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Vidéotron

Vidéotron Outage Report in Courtice, Durham, Ontario

Why is my Vidéotron service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Courtice, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Courtice, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Vidéotron

Vidéotron is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • IvanMakesGames
    Ivan Mulkeen (@IvanMakesGames) reported

    @Videotron internet service has been down for a while now...again.

  • Trouffman
    Trouffman (@Trouffman) reported

    @Citizen_Kwy @Videotron For us this is mostly because we do not care a dime about the TV and landline services. We never did. might be good for the mass, but high bandwidth and low-latency is the only thing we care and mind paying for. cc @Videotron

  • E_84
    Erin Steinberg (@E_84) reported

    AND I LOST ALL MY F-ING RECORDINGS!! I am so not happy right now. Videotron you have a very mad customer

  • MarkBourrie
    Mark Bourrie (@MarkBourrie) reported

    @WINDmobile @FreedomMobile Is your service any good? Because, frankly, I've had it with incumbents. Are you a subsidiary of Telus, Rogers, Bell or Videotron?

  • kroosw0w
    kroos (@kroosw0w) reported

    @b0uming @Videotron These disgusting companies bro, so many people depend from them and now more than ever because of this stupid virus and they always have problems... hope they'll fix it fast so you dont miss the exam

  • Mario8Gauthier
    Mario Gauthier (@Mario8Gauthier) reported

    @PKP_Qc @Videotron En retard sur Bell..

  • diperdue
    Dianne Perdue (@diperdue) reported

    @Videotron how can we report this outage if technical support is not available? What areas are affected? What is the plan?

  • Videotron
    Videotron (@Videotron) reported

    @hfiguiere 2/3 innovating with, for example, Helix, multi-TV, home automation, self-serve transactional site, self-installation service, 5G, etc. For AMC, the channel has unrealistic demands and Videotron cannot go through, for the best interests of our customers.

  • infamousadam13
    ÆCH (@infamousadam13) reported

    @Videotron just had to make my day even "better" been a long day and now internets down and might only be up tomorrow... Thanks for rubbing salt in the wound 😑

  • Fioririno
    Rino Fiorilli (@Fioririno) reported

    @CTVMontreal Videotron is already ripping us off as it is now. You want Helix? Sure, no problem! Pay for 2 months and we'll credit you after. They've totally lost my respect after being their client for many years.