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Vidéotron

Vidéotron Outage Report in Courtice, Durham, Ontario

Why is my Vidéotron service not working?

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If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Courtice, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Courtice, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnGriffintown
    Ann Griffintown (@AnnGriffintown) reported

    @Videotron do we have an ETA for internet service in Montreal- Griffintown area?

  • amoli38393069
    amoli (@amoli38393069) reported

    @emaildee @Videotron Maybe next time you sign up for a service you'll educate yourself? 🙄

  • ReaperClose
    Mark (@ReaperClose) reported

    @Videotron when will the service be available in Laval

  • chuckfromcanada
    Chuck (@chuckfromcanada) reported

    @videotron when will service (helix and illico ) be back on in beauharnois...

  • Roger40625453
    Elisa (@Roger40625453) reported

    @Videotron Please fix it asap

  • AngeloStavrow
    Angelo Stavrow (@AngeloStavrow) reported

    @Videotron The support line is busy and I’m sure your customer support agents are swamped, but it’d be helpful to have a way to check or report an internet outage online (like Hydro-Quebec has). Does such an option exist?

  • dstmichel
    Denis St-Michel (@dstmichel) reported

    @bbludalia @Videotron And nowhere to see the actual maps of outage. @Videotron why can't we see where the outages are? Don't you have product owners who maximize values of your product?

  • CountryLone
    Paul (@CountryLone) reported

    @Habanoscanada @Videotron I’m having the same issue. I noticed if you switch to the second videotron network it works for a while.

  • PythagSheeorem
    Pythagoras Sheeorem (@PythagSheeorem) reported

    @Videotron Not an excuse, other providers have service. You are VERY quick to charge overages… I assume you will be consistent and compensate customers accordingly for the outages?

  • sandiestone_
    Sandrine (@sandiestone_) reported

    @Videotron @Mikaela28111 We cannot call you as we cannot register on the network!