Vidéotron Outage Report in Charlottetown, Queens County, Prince Edward Island
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Charlottetown, Prince Edward Island
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (60%)
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Wi-fi (17%)
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TV (11%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Frostback
(@singram) reported
@fagstein Haha welcome to Helix! In order to do anything 'advanced' you have to log onto videotron's authentication service ... 🙃
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Ellienore Bradley
(@EllienoreB) reported
@Videotron It's a DNS issue. Change your DNS to another one (google's by example 8.8.8.8)
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jean paul Fiorini
(@Tipuch92) reported
@Videotron What is your ETA? I use internet to work, all of your support services are offline, phone numbers are not working and the live chat is disabled.
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Back in The Groove Again™
(@lindagrobert) reported
@chezjonesy @Videotron I agree, I've had a great service, and this was unexpected. a head's up (if possible) would have been nice, I thought it was my issue, didn't know it was system wide.
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Nuruddin Rashid
(@nurashid) reported
@Videotron very irresponsible for videotron on not communicating with customers on nature of problem and expected time to resolve.
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MoraJaybird
(@MoraJaybird) reported
@MitchyD @Videotron We keep losing internet service really late at night, around 2AM or so. It's happens about 2-3 times per week (for the past 6ish months) and it suuucks.
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Morrie Portnoff
(@MorriePortnoff) reported
@fagstein @Videotron Bsiness service comes back and then goes. It is back now
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Kozibear
(@AlexKozina) reported
Videotron’s wifi network is on the fritz, so tonight’s stream might be delayed by a skosh. Please stand by!
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Lorna Mungur (she/her)
(@Lornamungur) reported
My husband trying to fix the internet for the past hour. Me just seeing now that @Videotron is trending on Twitter. At least let your cxs know!
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Viktor Krum
(@ViktorK23791276) reported
@Videotron #outage #OutageAlert There's no outage! They just updated their DNS server! Most device won't update it if they are already connected to your network! "Clear network settings" or "Forget this network" or "Reset network settings"! If this does not work use Google DNS!