Vidéotron Outage Report in Frankford, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Frankford, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (59%)

2. 

   Wi-fi (18%)

3. 

   TV (9%)

4. 

   Total Blackout (8%)

5. 

   E-mail (4%)

6. 

   Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• . (@Raysterz) reported 8 seconds ago

  @Videotron just lost service in Pierrefonds West, is there an outage ? Find it strange losing service at this moment in time when we had it up until now

• IDK (@SBHSNGL) reported 3 minutes ago

  @Videotron Just saw a Bell guy fixing internet on our street . I told him I wish you were a Videotron guy. He said , ya, I am sorry. I was like me too.. Haven’t seen a single Videotron truck out . Not sure what kind of fix they are doing …

• Manuel Pulido (@Moepulido) reported 5 minutes ago

  @Videotron H3V1C3 are not in the 90%, 5 days without service and counting. When restore the service that miss?

• JP Alpha Male (@JPAlphaMale) reported 6 minutes ago

  @Videotron Ndg in Montreal no internet but public wifi is working thanks to city park nearby!Hope it get fixed 2day! Appreciate the technicians wherever they are but am still frustrated by slow response some of my neighbours got their internet with other ISP at least 2 days

• IDK (@SBHSNGL) reported 8 minutes ago

  @itbentre @Videotron No . It’s Nigeria . That’s where their customer service is

• Ian K. Rogers ikr?╭ರ_ಠ (@greynotgrey) reported 8 minutes ago

  @montrealmarc @Videotron It was going in and out until Wednesday evening when it cut out entirely, around the sane time all the big trees fell over on my block - I assume it was related.

• Michael Berry (@MDBerry7) reported 9 minutes ago

  @Videotron Not working in NDG

• Ella Peplowski (@coachellap) reported 11 minutes ago

  @Videotron Update! We found Videotron this morning. Finally spoke with a CS rep. Videotron scheduled an appointment to reconnect wire on April 17th. We are expecting a credit for service time lost.

• Derek Kilian (@DerekJKilian) reported 13 minutes ago

  @Videotron are you saying that it’s 90% of your employees that have service? With all the dissatisfied customers that are speaking out, it’s hard to imagine that we make up the 10% that have no services…

• Kevin Gélinas (@KevinGlinas1) reported 15 minutes ago

  @greynotgrey @montrealmarc @Videotron Me too im in Rosemont, i had internet and everything was fine until yesterday when they cut down everyone.