Vidéotron

Vidéotron Outage Report in Hearst, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Hearst, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Hearst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Hearst, Ontario 01/20/2026 19:10

January 20: Problems at Vidéotron

Vidéotron is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • gdes1 G. Desouza (@gdes1) reported

    @Videotron where can we find the status of service outages with estimated time of repair ?

  • mtl_boredstupid verbal kint (@mtl_boredstupid) reported

    Man i though @Videotron internet was bad…@BELL is worse

  • baylyjoanne Joanne Bayly CBC (@baylyjoanne) reported

    Could @Videotron let us know when this service outage is expected to end? Tweet maybe? I’ve been without internet for more than 5 hours. They told me earlier a major hub had been damaged.

  • SamuelViolletti samuel violletti (@SamuelViolletti) reported

    @Videotron Internet super slow, gateway light is red even after resetting..

  • HughflynnCompos Hugh Flynn Composer (@HughflynnCompos) reported

    @virginmedia I am considering rejoining Virginmedia but the wall socket was installed by Videotron about 30 yr ago & all the sockets have been removed leaving the cover and chassis. Is it possible me to pay for an engineer to fix before taking out a new contract. Thanks

  • Videotron Videotron (@Videotron) reported

    @JackCha59051190 Even though Videotron owns Fizz, they are still two different companies with their own customer service. Fizz is 100% online by chat and you can contact them in the link that I've sent you. There is no customer service over the phone nor an email address. -Pierre-Olivier.

  • hpbear149den James Marusak (@hpbear149den) reported

    the sale of Freedom Mobile to Quebecor/Videotron is not enough in the bureau's eyes to ensure enough competition, something is saying this merger may go down in flames. (2 of 2) #rogersoutage #mergergoesdown

  • eatdrinkmtl Eatdrinkmontreal (@eatdrinkmtl) reported

    @Videotron fix the damm internet!!!!!!

  • Saliqbal2016 Saleem 🇨🇦🇵🇰 (@Saliqbal2016) reported

    @Mikeggibbs Ditching Bell Media, going over to Videotron. Can't support such organization by paying for their services.

  • somecanuckchick somecanuckchick 🍁 (@somecanuckchick) reported

    .@CNN/@CNNnewsroom, AKA Channel 681, is down, @Videotron? So annoying this happens... one of you needs to fix your shite. :/ #CNN #videotron