Vidéotron

Vidéotron Outage Report in Guelph, Wellington County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Guelph, Wellington County, Ontario 12/29/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • youbeglazin yuh (@youbeglazin) reported

    @jab_u @Videotron Probably tomorrow lol, they cut the wifi 3 times already and it took almost 24 hours to come back each time. **** videotron respectfully

  • Jamoos_versionX Dimitrios Maragos (@Jamoos_versionX) reported

    @Videotron Two days no internet, my neighbour 6 blocks from me and has videotron with no issues, I can't understand why mine doesn't work at all. Utterly ridiculous

  • Undertakerz111 Giovanni Zappia (@Undertakerz111) reported

    @Videotron Internet is back online on my street... proof videotron technical support services are not on holiday this long weekend.

  • Musicnel1 Musicnel (@Musicnel1) reported

    @Videotron No service, but invoice well received. seriously?!? @videotron

  • chris_tud Cristiana (@chris_tud) reported

    @Videotron @Videotron helix is down in Pincourt and NDIP area … no sign to work even though we have electricity since last night!

  • AlexM370 Alex Martins (@AlexM370) reported

    What a complete lack of respect for your customers @Videotron. No service for 3 days and impossible to reach customer support!! #videotron #worstcustomersupport

  • ayeitschar Cats. (@ayeitschar) reported

    Videotron/Fizz, please get your **** together. Been days now without internet and I need **** to get done 🙄

  • arrowsauce10 alex arrowsmith (@arrowsauce10) reported

    @Videotron you guys want to fix my internet in villeray ? Or you going to compensate me for paying for a week of internet with nothing to show for it ?

  • kevinugg Kevin Uggowitzer (@kevinugg) reported

    @Videotron service is still down in NDG when will it be restored?

  • WendyCh62813748 Wendy Chen (@WendyCh62813748) reported

    @Videotron am I the 10%? H1X any good news? I have been out of service for almost 4 days. I work from home. I could lose my job!