Vidéotron

Vidéotron Outage Report in Carleton Place, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Carleton Place, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Carleton Place and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Carleton Place, Ontario 01/08/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • TheSpiritorix Spiritorix (@TheSpiritorix) reported

    @Videotron 1,Took you 1 hour to warn us. 2,You haven’t given us a timeframe of the resolution nor the location where it’s happening . 3, you literally just increased our bills but the service has been going downhill. Ps: fix your sh*t app that never worked

  • FrekkieMonster FrekkieMonster (@FrekkieMonster) reported

    @JokeSins @Videotron I'm in the surrounding areas of Montreal and it was down for a good hour and now it goes away and comes back non stop

  • pmarriott Dr. Paul Marriott (@pmarriott) reported

    @flyonp @fagstein @Videotron I can confirm that switching to the public google DNS server at 8.8.8.8 fixes the issue for me.

  • Rahrakwasere #GoHabsGo (@Rahrakwasere) reported

    @Videotron So that explains why your customer service/ tech support phone lines dont even ring when we call?

  • KarenBSmithers 𝓚𝓪𝓻𝓮𝓷 ❼ (@KarenBSmithers) reported

    @Videotron fix ur wifi

  • Foureyedhuman2 Foureyedhuman (@Foureyedhuman2) reported

    @GronkWRLD @ElephantStoneHQ @Videotron Bottom right on your PC right click on the internet connection -> open network settings -> change adapter options -> choose your net and double click -> properties -> find IPv4 -> on the bottom instead of "using auto dns" change it to manual and type in what i said before.

  • SophieAnneB Sophie-Anne B. (@SophieAnneB) reported

    Videotron down in Gatineau. How am I supposed to work?

  • marrtwitt Martin Paiement (@marrtwitt) reported

    @Videotron Whats funny is most apps and games still work online while all web is down phones and lan

  • VeryLoudMC VLMC (@VeryLoudMC) reported

    @amumidi @Videotron Give them a break, they couldn't use Google Translate because their internet went down.

  • AndrewTechDude andrew quenneville (@AndrewTechDude) reported

    @Videotron i am loosing money on my investments as we speak VIDEOTRON fix this before i lose more money