Vidéotron

Vidéotron Outage Report in Dolbeau-Mistassini, Saguenay/Lac-Saint-Jean, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Dolbeau-Mistassini, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dolbeau-Mistassini and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Dolbeau-Mistassini, Saguenay/Lac-Saint-Jean, Québec 11/27/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SBHSNGL TG (@SBHSNGL) reported

    @DanteInfn @Videotron They are the worst managed company . The management needs a clean up . But again ….

  • synfulosophy Synful (@synfulosophy) reported

    @Videotron You keep saying 90%, but that means nothing when you're the other 10% & you can't get an understanding as to what areas are being worked on next. An outage map similar to HydroQuebec would have been appreciated, but that must have been too hard. How about just naming burroughs?

  • KevinGlinas1 Kevin Gélinas (@KevinGlinas1) reported

    @greynotgrey @montrealmarc @Videotron Me too im in Rosemont, i had internet and everything was fine until yesterday when they cut down everyone.

  • montrealmarc Marc Griffin (@montrealmarc) reported

    @greynotgrey @Videotron People are saying on the Videotron support page they’re being told: “no idea when the internet will be back on.”

  • carmax74905256 carmax (@carmax74905256) reported

    @Videotron 2) I have Rogers as a cell provider. Their network was offline for me. Was able to connect to an agent in a minute. That agent followed up by email & suggested I ask billing for a credit. They are now back online. Two completely different experiences. Videotron is not prepared.

  • SBHSNGL TG (@SBHSNGL) reported

    @Videotron Just wondering when you will be posting more useless information . What a horrible company and uselsss customer service .

  • atomic_issue Golden diva (@atomic_issue) reported

    @Videotron I never loose electricity, in Côtés des neiges, but my Videotron is dead. How would you blame my electric network.

  • carmax74905256 carmax (@carmax74905256) reported

    @Videotron I have a hard time believing the 90% figure as I know so many from different areas still out, including myself. You can't get through to support. Wait times are ridiculous. After 34 years of being a loyal customer, I will be switching also.

  • Tequilamony Tequilamony (@Tequilamony) reported

    @Videotron J7V. 5 days without. Only had 1 hrs this am. Upstairs neighbour's has service with Bell.

  • sixman67 Sixman67 (@sixman67) reported

    @Videotron H4L1L1 St Laurent , no phone or tv service since Wednesday and power was restored Thursday afternoon. Any idea on resolution?