Vidéotron

Vidéotron Outage Report in Dolbeau-Mistassini, Saguenay/Lac-Saint-Jean, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Dolbeau-Mistassini, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dolbeau-Mistassini and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Dolbeau-Mistassini, Saguenay/Lac-Saint-Jean, Québec 12/24/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @mgeist @pablorodriguez Sort of reminds me of the senator pushing the porn blocking bill when she said Videotron and Bell support it but refused to show up & discuss it as witnesses. Speaks for itself.

  • chuckfromcanada Chuck (@chuckfromcanada) reported

    @Videotron needs to get on top of the spam calling problem , i get 10 plus "fraud" "spam" or "lottery winner" calls a day and they do nothing. #useless.

  • Jacob_Salloum Jacob Salloum (@Jacob_Salloum) reported

    @Videotron what’s going on Videotron?? i pay you hundreds of dollars and i don’t have internet now what horrible service i will cancel all contracts with your ****** service.

  • katielowercase lowercase? i hardly know ercase! (@katielowercase) reported

    @mondavilalba calling videotron tech support is the highlight of my night so far

  • paulbrogan82 Paul Brogan (@paulbrogan82) reported

    @Videotron - Helix tv is not working. No answer on tech support phone line or chat or via DM on Twitter. If it's a system wide issue, just update pls.

  • ijenda44 Aime (@ijenda44) reported

    Is there someone we can really talk to when there is discrepancy in your billing, please @Videotron ?? Help line or help center isn't much helping here??

  • Marokino6Nueve 🤨 (@Marokino6Nueve) reported

    @Bell_Support worst service i have seen in my life. $80 for a service that does not work properly! how can i have so many lost connection?? I am told every time that I have nothing and that everything is configured correctly. we'll go see Videotron maybe the service is better

  • playford_brett Brett Playford (@playford_brett) reported

    @Videotron Would you help anybody from Ontario please reply me and company because with out a good telecom business I would have to cut 80 % of staff

  • OnlyEphraim Ephraim (@OnlyEphraim) reported

    @Videotron Data wiped. Cache wiped. Phone restarted. Still upset I have to call, because it's not MY issue There are days that mobile companies should remember that porting a phone is faster than waiting in the queue for tech support...

  • Elzora84 elzora84 (@Elzora84) reported

    So pissed off. Mid stream having a good time and @Videotron internet went to ****. Been now 4 hours and still not back up. Don’t you love paying for the highest quality and get **** in service. They can’t even tell when it will be back. Sadly no streaming anymore tonight :(