Vidéotron Outage Report in Frankford, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Frankford, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (9%)

3. 

   TV (7%)

4. 

   Total Blackout (7%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Thomas Markus (@thomas_markus1) reported 2 minutes ago

  @Videotron occasional pixel issue on CNN

• Grumpy Old Man (@netweaverone) reported 4 minutes ago

  @CompBureau @FP_Champagne Shaw, Rogers, Videotron… This is NO SOLUTION! Freedom has better low cost plans then Videotron. How does this deal help drive more competition and lower prices? #cdnpoli #abpoli

• Kevin Petker - Princess World👑 - FUNDED! (@KevinPetker) reported 4 minutes ago

  "A technician will be with you within minutes or hours." Such a helpful addendum to the "Will arrive between 7:30am and 8:30pm" initial timeframe, @Videotron! Yes, I know things are busy and unpredictable, but better messaging would help.

• The Oracle (@Lemom60668) reported 5 minutes ago

  @Bell I am currently locked out of my own network, over a 3g connection, Bell does not operate on. Trying to log the Videotron user center. It is looping. Trying to download the helix app, nothing is going on. #polqc

• Commissioner Miner (@fanCRTCProfling) reported 7 minutes ago

  "Videotron has no obligation to offer a TPIA customer access speed that the company does not offer to its own retail customers. This fact alone should be sufficient to justify the approval of this [Tariff]." *bam* /end haha #CRTC

• Forty Two (@TwoXTwentyOne) reported 8 minutes ago

  I highly recommend you look elsewhere but Videotron and Bell, but have terrible customer service!

• Dia Haddad (@Dia_Haddad) reported 9 minutes ago

  @Videotron I am trying to login to my account, I login but keeps re-directing me to login page non-stop, and I can never login? are there issues this morning?

• François Caron (@Milnoc) reported 13 minutes ago

  @fagstein Considering how bad of a reputation the Freedom brand has, rebranding it might help, but only if the service improves dramatically so as not to harm the Videotron brand.

• Garren (@GHamblin16) reported 15 minutes ago

  This Jays game has gotten so bad that the Videotron guy has been playing highlights of scores from previous games because the lady 2 games have been complete rubbish. #NextLevel

• yanick drouin (@tocchet77) reported 15 minutes ago

  @PKP_Qc @Videotron @Quebecor Never