Vidéotron

Vidéotron Outage Report in Guelph, Wellington County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Guelph, Wellington County, Ontario 03/20/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • mira_coms367 Mira (@mira_coms367) reported

    @dizoneric @Videotron I just got off the phone with an agent who said there is an outage in the area. She didn’t know exactly how long until the service is restored but maybe a couple of hours, and before tomorrow.

  • lmcrahm lmcrahm (@lmcrahm) reported

    @StuCowan1 I hope they never give a team to that xenophobe PKP. And by the way drop Videotron if you can.

  • TinyRedBalls Charlie O. Jones (@TinyRedBalls) reported

    @jacobin 2/2 And 2) The paragraph introducing PKP to the mix seems misleading. To my understanding, it is not the cleaving off of Freedom and possible purchase by PKP that is the problem -- Videotron going national? -- but what would remain for Rogers to acquire.

  • awayfortheday d (@awayfortheday) reported

    @Videotron Hi, I contacted customer support about not having phone reception three days ago and still have not received a response.

  • dizoneric Eric Dizon (@dizoneric) reported

    @Videotron Still no internet connection in H2T/Plateau-Mile End. It’s getting ridiculous. Do we have an ETA of service restoration?

  • thekindeagle kindeagle.eth (@thekindeagle) reported

    @P_rudence_ @ThomasR92483779 @Videotron I’m having internet issues again as well. They tore up Henri Julien/Boucher again.

  • pmarriott Paul Marriott, PhD. (@pmarriott) reported

    @pluc @cogeco @Videotron In other markets where there's "competition" there is still only one physical grid, though, and one grid operator/maintainer. I have no idea how it works for cable network infrastructure though.

  • yeetusmagus Anh (@yeetusmagus) reported

    @Videotron what ******** is this anti-consumer behavior? Turning off 2.4GHz broadcasting on your **** show app also turns off the 5.0GHz band. AND STOP OVERRIDING MY LOCAL CONFIGS - the only place the config actually works

  • siobudcire Eric Dubois (@siobudcire) reported

    .@Videotron internet down?sainte Dorothee?

  • BeachFoamPop Dominic / 🇨🇦 🏳️‍🌈 (@BeachFoamPop) reported

    @Videotron Just to let you know, the problem is obvious now on Money Talk