Vidéotron

Vidéotron Outage Report in Casselman, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Casselman, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Casselman and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Casselman, Ontario 11/25/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • frapper_21 Frapper 打つ (@frapper_21) reported

    @Gliittcchh Ya i have videotron to fkg sucks for gaming

  • SiddharthLuthra Siddharth Luthra (@SiddharthLuthra) reported

    @Videotron @Videotron Hello Team I’m struggling from a week now to get my amount refunded back to my source account after cancellation of the contract on Nov 19th. My Account Number is: 775921440019. Requested and called your end number of times towards your customer support.But no solution

  • Neopabo2 TheGreatNeos (@Neopabo2) reported

    @Bell Had horrible packet loss with Bell, then I switched to Videotron. I get better speeds, no random price changes, and no packet loss.

  • segacs segacs (@segacs) reported

    Oh wonderful, just what I needed today. @videotron trying to rip me off through blatant overbilling & refusing to make it right even after acknowledging they violated our contract. Because being a COVID prisoner isn't bad enough. For shame.

  • Patrick14113 CloudyEyes (@Patrick14113) reported

    @Bell You guys have the best internet in Quebec hands down, but, customer service is or was such a pain, I wish your plan for 2022 is to be beter than Videotron in that regard... only one thing hold me from going back to Bell, that.

  • axelschule Axel Schulz (@axelschule) reported

    @Videotron is there something wrong with your login portal? I’m unable to login to my account. I’ve reset my password 3 times and yet to no avail. Do you not accept special characters or something?

  • LehkonenN1Fan Simuël - BLM✊🏾 (@LehkonenN1Fan) reported

    @Emmanuel_THW @jesshabs I had low expectations switching to Videotron, but their customer service is great.

  • Bloodbathboi Mother🫀 (@Bloodbathboi) reported

    @prezoh Wtf is a videotron

  • sbreame sbreame (@sbreame) reported

    Hey @Videotron - Going down memory lane the last few days - Any chance of a screenshot/picture/video of Mordicus from Videoway? There doesn't seem to be a single one anywhere on the internet!

  • xTallMatt TallMatt (@xTallMatt) reported

    bro @Videotron please stop doing me ***** with my Internet connection, fr I've had to buy a long-*** Ethernet cable to plug into the modem two floors up just to be able to stream, and even now I can't rely on THAT for a consistent upload ******* tired of this **** man, oh my god