Vidéotron

Vidéotron Outage Report in Casselman, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Casselman, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Casselman and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Casselman, Ontario 11/17/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Magic_62422 Ellie A. (@Magic_62422) reported

    @Videotron Power is back in TMR, yet no Videotron Internet. 🥺 Can we please have an estimate of how long it will take for it to be restored? Meanwhile, I'm on hold for 55 min. Waiting to speak to Videotron cust.service....

  • Globegrowth Tom Burke (@Globegrowth) reported

    @Videotron Any updates for Western NDG? Any timelines? Why not have an OUTAGE map like the Hydro Quebec app has. Phone, internet and cable is now like an essential utility!

  • Vittoriog82 Vittorio Giordano (@Vittoriog82) reported

    @Videotron Day 4 without tv and internet. Never lost power. This is unacceptable! Next Tuesday I am switching to @Bell

  • Seb0821 RemPitlick#1fan🇺🇦 (@Seb0821) reported

    @Videotron Where is our internet. Better give CREDIT. Its not 1 day outage. Its been 3 days now. What the hell are you doing. No accountability, no news, no updates…

  • PeruFlashback Mario Romero (@PeruFlashback) reported

    @StuntmanStutzle @Videotron I called them and they told me that we can apply for a credit only if the service has been down for more than 48 hours. And the credit is not automatic, you have to call and ask for it. Incredible.

  • MelanieGali Melanie & Co. (@MelanieGali) reported

    @Videotron Pierrefonds here, electricity back since more than 24hrs, but not connection to Internet since Wednesday afternoon. I don’t believe 60% of custumer who had it down regained it.

  • TVeggos Thanassis Veggos (@TVeggos) reported

    @Videotron Same business practices líke Hydro Incompetence. Why the heck I moved from Bell I don't know😞. I have VOIP with Primus so now I don't even have 911 service nevermind Internet.

  • _BrianMahoney Brian Mahoney @Brian_Mahoney@mas.to (@_BrianMahoney) reported

    @FidoSolutions The notice was buried in your abysmal account details. Regardless, I/we have other options now. @freedomsupport and @Videotron offer better plans at better prices. Was the $2 worth losing a customer? A five year customer?

  • Pelukiiita Pelukita (@Pelukiiita) reported

    @Videotron This is ridiculous!!! Now you guys are not even answering the phone!!! It’s been two days now. I get that it’s Easter but you guys better fix the problem today.

  • SBHSNGL NavG (@SBHSNGL) reported

    @Videotron Would like to know who are 60% who got the internet. Just spoke to technical support and they said all areas are showing red. Stop the misinformation and tell people you can’t get it fixed