Vidéotron

Vidéotron Outage Report in Knowlton, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Knowlton, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Knowlton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Knowlton, Montérégie, Québec 12/25/2025 13:40

December 25: Problems at Vidéotron

Vidéotron is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SBHSNGL NavG (@SBHSNGL) reported

    @Videotron Would like to know who are 60% who got the internet. Just spoke to technical support and they said all areas are showing red. Stop the misinformation and tell people you can’t get it fixed

  • Vittoriog82 Vittorio Giordano (@Vittoriog82) reported

    @Videotron Day 4 without tv and internet. Never lost power. This is unacceptable! Next Tuesday I am switching to @Bell

  • MelanieGali Melanie & Co. (@MelanieGali) reported

    @Videotron Pierrefonds here, electricity back since more than 24hrs, but not connection to Internet since Wednesday afternoon. I don’t believe 60% of custumer who had it down regained it.

  • freefox76 Al (@freefox76) reported

    @Videotron 3 days without internet for virtually every Videotron customer, with only lies said to placate us is unacceptable. Get your **** together. Oh, and provide an honest update.

  • FrankPatulli FraFra (@FrankPatulli) reported

    @Videotron I understand your present goal is to resolve the issues asap. Unhappy customers create unpleasant customer service work. With that said, it shows you have an inferior structure compared to Bell and furthermore, unprepared to handle such an outage in a timely manner.

  • PeruFlashback Mario Romero (@PeruFlashback) reported

    @StuntmanStutzle @Videotron I called them and they told me that we can apply for a credit only if the service has been down for more than 48 hours. And the credit is not automatic, you have to call and ask for it. Incredible.

  • NolanPDX Nolan Rogerson (@NolanPDX) reported

    @Videotron Still down H1Y 1N4

  • sashalaGarde Sasha Lagarde (@sashalaGarde) reported

    Still no internet on the last Saturday of the regular season... cmon @Videotron . Help a brotha out!

  • carmax74905256 carmax (@carmax74905256) reported

    @Videotron After 34 years with Videotron, I am now looking to go back to Bell. I have been without service since Wednesday, & my power was restored. Can get no answers. Wait times on support are ridiculous. I get it, massive storm, but still. I called Rogers last night, connected in 1 min.

  • TVeggos Thanassis Veggos (@TVeggos) reported

    @Videotron Same business practices líke Hydro Incompetence. Why the heck I moved from Bell I don't know😞. I have VOIP with Primus so now I don't even have 911 service nevermind Internet.