Vidéotron

Vidéotron Outage Report in Grenville-sur-la-Rouge, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Grenville-sur-la-Rouge, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Grenville-sur-la-Rouge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Grenville-sur-la-Rouge, Laurentides, Québec 03/13/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Yougzz Yougzz (@Yougzz) reported

    @amoli38393069 @RNestasko10423 @Videotron The problem is the lack of redundancy on videotron’s premise

  • chuckfromcanada Chuck (@chuckfromcanada) reported

    @videotron when will service (helix and illico ) be back on in beauharnois...

  • AngeloStavrow Angelo Stavrow (@AngeloStavrow) reported

    @Videotron The support line is busy and I’m sure your customer support agents are swamped, but it’d be helpful to have a way to check or report an internet outage online (like Hydro-Quebec has). Does such an option exist?

  • gflipo Guillaume Flipo (@gflipo) reported

    @josanchez65 @Videotron No Videotron internet service near Dorval Elementary since power went out last night

  • amoli38393069 amoli (@amoli38393069) reported

    @RNestasko10423 @Videotron why don't you have a backup plan if that money is so important to you? The problem is your lack of planning! 🙄

  • Deadchamber19 Deadchamber (@Deadchamber19) reported

    @Gabagooli7 @Videotron I've had bell before, and their customer support is absolute 🗑 Main reason I switched to Videotron

  • sandiestone_ Sandrine (@sandiestone_) reported

    @Videotron @Mikaela28111 We cannot call you as we cannot register on the network!

  • amoli38393069 amoli (@amoli38393069) reported

    @emaildee @Videotron Maybe next time you sign up for a service you'll educate yourself? 🙄

  • GloriaCormier Gloria Cormier, CPACC (@GloriaCormier) reported

    @Rogers - any plans to credit Québec customers for data overage due to Videotron outage caused by Wednesdays ice storm?

  • justinBellecha1 justinBellechasse (@justinBellecha1) reported

    @fizz_ca I see that Videotron (Parent company and provider of the service) is telling on their official account to Tether the phone signal for internet use free of charge and without directly asking for it, anything similar here? Also if any ETA on H2J3K9? :)