Vidéotron

Vidéotron Outage Report in Joliette, Lanaudière, Québec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Joliette, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Joliette and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Joliette, Lanaudière, Québec 01/12/2026 12:20

January 12: Problems at Vidéotron

Vidéotron is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Joliette, Québec

Latest outage, problems and issue reports in Joliette and nearby locations:

  • Joeeeeyyyyyyyy Joey (@Joeeeeyyyyyyyy) reported from Saint-Roch-de-l'Achigan, Québec

    IMAGES EXCLUSIVES : @PKP_Qc qui pète une coche encore une fois contre Bell parce que Bell est pas gentil et c’est de leur faute tout ça #PKP #Bell #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Mrc010203 Marco (@Mrc010203) reported

    @StephyVicente @Videotron Down for me too, im in montreal

  • YogiBear1286 YogiBear (@YogiBear1286) reported

    @Videotron internet is down and unable to connect to either tech support or csr agent.. how am I supposed to work from Home!

  • L0uraG curi00sa (@L0uraG) reported

    @Videotron internet is down - phone lines are down in Mtl?!?! We are working and have exams!!!!

  • hutaoble HAPPY NEW YEAR !! (@hutaoble) reported

    wtf ??? did videotron crash or what ?>£#*} i was almost late to class ????

  • iamschnibs Jonathan Schneidman (@iamschnibs) reported

    @Videotron there is no service and none of your phone numbers are working.

  • AmelianeFC Amé FC (@AmelianeFC) reported

    @Videotron Internet is down, and I can’t seem to be able to call technical support either it hangs up right away. Please help.

  • djbono Lunettes Paysano (@djbono) reported

    @Videotron DNS Down ?

  • chris_maslenVFX 𝚌𝚑𝚛𝚒𝚜𝙼𝚊𝚜𝚕𝚎𝚗_𝚟𝟶𝟹𝟻.%𝟶𝟺𝚍.𝚎𝚡𝚛🥃 (@chris_maslenVFX) reported

    You @Videotron , you wanna give any info on this outage in MTL or...

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • SicilianoChrist ChristianoSiciliano (@SicilianoChrist) reported

    @Videotron internet goes down in middle of the workday and when trying to call Videotron technical support line is busy.... What kind of support is that?