Vidéotron

Vidéotron Outage Report in Iroquois, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Iroquois, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Iroquois and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Iroquois, Ontario 01/25/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Crimsonium Frank Morissette (@Crimsonium) reported

    @Videotron Still not working here on Saint-Louis

  • SBinsley Shaun Binsley (@SBinsley) reported

    @Videotron Where is the customer support? No one answering the phone, no one answering the chat... what kind of service is this? An occasional tweet about some questionable percentage is not very helpful at all.

  • lasslawqsb Laurie Anne Hickey C (@lasslawqsb) reported

    @Videotron @Videotron How do we actually reach someone to report an outage? We have no telephone access or internet for 5 days now.

  • Bselianakis Bobby Digital (@Bselianakis) reported

    @Videotron Timberlea Kirkland is still down. Is there an ETA as to when we will have internet access again?

  • oreocookie42 Liz Hale (@oreocookie42) reported

    @Videotron An outage map would be useful to know if it’s the network or just my helix terminal that’s the problem and if there’s even a technician coming to fix it (eventually). I’m in Pointe-Claire.

  • SBinsley Shaun Binsley (@SBinsley) reported

    @Toassterr @Videotron I was able to get a hold of a technical support agent fortunately. The agent was helpful. Who ever is managing this videotron's twitter is not.

  • aidenmtl AIDEN (@aidenmtl) reported

    @Videotron Why is the internet still not working in the Old Port? We weren’t effected by the ice storm, so why is it now out for 24 hours?

  • clogicca Steven (@clogicca) reported

    @Videotron wow .. judging by the comments, users have gotten dumber and nastier and even less grateful than when I was still handling tech support. I don't know how you put up with it .. if it was Me I'd just click the switch off and leave the ungrateful ******** without

  • Xaina71 Xaina (@Xaina71) reported

    @Videotron Internet went down again at 4pm, H3T 1k4 Edouard Montpetit

  • Toassterr Toaster ✨ (@Toassterr) reported

    @SBinsley @Videotron Customer services are from 9h to 18h I think