Vidéotron

Vidéotron Outage Report in Frankford, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Frankford, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Frankford, Ontario 11/29/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • thomlbvr Thomas Lefebvre (@thomlbvr) reported

    @Videotron Internet seems down here in Plateau Mont-Royal, is it part of a bigger issue or I'm just isolated?

  • kateryanfan chrisB (@kateryanfan) reported

    @stingraymusic Seems to pe a problem with your Stingray adisq channel (559 on videotron) Audio it at least 1 minute ahaed of image

  • asta asta (@asta) reported

    @TSN_Sports would love to but your signal isn't getting through on @Videotron today. GRRRRR

  • KalSDavian kal | Nihilian Effect 📚 saga (@KalSDavian) reported

    @Videotron your new Helix modem is stupid. It has **** parental controls that automatically add any new/turned on devices to the untrusted list, making me constantly need to adjust settings, & half of the settings locked behind a phone app make everything needlessly complicated.

  • girlknowstech Marie - Girl Knows Tech (@girlknowstech) reported

    Wow. We always complain on social media. But this time I called @Videotron customer service and the agent was outstanding. I never received such a good service before. 🥳👏

  • Diegfegar05 Diego Garcia (@Diegfegar05) reported

    @Videotron whats going on with your internet…its down here in Anjou, im working and need internet…

  • closetofofo nien 🇨🇦 12 (@closetofofo) reported

    after 3 weeks with bad *** WiFi and the worst customer service from Primus, we are finally changing to @Videotron so I pray I have decent WiFi from now on

  • peter_chras Peter (@peter_chras) reported

    @Videotron we’ve had an internet outage in the Brossard area for the past hour should I call to report it?

  • jesse__jayyy jesse jay (@jesse__jayyy) reported

    @Videotron what is happening with internet? these last weeks have been horrible, it keeps dropping.

  • MathieuLauzon3 Mathieu Lauzon (@MathieuLauzon3) reported

    @TSN_Sports Good evening, the signals of the standard TSN 1-2-3-4-5 channels as well as TSN 2 HD do not currently work at Videotron, they do not seem able to receive your signal.