Vidéotron Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (10%)

3. 

   TV (8%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• em (@cbcradio2) reported a minute ago

  texted my mom to ask if videotron's down province-wide and she said **** you PKP

• MoraJaybird (@MoraJaybird) reported 2 minutes ago

  @MitchyD @Videotron We keep losing internet service really late at night, around 2AM or so. It's happens about 2-3 times per week (for the past 6ish months) and it suuucks.

• Lefty 🤠 (@leftysancho) reported 4 minutes ago

  @matheosxander @Videotron ironically, *** On Guys was the title of the video I was watching before the network went down

• Brandon "LinuxLiaison" Nolet (@LinuxLiaison) reported 4 minutes ago

  BIG ******* SURPRISE: When you pay your workers a decent salary, then you're gonna get some ******* decent performance from them. @Videotron change your hiring practices and stop sticking any joe schmoe who can open the Start menu in a booth at your tech support center.

• maria (@maria32923572) reported 5 minutes ago

  @Videotron great job videotron you dont only have crap internet but there’s not much more to say about your customer service! Not 1 # working !! Let’s see what you will do regarding our invoices!!

• M. Bundy 🦑🐬 (@MitchellBundy) reported 6 minutes ago

  Apparently Videotron's Helix service is locked to their DNS servers and users can't change them. Can anyone confirm? That's pretty bad.

• Danny A. Ignacio (@Dan_ign) reported 7 minutes ago

  @Videotron "Technical problems" are we talking about internet? Cellphone? Cable?

• Mr Frostback (@singram) reported 7 minutes ago

  @fagstein @Videotron Grrr can't change my DNS by logging onto my router? Wtf?

• jean paul Fiorini (@Tipuch92) reported 9 minutes ago

  @Videotron What is your ETA? I use internet to work, all of your support services are offline, phone numbers are not working and the live chat is disabled.

• Sam (@SamNoailles) reported 9 minutes ago

  @_dootdoot That boy be like: the problem with videotron!! ✨ (a thread)