Vidéotron Outage Report in Calgary, Alberta

The latest reports from users having issues in Calgary come from postal codes T3A.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (71%)

2. 

   Wi-fi (11%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Live Outage Map Near Calgary, Alberta

The most recent Vidéotron outage reports came from the following cities: Calgary.

City	Problem Type	Report Time
Calgary	Phone	2 days ago
Calgary	Internet	4 months ago
Calgary	Wi-fi	5 months ago
Calgary	Internet	9 months ago
Calgary	Internet	one year ago
Calgary	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Realityescaped (@neo_musicstream) reported 3 minutes ago

  @jeni_cote @Videotron When are they not having issues... My internet is down.

• Julien Lavigne (@Julien_Lavigne1) reported 7 minutes ago

  @Videotron Well #Videotron needs to take a cue from #Rogers because they have the exact same remote and modem and we were able to ffwd with their service no problem. @RogersHelps

• Jenn C. (@jeni_cote) reported 8 minutes ago

  @Videotron are you guys having issues? My internet isn't connecting to anything with helix rn. No WiFi, no Ethernet connection either :/

• Julien Lavigne (@Julien_Lavigne1) reported 9 minutes ago

  @Videotron Why can't I fast forward when I restart a program? I missed the beginning but now I want to get back to where I was. I want to fast forward through the opening credits but can't. I never had this problem with @Rogers!

• HajiDiRobertis (@DiRobertis) reported 14 minutes ago

  @Videotron Still not working.

• Joy Blake (@jblake_NSQC) reported 18 minutes ago

  Argh! Videotron Helix. Trying to modify my plan. Page keeps shutting down. No number to call. #VideotronHelix @Videotron

• Josloujac12🇨🇦 (@josloujac12) reported 20 minutes ago

  @PurolatorInc @PurolatorHelp Very bad delivery service, not on time, horrible customer service. Please @videotron use a different a different shipping company ASAP😠🤬

• Frank Michlick (@fmichlick) reported 21 minutes ago

  . #advertising #fail @Videotron is sending me an "exclusive" offer in the Mail for 60 Mbps Internet via their Helix program. We've got 400 Mbps with them currently.

• Kakurady (@kakurady) reported 21 minutes ago

  Need to get Internet service for a new home in Kanata North... any options beside Rogers and Bell? I tried TekSavvy and Videotron but their websites both say they don't provide service there.

• Ann Lemieux (@ann_lemieux) reported 22 minutes ago

  @Videotron Thank-you my TV is working again. Exceptional Technical Support via Private Message.