Vidéotron

Vidéotron Outage Report in Casselman, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Casselman, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Casselman and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Casselman, Ontario 11/18/2025 04:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    .@CompBureau expert argues that Videotron will have less competitive strength than Shaw Mobile & Freedom b/c it lacks the same level of access to wireline facilities, weaker customer base, less ability to bundle & to ctl parameters of business, etc.

  • DJMikeCee514 Mike Cherna (@DJMikeCee514) reported

    @Videotron Is there an issue with #Helix? My Guide is not available and I can't change channels

  • elisedubois Ebbie (elle/she/her) 🐀 (@elisedubois) reported

    Internet is down @EBOX_CA @Videotron

  • _Samgria Sam🍁 (@_Samgria) reported

    Videotron is the ******* worst

  • DonFakaraun Babbling Goon (@DonFakaraun) reported

    @Videotron hello, is there an internet outage in the Chelsea, QC area?

  • nickdigennaro Nick Di Gennaro (@nickdigennaro) reported

    Hey @Fidomobile, I didn't answer your survey as to why I dropped you after 15 years. But I'll tell you here. It's because it took me 6 months to get a live person to handle an issue I had. Now I'm with Videotron and I can get a live person within 1 minute. Now go fix your biz!

  • VVRekt14 ImRekt (@VVRekt14) reported

    @Videotron i know, imnt regarded. im saying this cause unlike me, you got a voice at the crtc and the means to target the relevant audience with those alerts. if it doesnt serve a purpose to wake ur customers up who cant intervene, maybe you should do something to fix that.

  • VVRekt14 ImRekt (@VVRekt14) reported

    @Videotron whats the point of alerting sleeping people 12hours away from the source? stupid *** feature.

  • koushiar Koushiar Jahangiri (@koushiar) reported

    @elisedubois @EBOX_CA @Videotron Internet is down, ebox website is down so is their support number.

  • kaclk Kayle Clark (@kaclk) reported

    It’s quite possible that if the merger is blocked, Freedom just languishes as a second tier mobile network or just eventually folds or gets sold to Videotron anyways. The indication from Shaw on why they pursued a merger was because the status quo wasn’t working.