Vidéotron

Vidéotron Outage Report in Frankford, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Frankford, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Frankford, Ontario 12/27/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Philliam1994 Philliam (@Philliam1994) reported

    @angelidotca Update: DNS servers are down videotron is trying to get them back up.

  • Xelf08010114 Xelf (@Xelf08010114) reported

    @Videotron Why do people act like they own videotron and that they should fix it right away, if they could do that they would. If your wifi went down its probably because that **** is weak as ****. Im 1.2Gig down and im still running, "Fix it up or im switching to Bell" Its not that easy

  • Caedus456 Reid Thompson (@Caedus456) reported

    @Videotron DNS servers are down. For those that know how, go manually change yours to Google's. 8.8.8.8 and 8.8.4.4

  • sival84 Simon Vallée (@sival84) reported

    @Videotron @GadSaad Can someone explain how come the internet is down yet I can STILL access Twitter on my computer and my phone?

  • MitchellBundy M. Bundy 🦑🐬 (@MitchellBundy) reported

    @MarkJon50797406 @Videotron Their entire backend DNS service was down, this include mobile...

  • URBXTV URB-X-TV (@URBXTV) reported

    @Videotron My service went out, I'm in Lavaltrie.

  • Diamond_Stock DiamondStocks (@Diamond_Stock) reported

    @Godin22joe @JokeSins @Videotron Same boat. I'm in MTL and the website and phone line is down. No connection.

  • dragonchimes K.D. Martel (@dragonchimes) reported

    @MitchSchwartzCo @Videotron Mine went down 1/2 an hour ago, in the Eastern Townships. Any business using Videotron has no debit, internet service for customers. Cash only. I have cable working, no data on phone, no internet, google search and Gmail works.

  • Flott_ttv Flott (@Flott_ttv) reported

    @jnreyt @Davesdere @Videotron I regreted it the minute I switched it on. Not only you have to pay for the damn helix access point but you're still forced to get a router of you want the most basic config options.

  • Fuck_Shayne Shayne (@Fuck_Shayne) reported

    @YanVxnom @Videotron As if Bell never had a service outage before. Stop being emotional. Lol