Vidéotron

Vidéotron Outage Report in Joliette, Lanaudière, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Joliette, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Joliette and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Joliette, Lanaudière, Québec 12/11/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Joliette, Québec

Latest outage, problems and issue reports in Joliette and nearby locations:

  • Joeeeeyyyyyyyy Joey (@Joeeeeyyyyyyyy) reported from Saint-Roch-de-l'Achigan, Québec

    IMAGES EXCLUSIVES : @PKP_Qc qui pète une coche encore une fois contre Bell parce que Bell est pas gentil et c’est de leur faute tout ça #PKP #Bell #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Khalid_Montreal Khalid L., PhD (@Khalid_Montreal) reported

    Still no @videotron since Wednesday Manage to talk to someone from the technical support can’t confirm when the service will be back

  • syafika302 kaillielowe (@syafika302) reported

    @freefox76 @Videotron I had same issues days back but @KatherineCoder7 helped me restored my account back and I can now login my account back as normal you can message her for help

  • JPAlphaMale JP Alpha Male (@JPAlphaMale) reported

    @Videotron Ndg in Montreal no internet but public wifi is working thanks to city park nearby!Hope it get fixed 2day! Appreciate the technicians wherever they are but am still frustrated by slow response some of my neighbours got their internet with other ISP at least 2 days

  • SBinsley Shaun Binsley (@SBinsley) reported

    @Videotron Where is the customer support? No one answering the phone, no one answering the chat... what kind of service is this? An occasional tweet about some questionable percentage is not very helpful at all.

  • emmasvarietyart EmmasVarietyArts (@emmasvarietyart) reported

    After 5 days the power is back on at home. But we dont trust HydroQuebec so we're staying at my aunt's for the time being (plus i heard that videotron may still be down despite the electricity being back. We'll have to see)

  • SBinsley Shaun Binsley (@SBinsley) reported

    @Videotron Instead of filling us in with misleading % and tweets about field workers receiving chocolate, perhaps giving more specific details about areas and issues would be better. You are very effectively convincing us all to change internet providers once this is all said and done

  • JPAlphaMale JP Alpha Male (@JPAlphaMale) reported

    @Videotron Ndg in Montreal no internet but public wifi for free in park in same neighborhood ! Hope it get fixed 2day! Appreciate the technicians wherever they are but am still frustrated by slow response some of my neighbours got their internet with other ISP at least 2 days

  • TheDizrain Dizrain (@TheDizrain) reported

    @Moepulido @Videotron H3V1C3 here, can confirm still no service :(

  • lasslawqsb Laurie Anne Hickey C (@lasslawqsb) reported

    @Videotron @Videotron How do we actually reach someone to report an outage? We have no telephone access or internet for 5 days now.

  • JPAlphaMale JP Alpha Male (@JPAlphaMale) reported

    @Videotron Ndg in Montreal no internet but wifi is same neighbourhood public park working ! Hope it get fixed 2day! Appreciate the technicians wherever they are but am still frustrated by slow response some of my neighbours got their internet with other ISP at least 2 days