Vidéotron

Vidéotron Outage Report in Guelph, Wellington County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Guelph, Wellington County, Ontario 03/14/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • madrigraal carmelo (@madrigraal) reported

    @paulinebrock I got frustrated by this because it is the licencing and Canadian companies (Bell, Videotron) that want you to go thru them. I can't watch PBS because I don't have a cable contract. **** em.

  • mtl_beh B (@mtl_beh) reported

    @Videotron @PierreBiaz Right! It is down in the area.

  • SpblR3dWingsFan 𝓢𝓹𝓪𝓻𝓽𝓪𝓷𝓑𝓵𝓸𝓸𝓭𝓮𝓭𝓡𝓮𝓭𝓦𝓲𝓷𝓰𝓼𝓕𝓪𝓷 (@SpblR3dWingsFan) reported

    Fix your shady internet company. I cant wait to go back to rogers @Videotron @oxio

  • HowYouDrouin92 HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Québec

    @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    What's the point of paying @videotron a premium for @CraveTVHelp is the recording cut the show because the TV guide is incorrect. Problem only arise with @BellMediaPR owned premium channel. Go figure. Might as well cut the cord.

  • Valkyrie_Bubble Valkyrie (@Valkyrie_Bubble) reported

    @Videotron The Internet service in at least old Montreal has been down since 3h PM today. I called just now and the only update I got is that the problem is complex and just wait. Sadly no ETA either. Will there be compensation for losing almost a day of service?

  • CdnAvSpotter Dziekan Hojsak 🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario

    @itsreallypaulh @myworldtaw I agree Videotron plans and customer service is great. We have 4 phones with them, each with 20GB/month +100GB extra per year, for $45 per phone

  • greedisnotbad1 greedisnotbad (@greedisnotbad1) reported

    @Videotron @Valkyrie_Bubble PLEASE NOTE THAT YOUR COMMUNICATION MANAGEMENT PLAN SUCKS! YOUR DUTY IS TO INFORM YOUR CLIENTS WHAT'S GOING ON, SPECIALLY WHEN YOUR CLIENTS REQUEST INFORMATION. JUST LET US KNOW WHAT'S THE PROBLEM AND THE ESTIMATED TIME FOR RESOLUTION, IS THAT TOO MUCH TO ASK?

  • greedisnotbad1 greedisnotbad (@greedisnotbad1) reported

    @Valkyrie_Bubble @Videotron @elonmusk SORRY TO BOTHER YOU SO EARLY ON A SATURDAY, BUT CAN YOU PLEASE CONSIDER GIVING US TRUE/RELIABLE INTERNET SERVICE HERE IN MONTREAL? 🙏

  • mtl_beh B (@mtl_beh) reported

    @schai_mg @fizz_ca @Videotron The weird thins is that fizz shows no issues on their website. 🤔