Vidéotron Outage Report in Casselman, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Casselman, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Casselman and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (71%)

2. 

   Wi-fi (11%)

3. 

   TV (8%)

4. 

   Total Blackout (6%)

5. 

   E-mail (3%)

6. 

   Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Screwhead (@djScrewhead) reported a minute ago

  @Videotron H3W1W8 came back for 7-8 hours yesterday, but it's back down!

• Brian Mahoney @Brian_Mahoney@mas.to (@_BrianMahoney) reported a minute ago

  @FidoSolutions So in the 4.5 years when my bill didn't change, Fido made no "network enhancements"? It wasn't until Rogers took over Shaw and you had competition from Videotron that you decided to spruce things up a bit? Incredible timing, I must say.

• Rude Trude 🇨🇦 (@atrud66) reported 2 minutes ago

  @Videotron Internet in Outremont still down

• Gerald Prezeau (@GeraldPrezeau) reported 5 minutes ago

  @Videotron Its been 4 and a half days at H9J still nothing! Very weak infrastructure , all Bell clients in the area have no issues!

• Derek Kilian (@DerekJKilian) reported 9 minutes ago

  @Sparklepuss1 @Videotron Issues don’t seem to be with the Helix towers it’s the modems that are not connecting to Vidéotron. Wifi is up and running but no access to internet, so no TV land line, nor land line phone

• Sparklepuss (@Sparklepuss1) reported 10 minutes ago

  @Videotron Your customer service is TERRIBLE! For Videotron mobile users using their phone as hotspots because their Helix is down:

• AIDEN (@aidenmtl) reported 13 minutes ago

  @Videotron can you confirm an outage in old port? H2Y 2V1. We were not impacted by the ice storm - never lost power but have had no internet since last night.

• Ricardo Alonso (@richblackhat) reported 14 minutes ago

  @Videotron #montreal #blackout My wifi is down! and i spent all my data during the 4 day blackout, now i have power but not wifi and i dont have a lot of data to deal with your chatbots ! h3n 2n2 my ref code PHUPR please do something! @fizz_ca #Fizz @Videotron

• Sparklepuss (@Sparklepuss1) reported 15 minutes ago

  @DerekJKilian @Videotron Exactly. How is it me (a customer) has to tell other customers how to get access to a service we are all paying for? 🤔 Why is this not part of their basic messaging?

• robert maccaull (@CanadianKryles) reported 15 minutes ago

  @honeylust5 @IFizziks @Videotron So I don't know if it's true, what I read was since some towers were down (which Helix uses) it left the ones still up eventually overwhelmed, which is why the net was up and down