Vidéotron

Vidéotron Outage Report in Charlottetown, Queens County, Prince Edward Island

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Charlottetown, Queens County, Prince Edward Island 02/13/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • LouiseCondy Condy (@LouiseCondy) reported

    @Grumpy_grrrrrrr Not working? I fully expect not to have service tomorrow with videotron helix

  • zaphthegreat J.L. Abrassart (@zaphthegreat) reported

    @Videotron my service is also down. I use Acanac. Yes, I reached them and they confirmed that the issue is not on their end, but on yours.

  • HjRock G.I Joe (@HjRock) reported

    @Videotron @BenoitVerreaul4 Acanac is down in Quebec

  • QualityCaptain qualitycaptain (@QualityCaptain) reported

    @BenoitVerreaul4 @shelly_at_work @Videotron Same for me, Acanac customer.

  • zaphthegreat J.L. Abrassart (@zaphthegreat) reported

    @Videotron interesting pattern. Reseller client: "my service is down!" Videotron: "did you contact the reseller?" Client: "yes, they confirm it's on your side." Videotron: *crickets and tumbleweeds*

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    @TraceyLauriault service providers had to meet, like disclosing data to regulators, law enforcement, courts & public health authority under well-specified conditions. Rather than Telus (and other carriers, eg. Bell, Rogers, Videotron, etc.) selling data to PHAC perhaps its public obligation as 6/

  • kephrenTV kephrenTV (@kephrenTV) reported

    @Videotron internet est down ?

  • zaphthegreat J.L. Abrassart (@zaphthegreat) reported

    @Videotron @BenoitVerreaul4 Please stop saying that. Acanac have confirmed to multiple people that the problem is on your end. In fact, you ONLY reply to people who are not pointing that out.

  • fonzeeys Fonze (@fonzeeys) reported

    Hey @videotron what’s up wrong with your « 5G » network #videotron Even on LTE I have no access to the internet I need to tether off my #bell phone

  • dillonDD01 dllongang (@dillonDD01) reported

    @myogui @Videotron Down with @PrimusHelps going through Videotron since 9:40 (Montreal)