Vidéotron

Vidéotron Outage Report in Frankford, Ontario

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Frankford, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Frankford, Ontario 12/28/2025 23:15

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • oddnotnormal oddnotnormal (@oddnotnormal) reported

    @Bixby201 @Videotron both companies are **** and full of greed. Stop being a shill just cause your service is up right now. Bell isn't a stranger to connection issues either

  • CBergstaller Camille Bergstaller (@CBergstaller) reported

    @MTLDaniel @Videotron It’s been 3h now and I have an exam and no wifi. Thankfully the exam got postponed (because of the outage). But yes they do happen, but don’t upgrade our prices claiming it’s for better services.

  • oddnotnormal oddnotnormal (@oddnotnormal) reported

    @Videotron @GretaLemieux9 #agedlikemilk so much for reliable service. I know it's not your fault as community manager, but this corporate copypasta bullshit does nothing to help. Y'all have enough money to provide semi-reliable service and new technologies without increases. #corporategreed

  • OCGiNSUPERABLE iNSUPERABLE 🇨🇦 (@OCGiNSUPERABLE) reported

    @monkeyism Videotron? Had same issues here-_-

  • Jonesmtl181 paul jones (@Jonesmtl181) reported

    @xXElextraXx @MitchSchwartzCo @Videotron im in montreal and mine never went down... i don't think its everyone

  • Outlandishitt J (@Outlandishitt) reported

    @CBergstaller @Videotron The Walmart of internet and telephone service.

  • TheBoyishWonder Massimo (@TheBoyishWonder) reported

    I want a woman who goes down longer than Videotron's Internet service.

  • Parappafan94 Gamerappa (@Parappafan94) reported

    Yes, both Videotron and Bell are ****. I know that.

  • CathG84806675 😻Bitcoin Tesla Cat😻 (@CathG84806675) reported

    @jax7room it was our videotron internet provider was down..