Vidéotron Outage Report in Dartmouth, Nova Scotia

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Dartmouth, Nova Scotia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dartmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (75%)

2. 

   Wi-fi (11%)

3. 

   Total Blackout (6%)

4. 

   TV (3%)

5. 

   E-mail (2%)

6. 

   Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Gerald Prezeau (@GeraldPrezeau) reported 3 minutes ago

  @Videotron Its been 4 and a half days at H9J still nothing! Very weak infrastructure , all Bell clients in the area have no issues!

• Domi (@italianstar88) reported 4 minutes ago

  @Videotron I can understand not having service for 2-3 days after the storm…but now, this is just stupid. And the sad part is, you’ll probably still fully charge everyone at the end of the month. Also, try sending us customers more than 1 update a day without some BS stats. Thanks/Merci!

• Brian Mahoney @Brian_Mahoney@mas.to (@_BrianMahoney) reported 5 minutes ago

  @FidoSolutions So in the 4.5 years when my bill didn't change, Fido made no "network enhancements"? It wasn't until Rogers took over Shaw and you had competition from Videotron that you decided to spruce things up a bit? Incredible timing, I must say.

• ⁑ ✰ MoMo ✰ ⁑ (@darkmolly) reported 6 minutes ago

  @Videotron Still not working at St-Laurent. No land line, no TV, no internet.

• JCD35 (@jamesschriss) reported 6 minutes ago

  @Videotron H9R 4M1 still down

• Sparklepuss (@Sparklepuss1) reported 10 minutes ago

  @Videotron Why don’t you tell people that their mobile service maybe be blocked because you have an overage limit? Either call cust serv and spend an hour on hold, OR remove the block by logging in to your account.

• Sparklepuss (@Sparklepuss1) reported 12 minutes ago

  @Videotron Your customer service is TERRIBLE! For Videotron mobile users using their phone as hotspots because their Helix is down:

• Star Origin (@OrionSkydancer) reported 15 minutes ago

  @Videotron Ahuntsic-Cartierville H2B still down. Been on and off since Friday evening, and this is currently 24+ consecutive hours without power. This is starting to get slightly annoying. Can we have more than just numbers thrown at us, and some actual mapping of restoration efforts?

• Olivier1622 (He / Him) (@olivierbousette) reported 17 minutes ago

  Having my own businesses impacted as my main provider @Videotron #failed along side @hydroquebec with no updates on status or accurate return of service has been a huge disturbance and a negative economic impact on me

• Derek Kilian (@DerekJKilian) reported 23 minutes ago

  @Sparklepuss1 @Videotron Issues don’t seem to be with the Helix towers it’s the modems that are not connecting to Vidéotron. Wifi is up and running but no access to internet, so no TV land line, nor land line phone