Vidéotron Outage Report in Chatham, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (71%)

2. 

   Wi-fi (11%)

3. 

   TV (8%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Frédéric Maurette (@CRG_CIR) reported 4 minutes ago

  @Videotron my DNS server has been down since 1230. Are you experiencing an outage?

• chdigg (@chdigg1) reported 4 minutes ago

  @NoLore @perreaux 5 years of videotron for me was the exact same as what Les describes: tiny 1second hiccups here and there that ruin video calls & other things that require constant service. Smaller ISPs have to care, while the monopolies have no need to care.

• K is Dreamin’ 🌸✨ (@RMeyer1991) reported 8 minutes ago

  @Videotron Coworker in the McGill ghetto doesn't have internet and doesn't have mobile data available in their phone to ask. Is there a service outage in the area?

• Camille Stegen (@c_stegen) reported 12 minutes ago

  @perreaux Ebox or techsavvy. But ebox is a Qc (Longueuil) company so I’d go with them (they run on videotron network while techsavvy’s on bell I think)

• mel n. (@kedollarsignhaa) reported 13 minutes ago

  @drconsultant3 @Videotron Just got off the phone with them. Said it was an area wide issue and would maybe be back tomorrow.... He didn’t seem too certain of anything though

• Marc-Antoine Ross (@MarcAntoineRoss) reported 14 minutes ago

  @Videotron if you're wondering why the chat volumes are so low right now it's probably because you have a JS error on the support page and it just doesn't work...

• mjlipper (@mjlipper69) reported 15 minutes ago

  @Bell_FR Bell is the worst for customer service. Prices are high. Videotron has best customer service and rates.

• Laurence Blandford (@lblandford) reported 16 minutes ago

  @perreaux I have the same problem with Videotron.

• Randboro - Scott in Montreal (@randboro) reported 18 minutes ago

  @perreaux The infrastructure is all either Bell or Videotron anyway. I use #Teksavvy - good service.

• ATK | Rex0 🇵🇱🇨🇦 (@Rex0WasTaken) reported 22 minutes ago

  @Videotron Everything has been restarted, and I'm hard wired through Ethernet. My speeds are fine and at what they're supposed to be at for my plan. The issue is that something is wrong with your routing to online services. I'm getting weird ping and spikes in games and on Discord/Teamspeak