Vidéotron

Vidéotron Outage Report in Guelph, Wellington County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Guelph, Wellington County, Ontario 01/05/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • RealJoeSoldano Joe (@RealJoeSoldano) reported

    @TheKaufmanShow It was a Videotron outage. Not the "internet" but a server issue. I checked online and there was a workaround. 1) connected to my phone's hotspot 2) logged into my PC's VPN Worked like a charm, but the outage still sucked. I'm staying with Videotron.

  • Crankshaft25 Crankshaft (@Crankshaft25) reported

    @Videotron why weren’t any of your support numbers working. Not very happy right now

  • volumeknob1 The Volume **** (@volumeknob1) reported

    @GastorAlmonte Thanks for nothing for the internet outage @Videotron

  • kevv2 Keven (@kevv2) reported

    @MTLDaniel @MitchSchwartzCo @Videotron The DNS resolution broke for some reason, just use non-default DNS services and you'll be fine

  • Dan_ign Danny A. Ignacio (@Dan_ign) reported

    @Videotron "Technical problems" are we talking about internet? Cellphone? Cable?

  • 9eArtFr Ktronic@Space (@9eArtFr) reported

    @Videotron Boisbriand / outage from 1:24pm to 2:50pm

  • lapinlapin20 lapinlapin (@lapinlapin20) reported

    @ElephantStoneHQ @Videotron Down here in Westmount, we have online team meeting at 2:30pm🙈 I have to use my data plan to connect

  • MorriePortnoff Morrie Portnoff (@MorriePortnoff) reported

    @fagstein @Videotron Bsiness service comes back and then goes. It is back now

  • BaconRuffles Matthew Geee (@BaconRuffles) reported

    @Videotron Can you give us an estimate of how long it may take before service returns to normal?

  • agoddamnedbear bear (@agoddamnedbear) reported

    @Oren22539854 @Videotron "weather is fine so what's the issue?" is this a joke