Vidéotron Outage Report in Joliette, Lanaudière, Quebec

Problems in the last 24 hours in Joliette, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Joliette, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (8%)
• E-mail (4%)
• Phone (1%)

Community Discussion

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Vidéotron Issues Reports Near Joliette, Quebec

Latest outage, problems and issue reports in Joliette and nearby locations:

• 
  Joey (@Joeeeeyyyyyyyy) reported 7 minutes ago from Saint-Roch-de-l'Achigan, Quebec

  IMAGES EXCLUSIVES : @PKP_Qc qui pète une coche encore une fois contre Bell parce que Bell est pas gentil et c’est de leur faute tout ça #PKP #Bell #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sakron911 (@Sakronn911) reported 36 seconds ago

  @Videotron Yes, it's back for like 2hours then it goes back down for the rest of the day. Been 3 days and this is the 4th. No one answers by phone and when they do they tell me "my service is available" It is not...

• 
  Rick (@ric_yul) reported 37 seconds ago

  @ange0001 @Videotron I’m on Macdonald street as well and still no service even though I have been restored electricity for over 24 hours,

• 
  Shea Angus (@BigMouthShea) reported 3 minutes ago

  @KevinGlinas1 @Videotron @DanielleLocas Same issue here! Was working earlier today and has been out for around an hour or so again now..

• 
  Commissioner Miner (@fanCRTCProfling) reported 4 minutes ago

  Videotorn is giving free #CRTC mobile data *only* to users that have/buy landline service from videotron. It's very preferential, @TekSavvyBuzz. Are they doing this w/ Vmedia & Fizz as well? There are some questions here & for sure preferential treatment going on.

• 
  Pablo That Alien (@AlexisTrudeau7) reported 18 minutes ago

  @ange0001 @Videotron You won't be seeing a truck anytime soon, they're working with telecoms meaning they don't need to work on your street unless a wire is visibly broken

• 
  Hanner Jimenez (@HannerJimenez3) reported 18 minutes ago

  @Videotron I’ve never lost electricity but I’m without internet since Thursday night!!! Any updates on when would it be back? 😐😐😐

• 
  yuh (@youbeglazin) reported 19 minutes ago

  Had internet for 12 hours then it randomly cuts off at 5pm, GET Y’ALL **** TOGETHER @Videotron

• 
  Andreas Indro (@andreas_indro) reported 20 minutes ago

  @Videotron Enough is enough. I am not part of the 80%. I still don't have the service after it worked (briefly) yesterday. Trying to call customer service, the line is always busy. A Videotron customer since 2007, now have Internet, TV, mobile, I will be switching to Bell. So disappointed

• 
  Dimitrios Maragos (@Jamoos_versionX) reported 22 minutes ago

  @Videotron Two days no internet, my neighbour 6 blocks from me and has videotron with no issues, I can't understand why mine doesn't work at all. Utterly ridiculous

• 
  Alex Martins (@AlexM370) reported 28 minutes ago

  What a complete lack of respect for your customers @Videotron. No service for 3 days and impossible to reach customer support!!