Vidéotron

Vidéotron Outage Report in Charlottetown, Queens County, Prince Edward Island

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Charlottetown, Queens County, Prince Edward Island 12/26/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SBHSNGL TG (@SBHSNGL) reported

    @DanteInfn @Videotron They are the worst managed company . The management needs a clean up . But again ….

  • alice_goldbloom Alice Goldbloom (@alice_goldbloom) reported

    @Videotron I have been trying for 3 days to reach tech support. The line is always busy. I tried chat and was kicked off after 1.5 hours of waiting for a reply. Frustrating.

  • sixman67 Sixman67 (@sixman67) reported

    @Videotron H4L1L1 St Laurent , no phone or tv service since Wednesday and power was restored Thursday afternoon. Any idea on resolution?

  • djScrewhead Screwhead (@djScrewhead) reported

    @Videotron H3W1W8 came back for 7-8 hours yesterday, but it's back down!

  • SBHSNGL TG (@SBHSNGL) reported

    @Videotron @djScrewhead We want CEO to resign and never be hired again by anither company

  • atomic_issue Golden diva (@atomic_issue) reported

    @Videotron I never loose electricity, in Côtés des neiges, but my Videotron is dead. How would you blame my electric network.

  • Sparklepuss1 Sparklepuss (@Sparklepuss1) reported

    @Videotron You all really failed at being on top of your game. This is basic 101 customer service. Your 90% restored service is garbage if you don’t tell your customers how to then get their access back. Franchement, vous faites dure. Un gros zéro pour votre service à la clientèle.

  • slys28 spring szalai (@slys28) reported

    @Videotron hydro just cut our internet line help!!!

  • DerekJKilian Derek Kilian (@DerekJKilian) reported

    @Sparklepuss1 @Videotron Issues don’t seem to be with the Helix towers it’s the modems that are not connecting to Vidéotron. Wifi is up and running but no access to internet, so no TV land line, nor land line phone

  • synfulosophy Synful (@synfulosophy) reported

    @Videotron You keep saying 90%, but that means nothing when you're the other 10% & you can't get an understanding as to what areas are being worked on next. An outage map similar to HydroQuebec would have been appreciated, but that must have been too hard. How about just naming burroughs?