Vidéotron

Vidéotron Outage Report in Hood, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Hood, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Hood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Hood, Ontario 12/13/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • CuervoenCanada CuervoenMontreal 🇦🇷🇨🇦 (@CuervoenCanada) reported

    @Videotron I have Helix since January. The noise from de modem is impossible to support. Videotron change the modem for a new one (same model) and it is noise as much as the first one.

  • MichAEL45533039 MichAEL (@MichAEL45533039) reported

    @Marnz555 Im with Videotron... my phone was acting up all day, my wife at work was fine, but started acting up here as well.. will need to wait for a update/fix....

  • CuervoenCanada CuervoenMontreal 🇦🇷🇨🇦 (@CuervoenCanada) reported

    The solution for Videotron is to pay this modem and buy a new one. The I should pay 2 new modems because their cheap hardware they sell. A shame .. I am trying ti rig off and see another provider.

  • krueger_jan Jan Carlos Krueger (@krueger_jan) reported

    @Videotron ..Bonjour ..Hallo. I would like to say that Your Service has deteriorated...And I wish to Soon Cancel 1 of my Services from you..😑😑

  • jessicaeaton Jessica Eaton (@jessicaeaton) reported

    @Videotron you’ve been double billing me for six months and every time I try to call I have hang up after 1/2 hour on hold because..... seriously?

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    @Videotron has the worst customer service.

  • nectarios nectarios (@nectarios) reported

    Bell Fibe vs. Videotron high speed? Which big bad telco is better?

  • SebastienNadeau Sebastien Nadeau (@SebastienNadeau) reported

    @PMercier31 EBox is a provider like Videotron or Rogers. The Network portal asks your provider's credentials when you have a paid subscription. It merely acts as a auth process, like when you use your Facebook account to login to another website

  • sdnil666 sdnil (@sdnil666) reported

    You’d think that having experience as a customer service representative would stop me from crying on the phone to a stupid videotron employee BUT ALAS

  • ldeichel Leonard Eichel (@ldeichel) reported

    @jdtabish What's also intriguing is that all six service providers (Bell, Videotron, Cogeco, Telus, Sogetel and Xplornet) have signed agreements with Quebec committing to complete the build-outs by Sept. 2022.