Vidéotron Outage Report in Grenville-sur-la-Rouge, Laurentides, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Grenville-sur-la-Rouge, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Grenville-sur-la-Rouge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

January 10: Problems at Vidéotron

Vidéotron is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (10%)

3. 

   TV (8%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• kys (@charbel18285494) reported 4 minutes ago

  @Videotron Why did I switch to Vidéotron😭 the connection is already bad and now the service doesn’t work. Every other service works but Vidéotron doesn’t work as usual

• carmax (@carmax74905256) reported 5 minutes ago

  @Videotron I have a hard time believing the 90% figure as I know so many from different areas still out, including myself. You can't get through to support. Wait times are ridiculous. After 34 years of being a loyal customer, I will be switching also.

• Synful (@synfulosophy) reported 6 minutes ago

  @Videotron You keep saying 90%, but that means nothing when you're the other 10% & you can't get an understanding as to what areas are being worked on next. An outage map similar to HydroQuebec would have been appreciated, but that must have been too hard. How about just naming burroughs?

• Golden diva (@atomic_issue) reported 7 minutes ago

  @Videotron I never loose electricity, in Côtés des neiges, but my Videotron is dead. How would you blame my electric network.

• Dante's Inferno (@DanteInfn) reported 10 minutes ago

  @Videotron So it went from our teams are on the ground working day and night to passing the buck onto Hydro which is at 95% at the moment. Is the management so obtuse? I've never seen a company in this day and age so unaccountable and with a serious lack of transparency. You're a disgrace!

• Sixman67 (@sixman67) reported 11 minutes ago

  @Videotron H4L1L1 St Laurent , no phone or tv service since Wednesday and power was restored Thursday afternoon. Any idea on resolution?

• TG (@SBHSNGL) reported 13 minutes ago

  @DanteInfn @Videotron They are the worst managed company . The management needs a clean up . But again ….

• Matt Viglas (@MattViglas) reported 14 minutes ago

  @Videotron Bell Fibe was online the moment electricity came back, just saying.. Videotron is still down at my dads place (J7T). I've been bugging him to switch. After this fiasco he will be.

• TG (@SBHSNGL) reported 15 minutes ago

  @Videotron Just wondering when you will be posting more useless information . What a horrible company and uselsss customer service .

• Sparklepuss (@Sparklepuss1) reported 15 minutes ago

  @Videotron You all really failed at being on top of your game. This is basic 101 customer service. Your 90% restored service is garbage if you don’t tell your customers how to then get their access back. Franchement, vous faites dure. Un gros zéro pour votre service à la clientèle.