Vidéotron

Vidéotron Outage Report in Frankford, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Frankford, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Frankford, Ontario 01/27/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • txorontxo sam (@txorontxo) reported

    @videotron you guys are ridiculous. not even able to refund me my exceed data usage because my wifi is with Fizz (literally your subcontractor with the same owner..). Your customer representatives are literal robots with no empathy whatsoever (1/?) #Videotron #Montreal #qcpol

  • Crescent_Gamer Crescent Lunaris (@Crescent_Gamer) reported

    @Videotron Apparently not. It's going down on more areas and worse then when the storm was full blast.

  • olivierbousette Olivier1622 (He / Him) (@olivierbousette) reported

    Having my own businesses impacted as my main provider @Videotron #failed along side @hydroquebec with no updates on status or accurate return of service has been a huge disturbance and a negative economic impact on me

  • pss999 Paul Schwartz (@pss999) reported

    @JeanSeb84085073 @Videotron Yep, I’m also H8T and also down this morning after having it back all day yesterday 🙄

  • bbludalia Blue Dalia 🦁 (@bbludalia) reported

    @Videotron Oh and we better get credited the days we had no service that does without saying you pathetic excuse of a company it’s 2023 !!!! Disgusting 🤮

  • Rohitch63198945 Rohit chakraborty (@Rohitch63198945) reported

    @Videotron H3T Edouard montpetit no internet since Wednesday, no clear communication whatsoever, 90% that's plain lie, never going with Videotron again and also not recommending anyone to go with them. Even before this weather their service was **** with slow speed and they inc. the bill.

  • futani75 Balou (@futani75) reported

    @Videotron Still down in H9W2G8. Please confirm if this is correct.

  • bramhabs98 I'm just here for the insults. (@bramhabs98) reported

    @Videotron Mine came back, went down and just came back but I can't access any of my tv channels, says I'm not subscribed.

  • GeraldPrezeau Gerald Prezeau (@GeraldPrezeau) reported

    @Videotron Its been 4 and a half days at H9J still nothing! Very weak infrastructure , all Bell clients in the area have no issues!

  • d_y_l_a_n_l Dylan (@d_y_l_a_n_l) reported

    @Videotron internet service returned to H3W last evening, but it’s down again this morning. Will it be returned before the workweek?