Vidéotron Outage Report in Kingston, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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amrita bhatia
(@amritab97314715) reported
@Videotron all they want to do is transfer the call to someplace so they dont have to answer or help
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Steven
(@clogicca) reported
@Xiaomi will it work in canaduh on @Videotron network? if so, please send one to Me 🙏🤔🤠
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Jason Payette
(@JasonPayette) reported
@Videotron Is there an outage in Pointe Claire at the moment?
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soobidou
(@soobidou) reported
@Videotron would have been simpler to tell me you can't do anything through DM. I wouldn't have wasted time talking through twitter and called directly the labyrinth of customer service and repeating the context all over again
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FastPuppy
(@fastpuppy) reported
The only thing reliable about @Videotron is that you will have problems at least once a day.
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Hubert Figuière
(@hfiguiere) reported
@Videotron no need to be in private. Basically the PVR didn't recognize the show anymore as being set to record. It's either: 1. the PVR is garbage anforget what it is doing. 2. the TV guide changed and whatever identifies the show (Star Trek Picard) changed. I'd think 2.
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jean-michel
(@jeanmic52848063) reported
@Videotron and once again helix is down :) how come videotron can give a sooooo bad service. A tech is supose to come for a outside the house problem. But NO ONE wants to give me a credit even tho my service don't work.
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J
(@J88738850) reported
@Bell @Videotron Called Bell to cancel services as we switched to Videotron (same service but for less). After refusing retention offers the agent hanged up on me. Bell would offer better service if agents didn't fear losing their jobs over statistics/retention objectives. 👎👎
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Hubert Figuière
(@hfiguiere) reported
@Videotron and before you lecture me on how to use the PVR, I went and had to set "Record series" again, since next week episode wasn't set to record. It not like you have ever fixed any of the TV guide issues I have had in the past. So I keep complaining. Pay more, get less.
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Mariko Sagari
(@Mariko_Sagari) reported
@Videotron I have done a manual transaction, from the automatic technic support on the paper I received. The money was sent from my credit card, proof on my bank account. But on my Customer Center it still says I have a 230$ Balance due. Should I think it's delay and trust or call for help?