Vidéotron

Vidéotron Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 01/20/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • rscorchio Robert Pariseau (@rscorchio) reported

    @Videotron I've been having a little trouble with my #Internet access for three straight days. It's #Windows10, and things have worsened by the second. I can't even use my cleaner programs!

  • deena7202 Deena 😷🖖💙🇨🇦🦸‍♀️ (@deena7202) reported

    @Videotron are you having network issues today? We don't see to be getting SMS attachments? It says "network error".

  • rscorchio Robert Pariseau (@rscorchio) reported

    @Microsoft Super-duper problem going on with #Microsoft10 for 60 hours straight now. #Videotron customers in #Montreal may be particularly hard hit.

  • aidanposting ＧＲＩＮＤＣＯＲＥ ＧＵＹ (@aidanposting) reported

    @MajestycSapling Damn videotron do better

  • cooledits_com cooledits_com (@cooledits_com) reported

    @Videotron is @Videotron down again?

  • Ru55o2 Ru55o Gaming (@Ru55o2) reported

    @SwampyJoe11_SRQ @KatieJStrang NHL got it wrong in Arizona. It was a risk move and didn't pan out. You better believe the Coyotes are going to a much more guaranteed deserving city. I would say KC or Quebec City. Money is on QC city. The videotron arena is spectacular and guaranteed sellout. Poor Yotes fans :(

  • SeanLloyd93 Sean Lloyd (@SeanLloyd93) reported from Montréal, Québec

    @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

  • Fishticon2 Fishticon 🇨🇦 (@Fishticon2) reported

    Its 40 degrees out and the Videotron business line for the POS systems are down. A rampage is bound to happen.

  • rachdibartolo Rachele DiBartolo (@rachdibartolo) reported

    @Videotron what is wrong with the internet? It is so terrible lately.

  • MartinLvesque6 Martin Lévesque #FSDBetaCanada (@MartinLvesque6) reported

    @sparkyb1 @TorontoUltra @Bell Now Starlink is here and that other company changed their pricing. Bell tho, is still not on my street for internet, same with Videotron or an other ISP including DSL. For my cellphone, I have one or two bars on my on my phone with Bell which barely gives me a signal.