Vidéotron

Vidéotron Outage Report in Casselman, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Casselman, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Casselman and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Casselman, Ontario 11/12/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (5%)

    TV (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • cuto8 Curtis (@cuto8) reported

    @Videotron is WiFi calling still down?! Having trouble with outgoing calls on VoLTE and WiFi Calling. It's slow to connect and sometimes just doesn't ring.

  • JPottel Josh Pottel (@JPottel) reported

    They were sympathetic to the situation, took notes on what happened, and said the call would be reviewed. Hopefully they weren't just paying lip-service. They promised me a trusted @Videotron retention representative from their team, would call me within an hour or two. (5/n)

  • Crimsonium Frank Morissette (@Crimsonium) reported

    @Videotron I believe the internet is down in Saint-Laurent. Powered down the modem a few times but still nothing.

  • JesssAdel JustJesss 🕹️⚡ (@JesssAdel) reported

    Just between 4pm-12am yesterday, my internet went out 8 TIMES. I'm not doing great & figuring out what to do has been so unnecessarily hard. I'm sorry but no stream tonight. 😞 Also, shame on @Videotron for not caring about people having horrible internet for OVER A MONTH now.

  • abramoj Abramo (@abramoj) reported

    @Videotron there’s a problem with my wife and I’s cellphone line. We cannot make or receive calls

  • JPottel Josh Pottel (@JPottel) reported

    @Videotron generally offers excellent service and that is why I've hung around as a client for over a decade. The prices have become exorbitant, but that's not the fault of the service folks who take our calls. Today, that script was flipped, and I am beyond disappointed. (3/n)

  • YRl999 Yoshi (@YRl999) reported

    @Videotron is there a power outage in st lambert??

  • BouabdoMaria Maria Bouabdo (@BouabdoMaria) reported

    Is anyone else in the Montreal area having wifi problems with Videotron right now??

  • NickytaLeb NK Leb (@NickytaLeb) reported

    Internet slowing down again. Is this going to be a regular thing? Quebec, Videotron, etc.

  • 1spade24 🇮🇹Danny Spedaliere🇮🇹 (@1spade24) reported

    @Videotron I had one of the worst conversation concerning my statement you say you record your calls to better your customer service but when I ask you to listen to your recording to help settle my issues you don’t so I’m done switching to @Bell