Vidéotron outages and service status in Kingston, Ontario

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Avanos 🇨🇦⚜️ (@Avanosss) reported 6 minutes ago

  @PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!

• 
  🧡🇨🇦Scott R🇨🇦🧡 (@ScottRoyston) reported 9 minutes ago

  @Videotron are you aware of issues with the helix TV service? Constantly freezing and losing connection. I am in the H8N area of Lasalle

• 
  James Somaeck (@somaeck) reported 11 minutes ago

  The greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9

• 
  Jeff Pappone 🇨🇦 (@jpappone) reported 13 minutes ago

  Had a @Videotron account for two weeks. It’s already a total customer service ***********. #Bravo #Fail

• 
  Levi Gratton (@LeviGratton) reported 18 minutes ago

  @Videotron any updates on the 200 person outage near jean talon and pie 1 Ix?

• 
  Jj89 (@Jj8990313510) reported 27 minutes ago

  @Videotron I am beyond frustrated. I work from home and the Internet cuts every 5-10 mins it’s been a solid 2 hours I am not able to work. It’s very infuriating when you can’t even work because the wifi keeps going down.

• 
  corteo (@CorteoNft) reported 27 minutes ago

  Hey @Videotron - we're on day three of intermittent wifi issues now. Expect today, it's impacting my work. Can we expect this to be solved? This really isn't acceptable.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 31 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  Averwing Entertainment (@AverwingTTV) reported 31 minutes ago from Mont-Royal, Quebec

  @Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

• 
  Scale (@alliareault) reported 32 minutes ago

  Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024