Vidéotron

Vidéotron Outage Report in Guelph, Wellington County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Guelph, Wellington County, Ontario 11/21/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • dstmichel Denis St-Michel (@dstmichel) reported

    @bbludalia @Videotron And nowhere to see the actual maps of outage. @Videotron why can't we see where the outages are? Don't you have product owners who maximize values of your product?

  • josanchez65 Jorge Sanchez (@josanchez65) reported

    @Videotron Are landline services and internet still down in Dorval ?

  • barbaravincentd barbara (@barbaravincentd) reported

    @andersonestevam @Videotron Same is down here too

  • amoli38393069 amoli (@amoli38393069) reported

    @Yougzz @RNestasko10423 @Videotron Maybe but services never work 100% ALL the time, there will always be outages. If you NEED them, YOU should have a plan for these outages.

  • gflipo Guillaume Flipo (@gflipo) reported

    @josanchez65 @Videotron No Videotron internet service near Dorval Elementary since power went out last night

  • PythagSheeorem Pythagoras Sheeorem (@PythagSheeorem) reported

    @Videotron Not an excuse, other providers have service. You are VERY quick to charge overages… I assume you will be consistent and compensate customers accordingly for the outages?

  • Roger40625453 Elisa (@Roger40625453) reported

    @Videotron Please fix it asap

  • MarcMatmat07 Marc-André Turcotte (@MarcMatmat07) reported

    @Videotron If only LTE data would work. 3G is more stable, wtf.

  • CADNJDevils DevilsPlayoffs (@CADNJDevils) reported

    Are we ever gonna get any DM updates in regards to our services being down? @Videotron

  • jamie_montreal Jamie (@jamie_montreal) reported

    @Videotron My hydro didn't go off at all but my internet has been down since last night. Any idea when it will be back on in Hochelaga?