Vidéotron Outage Report in Carleton Place, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Carleton Place, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Carleton Place and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (15%)

3. 

   TV (11%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Astrit Tollovina (@tolastrit) reported a minute ago

  @Videotron Power supply at my home never went off, but internet was disconnected 8 hours after the freezing rain. I called the next day, the rep said by 2pm should have the internet back, a day later and nothing yet can’t even call because the line is busy. Go figure !

• Saint Germain 🗽 ⚖️ 🕊️ 🌻 (@stgermy) reported 2 minutes ago

  @Videotron No service at H8S

• Feddy (@JohnnyFeddy) reported 4 minutes ago

  @Videotron home phone, tv, Internet all out of service. Mobility service extremely slow. It’s been two days now, I live in Ahuntsic, estimate of when services will return?? Also, #Videotron better offer a heavy discount on my services or I’m going back to bell.

• Vittorio Giordano (@Vittoriog82) reported 6 minutes ago

  @Videotron Not me. No service since Wednesday. I am using my personal data for work. I will forward to you the bill at the end of the month. Thank you.

• fizz (@fizz_ca) reported 7 minutes ago

  @Floradora65 @Videotron Hello, Thank you for the information provided. Due to poor weather conditions over the last few hours, some Fizz members in several Quebec regions are experiencing problems with their Home Internet service.

• Dylan (@d_y_l_a_n_l) reported 13 minutes ago

  @Videotron Hi, still no service at my address at H3W 1W8. Is there a way I can find out if this is a zone outage or specific to my wiring? Thanks!

• Nicole Smith (@pears_in_flares) reported 13 minutes ago

  @Videotron @Videotron do you have an outage map we can track updates? We have had no service in our area Montérégie since Wednesday afternoon. It's crazy! We have to keep driving to the closest free wifi area to get any coverage and find out what is going on. We don't live that far out.

• Angelica H (@angieholguin_h) reported 16 minutes ago

  @Videotron Delson, Please We do have Power but internet issues more tha 48 hours

• McGrizz (@McGrizzOfficial) reported 16 minutes ago

  @Videotron You guys shutting down services when everything was working is mindblowing to me. Dont get me those ice storm excuse when its past 32h after the storm and its only now we get cut??

• Gloria Cormier, CPACC (@GloriaCormier) reported 23 minutes ago

  @Videotron If we know that actual cable is cut by a fallen tree how can we tell videotron support ? The phones and chat are not being answered.