Vidéotron

Vidéotron Outage Report in Ferme-Neuve, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Ferme-Neuve, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ferme-Neuve and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Ferme-Neuve, Laurentides, Québec 02/15/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Vidéotron Issues Reports Near Ferme-Neuve, Québec

Latest outage, problems and issue reports in Ferme-Neuve and nearby locations:

  • CsMoerLsacCSGO LiViD | CsMoerLsac (@CsMoerLsacCSGO) reported from Mont-Laurier, Québec

    Je pensais pas être aussi accro a l’internet jusqu’à maintenant... Sa fait 3 semaine que j’attend que @Videotron me branche ! Toute ma rue l’on ... je les est même appeler avant l’achat de mon terrain pour être sur que setais disponible et la il me demande 9000$ pour me conect 😓

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Videotron Videotron (@Videotron) reported

    @JackCha59051190 Hi Jack! We are sorry for the situation, it is certainly not the experience we want for our customers. However as mentioned by MB before they are independently operated, because of this our managers at Videotron can not assist you, it is not for a lack of wanting to help. -sms

  • massonbelgacon Patrick-son 🇭🇹 (@massonbelgacon) reported

    @Videotron gotta be the worst when it come to internet connection **** y'all *****'s

  • RjRocKs_1211 Ravi Jaiswal (@RjRocKs_1211) reported

    @Videotron @gkarikari88 Even I am having the same problem, tried restarting multiple times, but nothing works. It is affecting my work. Please help @Videotron #anyupdates??

  • baylyjoanne Joanne Bayly CBC (@baylyjoanne) reported

    @Videotron It’s a huge outage. You should keep people informed.

  • SnauwBeans 💜 Snauw 💜 (@SnauwBeans) reported

    Worst internet provider in quebec? Gotta be videotron with their ****** service and internet~

  • baylyjoanne Joanne Bayly CBC (@baylyjoanne) reported

    Could @Videotron let us know when this service outage is expected to end? Tweet maybe? I’ve been without internet for more than 5 hours. They told me earlier a major hub had been damaged.

  • rikkicakes Rikki Katarina (@rikkicakes) reported

    @Videotron why is it so hard to resolve any issue with you on the phone? My mom was promised a credit that was never applied & you keep calling her with outstanding charges on a previous account that shouldn’t exist. We’ve now had the pleasure of being on hold over an hour 🙃

  • Scott_EJ84 Scotty J (@Scott_EJ84) reported

    @videotron Internet connection is horrid this morning. Appears to be happening all over the city.

  • JackCha59051190 Jack Charles (@JackCha59051190) reported

    @Videotron Since Fizz is owned by @Videotron there is DEFINITELY something videotron can do to fix this terrible customer service. How about you either forward this complaint to your manager or you give me your manager's contact information?

  • extremecompute Frank Leonhardt (@extremecompute) reported

    @Siftah @TheRealRevK As I said, I was a student. Evening and weekend calls were never cheap! I know a few people who had "midnight lines", which was basically a time switch that turned the meter off between midnight and 6am. Then I got a Videotron cable line that did offer free local calls. Too late.