Vidéotron

Vidéotron Outage Report in Kingston, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Kingston, Ontario 02/04/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • iSirGeorges Sir Georges (@iSirGeorges) reported

    @shanelliemarie @Videotron They probably will but customers will have to call back to ask for it. We all know they never hand out free refunds without a call first

  • MitchyD Mitch Dyer (@MitchyD) reported

    @CBergstaller @Videotron They disconnect me about once a month for no reason which is massively infuriating since I spend $100+ for their service. Getting awfully sick of this.

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • Sebastienphimtl Sebastien (@Sebastienphimtl) reported

    @ValidTrxcz does this fix anything on Videotron mobile phones?

  • fagstein Steve Faguy (@fagstein) reported

    @Flagpole_Canada Videotron’s DNS servers are all within its network.

  • ItsPaulGame Paul Games (@ItsPaulGame) reported

    @MitchSchwartzCo @Videotron it's a DNS issue, if you know how you can go on your router and change the default DNS to google's servers (8.8.8.8 and 8.8.4.4) and it will fix the issue

  • dragonchimes K.D. Martel (@dragonchimes) reported

    @MitchSchwartzCo @Videotron Mine went down 1/2 an hour ago, in the Eastern Townships. Any business using Videotron has no debit, internet service for customers. Cash only. I have cable working, no data on phone, no internet, google search and Gmail works.

  • NauMercy Nauman M (@NauMercy) reported

    People with videotron having connection issues?

  • Caedus456 Reid Thompson (@Caedus456) reported

    @Videotron DNS servers are down. For those that know how, go manually change yours to Google's. 8.8.8.8 and 8.8.4.4

  • Philliam1994 Philliam (@Philliam1994) reported

    @angelidotca Update: DNS servers are down videotron is trying to get them back up.