Vidéotron

Vidéotron Outage Report in Courtice, Durham, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Courtice, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Courtice and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Courtice, Durham, Ontario 05/31/2025 21:05

May 31: Problems at Vidéotron

Vidéotron is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesvertigan James Vertigan 🇺🇦 (@jamesvertigan) reported

    @harrissn @commsarchives Used to live in former Videotron cable area in London and had their telephone service, got a couple of extensions installed after the Cable & Wireless takeover in 1997 and they were C&W branded. Stayed a cable telephone customer with NTL but left sometime after Virgin takeover.

  • tinpanalleypics Phil Vasquez (@tinpanalleypics) reported

    @Videotron is your online chat just no longer active? Never available.

  • MattOnDemand Matt Fraser (@MattOnDemand) reported

    Oh @FreedomMobile you need to finally break down the wall and let us use our phones everywhere in Canada. @Videotron only operates in Quebec; yet they have national data built into their plans. And I don’t mean the tiny buckets of 500mb you give us…. Sigh.

  • AVibrantDreamer 💵 Mr. Dreamer 🔥✈ (@AVibrantDreamer) reported

    @ellenroseman @Videotron Exactly. And it is even cheaper if you use a smaller company which provides the service and support.

  • tinpanalleypics Phil Vasquez (@tinpanalleypics) reported

    @Videotron Ok, the chat link for anything but tech support wasn't working at all. That's why I asked.

  • eduardorevuelta Eduardo Revuelta (@eduardorevuelta) reported

    @Videotron gaming using this third world internet is so frustrating and I'm stuck with this garbage for another 6 months..

  • ljp0101 ljp0101 (@ljp0101) reported

    @Scorpionblue13 @JulianKlymochko Once it acquires Freedom, it has national scale and will be able to create a national network (and is bridged by the other agreements). Videotron will compete aggressively on price, data caps, no roaming, and more. Even if it wanted to do that today, it couldn't.

  • Dan_ign Danny A. Ignacio (@Dan_ign) reported

    @Videotron i just received an email from #videotron concerning an increase in rate service... Really? You offer a very low 400mbs compared to your competition @Bell. #betteryouroffer

  • TaxOnTime TaxOnTime.net (@TaxOnTime) reported

    It looks like @Videotron cell service is having issues making calls. Text and data services are working. @CRTCeng

  • salgood Salgood Sam aka Max Douglas 💉 💉💉 💉 🦠 (@salgood) reported

    Nice to know @videotron is screwing with secondary ISP the sell to, supposed to be getting 15mpbs down and 10 up, but upload speeds r the low kbps and half or less my normal download rates, and they have given @TekSavvyCSR no info since the ticket was opened over 24hrs ago.