Vidéotron outages and service status in Dupuy, Quebec

Problems in the last 24 hours in Dupuy, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dupuy, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emmanuel (@GlitchTechFan) reported 4 minutes ago

  Oh haha really funny @Videotron, now fix your services. The fact this has been going on since this morning, and it's yet to be fixed? And services are expected to come back at 11 PM? And this is WHY I do not want Helix TV!

• 
  ⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 5 minutes ago

  @DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS

• 
  PeteyPoPetey (A user) 🇨🇦 #ReleaseTheNames (@peteypopetey) reported 6 minutes ago

  Freedom wasn't great for cell phones (lots of complaints online) but since Videotron bought them I expect things to be much better. We switched on phone to Freedom and so far, other than a bumpy setup(*), it's been great. *They put the wrong # in one of the account fields so RCS wouldn't work, couldn't explain how and couldn't fix it until we went two service tiers up. Also twice claimed they sent emails which somehow never arrived.

• 
  Commissioner Miner (@fanCRTCProfling) reported 7 minutes ago

  So Bell, Cogeco, Videotron and CNOC wanted a cartel where everyone must be paying CNOC members to wholesale internet at affordable rates. **** CNOC. For Bell Cogeco, Rogers & Videotron to push this, they sure as hell want protection from another bundle player. No denying that.

• 
  Crab Navi 🦀 (@ChickenPoutine) reported 10 minutes ago

  *Some people would say I never had 18/18 because I don't have the Videotron Centre.

• 
  Scale (@alliareault) reported 10 minutes ago

  @MarkJCarney 15 min city model lacks adequate internal regulatory mechanisms. Vidéotron breaking CRTC & own regs by allowing unauthorized personal internet/tv account at my location Agora /Villa in Gatineau. Centurion failing to uphold its responsibility as service facilitator.

• 
  🦈 Daveyshark 🎵 doo doo doo doo doo 🎵 🦈 (@daveyshark42) reported 15 minutes ago

  Anyone else having trouble with @Videotron today? It has cut out 3 times today. #montreal

• 
  Scale (@alliareault) reported 19 minutes ago

  @GoTalkTruth @Shawnbuckleylaw @nhppa I'm tenant in a 15 min city Agora (also Villa being built) in Gatineau Internet supposed to be incl facilitators a Monopoly Centurion Corporative Account as well as provider Vidéotron They wanted me out I'm poor but potential & value. Never set it up. No internet since Oct.

• 
  Scale (@alliareault) reported 20 minutes ago

  Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 21 minutes ago

  @troybeno @Videotron Nobody will give us a straight answer about when they’ll get this patent issue settled