Vidéotron Outage Report in Guelph, Wellington County, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Guelph, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (10%)
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TV (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Brent McKee🇨🇦
(@BrentMcKee) reported
@Monctonscout @ArponBasu Really? Ottawa’s biggest problems are bad ownership and a badly located arena. Whoever would own the Quebec City team (Quebecor or possibly Power Corporation) would be a solid ownership group. And Centre Videotron is centrally located in the city.
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Ubi Frank
(@Ubi_Frank) reported
@Videotron So you can tell me to call customer service & have to repeat my claim for the 16th time? I want direct access to someone who knows what they're talking about and that I can call back without going through the crazy house that is your service center.
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Ubi Frank
(@Ubi_Frank) reported
Yo @Videotron I’m about to yeet your modem down the road how frigging hard is it to note down a new address? It’s the 4th technician you send to the old address. It’s the 15th technician we talk to this week. We’ve been on the phone for 15 hours this week for a simple change.
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Martin Lévesque #FSDBetaCanada
(@MartinLvesque6) reported
@sparkyb1 @TorontoUltra @Bell Now Starlink is here and that other company changed their pricing. Bell tho, is still not on my street for internet, same with Videotron or an other ISP including DSL. For my cellphone, I have one or two bars on my on my phone with Bell which barely gives me a signal.
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Poirier Christian
(@crispicrisp) reported
@Videotron @JefferyThomas No use to call.. After 30 minutes in line they hang up on you
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@shraf
(@aezzat30) reported
@Videotron how many times does a technician have to visit a client to fix a problem??why can’t a client swap out a faulty device at your store??????
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Logan Foster
(@LoganCDN) reported
WoW raiding got cut short for me last night due to some sort of truly horrible internet brain fart from @Videotron that resulted in 5 sec lag and zero ui response in game. Apologies to my guild and our pugs for losing a tank 3 bosses in SoD normal.
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S Hulme
(@KapBay28) reported
@Videotron We recently upgraded our phones via a phone service representative. She stated an amount of time we had to exchange phone if it wasn't a good choice. How long do we have? What is the process as the camera is subpar?
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Commissioner Miner
(@fanCRTCProfling) reported
@krisjoseph @BenKlass I see what u are saying & where coming from, but, yeah I can't ever seeing myself siding with ISED on this if what Bell claims is true. ISED's policy is bad policy. Their fix is worse policy (a fix in secret to benefit their hand picked champ, videotron only). Rotten.
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Phil. T.
(@Corporate18) reported
@Videotron Is it normal that my gateway model keeps turning off on its own because of the outage ?