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  7. Carleton Place, Ontario
Vidéotron

Vidéotron Outage Report in Carleton Place, Ontario

Why is my Vidéotron service not working?

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If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Carleton Place, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Carleton Place, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Neng_Skater
    neng liu (@Neng_Skater) reported

    @Videotron @IDKANYMOREFUCK There is still no internet service. How do I know if my internet comes back? Do I have to restart my router?

  • y_cupidon
    (izanagi)⁷ (@y_cupidon) reported

    @fatjuicyheart was over there like damn not again videotron then I realized

  • andyantonio
    RagnarX4 (@andyantonio) reported

    @C9Aim @Videotron Oh calm ******** down. This being a major issue that even made the news, i'm sure your employer will understand. Overreact much ???

  • BabyLune_MS03
    BabyLune_MS03 - Back to school (@BabyLune_MS03) reported

    @Videotron Bruh for the price we pay, the service is ridiculously slow.

  • no_god_is_great
    God Is Not Great (@no_god_is_great) reported

    @LiRong201909 @Videotron You should just leave it, google's is more reliable. If you still want to go back, where you put in 8.8.8.8, right beside it , drop down menu, pick "Obtained from ISP", for dns server

  • ellerByAnAlder
    eller // a.lucidi (@ellerByAnAlder) reported

    Commiserating with last yr's quebecois techbros over being unable to configure DNS/DHCP with their Helix Videotron router/modems today... All I want to do is change my DNS network so when outages like the one today happen, I can just hop over to a different one

  • NR_reiderdie
    heyitsreid (@NR_reiderdie) reported

    **** @Videotron they're the worst people in this earth. Detailed reasons to follow

  • Rodrigo_plp
    Rodrigo Pinto (@Rodrigo_plp) reported

    This afternoon Videotron, a Canadian telecom provider, went offline for almost an hour. Wifi was dead and cell data was nearly as bad I struggled to tell my work colleagues I was there live and I was not a cat.

  • ONEIN7BI
    onein7.6billions (@ONEIN7BI) reported

    @SugoiDekai2020 @CBergstaller @Videotron Still was shot amd created problems Answer they still gonna charge me if I used my internet phone

  • SugoiDekai2020
    Sugoi Dekai (@SugoiDekai2020) reported

    @CBergstaller @Videotron Technically not an internet outage, it's the DNS servers they hardcoded into their shitty routers that are down.