Vidéotron

Vidéotron Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 03/25/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Golans_lol LPL 🔜🏊‍♂️ 🏠 (@Golans_lol) reported

    Videotron is the worst piss **** company on the ******* planet it's ******* disgusting kyskyskyskkyskyskyskys

  • djbarsanti Dbars (@djbarsanti) reported

    @Videotron Service is down again

  • Milnoc François Caron 🇨🇦 (💉❎5️⃣) (@Milnoc) reported

    Finally contacted Videotron. Got $5 off my monthly bill for $40 per month plus tax, and an extra 4 GB a month for a total of 10 GB per month with a 10 GB yearly overflow block. If I have to cancel a service to make ends meet, I can cancel TekSavvy and tether off of Videotron.

  • dmcox_ danielle murrell cox (@dmcox_) reported

    Videotron internet is down 🫠

  • tinpanalleypics Phil Vasquez (@tinpanalleypics) reported

    @Videotron is your online chat just no longer active? Never available.

  • KarlMagnonMan Solid Shatner (@KarlMagnonMan) reported

    @cbcmarketplace @CBC @cbcgem I’ll also add the hat the Rogers merger with Shaw needs to be stopped. It’s great Shaw is going to sell its phone service to Videotron in QB as part of the “conditions” for Quebec and ONLY Quebec. It should not be allowed.

  • InsaneLawsane Marc Lawsane (@InsaneLawsane) reported

    @Videotron so what's the problem now?

  • middle_kid Anthony (@middle_kid) reported

    @Videotron hi. Is there an outage? Internet suddenly stopped working. Helix has a blinking yellow light.

  • Morphy1856 S Vaillancourt (@Morphy1856) reported

    @Videotron The weather? In Westmount all câble are underground and we still have problems

  • MattOnDemand Matt Fraser (@MattOnDemand) reported

    Oh @FreedomMobile you need to finally break down the wall and let us use our phones everywhere in Canada. @Videotron only operates in Quebec; yet they have national data built into their plans. And I don’t mean the tiny buckets of 500mb you give us…. Sigh.