Vidéotron

Vidéotron Outage Report in Guelph, Wellington County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Guelph, Wellington County, Ontario 02/05/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Yabucoayv Ernesto Manzano (@Yabucoayv) reported

    @Videotron over an hour on the phone trying to get service with Videotron. Original wait 15 minutes. Then I have been on hold for 30 minutes. What is wrong with Videtron now days? Also please stop wrong billing people, so we do not need to call

  • michaelcoirazza Michael Coirazza (@michaelcoirazza) reported

    @Videotron is there an internet outage in the Laval area??

  • Nightwings95M Nightwings95MTL (@Nightwings95M) reported

    After review the bill I called the customer service of Vidéotron they changed 4 people and can’t solve the problem it’s a disappointment @Videotron

  • ShaiHayun Shai Hayun (@ShaiHayun) reported

    @Videotron I was never emailed my invoice this month.

  • thomas_markus1 Thomas Markus (@thomas_markus1) reported

    @Videotron sound and pixel issues on msnbc and picture off:air in Montreal

  • Habs_Fan_NJ Dr. Dave🇨🇦🇺🇸⚕️ LET'S DO THAT HOCKEY! (@Habs_Fan_NJ) reported

    Anybody downtown (Outremont, Plateau) have Videotron home internet? Sister is reporting an outage and they claim its in the whole area.

  • hmendes00 Hugo Mendes (@hmendes00) reported

    Now we want to confirm with @Videotron that our contract is cancelled, their customer service can't recognize one of the security questions by phone and they want us to drive to a store that's 45min from our place to do that. (PT 4)

  • ThinkSayMakeDo Mathieu (@ThinkSayMakeDo) reported

    @Videotron Hi, I just transferred my numbers to Rogers, I just got my Videotron invoice this morning. Can I get next month's service credited back since I didn't use it?

  • vladcatrinescu Vlad Catrinescu (@vladcatrinescu) reported

    Hey @Videotron - Got a new Sim Card + a Canada/USA package .... but no cellphone service in US (Dallas). LTE does work. Any ideas? Galaxy S20+ 5G and got a new Sim Card in 2022 per your instructions last time.

  • GangstHannah Hanner (@GangstHannah) reported

    Videotron cancelled my transfer request because I couldn't accept it via text.... Because they made my phone inoperable while still billing me for "service". Oh, they also hung up on me. So now I'm back on the phone with TELUS to make another transfer request + call to Vidéotron