Vidéotron

Vidéotron Outage Report in Dolbeau-Mistassini, Saguenay/Lac-Saint-Jean, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Dolbeau-Mistassini, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dolbeau-Mistassini and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Dolbeau-Mistassini, Saguenay/Lac-Saint-Jean, Québec 02/02/2026 22:50

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • _rayy Ray (@_rayy) reported

    @ms4setup @Videotron Same problem this morning. Looks like DNS problem but even setting a different DNS doesn't fix the issue.

  • NessWinkyNess Vanessa Francis (@NessWinkyNess) reported

    @Videotron a person in a Pandemic cannot go 6 days without internet. We need to find a solution. Will be calling back this morning because this is unacceptable. (I am using what is left of my data).

  • LanceTLawrence Lance (@LanceTLawrence) reported

    @Videotron wait I tried this I thought this was an actual fix ...now it's worse!

  • Keough99co Keough99costudios (@Keough99co) reported

    @Videotron Is there an outage? My internet connection is offline or my speeds have entirely fallen off a cliff to way below the speeds im supposed to be getting. It's affecting all devices on my network.

  • GangstHannah Hanner (@GangstHannah) reported

    Videotron cancelled my transfer request because I couldn't accept it via text.... Because they made my phone inoperable while still billing me for "service". Oh, they also hung up on me. So now I'm back on the phone with TELUS to make another transfer request + call to Vidéotron

  • sumtimw0ng Khai. 💉💉 💉 😷 (@sumtimw0ng) reported

    @Marri Yep.. And Videotron is having problem 😩

  • vladcatrinescu Vlad Catrinescu (@vladcatrinescu) reported

    Hey @Videotron - Got a new Sim Card + a Canada/USA package .... but no cellphone service in US (Dallas). LTE does work. Any ideas? Galaxy S20+ 5G and got a new Sim Card in 2022 per your instructions last time.

  • anilkurian2 Oh look, it's what's his name (@anilkurian2) reported

    @StephenPunwasi Also, this shows the viability of a quick cellphone fix. Allow one US company to extend their range. 80% of Cdns live within 150km of a US border. Also split Shaw's wireless with Sasktel and Videotron. Thanks for attending my Ted talk

  • KalSDavian kal'aran'rhiod (@KalSDavian) reported

    @Videotron Already contacted support. We were told we were **** out of luck, and the only option was to pay more for our home phone. Thanks. So glad we are paying so much for these services.

  • thomas_markus1 Thomas Markus (@thomas_markus1) reported

    @Videotron sound and pixel issues on msnbc and picture off:air in Montreal