Vidéotron

Vidéotron Outage Report in Dolbeau-Mistassini, Saguenay/Lac-Saint-Jean, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Dolbeau-Mistassini, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dolbeau-Mistassini and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Dolbeau-Mistassini, Saguenay/Lac-Saint-Jean, Québec 01/28/2026 18:10

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • habibifather synapse (@habibifather) reported

    @Videotron wyd bro why are my speeds so slow?

  • SRuivoS Sonia Ruivo (@SRuivoS) reported

    @maximemc @Videotron It's beyond ridiculous. At this rate they're almost as bad as Bell. 🙄

  • franktank2020 franktank (@franktank2020) reported

    @Videotron Ville Mercier is having internet issues J6R

  • SRuivoS Sonia Ruivo (@SRuivoS) reported

    . @Videotron why is it necessary to change account numbers when switching to Helix? I currently have a $235 credit on my old account # and it'll take you 6-8 weeks to either transfer the balance to the new account # or issue a refund? What the hell.

  • sadlilstoner Thesadlittlestoner (@sadlilstoner) reported

    @Videotron are you guys seriously down again getting as bad as bell

  • lwilliams_aero Lisa Williams (@lwilliams_aero) reported

    @Videotron Yooooo guys I need some help here. My account shows a credit of $465 after I accidentally overpaid you in August, and still kept paying monthly anyway. Agent says he sees $75 credit only. My customer centre says $465. Seriously all I want is Helix and ya'll givin me HEADACHES.

  • _aamhm A A M (@_aamhm) reported

    @Videotron worst experience ever! 16 years customer, confirmed 2 weeks in advance moving dates and yet they will not show up on agreed on date! Switching to @Bell soon!

  • jackphorton Jack Horton (@jackphorton) reported

    @Videotron been on hold a while. are you having a general outage? no internet (again) :(

  • EllyShuster Elliot Shuster (@EllyShuster) reported

    @Videotron Please contact me, my internet keeps slowing down at the same time every night. This has become a recurring problem. Why are you throttling? I pay full price. You're not doing me any favors. @Bell Any good offers? I'm ready to switch to a real provider

  • Naya_0314 Nayaaaaa (@Naya_0314) reported

    Idk what Videotron has going on but their wifi is garbage.