Vidéotron

Vidéotron Outage Report in Glace Bay, Nova Scotia

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Glace Bay, Nova Scotia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Glace Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Glace Bay, Nova Scotia 12/05/2025 12:50

December 05: Problems at Vidéotron

Vidéotron is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • b0uming b0u (@b0uming) reported

    I should've stayed with bell **** u @Videotron

  • ItsPaulGame Paul Games (@ItsPaulGame) reported

    @MitchSchwartzCo @Videotron it's a DNS issue, if you know how you can go on your router and change the default DNS to google's servers (8.8.8.8 and 8.8.4.4) and it will fix the issue

  • djtroycarter DJ Troy Carter (@djtroycarter) reported

    Hey @Videotron your internet service is broken in Montréal on both cellular and Helix

  • Godin22joe Josyane Godin (@Godin22joe) reported

    @JokeSins @Videotron I am Gatineau, and it’s not working either , tried to call Videotron but their phone is not working

  • baylyjoanne Joanne Bayly CBC (@baylyjoanne) reported

    VIDEOTRON: The biggest cable company in Quebec is experiencing a widespread outage. Videotron says it is experiencing technical problems with some of its services. The company has at least 2-million cable and internet customers in the province.

  • CoreyMoullas Corey Moullas (@CoreyMoullas) reported

    @Videotron This was an issue with Videotron's DNS servers and now seems to be resolved. Users that set their own DNS servers on their router would have still been working.

  • theboybibs 𝗝𝗨𝗚𝗢 ☦︎︎🇪🇬 (@theboybibs) reported

    Man i just wanna study videotron get your **** together!!!

  • Caedus456 Reid Thompson (@Caedus456) reported

    @Videotron DNS servers are down. For those that know how, go manually change yours to Google's. 8.8.8.8 and 8.8.4.4

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • Sebastienphimtl Sebastien (@Sebastienphimtl) reported

    @ValidTrxcz does this fix anything on Videotron mobile phones?