Vidéotron

Vidéotron Outage Report in Knowlton, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Knowlton, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Knowlton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Knowlton, Montérégie, Québec 12/12/2025 21:20

December 12: Problems at Vidéotron

Vidéotron is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • trap514mtl ✰🅣🅡🅐🅟✰ (@trap514mtl) reported

    @KunjTV @METZY_B @Videotron Actually BELL MTS my bad... Which MTS operates under the bell umbrella but it's their territory if that makes sense

  • mtl_boredstupid verbal kint (@mtl_boredstupid) reported

    I take back most of the bad things i said about @Videotron

  • AKOvO47 Alex Karabatsos (@AKOvO47) reported

    @piantagrano @michelsakr @Videotron We called them this morning and oddly enough, it “fixed” itself right after we got off the phone with them after they said they were going to send a tech. We called them back to cancel the tech so we don’t get charged for him.

  • mtl_boredstupid verbal kint (@mtl_boredstupid) reported

    @Videotron is there an outage?

  • Off_ChrisTyson CHRISTOPHER Tyson (@Off_ChrisTyson) reported

    @Videotron !!! How can you possibly sell a @SamsungCanada #GalaxyS21Ultra without a phone charger. No accessories. Just a cable to change from one phone to another. If you never owned one. How do you do that without a phone charge and don't include one or sell it stores?

  • Meghann_88 Meghann C (@Meghann_88) reported

    @Videotron I’ve reset my terminal and I can still only see one tv’s pvred shows when I should be seeing two. Please let me know how to fix this problem. Thank you

  • _nkyt_ Ankit something (@_nkyt_) reported

    @Videotron **** videotron, policies are disclosed about helix while canceling the service not while starting the service, worst ever

  • AKOvO47 Alex Karabatsos (@AKOvO47) reported

    @piantagrano @fmesny @Videotron Nothing on my end. Still down.

  • DrDevil87 DrDevil87 (@DrDevil87) reported

    @Silversnack @MarcPDumont @Videotron Same. My damn app on my phone / computer is ahead of the feed on my tv. Ridiculous.

  • Deadchamber19 Deadchamber (@Deadchamber19) reported

    @Videotron I've had high Ping/Latency Playing Online Games Yesturday & Today In Chateauguay, just Outside Montreal. Modem/Router restarts don't help. Is this due to the outage that's being reported in montreal?