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Vidéotron

Vidéotron Outage Report in Havre-Saint-Pierre, Côte-Nord, Quebec

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Havre-Saint-Pierre, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Havre-Saint-Pierre, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 19% Wi-fi (19%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ReaperClose
    Mark (@ReaperClose) reported

    @Videotron my service has been down all day in Laval. What’s going on

  • Videotron
    Videotron (@Videotron) reported

    @Newlevantine Hi Dev! Right under where you enter the password there is a "Forgot Password?" link to have a new one sent to you by email. One of our technical support agents by phone can reset it for you directly, you can reach them at 1-877-380-2611 or at 611 from any Videotron number -sms

  • seventrynews
    Yanche (@seventrynews) reported

    @FredoLaMarmotte @Videotron I've the same issue, minus the Helix.

  • eduardorevuelta
    Eduardo Revuelta (@eduardorevuelta) reported

    @Videotron Why bother? nothing you can do can change your pathetic 1980 infrastructure.... Sad to see now a first world country can have such a bad service after all...

  • GuyJosephRoy1
    Guy Joseph Roy (@GuyJosephRoy1) reported

    @StreetDreamsOtt @Videotron Same thing for me and wifi seem to be down since approx 3am

  • StreetDreamsOtt
    SUDEVI (@StreetDreamsOtt) reported

    @Videotron Is the internet down in Gatineau? My Helix Fi 2 gateway has a white light but I can't see my own wifi network? It just disappeared Using my phone data to check the status/setting on my Helix Fi 2. The Helix Fi app say it online Still cant see my own wifi network?

  • GujuGaming
    Shivam Gandhi (@GujuGaming) reported

    @Videotron My service is down for Internet. What’s going on?

  • ReaperClose
    Mark (@ReaperClose) reported

    @Videotron it’s 2 days and still nothing, spoke with tech support and they are working on it. Fix the problem.

  • FL_MDD
    FeDD (@FL_MDD) reported

    @desjac01 Who owns Videotron again? And don't they have a streaming service?

  • AzorkanIA
    Azorkan (@AzorkanIA) reported

    @Videotron i worked to install ur service cables , i saw the state of ur network... if folks knew how low standards specs to install ur cables they woud never call videotron for services. gladly starlink will choke u guy's out !