Vidéotron Outage Report in Frankford, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Frankford, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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TV (8%)
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Total Blackout (7%)
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E-mail (2%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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L3P3RM3SSI4H
(@L3P3RM3SSI4H) reported
@Videotron is it possible to change the DNS to a public one on your end? just so every customer doesn't have to through there PC
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Danny A. Ignacio
(@Dan_ign) reported
@Videotron "Technical problems" are we talking about internet? Cellphone? Cable?
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Matthew Geee
(@BaconRuffles) reported
@Videotron Can you give us an estimate of how long it may take before service returns to normal?
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Anis Kouteich
(@aniskouteich) reported
@canadiancapers @AdmiralHackbar @Videotron Whenever they fix their problem just go to your wifi settings and set the dns back to automatic
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Morrie Portnoff
(@MorriePortnoff) reported
@fagstein @Videotron Bsiness service comes back and then goes. It is back now
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Flott
(@Flott_ttv) reported
@IndigosPop @AdmiralHackbar @Videotron It might be because your already had twitter and facebook DNS cached before videotron servers went down?
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Charlotte N
(@BigFatRebound) reported
Videotron is down, Helix gateway inaccessible. But managed to change the DNS on my computer so HUZZAH this works.
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Keven
(@kevv2) reported
@MTLDaniel @MitchSchwartzCo @Videotron The DNS resolution broke for some reason, just use non-default DNS services and you'll be fine
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Lorna Mungur (she/her)
(@Lornamungur) reported
My husband trying to fix the internet for the past hour. Me just seeing now that @Videotron is trending on Twitter. At least let your cxs know!
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Crankshaft
(@Crankshaft25) reported
@Videotron why weren’t any of your support numbers working. Not very happy right now