Vidéotron

Vidéotron Outage Report in Duhamel, Outaouais, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Duhamel, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Duhamel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Duhamel, Outaouais, Québec 09/18/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • CuervoenCanada CuervoenMontreal 🇦🇷🇨🇦 (@CuervoenCanada) reported

    @Videotron I have Helix since January. The noise from de modem is impossible to support. Videotron change the modem for a new one (same model) and it is noise as much as the first one.

  • 2closetocall Bryan Breguet (@2closetocall) reported

    @VincentGeloso @ShawInfo @Rogers 1. Prices have been falling because of extra competition from Videotron and Shaw. 2. In international comparisons, we still look very bad.

  • jessicaeaton Jessica Eaton (@jessicaeaton) reported

    @Videotron you’ve been double billing me for six months and every time I try to call I have hang up after 1/2 hour on hold because..... seriously?

  • CuervoenCanada CuervoenMontreal 🇦🇷🇨🇦 (@CuervoenCanada) reported

    The solution for Videotron is to pay this modem and buy a new one. The I should pay 2 new modems because their cheap hardware they sell. A shame .. I am trying ti rig off and see another provider.

  • MichAEL45533039 MichAEL (@MichAEL45533039) reported

    @Marnz555 Im with Videotron... my phone was acting up all day, my wife at work was fine, but started acting up here as well.. will need to wait for a update/fix....

  • SebastienNadeau Sebastien Nadeau (@SebastienNadeau) reported

    @PMercier31 EBox is a provider like Videotron or Rogers. The Network portal asks your provider's credentials when you have a paid subscription. It merely acts as a auth process, like when you use your Facebook account to login to another website

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @ldeichel I thought that Videotron hadn't started to sell in region because they were unhappy with what Bell was offering. I guess I'll have to hunt for the CRTC filings to see what the problems are.

  • nkpj226 NKSingh (@nkpj226) reported

    @Videotron is there internet issues?

  • kyleruggles Kyle Ruggles 🇨🇦 (@kyleruggles) reported

    @ThabusyBee @lewdog73 @DrJasonJohnson Depends, if I was on Rogers or Videotron which provides cable, I could get it possibly, but it's never really been a thing. Netflix I think was with bell a while back but... Again, count yourselves as lucky, we're one of the worst in the world for telecom to tell ya the truth.

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.