Vidéotron

Vidéotron Outage Report in Guelph, Wellington County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Guelph, Wellington County, Ontario 02/27/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MadameDanis Jessica Lavoie (@MadameDanis) reported from Gatineau, Québec

    @Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.

  • Ubi_Frank Ubi Frank (@Ubi_Frank) reported

    Yo @Videotron I’m about to yeet your modem down the road how frigging hard is it to note down a new address? It’s the 4th technician you send to the old address. It’s the 15th technician we talk to this week. We’ve been on the phone for 15 hours this week for a simple change.

  • deena7202 Deena 😷🖖💙🇨🇦🦸‍♀️ (@deena7202) reported

    @Videotron are you having network issues today? We don't see to be getting SMS attachments? It says "network error".

  • SeanLloyd93 Sean Lloyd (@SeanLloyd93) reported from Montréal, Québec

    @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

  • WILFRIEDGOSSE12 Le hoodballer (@WILFRIEDGOSSE12) reported

    @clubdefootmtl @Videotron I dont wanna be rude but we defenetly need to get johnsen out of the club

  • Davesdere Dave Côté (@Davesdere) reported

    @Videotron your DNS is down again?

  • SammyM12 Sam Meikle (@SammyM12) reported

    @Videotron is internet down in Montreal ?

  • rscorchio Robert Pariseau (@rscorchio) reported

    @Microsoft Super-duper problem going on with #Microsoft10 for 60 hours straight now. #Videotron customers in #Montreal may be particularly hard hit.

  • BrentMcKee Brent McKee🇨🇦 (@BrentMcKee) reported

    @Monctonscout @ArponBasu Really? Ottawa’s biggest problems are bad ownership and a badly located arena. Whoever would own the Quebec City team (Quebecor or possibly Power Corporation) would be a solid ownership group. And Centre Videotron is centrally located in the city.

  • cinderleaves jay (@cinderleaves) reported

    @Videotron Trying to log in to my account to check my internet bill, I get greeted with a "captcha" and whenever I click to complete it I get "Invalid Captcha". I've tried changing my password. I just can't access my account. What's the issue?