Vidéotron Outage Report in Frankford, Ontario
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Frankford, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet (73%)
-
Wi-fi (9%)
-
Total Blackout (7%)
-
TV (6%)
-
E-mail (3%)
-
Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
ScorpioSymbol
(@IvanMakesGames) reported
@Videotron I mean.. we call everytime and are always told the problem is on your end (like right now... 3hr estimate)
-
IDK
(@SBHSNGL) reported
@clogicca @Videotron You attitude is worst . If that is how you define civility we are in big trouble
-
🇨🇦 Gary Simmons
(@garysimmons) reported
@freedomsupport I'm moving to Montreal in May... Is there any chance we'll see an integration of the Videotron Quebec network that quickly so that I don't have to leave Freedom?
-
James Somaeck
(@somaeck) reported
In her response, she had made clear she was not trying to minimize what I was saying, but she said that my issues were "non-issues". She followed up by saying that if I stick with @Videotron, #eSim should be supported by the time I finish my contract in 2024. Seriously? 6/9
-
Daniel
(@MTLDaniel) reported
@Videotron city crews put my neighbor's cable on my property. he told me you're only showing up in two weeks to reconnect the service...does that mean it will be hanging from the post and hanging down onto my front lawn for that long?
-
François Bousquet
(@Bousquetteries) reported
@Videotron Honestly if your plan is to work on the network starting at 9:30PM, you could at least have the decency to apologize to your customers before doing it!
-
Commissioner Miner
(@fanCRTCProfling) reported
Based on the #CRTC rules in regards to the outage reports, and the fact the no one else filled an outage report, we can conclude Bell actually own Rogers, Freedom and Videotron, or they just buy access from Bell which, per the rules, is allowed to be hidden.
-
Miss McSilly | Montréal, Qc
(@MissMcSilly) reported
from
Renaud, Québec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
-
stephanie 🌻
(@31to76) reported
is anyone’s videotron internet super slow? mine has been like this since yesterday but not sure if it’s just me.
-
somecanuckchick 🍁@somecanuckchick@mastodon.world
(@somecanuckchick) reported
@TekSavvyCSR @Videotron And we get to start the phone calls ALL OVER AGAIN tomorrow b/c @Videotron seems keen to NOT come back out despite screwing up the TPIA (but claiming a non-existant outage b/c we have cable TV) and forcing us to call TekSavvy instead of sending back the Vidéotron technician.