Vidéotron

Vidéotron Outage Report in Frankford, Ontario

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Frankford, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Frankford, Ontario 12/14/2025 00:15

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • FlightyMimi Mimi D (@FlightyMimi) reported

    @jacktodd46 The problem is that Videotron is just as horrible a company.

  • tonih_78 toni (@tonih_78) reported

    @stephenlautens What do you mean 'about to expire'? They don't grandfather in old packages? Videotron did that and we had a great package - even their customer service reps would tell us not to get rid of it bc nothing was as good. Of course we did get rid of it yrs later and I still regret it.

  • mattCH_ Matt Campbell (@mattCH_) reported

    @Videotron is there a service outtage or some sort of issue with your network? This week the service has been very slow and now it's just not working :/

  • VinceDascoli vince dascoli (@VinceDascoli) reported

    Hey @Videotron get your act together. My internet has been going down for the past 2 days did a reset and it still does the same thing.

  • PreferToRemain PreferToRemain Anonymous (@PreferToRemain) reported

    Yes there's a massive Videotron outage affecting at least the Montreal metro region.

  • mstfacmly مصطفى/mstfa (they/them) (@mstfacmly) reported

    I guess I'll be needing to change internet providers 💔 @TekSavvyBuzz is limited on the Videotron network to 100Mbps, and I need to up my download speeds for work

  • hutaoble HAPPY NEW YEAR !! (@hutaoble) reported

    wtf ??? did videotron crash or what ?>£#*} i was almost late to class ????

  • ElContadoro El Contador (@ElContadoro) reported

    @Bell has the worst customer service I’ve ever seen in my life. No TV or internet in my house for 5 days now. I’ve called and spoken to 22 different people. Nothing has been fixed still. Complete incompetence. Will be switching to @Videotron on Monday

  • itsfuckingcathi Premium ***** (@itsfuckingcathi) reported

    @AshTagMeBitch @Videotron @hydroquebec why my internet not working??

  • tareq514 Tareq (@tareq514) reported

    @ArponBasu Videotron customer as of today