Vidéotron

Vidéotron Outage Report in Ferme-Neuve, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Ferme-Neuve, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ferme-Neuve and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Ferme-Neuve, Laurentides, Québec 12/14/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Ferme-Neuve, Québec

Latest outage, problems and issue reports in Ferme-Neuve and nearby locations:

  • CsMoerLsacCSGO LiViD | CsMoerLsac (@CsMoerLsacCSGO) reported from Mont-Laurier, Québec

    Je pensais pas être aussi accro a l’internet jusqu’à maintenant... Sa fait 3 semaine que j’attend que @Videotron me branche ! Toute ma rue l’on ... je les est même appeler avant l’achat de mon terrain pour être sur que setais disponible et la il me demande 9000$ pour me conect 😓

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Snurdel snafu (@Snurdel) reported

    @Videotron you just interrupted a movie at the last ten minute mark to do an update without my consent??? WTF?

  • ProgressiveYow YOW Progressive (@ProgressiveYow) reported

    @Videotron Completely separate from the storm, Ottawa south is still without LTE data. It has now been weeks and customer service is still suggesting 3G which only provides 0-5mbps. You would think they could get this right, but @videotron clearly doesn’t care. How are you worse than bell?

  • dizoneric Eric Dizon (@dizoneric) reported

    @P_rudence_ @ThomasR92483779 @Videotron Can confirm that my connection is also not working at H2T.

  • vladcatrinescu Vlad Catrinescu (@vladcatrinescu) reported

    Hey @Videotron - Just called tech support and your employee basically said he doesnt feel like helping and was very disrespectful. What happened to your customer service?

  • dizoneric Eric Dizon (@dizoneric) reported

    @Videotron Yeah but no one is answering in both chat and call. So Im out of options here. It’s been an hour… maybe pass the info along now that you see multiple users have internet issues.

  • ivegotquestion Questions (@ivegotquestion) reported

    Also learned the following about @Videotron service in #ottcity #OldOttawaSouth "Also it seems there is an outage with one of the mobile tower in your neighbourhood."

  • mira_coms367 Mira (@mira_coms367) reported

    @dizoneric @Videotron I just got off the phone with an agent who said there is an outage in the area. She didn’t know exactly how long until the service is restored but maybe a couple of hours, and before tomorrow.

  • Marco_281284 MarcoO (@Marco_281284) reported

    @Videotron is there an issue with helix? My helix router is blinking orange. Can't watch anything. I tried unplugging and plugging the helix router but still just keeps blinking orange

  • BeachFoamPop Dominic / 🇨🇦 🏳️‍🌈 (@BeachFoamPop) reported

    @Videotron No problem during commercials.

  • BeachFoamPop Dominic / 🇨🇦 🏳️‍🌈 (@BeachFoamPop) reported

    @Videotron Just to let you know, the problem is obvious now on Money Talk