Vidéotron Outage Report in Dolbeau-Mistassini, Saguenay/Lac-Saint-Jean, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Dolbeau-Mistassini, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dolbeau-Mistassini and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (11%)
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TV (8%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Justin
(@JustMikeTwo) reported
@fagstein @Videotron DNS servers are down. Change your router Primary and Secondary DNS servers to 8.8.8.8 and 8.8.4.4. If you have Helix, well...I hate all in one modem/Router combos. You can only change it on your computer in Networking...at least your computer will be working.
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john bocum
(@bocumjb) reported
@GadSaad @Videotron cancel culture step 2 "technical difficulties"
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Steve Faguy
(@fagstein) reported
@Videotron Definitely a major DNS problem at Videotron, affecting residential internet and mobile data. The servers are pingable, but not returning any DNS requests.
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Mitch Dyer
(@MitchyD) reported
@CBergstaller @Videotron They disconnect me about once a month for no reason which is massively infuriating since I spend $100+ for their service. Getting awfully sick of this.
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Paul Games
(@ItsPaulGame) reported
@MitchSchwartzCo @Videotron it's a DNS issue, if you know how you can go on your router and change the default DNS to google's servers (8.8.8.8 and 8.8.4.4) and it will fix the issue
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GatorrGG #BHRC⚪️
(@GatorrGG) reported
@Videotron you guys are the worst
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FrekkieMonster
(@FrekkieMonster) reported
@JokeSins @Videotron I'm in the surrounding areas of Montreal and it was down for a good hour and now it goes away and comes back non stop
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Armin Morattab
(@arminmor) reported
@Videotron WTF?! Can't WFH!
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Josyane Godin
(@Godin22joe) reported
@JokeSins @Videotron I am Gatineau, and it’s not working either , tried to call Videotron but their phone is not working
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Sophie-Anne B.
(@SophieAnneB) reported
@Mrc010203 @StephyVicente @Videotron Down in Gatineau too. Phone line to customer service says customer you are retrying to reach does not exist. Ooh boy