up who cant intervene, maybe you should do something to fix that.

  • donadeiThomas Thomas (@donadeiThomas) reported

    If you’re with Ebox or Videotron, don’t panic, it’s not just you. Their support line seems to be down as well. Either it’s hosted on the same network, or it’s overloaded with calls. More information to come for sure. #InternetOutageMontreal

  • BucketHead1138 BucketHead1138 (@BucketHead1138) reported

    Todays stream will be delayed due to a province wide internet outage. @EBOX_CA some news would be greatly appreciated. #ebox #videotron

  • alex_goldrich alex g (@alex_goldrich) reported

    @Videotron Helix outage in Cote St Paul area. Is this happening to anyone else?

  • kalpana03459096 Kalpana Patel (@kalpana03459096) reported

    @Videotron Thank you for the quick response. Looks like I have to call customer service and change my channe line up.

  • NabilaOubouchou Nabila Oubouchou (@NabilaOubouchou) reported

    @Videotron what is this #helix system always down, i am frustrated to be charged after canceling my subscription and you call you are told that the #helix system is down we can do nothing

  • kalpana03459096 Kalpana Patel (@kalpana03459096) reported

    @Videotron But customer service dosn’t open until 9am 🙃

  • ayisyenkas Kas🗣 (@ayisyenkas) reported

    Spoke to supervisors who were extremely condescending. No one has provided any type of resolution. I started with 2 connections with you guys and now i’m done. Its ridiculous. @Videotron will be running to you guys, i need actual customer service.

  • MontrealLFC 🧡💙MontréaLFC ❤️🇨🇦🇮🇱🏳️‍🌈 (@MontrealLFC) reported

    Hey @Videotron - if I ahve bonus GB data on a yearly basis, why is it not kicking in? Due to this, I am locked out from using data, and there is no customer service open at this time. Make it make sense!