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Vidéotron

Vidéotron Outage Report in Charlottetown, Queens County, Prince Edward Island

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Charlottetown, Prince Edward Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • afilina
    Anna "Legacy Archaeologist" Filina (@afilina) reported

    And then @Videotron reached out to me only to continue ignoring my DMs. This is the 5th rep today that doesn't help me.

  • Gapaxevotich
    Sora Murasaki (@Gapaxevotich) reported

    @Videotron Seems the service came back 10 min after I tweeted, tanks for the help :)

  • sabrinapros
    Sabrina (@sabrinapros) reported

    Explain to me WHY, despite turning off cellular data for all but 3 emergency apps, I HAVE SOMEHOW GONE OVER MY DATA AGAIN NOT EVEN HALF WAY INTO THE MONTH?! @Videotron fees are ridiculous and I am sick of it

  • ArnoldL1969
    Arnold L. (@ArnoldL1969) reported

    At least I got to see the winning shot in ot by the Habs. Been having problems with videotron.

  • Flott_ttv
    Flott (@Flott_ttv) reported

    @Videotron "Jun 3 10:29:36 kernel: eth4 (Int switch port: 4) (Logical Port: 4) (phyId: c) Link DOWN. Jun 3 10:29:41 WAN Connection: ISP's DHCP did not function properly. Jun 3 10:29:46 WAN Connection: WAN(0) link down." Log de coupure internet... 2x hier, 3x ajd

  • Gapaxevotich
    Sora Murasaki (@Gapaxevotich) reported

    @Videotron is the network down or is it my modem?

  • afilina
    Anna "Legacy Archaeologist" Filina (@afilina) reported

    @Videotron I'm very dissatisfied with the customer support you just provided.

  • factspolitics_
    AG (@factspolitics_) reported

    @Videotron Whatver you do, avoid Vidéotron at all costs. They’re the absolute worst organization that I’ve ever dealt with. It’s 10:30 PM, and their customer service and technical support lines are closed. I currently have no internet (using data from cell). Unreal.

  • citykidbreezy1
    💰 ฿ ☈ € € ☡ ¥ヅ (@citykidbreezy1) reported

    Mannn **** @Bell @Videotron is 10000x Better

  • ljnzcl
    tyas 티야스 (@ljnzcl) reported

    Disclaimer: I was very nervous as this was my first fansign ever. I could’ve used a better wordings and say videotron instead of billboard (or maybe it was the same thing?😭 help). I hope I conveyed all the love that I could give him through this.