Vidéotron

Vidéotron Outage Report in Charlottetown, Queens County, Prince Edward Island

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Charlottetown, Queens County, Prince Edward Island 02/24/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • c_stegen Camille Stegen (@c_stegen) reported

    @fagstein Eurgh! I guess it’s why they cancelled the price increase at the last minute? Anyway, they’ve always rented signal from Bell/Videotron/Roger

  • zenSavage_ Violent Pupil (@zenSavage_) reported

    @Videotron internet down for over 5hrs ? Can you please give us an update?

  • PucksOnDave Dave_VFX (@PucksOnDave) reported

    @JustLou2U @Videotron Hey man I ain’t on the payroll. I just felt like I should acknowledge good service.

  • Mariko_Sagari Mariko Sagari (@Mariko_Sagari) reported

    @Videotron I have done a manual transaction, from the automatic technic support on the paper I received. The money was sent from my credit card, proof on my bank account. But on my Customer Center it still says I have a 230$ Balance due. Should I think it's delay and trust or call for help?

  • jeanmic52848063 jean-michel (@jeanmic52848063) reported

    @Videotron helix is by far the worst tv/internet provider service i've used. I have problem for months now and they just keep saying everything if fine. Even tho i have proof that their network is very unstable, they keep telling me "nope, we don't see that". 400mbits plan,30irl!

  • DeeZNuTs_Qc Kronos/DeeZNuTs (@DeeZNuTs_Qc) reported

    @Videotron NO CLOUD SYNC ON ANY FUKING GAMES...... FIX YOUR INTERNET IN LONGUEUIL Votre adresse IP est: 135.19.214.2

  • mbootyspoon Martyn Bootyspoon (@mbootyspoon) reported

    Anyone else’s Videotron down today

  • stuckincentre Bill McStravick (@stuckincentre) reported

    @stevenchase Rogers, Bell/Telus-Ericsson 5G gear, Videotron, Sasktel- Samsung 5G gear, Freedom was down to Nokia and Ericsson 5G gear before sale put hold on project. Who's left? The majority of providers all use the big carriers networks.

  • MaarTindeLabrie Maar Tin de Labrie 🌺🎗️🇸🇾🍁⚜️🍀 (@MaarTindeLabrie) reported

    @gottabekd29 @FiorellaIsabelM Sputnik news doesn't work from my phone on 4G but works with my WiFi and works on computer at home... Both my phone and home internet services comes from Videotron.

  • didzej11 didzej (@didzej11) reported

    @ghislainedagena @Videotron Happy to cancel Videotron in 2020