Vidéotron

Vidéotron Outage Report in Casselman, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Casselman, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Casselman and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Casselman, Ontario 03/18/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • sterling_cohen Sterling Cohen (@sterling_cohen) reported

    @Videotron it’s gonna be funny to see the number of lost Vidéotron customers switching over to bell both **** but clearly bell is better….

  • w1nd_FPS wind (@w1nd_FPS) reported

    @Videotron Still down in H3W1E5.

  • RioLibero Rio V Libero (@RioLibero) reported

    @Videotron @Videotron is down in Kirkland. When will you be up?

  • IMFROMCANADAEH THESPORTSGUY (@IMFROMCANADAEH) reported

    @sterling_cohen @Videotron I got a response back and the cause for my outage is because their “infrastructure” does not have power. Hydro Quebec is saying it could take till Monday to restore all power so I am not holding my breath.

  • sstar9999 Rock Star (@sstar9999) reported

    @Videotron Still down in WEST ISLAND, been over 2 days.

  • ygCAD YoungCanadian (@ygCAD) reported

    Just imagine losing 3 days of work on a pay because of @Videotron’s outage , you guys are ridiculous

  • GatesZullo Gates Zullo (@GatesZullo) reported

    @Videotron Is there an outage map for clients to see what areas are currently affected by issues? Can't tell if an issue is due to ice storm (likely) or if it's faulty equip on user end. Seems like a worthwhile investment; can save frustration for both clients & your tech staff.

  • mac_lafon Marc La Fontaine (@mac_lafon) reported from Vaudreuil-Dorion, Québec

    @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

  • IFizziks Itsfizziks (@IFizziks) reported

    @Videotron My service keeps turning on and off every few hours is that normal?

  • KevinS55978750 KevinS (@KevinS55978750) reported

    @Videotron Is there a network map where we can confirm if our home internet is down due to your outage vs something on our end?