Vidéotron

Vidéotron Outage Report in Guelph, Wellington County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Guelph, Wellington County, Ontario 01/01/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • hbshmoe hbshmoe (@hbshmoe) reported

    @TELUS I am considering you US Canada borderless plan. How is your service in the US? It is robust and seamless like Rogers or do you have 60k gaps choosing most borders with no service like Videotron?

  • MatthewHolly Matthew Holly (@MatthewHolly) reported

    @montrealmarc TekSaavy. Super reliable. I've had zero issues since I switched from Bell/Videotron a few years ago.

  • tweeterisawful Heavy Handed Satire (@tweeterisawful) reported

    @ThoughtSlime @Bell Dude, switch to Videotron. They're bad too but Bell is like notoriously awful.

  • siavash88 Siavash (@siavash88) reported

    My internet service has been down since early morning, while I have had a ton of meetings!! I had to overuse my mobile phone data, Can you tell me when the service will be back @Videotron?

  • halisray HR (@halisray) reported

    @Videotron internet service is on and off in the Vaudreuil Soulanges area, any idea when it will be back fully?

  • FrankoCDN Frank (@FrankoCDN) reported

    @Videotron Are you guys having problems with Samsung 4K PVRs similar to past 2 weeks? Once again it’s stuck at 10:57. Unplugging/replugging power has it go through a shorter boot time to stop and freeze at “1057”

  • thomas_markus1 Thomas Markus (@thomas_markus1) reported

    @Videotron Pixelation problem on #102 CNN

  • taralynneR Tara (@taralynneR) reported

    @Videotron Have to say how disappointed I am with the level of customer service from Videotron. I feel that the multiple customer service representatives I have spoken with over the last 2 weeks have not been honest with me about the shipping of the phone I ordered.

  • RogerPalfree Roger Palfree (@RogerPalfree) reported

    @Videotron Too bad there is no mechanism to notice that kind of activity and trigger a rapid investigation and tracing. These scammers need severe punishment. I am alert and ignore them, but they hurt many vulnerable people. The calls are the first step in very nasty crimes.

  • TheGraceful_1 Sean Lapalme (@TheGraceful_1) reported

    Why do I keep missing CBS bonus coverage of NFL on @videotron ? Instead of reverting to CBS feed I'm forced to watch CTV/TSN highlights show. Sim sub fail.