Vidéotron

Vidéotron Outage Report in Guelph, Wellington County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Guelph, Wellington County, Ontario 12/31/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • UbiNox84 Bruno LeBlanc (@UbiNox84) reported

    @evanhallward @Videotron I am having the same issue here. Up and downs.

  • McMoxy Ma'am, this is a Wendy's (@McMoxy) reported

    @Gauts @UbiNox84 @Videotron Outage affecting 600 ppl, of which I am one...so we're in the same boat (and also neighbors!)

  • ONEIN7BI onein7.6billions (@ONEIN7BI) reported

    @JustifiablyDee or Legault and Péladeau here in Québec...i'm with videotron, and its ****...they did help..managed to talk to them by DM on twitter(wtf!?) but they didnt know and put it on Rogers even if i wasnt on their "reseau using rogers towers" they told me to wait and try later🙄

  • lisaydillon Dr. Lisa Dillon (@lisaydillon) reported

    Anyone else lose an entire day of productivity due to combined #Videotron problems and @UMontreal server problems? On and on and on.....

  • FREENORTH4 ❌FREENORTH❌ (@FREENORTH4) reported

    @AngelStar254 same thing happened with Videotron cell service about a month ago...

  • SuperGirlKels LZR Ħ SuperGirlKels (@SuperGirlKels) reported

    @Videotron @SoarJM they wanna help so go ahead and message them

  • MasrMelody Melody El Masr (@MasrMelody) reported

    @Videotron Your online service is not working. I’m trying to make a payment and it doesn’t work... like others have mentioned there is a problem with your website. Please fix it. I will NOT be paying any late fees. Also, I’ve waited for over 10 min on the phone. Wtf? Thanks.

  • Topsy55555 Rob Toporowski (@Topsy55555) reported

    @jacktodd46 Transition from Videotron to Telus was seamless. No issues with customer service since all calls are recorded. Never been in a Telus store

  • samyfnbr code coachsamy #ad (@samyfnbr) reported

    @Txskies_ its in canada you guys wont know it, its @Videotron worst internet provider ong

  • jumadsen justin, en francais (@jumadsen) reported

    @Videotron hi, our connection has been dropping all day, is this a known issue?