Vidéotron Outage Report in Guelph, Wellington County, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (9%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Corinne (@Corinne_Mtl) reported 54 seconds ago

  @Videotron Trying to pay a bill of 0.04$ for a business Acct. A 4 cent bill. Tried to pay by phone & your system doesn’t accept the business Acct # Tried to pay @ the bank which wouldn’t work either. Have to spend $1.20 on a stamp to send a cheque for 4 cents? Help!!

• Larry (@LP83697336) reported a minute ago

  @iamjohnpollock I just spent 29 minutes trying unsuccessfully (AGAIN) to get the garbage @tsn app to connect through garbage @videotron. Giving up. One less viewer for Dynamite this week. 😤

• Craigzour (@craigzour) reported a minute ago

  @Delita_Hyral @Videotron Was able to talk to the customer service using live chat and apparently a technical team is already working on it. Internet should be fixed around 2 am.

• Rami Nohra (@Rami64N) reported 4 minutes ago

  @passionthy @Videotron Same thing just happened to me, where they able to help you?

• Hannah (@hollingham) reported 4 minutes ago

  @jgtwee @Videotron Yes I am experiencing the same thing! I called and they said it’s an outage in downtown Montreal

• Curtis (@cuto8) reported 4 minutes ago

  @Videotron It's almost a year already. Any news on when eSIM support is happening? #esim #apple #videotron

• EZ74🇨🇦🇬🇷 (@EffieZavradinos) reported 5 minutes ago

  @passionthy @Rami64N @Videotron We got it back this morning, but went down again just before my shift started. And I from home, and shift ends at midnight, and they are asking to go work at the office.

• Jack Todd (@jacktodd46) reported 7 minutes ago

  Not only is Videotron's Helix the worst TV/Internet system you can find, the website is just as bad. Just try changing your channels. You have to be brave or crazy. We hate Bell for corporate reasons but it may be time to switch.

• Ara Balian (@AraBalian) reported 7 minutes ago

  @Videotron I was charged to my credit card from Videotron but don't have the invoice. Can you please help share the invoice with me? Thanks

• Dino Dwayne Gantala (@DinoGantala) reported 12 minutes ago

  @Videotron I have been experiencing some internet problems. My helix gateway has been on downstream synchronization for the past 3 hours. Help please.