Vidéotron

Vidéotron Outage Report in Hood, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Hood, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Hood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Hood, Ontario 12/14/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • DaphRichM Daphne Richardson (@DaphRichM) reported

    @Videotron welp there goes me attending class with the wifi/internet completely down in all of Quebec

  • ItalStallion14 Mark Campellone (@ItalStallion14) reported

    @Videotron no internet. I think all systems are down

  • CILANTRO_xo Your newest addiction (@CILANTRO_xo) reported

    @avremele @Videotron Yeah this is really bullshit service I’m thinking of cancelling and going with another provider. They didn’t announce anything and phones lines are unreachable ....

  • farnaznaz farnaz (@farnaznaz) reported

    @Videotron the worst and least reliable internet service ever !!

  • stpcaroxoxo carolanne (@stpcaroxoxo) reported

    @CanadianKryles @Videotron Me too. I did the same as you and it's not Working

  • XxSweetspice Sweet spice (@XxSweetspice) reported

    @Videotron hi the wifi is not working at my house nor can I access your website or call customer service. I need an answer ASAP before my Uni exams begin! Thank you

  • CanadianKryles robert maccaull (@CanadianKryles) reported

    @Videotron my wifi works, but my ethernet connection doesn't. Ive reboot PC, router, and modem. Cant get through your phone lines for Customer service or Tech support. Sister lives 5 minutes away with no issues, so not sure if this is large scale or just me.

  • NexcoNetworks Nexco Networks (@NexcoNetworks) reported

    There is a reported issue with @videotron internet connections that may be affecting connectivity and phone services. We will update as new becomes available to us!

  • jado06 Jad El Houssami (@jado06) reported

    @Videotron HELIX internet down, and technical support line is not connecting. I'm unable to work, can we have any updates about what is happening?

  • hutaoble HAPPY NEW YEAR !! (@hutaoble) reported

    videotron please fix your wifi problem tabarnak