Vidéotron Outage Report in Frankford, Ontario
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Frankford, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet (74%)
-
Wi-fi (8%)
-
Total Blackout (7%)
-
TV (6%)
-
E-mail (3%)
-
Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Dave MacIntyre
(@dave_macattack) reported
@Things_I___Hate @Videotron Hot ******* garbage
-
Dave MacIntyre
(@dave_macattack) reported
Hey @Videotron your technical support guy just tried gaslighting the **** out of me for his failure to reinstate my Internet. Bad form, guys. Bad form…….
-
Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
-
Vlad Catrinescu
(@vladcatrinescu) reported
Hey @Videotron - Just called tech support and your employee basically said he doesnt feel like helping and was very disrespectful. What happened to your customer service?
-
Kaiyoria
(@Kaiyoria) reported
🥳FREEDOM HAPPINESS Quit my internet company vmedia garbage after so many days of stress and no service and constant back and forth. This morning went to a videotron boutique not far from me signed up got the router/modem on the spot got home connected it worked instantly relief!
-
Dominic / 🇨🇦 🏳️🌈
(@BeachFoamPop) reported
@Videotron Yes, I did. The problem is on and off. And only on this channel.
-
Dr. Sam
(@DrSamTheDentist) reported
@Videotron’s LTE service has been out in Ottawa since May 11th! (10 days before the storm). No explanation, no apology, simply “too bad, use 3G”. One month of no service and Videotron says to just keep waiting. What a joke! Be warned if your are thinking of switching.
-
Marc Griffin
(@montrealmarc) reported
@dave_macattack @Videotron Im so sick of that company. My internet sucks and they keep making excuses and keep raising the prices.
-
Front Line Red Shirt
(@Hobbit1969) reported
from
Gatineau, Québec
@BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily
-
Chris.
(@topher_carr) reported
@westerdale10 @steelershockey Uh-oh, I'm getting the feeling the new videotron might be 4 65" TV's taped together (well, maybe not that bad but the 'Nottingham had help funding theirs' comment/pre-excuse doesn't set expectations too high) I hope to be proved wrong when we see it in September