Vidéotron

Vidéotron Outage Report in Ferme-Neuve, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Ferme-Neuve, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ferme-Neuve and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Ferme-Neuve, Laurentides, Québec 01/25/2026 10:30

January 25: Problems at Vidéotron

Vidéotron is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Ferme-Neuve, Québec

Latest outage, problems and issue reports in Ferme-Neuve and nearby locations:

  • CsMoerLsacCSGO LiViD | CsMoerLsac (@CsMoerLsacCSGO) reported from Mont-Laurier, Québec

    Je pensais pas être aussi accro a l’internet jusqu’à maintenant... Sa fait 3 semaine que j’attend que @Videotron me branche ! Toute ma rue l’on ... je les est même appeler avant l’achat de mon terrain pour être sur que setais disponible et la il me demande 9000$ pour me conect 😓

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • yegmorcar Yegmorcar (@yegmorcar) reported

    Thanks Videotron, your DNS server is down... Good thing alternatives exist.

  • TheDemonsWolf Marianna (@TheDemonsWolf) reported

    @Videotron why can't i even get on a phone waiting list! I call the numbers and they all disconnect. Is your internet down in the Gatineau area? I have classes :(

  • Christopherprov Christopher provost (@Christopherprov) reported from Chelsea, Québec

    @Videotron seems to be a major outage but not able to contact you.

  • Amy_Dess Amy (@Amy_Dess) reported

    Hey @Videotron are you broken orrrrr???

  • chris_maslenVFX 𝚌𝚑𝚛𝚒𝚜𝙼𝚊𝚜𝚕𝚎𝚗_𝚟𝟶𝟹𝟻.%𝟶𝟺𝚍.𝚎𝚡𝚛🥃 (@chris_maslenVFX) reported

    Yo @Videotron , you wanna give any info on this outage in MTL or...

  • stephferland Stephanie Ferland (@stephferland) reported

    @VinceDascoli @Videotron I am seriously thinking abour changing! Can’t continue to cancel my appointments like that in the middle of the day!!! And the line for customer service doesn’t work! Good job @Videotron

  • Corporate18 Philip T. (@Corporate18) reported

    @Videotron @VinceDascoli Same here. Everything is working fine I terms of wifi signal. But the internet is. It coming through. Just started within the last 30 minutes. I am in Rosemont

  • Corado15594104 Corado (@Corado15594104) reported

    @Videotron what went down so badly that so many people lost connection? Your phone lines don't work either.

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • montreal66 MrMontreal66 Productions (@montreal66) reported

    @Videotron Is the 8nternet down in Montreal. I've reset my modem 3 times and still unable to connect.