Vidéotron Outage Report in Knowlton, Montérégie, Quebec

Problems in the last 24 hours in Knowlton, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Knowlton, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Montrealer80 (@OmarAbalkhail) reported 6 minutes ago

  @andreas_indro @Videotron It’s the outage affecting our services . When gateway goes orange/amber . It means no connection coming from Vidéotron and it’s nothing to do with your gateway !

• 
  Curvyabbiie (@Curvyabbiii1) reported 10 minutes ago

  @Videotron My service is not back… its been 24 hrs …. Is there a way to know when we Will get back ouf internet ?

• 
  Dave (@parkerbaby2000) reported 12 minutes ago

  @Videotron Videotron should have back up systems in place in the event of any kind of extreme weather, NOT ACCEPTABLE SERVICE at all! We need better than this! and credits to ALL of videotrons clients!

• 
  Jessica Faye (@gorjess_heart) reported 12 minutes ago

  @Videotron can u maybe try to be part of the solution instead of the problem? Like cmon. I’ve seen a million bell trucks out. Vidéotron sits on their *** waiting for the Easter bunny to help them. Absolutely useless.

• 
  carmax (@carmax74905256) reported 12 minutes ago

  @Videotron After 34 years with Videotron, I am now looking to go back to Bell. I have been without service since Wednesday, & my power was restored. Can get no answers. Wait times on support are ridiculous. I get it, massive storm, but still. I called Rogers last night, connected in 1 min.

• 
  Al (@freefox76) reported 12 minutes ago

  @Videotron 3 days without internet for virtually every Videotron customer, with only lies said to placate us is unacceptable. Get your **** together. Oh, and provide an honest update.

• 
  IVAN? (29-32-13) 🐝🇨🇦🇨🇱 (@Manic_Madman) reported 14 minutes ago

  Hey @Videotron I've been on the line with you guys for about 25 minutes and none of y'all are answering. I've got some connectivity issues going on right now. What gives?

• 
  THESPORTSGUY (@IMFROMCANADAEH) reported 15 minutes ago

  @Videotron A customer for very, very long time. I left @Bell a long time ago after poor customer service. I can’t believe I am looking into pricing on their site tonight. Guess Fibe is the way to go.

• 
  gad (@attiaskj) reported 17 minutes ago

  @Videotron Soooo your tech support says 2 hours max till service restoration. 3 hours later and 30 mins on hold no internet and no one to talk to. Guess it's time for @Bell since you guys have failed to meet the terms of your own contract I will be canceling with 0 cancelation fees

• 
  simon (@catred2017) reported 17 minutes ago

  @Videotron My internet has been outage for more than 24hrs, plz help to fix that!!! H4R….