Vidéotron

Vidéotron Outage Report in Gaspé, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Gaspé, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Gaspé and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Gaspé, Québec 12/15/2025 12:05

December 15: Problems at Vidéotron

Vidéotron is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • CathG84806675 😻Bitcoin Tesla Cat😻 (@CathG84806675) reported

    @SeanEnjoying videotron internet’s was down

  • SamNoailles Sam (@SamNoailles) reported

    @_dootdoot That boy be like: the problem with videotron!! ✨ (a thread)

  • lindagrobert Back in The Groove Again™ (@lindagrobert) reported

    @chezjonesy @Videotron I agree, I've had a great service, and this was unexpected. a head's up (if possible) would have been nice, I thought it was my issue, didn't know it was system wide.

  • Flott_ttv Flott (@Flott_ttv) reported

    @IndigosPop @AdmiralHackbar @Videotron It might be because your already had twitter and facebook DNS cached before videotron servers went down?

  • L3P3RM3SSI4H L3P3RM3SSI4H (@L3P3RM3SSI4H) reported

    @Videotron is it possible to change the DNS to a public one on your end? just so every customer doesn't have to through there PC

  • AlexKozina Kozibear (@AlexKozina) reported

    Videotron’s wifi network is on the fritz, so tonight’s stream might be delayed by a skosh. Please stand by!

  • EllienoreB Ellienore Bradley (@EllienoreB) reported

    @Videotron It's a DNS issue. Change your DNS to another one (google's by example 8.8.8.8)

  • kevv2 Keven (@kevv2) reported

    @MTLDaniel @MitchSchwartzCo @Videotron The DNS resolution broke for some reason, just use non-default DNS services and you'll be fine

  • 9eArtFr Ktronic@Space (@9eArtFr) reported

    @Videotron Boisbriand / outage from 1:24pm to 2:50pm

  • BigFatRebound Charlotte N (@BigFatRebound) reported

    Videotron is down, Helix gateway inaccessible. But managed to change the DNS on my computer so HUZZAH this works.