Vidéotron Outage Report in Casselman, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Casselman, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Casselman and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at Vidéotron
Vidéotron is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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🇨🇦 Brynn A 🇵🇭
(@BillyCA82) reported
@Videotron Dont think its a terminal issue, we have 3, and the channel isnt working on any of them. Come to think of it, NBA network isn't working either, this definitely coming from you guys or the networks itself. Please verify on your end.
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Paul Nagy
(@PaulWNagyJr) reported
@Videotron HI. My home phone line is down. Is there an issue in Dorval?
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WhippedKream
(@WhippedK) reported
@Splash_InG @SuperGirlKels @Z_E_R_C I've had opposite experience tbh (Bell outsources their call centers and it SUCKS) but Videotron doesn't have Fiber-optic so I will never go back lmao. I have no idea though on short term wifi plans how they each work. I suggest calling them both and see what they have.
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Leviathan
(@OceanNoodle) reported
@Videotron Internet is down for some residents in Gatineau. Can't even watch TV. What is happening?
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Omar Slimani
(@O_Slimani) reported
Well, ******* for believing that @PlaneteCourrier and @Videotron would be doing their job properly. Unbelievable.
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TTD / Spladzø
(@Splash_InG) reported
@SuperGirlKels @Z_E_R_C Videotron's service is awful so yeah Bell is the way to go
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elzora84
(@Elzora84) reported
12 hours later and still no ****** internet. Good job @Videotron and your amazing customer service that just keeps telling us it will come back eventually. Streaming is a job and needs internet. I swear for no service this long we better get credit back
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Laurent
(@Shadow_Hy) reported
@Z_E_R_C Never had problems with Videotron. Bell feels like a bundle of problems even if the deals are better. I've been with teksavvy that uses the same Videotron network and is cheaper. You could try that?
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Commissioner Miner
(@fanCRTCProfling) reported
@howardknopf @googlenews @CRTCeng All that data collected via Stir-Shaken, huge amount, w/ location data, pooled to Rogers, Bell, Telus, Shaw and Videotron for their own use. And then there is that monster under multi-NDA's, the Bell AI file and I can't talk about that. Yeah, bad look (putting it mildly).
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dream2023
(@dream20232) reported
@Videotron @videotron are you aware of what is going in iran . all mobile operators in canada have provided free calls service for calls to iran as the intetnet is cutt off . you know all operators in canada exept videotron . i have called made complain and until now no news from your side