Vidéotron

Vidéotron Outage Report in Knowlton, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Knowlton, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Knowlton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Knowlton, Montérégie, Québec 02/19/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Videotron Videotron (@Videotron) reported

    @Newlevantine Hi Dev! Right under where you enter the password there is a "Forgot Password?" link to have a new one sent to you by email. One of our technical support agents by phone can reset it for you directly, you can reach them at 1-877-380-2611 or at 611 from any Videotron number -sms

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    The chat feature on your website doesn't work as I'm blocking analytics/ads/tracking. Why? @Videotron

  • StreetDreamsOtt SUDEVI (@StreetDreamsOtt) reported

    @midquery @Videotron Thanks for the info. I thought my wifi modem was broken

  • eduardorevuelta Eduardo Revuelta (@eduardorevuelta) reported

    @Videotron Why bother? nothing you can do can change your pathetic 1980 infrastructure.... Sad to see now a first world country can have such a bad service after all...

  • Sansouna63 sonia (@Sansouna63) reported

    @Videotron my husband has been waiting on live chat for 1.5 hours for someone to help troubleshoot as to why our Wifi isn’t working. Is there an issue with live chat?????

  • seventrynews Yanche (@seventrynews) reported

    @FredoLaMarmotte @Videotron I've the same issue, minus the Helix.

  • FredoLaMarmotte Marasenna Couture (@FredoLaMarmotte) reported

    @Videotron internet isn't working properly even after I restarted the Helix Gateway. The internet is unstable with Wifi and the cable internet is simply not connecting.

  • GujuGaming Shivam Gandhi (@GujuGaming) reported

    @Videotron My service is down for Internet. What’s going on?

  • sheilur sheilur 🍓🐢 (@sheilur) reported

    @Videotron why is my internet connection not working???

  • KeldonB Keldon Bester (@KeldonB) reported

    Should not be lost on Canadians that Rogers-Shaw-Videotron is a case of sons buying out sons with the help of other sons.