Vidéotron

Vidéotron Outage Report in Casselman, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Casselman, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Casselman and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Casselman, Ontario 09/18/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MohithHassan Mo (@MohithHassan) reported

    @Videotron Considering the ridiculous prices you guys charge. I better be getting a credit on my bill for this service outage during work hours. To think you guys had the audacity to raise prices while constantly under delivering on bandwidth. Enjoy your monopoly while it lasts.

  • AllTheNewsThat2 All The News That's Fit To Print (@AllTheNewsThat2) reported

    @CBergstaller @Videotron Could be worse. We could be with Bell garbage

  • YanVxnom Yan / Vxnom (@YanVxnom) reported

    @Fuck_Shayne @Videotron Damn can u take a joke once in ur life ....

  • iSirGeorges Sir Georges (@iSirGeorges) reported

    @shanelliemarie @Videotron They probably will but customers will have to call back to ask for it. We all know they never hand out free refunds without a call first

  • Vansilli Vansilli (@Vansilli) reported

    @Videotron has been down for hours. @Bell , can you give me good prices? Or people in Montreal, what do you use for internet?

  • Fuck_Shayne Shayne (@Fuck_Shayne) reported

    @YanVxnom @Videotron As if Bell never had a service outage before. Stop being emotional. Lol

  • FNantel Francois Nantel (@FNantel) reported

    @RheumAndy @cibc Maybe they link through a Videotron server (which has been down since 13:10)

  • fagstein Steve Faguy (@fagstein) reported

    @Flagpole_Canada Videotron’s DNS servers are all within its network.

  • JustMikeTwo Justin (@JustMikeTwo) reported

    @fagstein @Videotron DNS servers are down. Change your router Primary and Secondary DNS servers to 8.8.8.8 and 8.8.4.4. If you have Helix, well...I hate all in one modem/Router combos. You can only change it on your computer in Networking...at least your computer will be working.

  • ItsPaulGame Paul Games (@ItsPaulGame) reported

    @MitchSchwartzCo @Videotron it's a DNS issue, if you know how you can go on your router and change the default DNS to google's servers (8.8.8.8 and 8.8.4.4) and it will fix the issue