Vidéotron

Vidéotron Outage Report in Duhamel, Outaouais, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Duhamel, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Duhamel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Duhamel, Outaouais, Québec 01/30/2026 07:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • sbg4evr sbg4evr (@sbg4evr) reported

    @Videotron Is this the reason why Helix was not working early today?

  • DrSamTheDentist Dr. Sam (@DrSamTheDentist) reported

    @cuto8 @reideltj @Videotron With the storm, Ottawa South is never going to see a resolution. They will deny any claims now that they can blame the storm. I am switching to bell on Tuesday, and while I’m mad I’ll be paying more, I’ll be happy to have service that works and support Apple Watch.

  • robmacf Rob Macfarlane (@robmacf) reported

    @Videotron Power is restored, but no cable Internet at postal code J9B. Any idea when service will be restored? TIA.

  • Draco36244815 Draco (@Draco36244815) reported

    I swear i don't recommend @Videotron they have the worst customer service. One of they're agent's disconnect my services while i was on the phone with him ! Lol they have this hang up on customers culture !

  • j_gp93 Jessy Gervais-Plante (@j_gp93) reported

    @devilrose21 @Videotron They don't give a damn... 32 hours and counting without services... I need my internet for work... This is unacceptable.

  • ShawnF1998 Shawn Fournier (@ShawnF1998) reported

    @Videotron Hélix for me has been having interruptions with the internet days before the power outage, already messaged you guys I’m waiting for a response.

  • vixprd Vixprd (@vixprd) reported

    @Videotron Internet is still down for me in J9J - can you help me validate if it’s due to the storm?

  • slowhnds Joe Dan Tony (the road to 666k likes) (@slowhnds) reported

    @MattBosty I'm on videotron and I fixed it by temporarily roaming onto a partner network and using that one instead

  • warrior_emu TheEmuWarrior (@warrior_emu) reported

    @Videotron Is there an ETA for when service will be back in Gatineau? News say outages could last 5 days. Is that the case for internet service?

  • sxltanese sultanese (@sxltanese) reported

    @Videotron Hello I haven’t regained my service