Vidéotron

Vidéotron Outage Report in Carleton Place, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Carleton Place, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Carleton Place and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Carleton Place, Ontario 02/22/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • samfeigenbaum sam feigenbaum (@samfeigenbaum) reported

    @Videotron I have asking for help about my bill but still have not received a response?

  • shennyboy Eric Shenfield (@shennyboy) reported

    So @Videotron lures me into DMs to try and deal with the situation and here’s what happened (they can’t change my service address).

  • CScrutiniser Central Scrutiniser (@CScrutiniser) reported

    @Videotron internet service is not working in Auteuil, Laval H7K. When will it be re-established?

  • Kevin_P11 Kevin Printz (@Kevin_P11) reported

    @steven55282148 @Videotron Same issue. My Helix internet is not working.

  • samfeigenbaum sam feigenbaum (@samfeigenbaum) reported

    @Videotron Never got a call back

  • AndrewTI3 Andrew Garca (@AndrewTI3) reported

    @JoeAnthony13 @Davy_Ray @Videotron Same problem here

  • ForzaJuve09 Jonathan Major (@ForzaJuve09) reported

    Ordered my iPhone 12 Pro Max December 30th Got told January 11th I’d receive it. That date comes around and I get told there’s a slight delay. April 4th is the day I’ll get it. Only way I can get a phone is change colour. Thanks @Videotron #horrible #worstcustomerservice #yousuck

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron this is terrible service, the agent seems lost.

  • ImmaWipeYou Alexander Soderkvist (@ImmaWipeYou) reported

    @Videotron is anyone else having wifi issues because my internet is down

  • Davy_Ray Michael Carreiro (@Davy_Ray) reported

    @videotron having internet problems tonight? Anyone else having problems?