Vidéotron

Vidéotron Outage Report in Grenville-sur-la-Rouge, Laurentides, Québec

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Grenville-sur-la-Rouge, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Grenville-sur-la-Rouge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Grenville-sur-la-Rouge, Laurentides, Québec 11/11/2025 09:25

November 11: Problems at Vidéotron

Vidéotron is having issues since 05:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. TV (6%)

    TV (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • parker_smeltzer Parker Smeltzer (@parker_smeltzer) reported

    @Videotron I have been having problems with my tv signal for 2 weeks, my tv keeps stopping like we pause it. The only way to get it to work is unplug the power and wait, why ???

  • _aamhm A A M (@_aamhm) reported

    @Videotron worst experience ever! 16 years customer, confirmed 2 weeks in advance moving dates and yet they will not show up on agreed on date! Switching to @Bell soon!

  • ryan_burnham Ryan Burnham (@ryan_burnham) reported

    @Videotron Why is it so difficult to find services other than #Helix on your website? I understand you're all excited about it but what if someone needs the other service?

  • EAUclaire2010 Marc-André Auclair (@EAUclaire2010) reported

    @Bell_Support 9 hours without internet wow !!! My neibourgh has videotron... everything is working fine. I was with videotron before and definatly going back as soin as the tech come install his stuff. I already called. Bell is bad ! Very bad customer service !!!

  • jackphorton Jack Horton (@jackphorton) reported

    @Videotron been on hold a while. are you having a general outage? no internet (again) :(

  • 514gooch Nic De Nino (@514gooch) reported

    @Videotron Internet down again in N.D.I.P. We can't continue like this especially with assignments (homework) needing to be sent in. Time to look for another internet provider.

  • Outofthepark514 Outoftheparkhitter (@Outofthepark514) reported

    @jacktodd46 Got rid of videotron, so now I’m stuck with sportsnet and TSN and yes I’m already sick of hearing about the leafs. And good damn I miss Pierre Houde!!

  • jackphorton Jack Horton (@jackphorton) reported

    @Videotron there’s a local broken cable. is there an ETA for a fix? avenue roslyn in mtl

  • gabmcgeee McGee (@gabmcgeee) reported

    Videotron is so garbage

  • RazzleDazzleXD Dazzle (@RazzleDazzleXD) reported

    @Videotron no service in baie durfe this morning