Vidéotron

Vidéotron Outage Report in Guelph, Wellington County, Ontario

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Guelph, Wellington County, Ontario 02/04/2026 08:30

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • rigslickgoat baydaine twitch (@rigslickgoat) reported

    @Videotron Villeray nothing for 2 days, trash service

  • d1cknb4l1s sophie (@d1cknb4l1s) reported

    @Videotron well please fix it

  • AveWef Averin (@AveWef) reported

    @Videotron Horrible service

  • Whereismypart kpwnage_ (@Whereismypart) reported

    @Videotron You don't answer customer phone support, you don't answer tweets, we are still experiencing internet issues. How can you make an outrageous claim of 80% ? Give us an estimate of when this is expected to be resolved, people work from home and require these services!

  • Videc0eurSFW videc0eurSFW (@Videc0eurSFW) reported

    @Videotron I cannot believe you dont have a map. Ridiculous, that's the least you could provide us with. I'd like to know if my service is restored or not before going back home.

  • Sakronn911 Sakron911 (@Sakronn911) reported

    @Videotron Yes, it's back for like 2hours then it goes back down for the rest of the day. Been 3 days and this is the 4th. No one answers by phone and when they do they tell me "my service is available" It is not...

  • Ash236004717712 Ash (@Ash236004717712) reported

    @Videotron i am goign crazy how many data do u think i have ? ******* hurry up and fix it or i will sue you it’s been days

  • D_DeanSi Dean Simon (@D_DeanSi) reported

    @Videotron trying to get an update on timing. You were supposed to come fix a downed wire on Thursday, then Friday. Care to let me know when you’ll come fix it and I’ll have WIFI again #montrealicestorm #CustomerService #help

  • ReplicatorUnit STARFLEET REPLICATOR UNIT (PARODY) (@ReplicatorUnit) reported

    @FreedomMobile so, now that you sold out - yet again - what will happen to our rate plans etc.? Will @Videotron use lube, when they take over our service etc? Will we get a choice on plans etc? We the users of #FreedomMobile need answers.

  • Mat_Brazers Scooby snacks (@Mat_Brazers) reported

    @Videotron My Internet is back but keeps going down.