Vidéotron

Vidéotron Outage Report in Kingston, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Kingston, Ontario 02/25/2026 14:25

February 25: Problems at Vidéotron

Vidéotron is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • moviesbbq Al (@moviesbbq) reported from Ottawa, Ontario

    @Videotron when will support esims?

  • alex_goldrich alex g (@alex_goldrich) reported

    @Videotron Helix outage in Cote St Paul area. Is this happening to anyone else?

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Bell lowers 911 rates by 1-cent, videotron sent a letter out to its customer that phone is going up 2$ because suppliers are economically squeezing them. #CRTC I dunno.

  • SammyandLucky Casey & Lucky Kovacs (@SammyandLucky) reported

    @Videotron Unbelievable.again and again my invoice is wrong. Now I have to waste time by calling and arguing with customer service about the salesman who sold me the service and the fact that I was overcharged on my bill...AGAIN. 3 months straight #videotron #fedup

  • quaid_jennifer Jennifer Quaid (@quaid_jennifer) reported

    There are tons of resellers in wireline - no need to invest capital to build own network. Videotron does not need to build its own facilities. Crampton pushes further: is it not true that bundling of wireline and wireless is a key part of Rogers deal?

  • BiaMurr Bianca (@BiaMurr) reported

    @Videotron I've been on the phone with TekSavvy for 3-4 straight now. That's about 6 phone calls. It's been the same reoccurring issue. And poor TekSavvy can't do anything for me because I receive my Internet from you, @Videotron. I might have to change providers.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @FRPC_FRPC Reminds me of the wireless code (if I recall right). Was a fight about the word "customer versus consumer". Audience encompasses all for the Bell/Rogers/Telus/Videotron AdTech industry, not necessarily broadcast objectives... IMO, off the top of my head.

  • webnatu webnatu (@webnatu) reported

    Dude! Honestly videotron helix tv yesterday bugged the entire Argentina vs Croatia match. Missed the penalty kick from Messi and today they send me an email saying there’s a fees increase. Lol talk about bad timing videotron. This is one piss off latina now. #Quebec

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    Your coverage map doesn't work on @firefox. Please don't let Google control the internet. @Videotron

  • moviesbbq Al (@moviesbbq) reported from Ottawa, Ontario

    @Videotron when will you support esims?