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Vidéotron

Vidéotron Outage Report in Carleton Place, Ontario

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Carleton Place, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Carleton Place, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • PeepeeP09727232
    Peepee Poopoo (@PeepeeP09727232) reported

    @maelgraham @YanVxnom @Videotron Fizz is videotron bro. I'm on fizz and my internet is down

  • AndrewTechDude
    andrew quenneville (@AndrewTechDude) reported

    @Videotron i am loosing money on my investments as we speak VIDEOTRON fix this before i lose more money

  • pmarriott
    Dr. Paul Marriott (@pmarriott) reported

    @flyonp @fagstein @Videotron I can confirm that switching to the public google DNS server at 8.8.8.8 fixes the issue for me.

  • GadSaad
    Gad Saad (@GadSaad) reported

    Internet is down and I have Zoom office hours and a Zoom lecture to deliver. Well done @Videotron.

  • hey_its_me_2020
    shawn (@hey_its_me_2020) reported

    Add Google’s DNS if your #videotron is down.

  • rawatrocks2008
    Rohit Rawat (@rawatrocks2008) reported

    @Videotron I am using a Rogers network to tell you that I am facing internet issues.

  • johnxydous
    John Xydous (@johnxydous) reported

    @CommentsMia @Videotron Hang on, taking out the trash....

  • canadiancapers
    moki (@canadiancapers) reported

    @videotron what’s up with the major outage? Can’t get through. Can’t get work done. Not a happy camper. At all.

  • patloyer
    Patrick Loyer (@patloyer) reported

    @Videotron Even customer service phone number and tech support down

  • LVBirdsong
    L. V. Birdsong (they/them) (@LVBirdsong) reported

    @Videotron Not only did my Internet go down but my phone as well - I have never felt so cut off. I had contacted Videotron a few days ago to say my connection has been unstable lately and they brushed it off as "not on their side." What a joke.