Vidéotron

Vidéotron Outage Report in Carleton Place, Ontario

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Carleton Place, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Carleton Place and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Carleton Place, Ontario 12/22/2025 06:10

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • FSOGfangirl HabsGirl 🇨🇦 (@FSOGfangirl) reported

    @MitchyGallo and it knocked out my Helix @Videotron wtf

  • habsexpos MTL#1 (@habsexpos) reported

    @ShawnGoldwater @brendanshowbiz The alert made Videotron shut down, lots of pissed off ppl

  • stylinarts māy²⁸ (@stylinarts) reported

    i’m tired of complaining but ****, ever since that emergency broadcast thing the tv (videotron) doesn’t work for anyone in the province. they lock us up in our houses and we can’t even watch tv 😒

  • charley2223 charley222 (@charley2223) reported

    @Videotron tv is down after the alert

  • GuyJosephRoy1 Guy Joseph Roy (@GuyJosephRoy1) reported

    @Videotron Why a simple emergency alert msg crash the internet???

  • Minifox91 minifox91 (@Minifox91) reported

    @Videotron More like the majority of customers actually, but I'm glad it's not just mine lol. Good luck and thanks for working overtime to fix the gov's mistake!

  • wugz Ian (@wugz) reported

    @Videotron Such a stupid excuse! What does an alert have to do with your helix service?

  • lkcre8s Lynn King 🇨🇦💎🙌🚀 (@lkcre8s) reported

    @videotron Get your **** together! Do we get a rebate for no channels?

  • habsexpos MTL#1 (@habsexpos) reported

    @StuCowan1 @jaredbook @Videotron Imagine if this would have been a Federal Gov initiative. The seps would have had a field day blaming JT for the Videotron outage

  • WikyWill Hoshikuzu (@WikyWill) reported

    @Videotron **** your ****** service I'm switching tomorrow