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Vidéotron

Vidéotron Outage Report in Chatham, Ontario

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Chatham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Perrier40579754
    Perrier (@Perrier40579754) reported

    @Davesdere @Videotron Same, I have 2 quizzes this afternoon, I have missed the first one just now, I hope it will be fixed before 3 or else Im in deep ****

  • PJ86994288
    P.J. (@PJ86994288) reported

    @Videotron Would be nice to get updates and an estimated time when service could be re-established

  • philcourtm
    Phil (419/1000) chess matches (@philcourtm) reported

    @sopranoenergy @oscarbilde Videotron’s DNS servers are down, but google’s fine

  • bocumjb
    john bocum (@bocumjb) reported

    @GadSaad @Videotron cancel culture step 2 "technical difficulties"

  • MohithHassan
    Mo (@MohithHassan) reported

    @Videotron Considering the ridiculous prices you guys charge. I better be getting a credit on my bill for this service outage during work hours. To think you guys had the audacity to raise prices while constantly under delivering on bandwidth. Enjoy your monopoly while it lasts.

  • JustMikeTwo
    Justin (@JustMikeTwo) reported

    @fagstein @Videotron DNS servers are down. Change your router Primary and Secondary DNS servers to 8.8.8.8 and 8.8.4.4. If you have Helix, well...I hate all in one modem/Router combos. You can only change it on your computer in Networking...at least your computer will be working.

  • sbg4evr
    sbg4evr (@sbg4evr) reported from Montréal, Quebec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • baylyjoanne
    Joanne Bayly CBC (@baylyjoanne) reported

    VIDEOTRON: The biggest cable company in Quebec is experiencing a widespread outage. Videotron says it is experiencing technical problems with some of its services. The company has at least 2-million cable and internet customers in the province.

  • TheMethaGamer
    The MethaGamer (@TheMethaGamer) reported

    @AdmiralHackbar @Videotron EMG 2926 what’s the username and default password. This POS here I have never been ab’e to log into it. Videotron is the worst company ever I got to endure it at my folks. You guys better get your **** together I’m losing money here dumbfucks...

  • Flagpole_Canada
    Flagpole to Canada (@Flagpole_Canada) reported

    @fagstein @Videotron Is it even their servers or are they now DDoSing someone else’s poor server?