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Vidéotron

Vidéotron Outage Report in Frankford, Ontario

Why is my Vidéotron service not working?

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If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Frankford, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Frankford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Vittoriog82
    Vittorio Giordano (@Vittoriog82) reported

    @Videotron Not me. No service since Wednesday. I am using my personal data for work. I will forward to you the bill at the end of the month. Thank you.

  • d_y_l_a_n_l
    Dylan (@d_y_l_a_n_l) reported

    @Videotron Hi, still no service at my address at H3W 1W8. Is there a way I can find out if this is a zone outage or specific to my wiring? Thanks!

  • FightForeverMTL
    Marie but screaming in Québécois (@FightForeverMTL) reported

    Wishing the Videotron employee who, instead of helping me fix a long-standing problem, offered the shittiest half assed solution that's been tried no less than 6 times without success a very "get hit by a ******* bus"

  • McGrizzOfficial
    McGrizz (@McGrizzOfficial) reported

    @Videotron You guys shutting down services when everything was working is mindblowing to me. Dont get me those ice storm excuse when its past 32h after the storm and its only now we get cut??

  • Ash236004717712
    Ash (@Ash236004717712) reported

    @Videotron i swear to god it’s been 2 days of no service or wifi u guys better hurry ******** up this is not normal

  • montreal_girl
    Woman in tech against the woke ideology (@montreal_girl) reported

    @Videotron TekSavvy is being totally screwed right now, they cannot even reach you., they get a busy signal 24 hours a day. They use your network. Mostly no internet for a few days now. This sucks for people who work from home.

  • SonnyEightFive
    Son Son (@SonnyEightFive) reported

    @Videotron No service in J7V

  • anoushig
    Anna Tazian (@anoushig) reported

    @Videotron Still down at Villeray !! I need to submit assignments , I have a deadline 😢

  • Gabrovski
    Gabriel Gendron (@Gabrovski) reported

    @Videotron If the other companies were able to provide internet during such bad weather and you couldn't... probably gonna cost you customers...

  • angieholguin_h
    Angelica H (@angieholguin_h) reported

    @Videotron Delson, Please We do have Power but internet issues more tha 48 hours