Vidéotron

Vidéotron Outage Report in Frankford, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Frankford, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Frankford, Ontario 01/03/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • samfeigenbaum sam feigenbaum (@samfeigenbaum) reported

    @Videotron I have asking for help about my bill but still have not received a response?

  • eric_habs Eric 🥃 🇨🇦 (@eric_habs) reported

    @Nilan3073 @Bell_Support Oh so why have you never switched. I just switched to videotron and between my two cell phones and tv and internet I’m saving 77 dollars a month for two years and even after two years I’m saving 55 dollars compared to what I was paying

  • shennyboy Eric Shenfield (@shennyboy) reported

    @oscarmic Yeah - that would be the move. @Videotron - see? That would be a very simple way to solve your very stupid problem.

  • HVG30491600 HVG (@HVG30491600) reported

    @Videotron I have been waiting 5 months for refunds that was billed for no reason!!!!! I am not even a client and never was with Vidéotron. I am told that they had major problems and glitches with their system and everything is on hold. So much for trusting Vidéotron!!

  • CScrutiniser Central Scrutiniser (@CScrutiniser) reported

    @Videotron internet service is not working in Auteuil, Laval H7K. When will it be re-established?

  • shennyboy Eric Shenfield (@shennyboy) reported

    @Videotron @Videotron - sweet! (The only customer service rep left at the company and they're on Twitter of all places...)

  • nicejewishgoy jordan updates! (@nicejewishgoy) reported

    pov: ur a videotron customer service rep explaining to me why my bill has gone up 17$ since november for no reason.

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron What is happening cannot sign into customer center, cannot activate my new sim card, anyone home.

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron on the phone with him now trying to explain why i cant use a micro sim in my new nano sim phone.. plus your website is down.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @BigBadJuan @RessyM Differential censorship. Zero-rating of words. Those who can afford to read words and those who can't. This already occurred & is occurring via "FB's free internet" + w/ Videotron. Or, what if the Bell refused to carry certain words (RE: Faith Goldy issue)? Already occurred.