Vidéotron

Vidéotron Outage Report in Calgary, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Calgary, Alberta 01/19/2026 10:15

January 19: Problems at Vidéotron

Vidéotron is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • sival84 Simon Vallée (@sival84) reported

    @Videotron @GadSaad Can someone explain how come the internet is down yet I can STILL access Twitter on my computer and my phone?

  • Philliam1994 Philliam (@Philliam1994) reported

    @angelidotca Update: DNS servers are down videotron is trying to get them back up.

  • Fuck_Shayne Shayne (@Fuck_Shayne) reported

    @YanVxnom @Videotron As if Bell never had a service outage before. Stop being emotional. Lol

  • theboybibs 𝗝𝗨𝗚𝗢 ☦︎︎🇪🇬 (@theboybibs) reported

    Man i just wanna study videotron get your **** together!!!

  • philcourtm Phil (419/1000) chess matches (@philcourtm) reported

    @sopranoenergy @oscarbilde Videotron’s DNS servers are down, but google’s fine

  • Vansilli Vansilli (@Vansilli) reported

    @Videotron has been down for hours. @Bell , can you give me good prices? Or people in Montreal, what do you use for internet?

  • mgdufour Michel Dufour (@mgdufour) reported

    @Videotron Interestingly enough. When I use my VPN service the internet works.

  • djtroycarter DJ Troy Carter (@djtroycarter) reported

    Hey @Videotron your internet service is broken in Montréal on both cellular and Helix

  • iSirGeorges Sir Georges (@iSirGeorges) reported

    @shanelliemarie @Videotron They probably will but customers will have to call back to ask for it. We all know they never hand out free refunds without a call first

  • MohithHassan Mo (@MohithHassan) reported

    @Videotron Considering the ridiculous prices you guys charge. I better be getting a credit on my bill for this service outage during work hours. To think you guys had the audacity to raise prices while constantly under delivering on bandwidth. Enjoy your monopoly while it lasts.