Vidéotron

Vidéotron Outage Report in Kensington, Prince Edward Island

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Kensington, Prince Edward Island

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Kensington, Prince Edward Island 01/17/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • casaraku r kenedi (@casaraku) reported

    @Videotron By then the issue will be solved. Not. Just like Ukraine.

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    Your coverage map doesn't work on @firefox. Please don't let Google control the internet. @Videotron

  • PATTRIXGG PAT-TRIX (@PATTRIXGG) reported

    @Videotron I love getting 90mbps instead of 450 and being unable to reach customer service :)

  • kalpana03459096 Kalpana Patel (@kalpana03459096) reported

    @Videotron Thank you for the quick response. Looks like I have to call customer service and change my channe line up.

  • MontrealLFC 🧡💙MontréaLFC ❤️🇨🇦🇮🇱🏳️‍🌈 (@MontrealLFC) reported

    Hey @Videotron - if I ahve bonus GB data on a yearly basis, why is it not kicking in? Due to this, I am locked out from using data, and there is no customer service open at this time. Make it make sense!

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Bell lowers 911 rates by 1-cent, videotron sent a letter out to its customer that phone is going up 2$ because suppliers are economically squeezing them. #CRTC I dunno.

  • reneeyoxon René Yoxon (they/them) ♿️ (@reneeyoxon) reported

    @DallanInvictus This is what I thought! And why I'm hesitant to switch. But at least Videotron has a customer service department, whereas I can only communicate with Fizz via twitter DMs. I dunno!

  • MontrealLFC 🧡💙MontréaLFC ❤️🇨🇦🇮🇱🏳️‍🌈 (@MontrealLFC) reported

    @Videotron Phone/Chat is closed, this is the whole problem, there is no customer service at 9pm on a Sunday.....

  • vladcatrinescu Vlad Catrinescu (@vladcatrinescu) reported

    Hey @Videotron - Internet down for the past 30 minutes? Any general outage?

  • BiaMurr Bianca (@BiaMurr) reported

    @Videotron I've been on the phone with TekSavvy for 3-4 straight now. That's about 6 phone calls. It's been the same reoccurring issue. And poor TekSavvy can't do anything for me because I receive my Internet from you, @Videotron. I might have to change providers.