Vidéotron

Vidéotron Outage Report in Duhamel, Outaouais, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Duhamel, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Duhamel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Duhamel, Outaouais, Québec 01/31/2026 16:00

January 31: Problems at Vidéotron

Vidéotron is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Deadly_JSay Jean-Luc Hurlbut (@Deadly_JSay) reported

    @Videotron fix your DNS server pls. I'm getting a lot of name not resolved errors and Apex Legends doesn't work on your DNS anymore. I had to change to Google's DNS but every new device I use has issues. Maybe propagation is broken or something.

  • marymaraj mary maraj (@marymaraj) reported

    @Videotron @SheilaB06891416 Totally ridiculous! we pay a lot for this service that you change with no alerts!

  • jus_bou Justin Bouchard (@jus_bou) reported

    @boudjoce @revtvcanada @Videotron No, I guess they never showed it.

  • aderosas1 Alessandra (@aderosas1) reported

    Anyone else experiencing problems with #videotron? @Videotron your offices are closed and the WIFI is down, my landline telephone is NOT working and my TV is not working. Can you update us with the problem? What is going on?

  • WJ_Roberts Bill Roberts (@WJ_Roberts) reported

    @Videotron Is the setting I need available on iOS app or not? Please explain EXACTLY how I can check my billing notification preferences. Trying to solve a problem you created by stopping my paper billing…

  • theboui boui🌙 (@theboui) reported

    idk what happened to videotron internet last month during that outage but its been complete garbage since. constant DNS errors, random drops in connection, days where i cant get more than 15mb/s when i pay for 100mb/s... wtf

  • lulu6085 🇨🇦 Stocks (@lulu6085) reported

    @CNBC regular programming not receiving in Canada this morning - we are getting CNBC World feed. Can't watch regular programming. Videotron says it's not them. Can you help? Can't watch @SquawkCNBC. so sad.

  • pixelyzed Stéphane Bergeron (@pixelyzed) reported

    @Rackspace I know it works for others so I'm wondering if you are having an issue with the Videotron ISP in Quebec right now or made DNS changes to your domains recently that may explain this?

  • naxalite coolio iglesias (@naxalite) reported

    @Videotron issues. English customer support?

  • rachelpedersen Rachel Pedersen (@rachelpedersen) reported

    @Videotron charged me $35 extra for a fee that was waived on my contract. Talked with customer service and the fee was fixed on their end but apparently I cannot see it on my end 🤔🤔🤔 does that not seem suspicious