Vidéotron

Vidéotron Outage Report in Cornwall, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Cornwall, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Cornwall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Cornwall, Ontario 11/26/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • bunnyette Beth W (@bunnyette) reported from Montréal, Québec

    @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

  • PXHoudini Harry Nikolidakis (@PXHoudini) reported

    Guess we are dumping Direct TV #SundayTicket **** sake Bell or Videotron

  • TaufikShom Name (@TaufikShom) reported

    @Videotron Last Saturday, I switched from Fizz 120mb/s to Videotron 400mb/s. With Fizz I received constant 125-130mb/s, never went below 120mb. Videotron speed is jumping between 50-300mb/s. Out of 30+ speed tests, I got 400mb/s only twice, and in evening night speed is between 50-60mb/s.

  • BeingBert Bert (@BeingBert) reported

    @d_rous_1982 I hate Bell. Customer service is horrible. Service is horrible. But I'm on the other side of the river so Videotron it is!

  • Seagull_Prime Eric Bruneault (@Seagull_Prime) reported

    Hey @Videotron did you try turning on and off your services just to see if it working #videotronIT #support

  • chuckfromcanada Chuck (@chuckfromcanada) reported

    @Videotron tells me internet is down because the power center doesn't have power in my area , no time frame given. Craptastic service no redundancy.

  • penner_connie Connie #ClimateEmergencyIsReal (@penner_connie) reported

    @RagingLibNana @TheJenRollins I'm a Shaw customer too going way back to when they took over Videotron 70s, but everything I am reading says Telus is superior is Speed and reliability. I'm still debating, they are offering a 55" TV but I'm not getting cable do I still want a big TV where would I put stage lol

  • moussakaltz Dr. Moussa Sarr (@moussakaltz) reported

    @Videotron Help! Need to work!

  • TaufikShom Name (@TaufikShom) reported

    @Videotron Last Saturday, I switched from Fizz 120mb/s to Videotron 400mb/s. With Fizz I received constant 125-130mb/s, never went below 120mb. Videotron speed is jumping between 50-300mb/s. Out of 30+ speed tests, I got 400mb/s only twice, and in evening night speed is between 50-60mb/s.

  • Ykazzyy Yasxh (@Ykazzyy) reported

    @Videotron @Raysterz They dont have any info. Dont waste your time calling. No timeframe on when the service will be back on or if technicians are even on site to fix it. What a joke!