Vidéotron

Vidéotron Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 04/01/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • togobap togobap 🇨🇦 (@togobap) reported

    @dasme Sorry @dasme. I jumped of Rogers’ ship last December. They have changed a lot in the last 5 years for the bad. Good luck. I’m with a local provider called @Videotron great service for the price

  • BrynnSidhe Brynn (@BrynnSidhe) reported

    @cfulgham Videotron here. Went with them a few years ago. No issues and was half what I would have paid with Bell when I changed over.

  • norlack89 🦦🥀 jotería #BLM (@norlack89) reported

    In montreal, why is my internet down wifi and Ethernet??? @Videotron

  • StingingMonkey Gregory Fink (@StingingMonkey) reported

    @krisjoseph yes, that is the exact model that they use. Used to be shaw and videotron splitting the country, now it will be bell and rogers. argument they will make is no one else wants to be in the business, like they did before with cell service providers. never really changes.

  • eufloric Mx Homebody🌿 (@eufloric) reported

    @softenough call videotron? i could never

  • mtl_boredstupid verbal kint (@mtl_boredstupid) reported

    @Videotron internet issues again?

  • mtl_boredstupid verbal kint (@mtl_boredstupid) reported

    @Videotron is the internet down?

  • LumiereCentrale Duke (@LumiereCentrale) reported

    Hi #Videotron, major outage it seems?

  • mtn_carnet m@rie (@mtn_carnet) reported from Montréal, Québec

    @Videotron Service internet.

  • otowncoho Colin H (@otowncoho) reported

    @David_Moscrop If you're in the Ottawa area, you can go with Videotron (and keep your 613 number). Customer service via their chat (rather than calling), and very, very reasonable plans.