Vidéotron

Vidéotron Outage Report in Kingston, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Kingston, Ontario 12/03/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • dave_macattack Dave MacIntyre (@dave_macattack) reported

    @montrealmarc @Videotron Yeah and then you can’t afford to pay it and they’re like “oh well it’s not our fault I don’t have access to restart the Internet! You’re the problem here!”

  • vladcatrinescu Vlad Catrinescu (@vladcatrinescu) reported

    Hey @Videotron - Just called tech support and your employee basically said he doesnt feel like helping and was very disrespectful. What happened to your customer service?

  • BeachFoamPop Dominic / 🇨🇦 🏳️‍🌈 (@BeachFoamPop) reported

    @Videotron No problem during commercials.

  • siobudcire Eric Dubois (@siobudcire) reported

    .@Videotron internet down?sainte Dorothee?

  • dizoneric Eric Dizon (@dizoneric) reported

    @Videotron Yeah but no one is answering in both chat and call. So Im out of options here. It’s been an hour… maybe pass the info along now that you see multiple users have internet issues.

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

  • BeachFoamPop Dominic / 🇨🇦 🏳️‍🌈 (@BeachFoamPop) reported

    @Videotron Just to let you know, the problem is obvious now on Money Talk

  • yeetusmagus Anh (@yeetusmagus) reported

    @Videotron what ******** is this anti-consumer behavior? Turning off 2.4GHz broadcasting on your **** show app also turns off the 5.0GHz band. AND STOP OVERRIDING MY LOCAL CONFIGS - the only place the config actually works

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

  • dave_macattack Dave MacIntyre (@dave_macattack) reported

    @Things_I___Hate @Videotron Hot ******* garbage