Vidéotron

Vidéotron Outage Report in Chatham, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Chatham, Ontario 02/09/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • HausOfAshleyy ashy (@HausOfAshleyy) reported

    @Videotron Modem and router. Obviously tried the standard unplugging and resetting many times during the last 20 hours. Trying to change my DNS server to the Google one and not working either. At a loss and need my schoolwork.

  • TheJoelEllis Joel (@TheJoelEllis) reported

    Hey @Videotron Tuesday morning im walking into the closet bell or telus or rogers store and ending my service with you guys! 10/10 worst customer service and reception YOU GUYS ARE A JOKE WOULD NEVER RECOMMEND

  • l0gicku ku (@l0gicku) reported

    Today one of the major Internet providers in Quebec (Videotron) had a DNS outage, so a bunch of my class Zoomed in from their phones. Prof said we were going to have a short test as planned, but we could dip after because data is expensive. That's class-conscious pedagogy! #UQAM

  • iProSocial iProSocial (@iProSocial) reported

    @videotron what happened to your DNS servers? What did you do that fixed it for SOME of your clients today. Why is taking so long to fix it for Gatineau???

  • Tundra_Foot Tundra Foot (@Tundra_Foot) reported

    @mimi_saki Are you also Videotron? I had the same issues too...

  • ImMumenRider SheThinkIDontLoveHer●🇭🇹 (@ImMumenRider) reported

    Imagine tas des examens et ton service d internet cest @Videotron Mega badtrip ca

  • no_god_is_great God Is Not Great (@no_god_is_great) reported

    @LiRong201909 @Videotron Yes it is safe and either goes down the other will work.

  • NoLore Nora Loreto (@NoLore) reported

    @Videotron The outage today put me totally offline -- no data or wifi. I only say there was a bigger issue when I finally got service back. I didn't have any way to look your number up! A text would have been appreciated.

  • JanineBertolo Janine Bertolo (she/her) (@JanineBertolo) reported

    @Videotron My service is back online. I’m suggesting that when there’s a widespread outage Videotron could put an automated voice message on the support line to let people know, maybe even when to expect service will be restored, or how customers can be reimbursed for lost service.

  • soitsdina Dina (@soitsdina) reported

    @Videotron my internet is still down... it's been down since 1pm yesterday. Is it just me or you still are having issues on your end?