Vidéotron

Vidéotron Outage Report in Chatham, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Chatham, Ontario 02/05/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jonathanroy70 Jonathan Roy (@jonathanroy70) reported

    @Videotron Maybe fix the Helix to be in real time :D instead of 30-45 seconds late!!!

  • AdaMcVean Ada McVean 🌈 perpetually anxious (@AdaMcVean) reported

    @SciBasedNutr @Videotron I was told that since I didn’t cancel before the new model was instituted last week I could not get that money. I don’t want to cancel my service today. I had planned to in October when I move. Whether I cancelled last week, today or in 2 months that money should be paid to me.

  • Nick_Whittome Nick Whittome (@Nick_Whittome) reported

    @videotron. Is your outage linked to the Kaseya supply chain ransomware attack? Timing is interesting….

  • hiddenmarek blabla blablabla hahahhahahaha,🤣 (@hiddenmarek) reported

    cancel culture got our videotron wifi plan wtfff😢

  • MartyFava1 Marty Fava (@MartyFava1) reported

    @videotron Hey. I pay for CBS on my Vidéotron grid. Yet why am I getting the Global News on 687 as of 7PM instead of the golf playoff on CBS. #refund This has been a persistent problem that needs to be rectified.

  • JohnLaberge John Laberge (@JohnLaberge) reported

    @Videotron I just wanted to make sure that you know about the internet outage in Notre Dame de Grace area.

  • 1Neveroutgunned TP Reseller (@1Neveroutgunned) reported

    @Videotron Internet in St. Henri down now for hours. Your 24/7 customer service is also closed.

  • CdnAvSpotter 🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported

    @jfmezei @Milnoc @SBishayIRIS Been with Videotron since 2017, leaving Bell behind. Roaming is not an issue anywhere in Canada, USA or Caribbean, even Cuba. We buy our devices outright and do not fall for the $0 subsidized phone. Owning it gets you cheaper plans, I got 10GB, North America roaming for $40/mnth

  • montrealmarc Marc Griffin (@montrealmarc) reported

    Anyone having Videotron outage right now? Mine suddenly stopped working around 8pm.

  • Mtl_Dominic Dominic 🇨🇦🏳️‍🌈 (@Mtl_Dominic) reported

    @WGNTV @WGNNews Hey! If I stream directly on the @WGNTV website, no problem. But if I watch through my cable provider, there is a 2-3 seconds delay between audio and video. The problem has been ongoing for weeks. I am in Canada, cable provider is Videotron. I checked with them (1 of 2)