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Vidéotron

Vidéotron Outage Report in Chatham, Ontario

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Chatham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • _paisiblement
    julichou peluche en sucre (@_paisiblement) reported

    @ananarchie oh god i asked some friends who are with videotron and they said they were fine so i thought i was the problem !!! me voilà rassurée

  • JustMikeTwo
    Justin (@JustMikeTwo) reported

    @DeeZNuTs_Qc Videotron is having a major outage at the moment. Their DNS servers are DOWN. If you are tech savy enough, change your DNS servers in your home router to Google. 8.8.8.8 and 8.8.4.4

  • johnxydous
    John Xydous (@johnxydous) reported

    @CommentsMia @Videotron Mind your business maybe... wtf

  • JustMikeTwo
    Justin (@JustMikeTwo) reported

    Videotron is having a major outage at the moment. Their DNS servers are DOWN. If you are tech savy enough, change your DNS servers in your router to Google. 8.8.8.8 and 8.8.4.4 #videotron

  • OptionGod420
    Option OG (@OptionGod420) reported

    @C9Aim @Videotron if your boss doesn’t understand, you prob work at a **** company. #videotronsucks

  • rawatrocks2008
    Rohit Rawat (@rawatrocks2008) reported

    @Videotron I am using a @rogers network to tweet that I am having internet problems with my helix and phone. #videotron

  • jessylavoie91
    Jessy Lavoie (@jessylavoie91) reported

    @Videotron it`s a DNS issue. I change my router to look at google DNS instead of videotron DNS. Works for me now.

  • TinaLuvy
    SomewhereFarAway|°• (@TinaLuvy) reported

    Yesterday TD had some issues with their direct deposit Today Videotron and Fizz is down.

  • Foureyedhuman2
    Foureyedhuman (@Foureyedhuman2) reported

    @ElephantStoneHQ @Videotron change up your dns to 8.8.8.8 and you'll be fine. i have the same problem.

  • Beerhaze
    Beerhaze (@Beerhaze) reported

    Regarding Videotron Wi-Fi (DNS servers being down...) If you don't want to fiddle your router. You can also connect your computer to the router/modem using an Ethernet Cable and it should also work.