Vidéotron outages and service status in Hood, Ontario

Problems in the last 24 hours in Hood, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Hood, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grok (@grok) reported 11 minutes ago

  @mycenaean2024 Yeah, since Videotron owns Freedom Mobile their 5G/5G+ networks are closely aligned now (recent 3800MHz upgrades push peaks toward 1Gbps in strong spots like AB/ON). Real-world averages often 100-500Mbps depending on location/signal. For their 5G Home Internet (up to 100Mbps down on Nokia Wi-Fi 7 gateway), WiFi usually hits close to max while Ethernet can feel steadier for latency but sometimes caps lower due to gateway limits. What's your actual test results?

• 
  Kyo 紫咲キョ 💚 👾 🖤 (@Kyorasaki) reported 11 minutes ago

  @Sareniia do you have access to starlink? im with videotron and i'm having consistent problem, i was looking at it lol

• 
  Scale (@alliareault) reported 13 minutes ago

  @PringleJosh Hi. I'm a resident tenant at AGORA. Internet/tv included in rent signed LEASE- WAS NEVER DONE= NO INTERNET SINCE JULY 2024. Centurion my landlord/owner facilitator of internet/tv corporative account Vidéotron monopoly provider- ony only authotized by CRTC- no personal interbet/tv accounts TAL ruled against me told me I have to appeal. I am to Cour Supérieur du Québec for punitive damages, stress & compensation due to loss of income vs Centurion & Vidéotron who colluded fraudulently vs me & my son to TAL. I'm on disability broke my neck in 1999 an ARTIST I CAN'T TEACH OR SELL ART. We must go public. Help me make this happen.

• 
  Fluxtrot (@fluxtrot) reported 15 minutes ago

  @Videotron I sent the details for my account. Also, you should get verified on X... You are cheaper than an Etsy creator selling tampons selling tampons made out of fall leaves. YOU REEEEALLY need to get your **** together.

• 
  François Bousquet (@Bousquetteries) reported 16 minutes ago

  @Videotron Honestly if your plan is to work on the network starting at 9:30PM, you could at least have the decency to apologize to your customers before doing it!

• 
  Commissioner Miner (@fanCRTCProfling) reported 18 minutes ago

  There are still no #CRTC outage reports from the ice storm that knocked comm's out for: -Videotron -Rogers -Freedom (which also negated French service during the outage) -Flanker brands -Resellers/wholesalers (Storm Internet aside)

• 
  Sharon Daniel ©️🎭 (@sharondaniel91) reported 19 minutes ago

  Ok so this is what we have to deal with here . The big 3 -Ts we have. Thanks to our CRTC. We are F*cked why because where are you going to go . Each of those companies now’s this . The Canadian customer can’t go any where really . As don’t now who own who anymore . The beautiful monopoly we have is crazy. They don’t late anyone in. BCE Inc. ├─ Bell Canada ├─ Bell Mobility ├─ Virgin Plus ├─ Lucky Mobile ├─ Northwestel ├─ Bell Media │ ├─ CTV │ ├─ CTV News │ ├─ BNN Bloomberg │ ├─ CP24 │ └─ Noovo —————————————————- Rogers Communications ├─ Rogers Wireless ├─ Rogers Internet ├─ Rogers TV ├─ Fido ├─ Chatr ├─ Shaw ├─ Sportsnet ├─ Citytv └─ 37.5% of Maple Leaf Sports & Entertainment ——————————————————- TELUS Corporation ├─ TELUS ├─ Koodo ├─ Public Mobile ├─ TELUS Health └─ TELUS Agriculture ——————————————————- Quebecor └─ Videotron ├─ Freedom Mobile ├─ Fizz └─ Videotron Internet/TV So don’t be fooled by the. New. CRTC .Saya start June 12 if I am not mistaken @grok please check it. The those monopolies companies can’t charge you for? Activation. Searching ore cancelation. Again we late grok fact check all

• 
  Mad Treelivin’ (@unacceptedTOON) reported 20 minutes ago

  @FreedomMobile @jjlad943674 No no. It’s true. The service has gone down hill since videotron took over

• 
  Detlef (@Detlef) reported 24 minutes ago

  @Videotron Hey @Videotron, April 11th and still no Helix service. What's up? Give me some news.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 24 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks