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Vidéotron

Vidéotron Outage Report in Cornwall, Ontario

Why is my Vidéotron service not working?

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If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Cornwall, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Cornwall, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Citizen_Kwy
    Misskwy (@Citizen_Kwy) reported

    @Trouffman @Videotron We'd need a "online content professional" internet service because obviously, in this current year, some people need a lot more bandwith than your average facebook user and tv consumer.

  • samfeigenbaum
    sam feigenbaum (@samfeigenbaum) reported

    @Videotron please call tomorrow when possible! I still have no internet service!

  • DoriandMena
    Dori & Mena (@DoriandMena) reported

    @Videotron hello, is the internet down in ville Marie?

  • E_84
    Erin Steinberg (@E_84) reported

    AND I LOST ALL MY F-ING RECORDINGS!! I am so not happy right now. Videotron you have a very mad customer

  • richardif
    richard (@richardif) reported

    Beware of @videotron .They can cancel TV stations and hold you hostage unless you pay out hundred$ ! Don’t buy equipment!

  • 1river9
    Don Duncan (@1river9) reported

    @lesleychestrman @BellMobility Been there, done that... They have the worst customer support. Videotron is actually not bad in that department.

  • worldofjimjim
    JimJim (@worldofjimjim) reported

    Can’t get through to #Videotron, is their call centre down?

  • Peltoas85
    ashley pelton (@Peltoas85) reported

    @Videotron 2hrs on hold, conflicting information from every person I've been passed off to, with zero resolution.. So disappointing.

  • kenproulx
    ken Proulx (@kenproulx) reported

    Just had @Videotron install #helix which they said would not change our service.... lies... now we are being told to pay extra if we want what we had before... what a scam

  • samfeigenbaum
    sam feigenbaum (@samfeigenbaum) reported

    @Videotron customer service cannot correct the problem!! I was happy with illicit