Vidéotron Outage Report in Frankford, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Frankford, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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JimJim
(@worldofjimjim) reported
Can’t get through to #Videotron, is their call centre down?
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Haitian Princess
(@haitianqueen91) reported
@Videotron #I needed your help 2 weeks ago
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😡 Angry 🇸🇾 Arab 🇵🇸 Commie ☭
(@DroidLiberator) reported
@seananthonylevy @TekSavvyBuzz That's not true at all. Bell and Videotron are literally the only providers with their own networks in quebec. Once their network is installed, it's a waste to double up and build a third network, and also not profitable as a smaller ISP does not have the budget for that.
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Catherine Annik
(@CatherineAnnik) reported
@Videotron my sim card is blocked and now I can’t call anyone!!! Please help me
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Rick
(@mon4730) reported
@Videotron Not good. All lines are down. 877-512-0911 & 877-477-1752 This is poor customer service!
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s
(@jennie666420) reported
@Videotron no your service sucks thats all.
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CHRISTOPHER Tyson
(@Off_ChrisTyson) reported
@Videotron Disappointed. The phone is still under a 1 year guarantee. Why should I have to pay and fix something that is clearly a defective. Shame on you @Videotron
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Ocram
(@madog79) reported
@Videotron is there an internet outage tonight? It keeps cutting in and out.
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ashley pelton
(@Peltoas85) reported
@Videotron 2hrs on hold, conflicting information from every person I've been passed off to, with zero resolution.. So disappointing.
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Eric prvncher
(@prvncher) reported
@Videotron I’ve had no internet for the last hour in verdun with Helix. Customer service is closed - any word on when it’ll come back online?