Vidéotron Outage Report in Hood, Ontario

Problems in the last 24 hours in Hood, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Hood, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Juliana C 🏳️‍🌈 (@juycer) reported 7 minutes ago

  @Videotron Yeap, I was connected to 5ghz network, I changed to 2.4 and it’s a little better. I’ve been complaining for a long time, but due to my wife’s name in the contract, when I try to confirm the identity, you guys says that it can’t be confirmed.

• 
  BrushyHat (@Deadly_JSay) reported 9 minutes ago

  @juycer @Videotron This happened to me when I was living in a place where all the places were piped through a single fiber and you could experience slowdowns at peak usage times. It really sucked tbh because nothing can be done and it's hard to blame them as you don't have proof. Network topology!

• 
  ljp0101 (@ljp0101) reported 13 minutes ago

  @mgeist Rogers gets to cut unit costs by putting Shaw on its platform while they lose market share so it makes sense for them. Videotron is no longer hamstrung by having a regional network and high roaming fees that allow it to compete aggressively and in all of Canada.

• 
  Campbell Patterson (@CPComm) reported 13 minutes ago

  @quaid_jennifer How can the Minister signal he will likely approve the deal if Videotron buys Freedom and not know what enforceability mechanisms are required? It would be like a Chief Justice of a Competition Tribunal saying a decision needs to be expedited before he sees all the evidence.

• 
  YurkshireLad (@yurkshirelad) reported 17 minutes ago

  I don't like @Videotron anymore. I ordered three phones. Received two with new plans. My old contract is still in place, and their invoice is so complicated I can't tell what's what. Not the first time we've had problems, but other companies are the same. #sigh

• 
  Commissioner Miner (@fanCRTCProfling) reported 20 minutes ago

  And since Videotron is "facilities based" (heh) Videotron will save the day when Rogers goes down, right? RIGHT?

• 
  Cathy Stone. (@CathySt35873400) reported 22 minutes ago

  @acoyne Do not understand all of this,but one thing I do know is that as a Quebec resident Videotron cell phone service is Not available everywhere in Canada. 4 years ago was told this directly by Videotron .Guess this merger will change that?

• 
  Hank Smythe 🇺🇦 (@HSmythe10) reported 23 minutes ago

  @AnthonyLacavera Only in socialized Canada should anyone but the owners decide whom they should sell to. FYI the Crown can direct divestiture but not pick the receiving buyers. @Globalive never stood a chance against the size of @Videotron.

• 
  Ismael (@Ismatrak) reported 28 minutes ago

  .@Bell just got a 500CAD bill for 5 days of travel, Wifi calling is a racket with you guys, never had this issue with @Videotron or my friend, who activated his exactly like me, with @Fidomobile. Vacation ruined like the Chichen Itza pyramid I went to see.

• 
  La Justicière (@chouette007) reported 29 minutes ago

  @macleans On Nov. 8, the #QMI editor went to meet a Videotron client who had filed a Small Claims lawsuit to threaten her on behalf of #Videotron. If you don't withdraw your complaint, I'll make you lose your job.