Vidéotron

Vidéotron Outage Report in Kingston, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Kingston, Ontario 02/03/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Videotron @GretaLemieux9 "Developing new technologies" You get very generous R&D tax credits for that. It's not for people to fund your R&D. Poor excuse.

  • Off_ChrisTyson CHRISTOPHER Tyson (@Off_ChrisTyson) reported

    @Videotron I'm currently on hold with tech support in regards to my Galaxy 20 Ultra. I have a protective plan on it. I tried to take a picture and it was all blury. I turned the phone around and noticed the camera had a broken hole on the glass. I never dropped my phone.

  • yoitsfrostyy1 YoItsFrostyy (@yoitsfrostyy1) reported

    @A_E_P__B On an unrelated note what is videotron never heard of them

  • NOtoGMOs Protect Nature (@NOtoGMOs) reported

    Does anyone have a better option for Internet, phone, and cable TV than @Videotron or @Bell? Both exorbitant for Internet. Videotron basic TV sucks. (except for 2 or 3 channels)

  • isaiah_borges BRING RAP MONSTER BACK - STREAM MMMH (@isaiah_borges) reported

    @Off_ChrisTyson @Videotron because it is physically damaged. the videotron device protection’s only moment where you don’t pay the deductible is when your device is malfunctioning without any physical damage. all other type of claims requires a deductible

  • LeSeanMTL Coffee & Wingtips (@LeSeanMTL) reported

    @Videotron Videotron customer service fixed the problem. Thank you.

  • worldofjimjim JimJim (@worldofjimjim) reported

    Can’t get through to #Videotron, is their call centre down?

  • mon4730 Rick (@mon4730) reported

    @Videotron Not good. All lines are down. 877-512-0911 & 877-477-1752 This is poor customer service!

  • Peltoas85 ashley pelton (@Peltoas85) reported

    @Videotron 2hrs on hold, conflicting information from every person I've been passed off to, with zero resolution.. So disappointing.

  • kenproulx ken Proulx (@kenproulx) reported

    @Videotron Update: videoteon is laughing at us. Telling us that even though they lied to us, we can’t go back to our old service and have to pay more! This is fraud. Complaint will be opened with CCTS. #helix #fraud #videotron