Vidéotron

Vidéotron Outage Report in Charlottetown, Queens County, Prince Edward Island

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Charlottetown, Queens County, Prince Edward Island 03/12/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • PucksOnDave Dave_VFX (@PucksOnDave) reported

    @JustLou2U @Videotron Hey man I ain’t on the payroll. I just felt like I should acknowledge good service.

  • DracosAlpha @dracosalpha (@DracosAlpha) reported

    Seems to me that Videotron is purposely choking independent ISPs by introducing outrageous delays (5 days) before they'll even activate a modem on their infrastructure. Meanwhile, as we've seen with my daughters' service, their own setups suffer no such delays.

  • marijked Marijke V. Durning (@marijked) reported

    @BellMediaPR why is it that just about every tv provider customer can sign in to access CTV shows on the app, EXCEPT for videotron customers? That makes no sense and is extremely unfair.

  • mbootyspoon Martyn Bootyspoon (@mbootyspoon) reported

    @P_rudence_ @Videotron Finally back online but like Damn lol

  • fisha697 Matt Fish (@fisha697) reported

    Never use @bell Tech came 3 months ago to switch receivers, took the old one with him and now bell is charging me $800 for the receiver!!! Never again will I use this company. @videotron will be getting a new client today

  • ShawnF1998 Shawn Fournier (@ShawnF1998) reported

    Told Apple Support that Videotron just googled my problems and told me to call them, they straight up just laughed and I'm embarrassed to be with Videotron lmao, shame on you @Videotron smh

  • J88738850 J (@J88738850) reported

    @Bell @Videotron Called Bell to cancel services as we switched to Videotron (same service but for less). After refusing retention offers the agent hanged up on me. Bell would offer better service if agents didn't fear losing their jobs over statistics/retention objectives. 👎👎

  • jeanmic52848063 jean-michel (@jeanmic52848063) reported

    @Videotron and once again helix is down :) how come videotron can give a sooooo bad service. A tech is supose to come for a outside the house problem. But NO ONE wants to give me a credit even tho my service don't work.

  • amritab97314715 amrita bhatia (@amritab97314715) reported

    @Videotron all they want to do is transfer the call to someplace so they dont have to answer or help

  • CoculuzziAngela Angela Coculuzzi 🇨🇦☘️ (@CoculuzziAngela) reported

    @grantmccagg #bell is the worst. I use to spend hours on the phone every month getting my bill corrected. Couldn’t do it anymore. Switched to videotron.