Vidéotron

Vidéotron Outage Report in Havre-Saint-Pierre, Côte-Nord, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Havre-Saint-Pierre, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Havre-Saint-Pierre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Havre-Saint-Pierre, Côte-Nord, Québec 01/30/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jonathandicarlo Jonathan Michael Di Carlo 📚🤓 (@jonathandicarlo) reported

    @Videotron @maozao76 It would be nice if you would just be *honest* and tweet out that you are having problems instead of forcing each customer to call and overwhelm your call centers…

  • DrSamTheDentist Dr. Sam (@DrSamTheDentist) reported

    @Videotron Even before the storm support was suggesting a repair time of over a month. Now that the storm has happened I am certain any claims of service disruption will be blamed on the storm.

  • TheRealEkin0x Ekin0x (@TheRealEkin0x) reported

    @j_gp93 @Videotron I never lost power, but my videotron connection decided to stop working this morning. Nothing since

  • DrSamTheDentist Dr. Sam (@DrSamTheDentist) reported

    Week 2 of @videotron mobile outage in Ottawa. Support confirmed it won’t be resolved for weeks, if not MONTHS! I thought Ottawa was lucky to have Videotron coverage, but it’s a low quality product. Sad I’m likely switching to Bell or Rogers.

  • kavanyoung Kavan Young (@kavanyoung) reported

    @j_gp93 @Videotron I'm in Aylmer and have zero internet but full cell service.

  • JohnnyBarone1 Johnny Barone 🇨🇦 🇺🇦 (@JohnnyBarone1) reported

    @PierreLambertJr @Videotron did you since when it's down? I just found out a few minutes ago. Tried to open the TV and it's not working.

  • StephyVicente Stephanie Vicente (@StephyVicente) reported

    @Videotron is there still an outage in my Area? J9A ... The Helix light is white in front and the ethernet is orange but the wifi doesn't show up as an option for me to connect to at all. Doesn't even appear.

  • JohnnyBarone1 Johnny Barone 🇨🇦 🇺🇦 (@JohnnyBarone1) reported

    @Videotron is videotron having problems with helix? My internet is working but not my TV.

  • j_gp93 Jessy Gervais-Plante (@j_gp93) reported

    @devilrose21 @Videotron They don't give a damn... 32 hours and counting without services... I need my internet for work... This is unacceptable.

  • _MattBritton_ Matt Britton #BattleOfAlberta #FireItUp (@_MattBritton_) reported

    @Videotron Helix is back up and running now ( Chateauguay). Phone Tech support is still down. Endless busy signal. Glad it was resolved regardless. Background: Woke up at 7:30am to an onscreen message on TV with an error code saying program has failed, please try another