Vidéotron Outage Report in Frankford, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Frankford, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (68%)
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Wi-fi (14%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Guy Joseph Roy
(@GuyJosephRoy1) reported
@Videotron hi Videotron do u know the service will be restore in Gatineau for the wifi and internet????
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Eduardo Revuelta
(@eduardorevuelta) reported
@Videotron I can't wait until I move and then finally I can get rid of this **** thing you call internet... 12 years ago, back in Brasil (a third world country) I had a better internet than this. I thought moving to Canada I would have the best internet ever.. WRONG...
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sonia
(@Sansouna63) reported
@Videotron my husband has been waiting on live chat for 1.5 hours for someone to help troubleshoot as to why our Wifi isn’t working. Is there an issue with live chat?????
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!!! anthony
(@RoastedPotatoes) reported
@zojajaja you can also call videotron and tell them you’re thinking about leaving, we did that at our old apartment and they gave us the new customer discount for another year
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Mark
(@ReaperClose) reported
@Videotron it’s 2 days and still nothing, spoke with tech support and they are working on it. Fix the problem.
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Leo Mallet
(@LeoMallet14) reported
@GraemeNichols Weird ..I'm watching now on videotron. Has your issue been resolved?
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Guy Joseph Roy
(@GuyJosephRoy1) reported
@StreetDreamsOtt @Videotron Same thing for me and wifi seem to be down since approx 3am
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Chuck
(@chuckfromcanada) reported
@Videotron why is my wifi down again!!! 2nd time today trying to work from home.
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Luis V
(@Luis26HV) reported
@videotron no wifi on my modem since 10 am at my home in NDG. Ive talked with support two times and they didn’t solve it 😡
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Videotron
(@Videotron) reported
@Newlevantine Hi Dev! Right under where you enter the password there is a "Forgot Password?" link to have a new one sent to you by email. One of our technical support agents by phone can reset it for you directly, you can reach them at 1-877-380-2611 or at 611 from any Videotron number -sms