Vidéotron

Vidéotron Outage Report in Edmonton, Alberta

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Edmonton, Alberta 11/05/2024 05:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. TV (3%)

    TV (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • dsmandeep Canadian Desi (@dsmandeep) reported

    @segacs @Videotron Internet down J7V8B5. Can u confirm please

  • BForozandeh Bobby (@BForozandeh) reported

    @R_Brookz @Videotron It's still down, I can't work, such a disappointment in service 😔

  • mehrad_t Mehrad Tajkarimi (@mehrad_t) reported

    @Videotron why does the device need to be disconnected from the network in order for me to forget it on helix app? So I go find the device I don't recognize and remove it from network? Revert it back that the device can be disconnected even if on network!! That's the whole point!

  • lafvalentin lafranca valentin (@lafvalentin) reported

    @fizz_ca your service is one of the worst now. So unstable internet is down for the second time this week at least. I can't afford to lose internet for my job, will probably go back to Videotron ... It will be event cheaper with their constant offers ...

  • tuste69 Marvin Taylor-Ebanks (@tuste69) reported

    @Videotron aware you guys are working hard to resolve current outage issue but an update would be appreciated. Called this morning to have the CS rep say he had no idea and last update posted was 9pm yesterday evening.

  • DrSamTheDentist Dr. Sam (@DrSamTheDentist) reported

    @cuto8 @Videotron We’re approaching one week of Vidoetron’s mobile data service outage in Ottawa South. No updates from Videotron. Support said it may take a month to resolve!

  • cuto8 Curtis (@cuto8) reported

    @DrSamTheDentist @Videotron Ya, they told me the workaround is to drop it down to 3G/HSPA+. Still pretty inconvenient if we're paying for the service. Also it takes a while for the outgoing call to register.

  • lnsmontreal Lorne Switzer (@lnsmontreal) reported

    @Videotron down since yesterday

  • R_Brookz Roger Brooks (@R_Brookz) reported

    @BForozandeh @Videotron My internet is down in cote saint luc. Is there any update as to when it will be back in service?

  • EnglishMontreal searching for you. (@EnglishMontreal) reported

    @vladcatrinescu @Videotron I don’t work with Vidéotron, I think I can help with that try adding 1 before calling any number in or out of the state like+1514***. As for 611 it won’t work.