Vidéotron Outage Report in Frankford, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Frankford, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (9%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• chdigg (@chdigg1) reported a minute ago

  @NoLore @perreaux 5 years of videotron for me was the exact same as what Les describes: tiny 1second hiccups here and there that ruin video calls & other things that require constant service. Smaller ISPs have to care, while the monopolies have no need to care.

• Salma (@Salma31097164) reported a minute ago

  @Videotron I can’t send you a dm it’s useless no one wants to do anything to help just sending messages to look good to others. I hope people do their research before signing with the worst company on my experience

• Salma (@Salma31097164) reported 2 minutes ago

  @Videotron worst company of all time. Please find another company for service. Don’t trust this company. Please pay extra and go to a better company

• ATK | Rex0 🇵🇱🇨🇦 (@Rex0WasTaken) reported 2 minutes ago

  @Videotron Everything has been restarted, and I'm hard wired through Ethernet. My speeds are fine and at what they're supposed to be at for my plan. The issue is that something is wrong with your routing to online services. I'm getting weird ping and spikes in games and on Discord/Teamspeak

• S Scarfone (@snnscrfn) reported 4 minutes ago

  @perreaux Also on the plateau. I have fizz (uses Videotron network) and I have the same issue. Works fine but intermittent especially around lunchtime. I'll be cut off calls once or twice per day. They see nothing in their logs either.

• Djimy Rouzard (@drconsultant3) reported 9 minutes ago

  @kedollarsignhaa @Videotron Really, tomorrow, sounds like a major outage.

• Commissioner Miner (@fanCRTCProfling) reported 10 minutes ago

  The #INDU committee on #CRTC "ACCESSIBILITY AND AFFORDABILITY" had MP's calling resellers parasites, Bell as being the only problem & affordability is based only on rates set by Videotron as lower-cost competitive offerings removed by Videotron was ignored. Pretty sad bunch.

• paul_gardiner (@paul_gardiner) reported 13 minutes ago

  @cnngo can you please fix cnngo on AppleTV for Canadian customers? It’s not working for shaw, Rogers, or videotron. It has been down over a week.

• Marc-Antoine Ross (@MarcAntoineRoss) reported 13 minutes ago

  @Videotron if you're wondering why the chat volumes are so low right now it's probably because you have a JS error on the support page and it just doesn't work...

• K is Dreamin’ 🌸✨ (@RMeyer1991) reported 16 minutes ago

  @Videotron Coworker in the McGill ghetto doesn't have internet and doesn't have mobile data available in their phone to ask. Is there a service outage in the area?