Vidéotron

Vidéotron Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 03/07/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MTLJer Jer (@MTLJer) reported

    @Ecodus11 @Videotron Still down since 8. Last night went down from 12-1. Very sick actually

  • MTLJer Jer (@MTLJer) reported

    @SoarJM @Videotron Oh youre net is down too?

  • MTLJer Jer (@MTLJer) reported

    @SoarJM @Videotron Bro mine goes down, comes up for 5 mins then back down lol

  • jamie_montreal Jamie (@jamie_montreal) reported

    @roburwin @fizz_ca Yeah. Fizz kept telling me everything is fine with the service. Then a neighbour on Videotron told me about the outage.

  • itsyaboimaxoo itsyaboimaxoo 🇺🇸🇨🇦 (@itsyaboimaxoo) reported

    @xavier_laff Coverage sucks. Lots of areas suffer from congestion. Speeds suck with some carriers. They don’t all have VoLTE, and Wi-Fi calling. Even Videotron and Freedom have that here! Also towers only have one eNb, here they usually have several.

  • Jaayy07 JaySnoLGE (@Jaayy07) reported

    @Videotron Since yesterday m, down again today

  • mtl_boredstupid verbal kint (@mtl_boredstupid) reported

    I take back most of the bad things i said about @Videotron

  • MTLJer Jer (@MTLJer) reported

    Bro videotron is trolling me rn going down AGAIN

  • Eyemooose Eye (@Eyemooose) reported

    @Videotron Please expand into Ontario, we are getting robbed by @Rogers and @Bell their service is literally any other service

  • IndianaTux Andre Courchesne (@IndianaTux) reported

    @mrmikeMTL Ditched Bell about 7 years ago to go to Teksavvy VoIP. But now everyone has a cell, my alarm is on my internet connection so I ditched the VoIP 2 years ago. I also ditched Videotron cable a few month ago for Teksavvy TV over IP service