Vidéotron

Vidéotron Outage Report in Dolbeau-Mistassini, Saguenay/Lac-Saint-Jean, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Dolbeau-Mistassini, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dolbeau-Mistassini and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Dolbeau-Mistassini, Saguenay/Lac-Saint-Jean, Québec 12/03/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Magic_62422 Ellie A. (@Magic_62422) reported

    @Videotron Power is back in TMR, yet no Videotron Internet. 🥺 Can we please have an estimate of how long it will take for it to be restored? Meanwhile, I'm on hold for 55 min. Waiting to speak to Videotron cust.service....

  • attiaskj gad (@attiaskj) reported

    @Videotron Soooo your tech support says 2 hours max till service restoration. 3 hours later and 30 mins on hold no internet and no one to talk to. Guess it's time for @Bell since you guys have failed to meet the terms of your own contract I will be canceling with 0 cancelation fees

  • d00de83 Fred S. (@d00de83) reported

    @Videotron You should solidify your network as bell in oir building has never gone offline. Maybe backup power other thwn batteries would be to be considered?

  • parkerbaby2000 Dave (@parkerbaby2000) reported

    @Videotron Videotron should have back up systems in place in the event of any kind of extreme weather, NOT ACCEPTABLE SERVICE at all! We need better than this! and credits to ALL of videotrons clients!

  • Nadia12014717 Nadia Le Guern (@Nadia12014717) reported

    @Videotron Montreal Villeray / Ahuntsic still no internet! It's going to be 48h ! I am surprise to see that the media are not reporting this at all! I remember during Rogers blackout it was all over the news !!! Strange...

  • catred2017 simon (@catred2017) reported

    @Videotron Give back my damn internet!!!!!

  • L0uraG curi00sa (@L0uraG) reported

    @Videotron Dans le context actuel-crédit a service that u did not offer us literally the minimum you can do!

  • Dontcaredoyou Jimbo Johnson Esquire (@Dontcaredoyou) reported

    @FeathyWap @Videotron Bell sucks

  • debbieabo Deb White (@debbieabo) reported

    @Videotron @fizz_ca an update on your progress on what’s happening with your internet service would be nice. You are leaving your customers frusteated

  • FrankPatulli FraFra (@FrankPatulli) reported

    @Videotron I understand your present goal is to resolve the issues asap. Unhappy customers create unpleasant customer service work. With that said, it shows you have an inferior structure compared to Bell and furthermore, unprepared to handle such an outage in a timely manner.