Vidéotron

Vidéotron Outage Report in Guelph, Wellington County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Guelph, Wellington County, Ontario 01/14/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • shennyboy Eric Shenfield (@shennyboy) reported

    @Videotron @Videotron - sweet! (The only customer service rep left at the company and they're on Twitter of all places...)

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron on the phone with him now trying to explain why i cant use a micro sim in my new nano sim phone.. plus your website is down.

  • samfeigenbaum sam feigenbaum (@samfeigenbaum) reported

    @Videotron Never got a call back

  • infamousadam13 ÆCH (@infamousadam13) reported

    @Videotron so I get my old plan back but if I want a new phone I have to lose my plan completely, what a load of garbage. Tell me why should I stay when Bell and Telus are being more competitive for my business and you lot don't care.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Videotron @mayq2012 Basically what videotron just said here is that the poor working people not privileged with being able to work from home will subsidize those who are working from home. This is pretty bad.

  • ForzaJuve09 Jonathan Major (@ForzaJuve09) reported

    Ordered my iPhone 12 Pro Max December 30th Got told January 11th I’d receive it. That date comes around and I get told there’s a slight delay. April 4th is the day I’ll get it. Only way I can get a phone is change colour. Thanks @Videotron #horrible #worstcustomerservice #yousuck

  • esampin Emmanuel SAMPIN, ing. (@esampin) reported

    @Videotron My residential internet service is down for the last 30 mins. I am in Saint-Leonard (Montreal)

  • samfeigenbaum sam feigenbaum (@samfeigenbaum) reported

    @Videotron I have asking for help about my bill but still have not received a response?

  • StephanKaz Stephan (@StephanKaz) reported

    @Videotron hello. I am trying to watch TV on the app on my tablet. I am able to do it on my phone and computer. The Lenovo tablet says that it is not HDCP compliant. Can you help?

  • nicejewishgoy jordan updates! (@nicejewishgoy) reported

    pov: ur a videotron customer service rep explaining to me why my bill has gone up 17$ since november for no reason.