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Vidéotron

Vidéotron Outage Report in Havre-Saint-Pierre, Côte-Nord, Quebec

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Havre-Saint-Pierre, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Havre-Saint-Pierre, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • IamAli01
    Nabeel Ali (@IamAli01) reported

    @Videotron H9B area with 4 business lines. Power still down but why am I getting full bars of LTE yet no service whatsoever?! Completely cut off and got to drive 15 minutes from my house to get any form of service. It’s ridiculous got me questioning renewing my contract at the end of term

  • L0uraG
    curi00sa (@L0uraG) reported

    @steevey @Videotron We never lost power and yet 2 days no Helix

  • angieholguin_h
    Angelica H (@angieholguin_h) reported

    @Videotron Delson, Please We do have Power but internet issues more tha 48 hours

  • Crimsonium
    Frank Morissette (@Crimsonium) reported

    @Videotron All four condos buildings are down. I bet Bell is working.

  • Charby666
    Seb Charb (@Charby666) reported

    @lepage33 @Videotron It's gonna be 3 days without internet now in H7R. The best internet network my ***. Maybe we should switch to Bell.

  • GloriaCormier
    Gloria Cormier, CPACC (@GloriaCormier) reported

    @Videotron If we know that actual cable is cut by a fallen tree how can we tell videotron support ? The phones and chat are not being answered.

  • FightForeverMTL
    Marie but screaming in Québécois (@FightForeverMTL) reported

    Wishing the Videotron employee who, instead of helping me fix a long-standing problem, offered the shittiest half assed solution that's been tried no less than 6 times without success a very "get hit by a ******* bus"

  • GloriaCormier
    Gloria Cormier, CPACC (@GloriaCormier) reported

    @Videotron How do we report an issue like the actual cable has been cut by a fallen tree? No one is answering the phone or chat at Videotron.

  • L0uraG
    curi00sa (@L0uraG) reported

    @endeezed @Videotron Two days -we never lost power and still no wireless. Is it time to switch back to bell….?

  • deanpfleming
    Dean P. Fleming (@deanpfleming) reported

    @videotron you have to be better. No internet is one thing but such a low signal that even a phone call is hard to make most of the time is beyond not doing well enough.