Vidéotron

Vidéotron Outage Report in Danville, Estrie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Danville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Danville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Danville, Estrie, Québec 01/07/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • booshwacked 🍁Booshwacked (@booshwacked) reported

    @Videotron Verifying it is not the issue, I can confirm the quality of the connection is awful. Been like this since we switched to Helix.

  • JeremieDalpe Jérémie Dalpé (@JeremieDalpe) reported

    @theolesen @Videotron I do too! I called and they said there’s a problem with the network and engineers are working on it… been waiting for at least an hour!

  • Lang_2727 Jeremy Lang (@Lang_2727) reported

    @MarahFA @TSN_Sports Videotron. I get the same thing on TSN2 that I get on TSN3 that's blacking me out of Preds/Jets. Figure your ******* **** out @TSN_Sports

  • bourasssayannic yannick (@bourasssayannic) reported

    @Videotron internet is down?

  • mke1138 Mike (@mke1138) reported

    @zaheedonism @SaskTelSupport @Videotron Well there’s your problem, it’s not plugged in.

  • William_Coffeee Kurohige09 (@William_Coffeee) reported

    @videotron the worst internet provider in the province. Actually mad how your customer service is so good yet your product is absolutely rubbish

  • cathuniverse Cath. (@cathuniverse) reported

    @Videotron is your Helix account portal down or something? I'm not getting through on my phone or computer and I need to pay my bill.

  • DevakiGroulx Devaki Groulx (@DevakiGroulx) reported

    @zerojay @Videotron Yes. Contacted them hours ago -outage in the area. Still not in :-(

  • fagstein Steve Faguy (@fagstein) reported

    Bell filed a complaint last fall against Vrai, because Quebecor wasn’t offering it at all to non-Videotron subs, a clear violation of #CRTC policy. It’s now available through the QUB app, but Bell says that offers fewer concurrent streams and can’t be watched on a set-top box.

  • AdamBanon Adam Banon (@AdamBanon) reported

    @niteshp80 @Videotron Same here. Helix internet and phone lines both down in DDO. Thought I was the only one. Was told it should be fixed by 2AM. It’s Saturday night and can’t even watch UFC @Videotron