Vidéotron

Vidéotron Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 05/11/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Vidéotron outage reports came from the following cities: Waterloo.

Loading map, please wait...
City Problem Type Report Time
CanadaWaterloo Wi-fi
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaWaterloo Internet
CanadaCambridge Internet

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • chuckfromcanada Chuck (@chuckfromcanada) reported

    @Videotron tells me internet is down because the power center doesn't have power in my area , no time frame given. Craptastic service no redundancy.

  • LeSeanMTL Coffee & Wingtips (@LeSeanMTL) reported

    @virginmedia Just transferred my mobile from Videotron to Virgin and no service! I never had outages with @Videotron and before I even was hooked up with Virgin, no service. Is it normal for Virgin to have constant outages? This is Canada and we expect major snow storms….

  • afriquequeeen Diarriatou 💞 (@afriquequeeen) reported

    @Videotron Still not working

  • VOID65300665 VOID (@VOID65300665) reported

    @Videotron . Internet is gone once again. Hope to get money refunded with all those issue.

  • Seagull_Prime Eric Bruneault (@Seagull_Prime) reported

    Hey @Videotron did you try turning on and off your services just to see if it working #videotronIT #support

  • whitedads whitedads (@whitedads) reported

    Why are you down @Videotron? There is no power outage in my area.

  • ForbiddenDusk ✨ Marie; 🌱 #BLOCKB 🐝🐝🐝 (@ForbiddenDusk) reported

    @succulentfries i would cry if Montréal. but they would never :'( bell center has a ****** sound and the rest of eues arent big enough. maybe videotron Centre in Québec ? but once again they woyld never come here

  • TaufikShom Name (@TaufikShom) reported

    @juycer @Videotron Last Saturday, I switched from Fizz 120mb/s to Videotron 400mb/s. With Fizz I received constant 125-130mb/s, never went below 120mb. Videotron speed is jumping between 50-300mb/s. Out of 30+ speed tests, I got 400mb/s only twice, and in evening night speed is between 50-60mb/s.

  • NotPrinceF Prince (@NotPrinceF) reported

    @Videotron It’s still not working

  • Thabithaelymos1 Thabithaelymos (@Thabithaelymos1) reported

    @Videotron @VOID65300665 My internet is not working either why I’m in Laval