Vidéotron

Vidéotron Outage Report in Frankford, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Frankford, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Frankford, Ontario 12/30/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • chris_maslenVFX 𝚌𝚑𝚛𝚒𝚜𝙼𝚊𝚜𝚕𝚎𝚗_𝚟𝟶𝟹𝟻.%𝟶𝟺𝚍.𝚎𝚡𝚛🥃 (@chris_maslenVFX) reported

    Yo @Videotron , you wanna give any info on this outage in MTL or...

  • _milotkz Milo Tkz (@_milotkz) reported

    Wowww my wifi dont work nowww **** videotron

  • habsworldwide Habs Worldwide 🏒🌎⚽ (@habsworldwide) reported

    @Videotron the internet service is down and we can not reach your technical support. Have you closed your business?

  • yitzybrier yitzy (@yitzybrier) reported

    @Videotron Server down?

  • segacs segacs (@segacs) reported

    @Videotron Internet is completely down here in Montreal and your technical support phone lines seem to be down as well. What's going on?

  • montreal66 MrMontreal66 Productions (@montreal66) reported

    @Videotron Is the 8nternet down in Montreal. I've reset my modem 3 times and still unable to connect.

  • alextirca alex t (@alextirca) reported

    @Videotron no internet and no answer to customer service. Is there a blackout?

  • brendanshowbiz Brendan Kelly (@brendanshowbiz) reported

    @ElephantStoneHQ @Videotron Yes my wifi is off. Is this a general problem?

  • sy1ve0n Charles Milette (@sy1ve0n) reported

    @Videotron WHY IS YOUR DNS DOWN AND WHY DOES YOUR NEW HELIX STUFF NOT ALLOW ME TO CHANGE THE DNS SERVERS??? The old ZyXel gateway was much better but I was forced into the new one to get 400mbps (even though the old gateway was perfectly capable of that) 😡

  • Christopherprov Christopher provost (@Christopherprov) reported from Chelsea, Québec

    @Videotron seems to be a major outage but not able to contact you.