Vidéotron

Vidéotron Outage Report in Casselman, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Casselman, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Casselman and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Casselman, Ontario 03/29/2026 12:05

March 29: Problems at Vidéotron

Vidéotron is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SBHSNGL TG (@SBHSNGL) reported

    @AzemOfLight @Videotron No one gives a damn about your useless comment

  • Sparklepuss1 Sparklepuss (@Sparklepuss1) reported

    @Videotron You all really failed at being on top of your game. This is basic 101 customer service. Your 90% restored service is garbage if you don’t tell your customers how to then get their access back. Franchement, vous faites dure. Un gros zéro pour votre service à la clientèle.

  • OrionSkydancer Star Origin (@OrionSkydancer) reported

    @Videotron Ahuntsic-Cartierville H2B still down. Been on and off since Friday evening, and this is currently 24+ consecutive hours without power. This is starting to get slightly annoying. Can we have more than just numbers thrown at us, and some actual mapping of restoration efforts?

  • SBHSNGL TG (@SBHSNGL) reported

    @DanteInfn @Videotron They are the worst managed company . The management needs a clean up . But again ….

  • CanadianKryles robert maccaull (@CanadianKryles) reported

    @honeylust5 @IFizziks @Videotron So I don't know if it's true, what I read was since some towers were down (which Helix uses) it left the ones still up eventually overwhelmed, which is why the net was up and down

  • darkmolly ⁑ ✰ MoMo ✰ ⁑ (@darkmolly) reported

    @Videotron Still not working at St-Laurent. No land line, no TV, no internet.

  • DanteInfn Dante's Inferno (@DanteInfn) reported

    @Videotron So it went from our teams are on the ground working day and night to passing the buck onto Hydro which is at 95% at the moment. Is the management so obtuse? I've never seen a company in this day and age so unaccountable and with a serious lack of transparency. You're a disgrace!

  • SBHSNGL TG (@SBHSNGL) reported

    @Videotron @djScrewhead We want CEO to resign and never be hired again by anither company

  • SBHSNGL IDK (@SBHSNGL) reported

    @Videotron Just saw a Bell guy fixing internet on our street . I told him I wish you were a Videotron guy. He said , ya, I am sorry. I was like me too.. Haven’t seen a single Videotron truck out . Not sure what kind of fix they are doing …

  • Sparklepuss1 Sparklepuss (@Sparklepuss1) reported

    @Videotron Why don’t you tell people that their mobile service maybe be blocked because you have an overage limit? Either call cust serv and spend an hour on hold, OR remove the block by logging in to your account.