Vidéotron Outage Report in Frankford, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Frankford, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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elzora84
(@Elzora84) reported
So pissed off. Mid stream having a good time and @Videotron internet went to ****. Been now 4 hours and still not back up. Don’t you love paying for the highest quality and get **** in service. They can’t even tell when it will be back. Sadly no streaming anymore tonight :(
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Commissioner Miner
(@fanCRTCProfling) reported
@jfmezei @Milnoc Landline is a susceptible to everything (tree's, power, poles falling etc). Power outage on landline Phone: Videotron has battery back-up on phones (supposed to last 8 hrs, but old batteries can deplete, can order another for ~$15), Bell is an $ option, ~35$ that no one buys. 1/2
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Janet Kasun
(@KasunJanet) reported
@peggy_blair @BrownKnowser To be fair, my son who lives downtown is very happy with videotron. It just didn’t work for me as I live in the country. I particularly had problems when I stopped going downtown when the pandemic started
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Aime
(@ijenda44) reported
Is there someone we can really talk to when there is discrepancy in your billing, please @Videotron ?? Help line or help center isn't much helping here??
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Creighton Lapensie
(@lapensie) reported
The only thing worse than the Blue Jays’ defensive play tonight has been the quality of the Sportsnet 4K broadcast. @RogersHelps what is going on with this??? @videotron Helix ch 118. Help!
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🇨🇦 Brynn A 🇵🇭
(@BillyCA82) reported
@Videotron Dont think its a terminal issue, we have 3, and the channel isnt working on any of them. Come to think of it, NBA network isn't working either, this definitely coming from you guys or the networks itself. Please verify on your end.
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Leviathan
(@OceanNoodle) reported
@Videotron Just fix the issue. The problem is from you guys, clearly (as I'm not the only customer without internet).
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Laurent
(@Shadow_Hy) reported
@Z_E_R_C Never had problems with Videotron. Bell feels like a bundle of problems even if the deals are better. I've been with teksavvy that uses the same Videotron network and is cheaper. You could try that?
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eddy g 🍁
(@eddygeeeeeee) reported
Day 4 back with @Videotron . I should never have left you for Bell.But yesterday,half my channels were gone and I had to reboot the receiver and call Videotron,but they fixed it right away.
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Commissioner Miner
(@fanCRTCProfling) reported
They are allowed to charge for terminals (STBs) but a "terminal/STB access fee"??? WTF is that? PLUS a Network access fee? WTF is that? Anyhow the above is a persons Videotron Skinny basic @ CRTC mandated 25$. What a fuqing rip-off of bogus charges. *** u #CRTC. Just *** u.