Vidéotron

Vidéotron Outage Report in Guelph, Wellington County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Guelph, Wellington County, Ontario 12/05/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Weirdostein Simon Castonguay (@Weirdostein) reported

    @rmitchello @Videotron Yes. Am in MTL. Even their website seems to have trouble.

  • pmhammer4 pmhammer (@pmhammer4) reported

    @Videotron no internet connection, and your contact us page and numbers all seem down. What is going on?

  • segacs segacs (@segacs) reported

    @Videotron Internet is completely down here in Montreal and your technical support phone lines seem to be down as well. What's going on?

  • macmoyska Katrina Moy (@macmoyska) reported

    No @videotron internet service in Hull. Their support phone number doesn’t work. Trying to get through a busy take-out Valentine Friday. What’s going on??

  • brendanshowbiz Brendan Kelly (@brendanshowbiz) reported

    Is there a problem w Videotron wifi right now?

  • Brett_W_Walter Citizen I (@Brett_W_Walter) reported

    @Videotron I have no internet in Cote des neige non of my devices will connect it say connected/no internet??? The CS phone line is not working either, it is always busy??

  • Christopherprov Christopher provost (@Christopherprov) reported from Chelsea, Québec

    @Videotron seems to be a major outage but not able to contact you.

  • royshoyer Roy Shoyer (@royshoyer) reported

    @ElephantStoneHQ @Videotron Desjardins is down too

  • mbootyspoon Martyn Bootyspoon (@mbootyspoon) reported

    Ok did Videotron’s entire network go down lol

  • yungcze Cy (@yungcze) reported

    Videotron Internet is down smh