Vidéotron Outage Report in Frankford, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Frankford, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (72%)

2. 

   Wi-fi (11%)

3. 

   TV (9%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• alexandre (@parroot_29) reported 4 minutes ago

  @nastyx93 @Videotron I have the same problem🥲

• Gliittcchh 🐁™ (@Gliittcchh) reported 5 minutes ago

  @frapper_21 Same problem on Apex only. I blame videotron mostly, bad rooting and dns, I have jitter and bad ping all the time. Cant even change my dns on my router anymore. I dont know if you are with videotron, but they are not optimal for gamers. Bell fiber is the best you can have in QC.

• Axel Schulz (@axelschule) reported 5 minutes ago

  @Videotron is there something wrong with your login portal? I’m unable to login to my account. I’ve reset my password 3 times and yet to no avail. Do you not accept special characters or something?

• Tara (@taralynneR) reported 7 minutes ago

  @Videotron Have to say how disappointed I am with the level of customer service from Videotron. I feel that the multiple customer service representatives I have spoken with over the last 2 weeks have not been honest with me about the shipping of the phone I ordered.

• Eric Rosenquist (@rosenqui) reported 8 minutes ago

  @Videotron @axelschule I've been having the same issue; noticed it first yesterday.

• hbshmoe (@hbshmoe) reported 9 minutes ago

  @Fidomobile I am considering your borderless Canada US plan. How is your service at border areas? Is your coverage like Rogers which is good or like Videotron which has 60 km of no service?

• Francois Messier (@mesklinite) reported 10 minutes ago

  @Valskuiken @Marri @montrealmarc Yes, and if you were having tech issues with videotron. I would assume the same issues with fizz.

• Roger Palfree (@RogerPalfree) reported 10 minutes ago

  @Videotron Too bad there is no mechanism to notice that kind of activity and trigger a rapid investigation and tracing. These scammers need severe punishment. I am alert and ignore them, but they hurt many vulnerable people. The calls are the first step in very nasty crimes.

• Siavash (@siavash88) reported 12 minutes ago

  My internet service has been down since early morning, while I have had a ton of meetings!! I had to overuse my mobile phone data, Can you tell me when the service will be back @Videotron?

• Frapper 打つ (@frapper_21) reported 13 minutes ago

  @Gliittcchh Ya i have videotron to fkg sucks for gaming