Vidéotron

Vidéotron Outage Report in Charlottetown, Queens County, Prince Edward Island

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Charlottetown, Queens County, Prince Edward Island 11/23/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • kikerangel The Omega Man (@kikerangel) reported

    @Videotron Good Morning, your support tlf line is dead, chat too. I've been without Internet for 5 days. I am in Côte-des-Neiges, Victoria Av, H3W. Can somebody Help?

  • clogicca Steven (@clogicca) reported

    @Videotron wow .. judging by the comments, users have gotten dumber and nastier and even less grateful than when I was still handling tech support. I don't know how you put up with it .. if it was Me I'd just click the switch off and leave the ungrateful ******** without

  • DosOuges58142 Dos Wheels Яouges (@DosOuges58142) reported

    @Videotron Videotron said they’re waiving data overage fees following Wednesday’s ice storm but didn't specify an end date. What about data used after service recovery? Because I already busted my limit. The measure needs to extend to the end of the cycle following recovery.

  • CancerPrime Audrey Laurent-André (@CancerPrime) reported

    @Videotron No internet here in Villeray - H2R Is it a problem at my place or is Villeray still affected by the outage? Thanks!

  • StuntmanStutzle Stuntman Stützle (@StuntmanStutzle) reported

    @Bleak5170 @Videotron Damn I hope it comes back soon. I'm on Wilfrid-Lavigne and it came back yesterday while I was working from the office

  • Scrip_t3d Will (@Scrip_t3d) reported

    @Videotron Will you reset bonus monthly/yearly data? It would be unfair to have lost a good percentage of it due to internet being down.

  • syafika302 kaillielowe (@syafika302) reported

    @freefox76 @Videotron I had same issues days back but @KatherineCoder7 helped me restored my account back and I can now login my account back as normal you can message her for help

  • SBinsley Shaun Binsley (@SBinsley) reported

    @Videotron Alrighty, because Hydro is not fully restored, some infrastructures are running on generators to give their services. Sadly the generators run out of gas and need to be serviced hence the reason we had service and now don't anymore. Sad that I have to tweet this for videotron.

  • carmax74905256 carmax (@carmax74905256) reported

    @Videotron 2)5 days straight, no Internet, Tv Telephone, by you managed to email my bill on Rogers mobile network. Thanks, much appreciated. You suck.

  • oreocookie42 Liz Hale (@oreocookie42) reported

    @Videotron An outage map would be useful to know if it’s the network or just my helix terminal that’s the problem and if there’s even a technician coming to fix it (eventually). I’m in Pointe-Claire.