Vidéotron

Vidéotron Outage Report in Ferme-Neuve, Laurentides, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Ferme-Neuve, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ferme-Neuve and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Ferme-Neuve, Laurentides, Québec 01/30/2026 19:00

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Ferme-Neuve, Québec

Latest outage, problems and issue reports in Ferme-Neuve and nearby locations:

  • CsMoerLsacCSGO LiViD | CsMoerLsac (@CsMoerLsacCSGO) reported from Mont-Laurier, Québec

    Je pensais pas être aussi accro a l’internet jusqu’à maintenant... Sa fait 3 semaine que j’attend que @Videotron me branche ! Toute ma rue l’on ... je les est même appeler avant l’achat de mon terrain pour être sur que setais disponible et la il me demande 9000$ pour me conect 😓

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • parkerbaby2000 Dave (@parkerbaby2000) reported

    @Videotron hello where is the internet, no service since 2 days now, this is not good

  • LukaBJKN Luka (@LukaBJKN) reported

    @wiccan_place @Videotron Nobody, Canada is a failed state and get ready to lose a third. I'm in the exact same situation brother and it ******* sucks

  • Yackerdirt BeersandBodyparts (@Yackerdirt) reported

    Been down without hydro and finally back up to find out my internet is fully down. Have not been able to work for 3 days ...any update for Gatineau @Videotron . You need a outage map

  • ZipCableTray Zip Cable Tray Systems Inc. (@ZipCableTray) reported

    @Videotron, our company is at 573 Delmar, Pointe-Claire. H9R4A9. Our internet &VOIP phone system is out. We have very sketchy cell service and of course, no Internet access either. Can you send someone to check this situation?

  • Johnny78190531 Donny (@Johnny78190531) reported

    @Videotron So you're essentially telling people with landlines to just pray and die if they have to dial 911. It should be illegal for you to force our phone lines through your devices if they can't allow for emergency calls in times of emergency. You are using our public infrastructure.

  • lepage33 marty lepage (@lepage33) reported

    Just got internet back for 3 mins and now down again??? @Videotron ?? Svp arranger votre service #Laval

  • rondv220 RD (@rondv220) reported

    @videotron can't wait to get my internet, phone, TV back, so i switch all to another providers !!!!! 2 days with no access when electricity was restored 24H. Bad company !! zero communication with customers !!!

  • CrushrDestroyer Stewart Chiasson (@CrushrDestroyer) reported

    @Videotron Can’t wait to get my internet connection back so I can change ISPs 😑 Never lost power but no videotron for over 24 hours

  • mohaneappen mohan eappen (@mohaneappen) reported from Dollard-Des Ormeaux, Québec

    @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

  • CatIs4Fyte Nezzy (@CatIs4Fyte) reported

    @Videotron any update on when your incompetence will end and you’ll stop being embarrassing and go back to being at least on par with Bell? I know you guys don’t give a **** but 12 year customer here on 5 services. I’m switching to bell the microsecond my phone contract ends.