Vidéotron Outage Report in Chatham, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Chatham, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (74%)
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Wi-fi (9%)
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TV (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Mario Romero
(@PeruFlashback) reported
@StuntmanStutzle @Videotron I called them and they told me that we can apply for a credit only if the service has been down for more than 48 hours. And the credit is not automatic, you have to call and ask for it. Incredible.
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gad
(@attiaskj) reported
@Videotron Soooo your tech support says 2 hours max till service restoration. 3 hours later and 30 mins on hold no internet and no one to talk to. Guess it's time for @Bell since you guys have failed to meet the terms of your own contract I will be canceling with 0 cancelation fees
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Andreas Indro
(@andreas_indro) reported
@Videotron Helix gateway (tower) was working since the electricity came back around 10AM. But 20 min ago no internet, no TV, the tower is blinking orange. Gateway offline. Is it our gateway that's defective? Or is it something else? Trying to call customer service, always busy.
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tigerhumam
(@hadid_Humam01) reported
@Videotron I am trying to call but no one Is answer it only say that they are trying to fix the problem and it’s an AI who is talking when I had bell it never happened to me. My uncle have bell and if he called them they will answer (a human) will answer not a fkn AI
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Ty Thiessen
(@ABtythiessen4) reported
@MarkomDave Champagne isn’t bad. Only negative is Rogers deal, and that’s only a surface-level negative, a misinterpretation by those either unwilling to look for or plainly unaware of the deal as a whole (competition WILL increase due to Videotron deal + potential legislative actions)
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IVAN? (29-32-13) 🐝🇨🇦🇨🇱
(@Manic_Madman) reported
Hey @Videotron I've been on the line with you guys for about 25 minutes and none of y'all are answering. I've got some connectivity issues going on right now. What gives?
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Fred S.
(@d00de83) reported
@Videotron You should solidify your network as bell in oir building has never gone offline. Maybe backup power other thwn batteries would be to be considered?
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simon
(@catred2017) reported
@Videotron My internet has been outage for more than 24hrs, plz help to fix that!!! H4R….
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Jessica Faye
(@gorjess_heart) reported
@Videotron can u maybe try to be part of the solution instead of the problem? Like cmon. I’ve seen a million bell trucks out. Vidéotron sits on their *** waiting for the Easter bunny to help them. Absolutely useless.
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Nezzy
(@CatIs4Fyte) reported
@Videotron Have had power for 30 hours and no ******* internet, I’m pretty sure you’re just making up numbers. 60%? Literally not one of the people i know has your **** tier service back.