Vidéotron

Vidéotron Outage Report in Fall River, Nova Scotia

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Fall River, Nova Scotia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Fall River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Fall River, Nova Scotia 01/11/2026 12:50

January 11: Problems at Vidéotron

Vidéotron is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • debbieabo Deb White (@debbieabo) reported

    @Videotron @fizz_ca an update on your progress on what’s happening with your internet service would be nice. You are leaving your customers frusteated

  • sam_mattar Samer Mattar (@sam_mattar) reported

    @Videotron No service in Longueuil !

  • FrankPatulli FraFra (@FrankPatulli) reported

    @Videotron I understand your present goal is to resolve the issues asap. Unhappy customers create unpleasant customer service work. With that said, it shows you have an inferior structure compared to Bell and furthermore, unprepared to handle such an outage in a timely manner.

  • ZipCableTray Zip Cable Tray Systems Inc. (@ZipCableTray) reported

    @Videotron Our companies (Zip Cable Tray Systems) service address is 573 Avenue Delmar, Pointe-Claire, H9R 4A9. We have had no Internet since Thursday. When will it be restored please, because we have no phones as well (VOIP)?

  • OverTrinity Freezy (@OverTrinity) reported

    @Videotron fix internet it’s been 4days🥲🥲🥲 in St-Lazare/Hudson plz

  • JohnnyFeddy Feddy (@JohnnyFeddy) reported

    @Videotron This is all happening in the midst of yet another Vidéotron price increase to “improve services” .. well, clearly y’all have never improved anything. Cheap excuse just to raise the price every single year.

  • freefox76 Al (@freefox76) reported

    @Videotron 3 days without internet for virtually every Videotron customer, with only lies said to placate us is unacceptable. Get your **** together. Oh, and provide an honest update.

  • Diegfegar05 Diego Garcia (@Diegfegar05) reported

    @Videotron how long until the service is back in Anjou…its been 3 days #BellisBetter

  • MelanieGali Melanie & Co. (@MelanieGali) reported

    @Videotron Pierrefonds here, electricity back since more than 24hrs, but not connection to Internet since Wednesday afternoon. I don’t believe 60% of custumer who had it down regained it.

  • GorionZ Zorander 🇬🇷 🇨🇦 (@GorionZ) reported

    @Videotron been on hold for 3 hours waiting to get someone this is totally unacceptable with NO updated and Not enough people to answer the phones and NO messages on the IVR to give us a rough estimate. as someone that works in the IT field this is piss poor service.