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Vidéotron

Vidéotron Outage Report in Labelle, Laurentides, Quebec

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Labelle, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Labelle, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • eduardorevuelta
    Eduardo Revuelta (@eduardorevuelta) reported

    @Videotron I can't wait until I move and then finally I can get rid of this **** thing you call internet... 12 years ago, back in Brasil (a third world country) I had a better internet than this. I thought moving to Canada I would have the best internet ever.. WRONG...

  • eliasmakos
    Elias Makos (@eliasmakos) reported

    If you were about to launch Canada’s fourth national wireless carrier, owning a CFL team isn’t the worst idea. I bet you there won’t be a TV camera angle at Molson Stadium where you won’t see a Videotron or Fizz ad in the background. And on Bell’s TSN & RDS to boot. #Alouettes

  • eduardorevuelta
    Eduardo Revuelta (@eduardorevuelta) reported

    @Videotron Why bother? nothing you can do can change your pathetic 1980 infrastructure.... Sad to see now a first world country can have such a bad service after all...

  • StreetDreamsOtt
    SUDEVI (@StreetDreamsOtt) reported

    @Videotron Is the internet down in Gatineau? My Helix Fi 2 gateway has a white light but I can't see my own wifi network? It just disappeared Using my phone data to check the status/setting on my Helix Fi 2. The Helix Fi app say it online Still cant see my own wifi network?

  • StreetDreamsOtt
    SUDEVI (@StreetDreamsOtt) reported

    @midquery @Videotron Thanks for the info. I thought my wifi modem was broken

  • goldenguy1972
    Darrin Granter (@goldenguy1972) reported

    @lplafrance @shakenbridge Agreed 100%. You hold the sign up during the entrance, and after the match. The worst is when you can tell they are watching the videotron to see when to hold up their sign to make sure they're on camera(ie. on TV).

  • Sansouna63
    sonia (@Sansouna63) reported

    @Videotron my husband has been waiting on live chat for 1.5 hours for someone to help troubleshoot as to why our Wifi isn’t working. Is there an issue with live chat?????

  • chouette007
    La Justicière (@chouette007) reported

    @konradyakabuski @FP_Champagne @globeandmail The BIG problem is Me Hickey.He is under police investigation and he is the subject of a complaint to the Bar. A Small Claims complaint turned into extortion #Videotron #PKP

  • seventrynews
    Yanche (@seventrynews) reported

    @FredoLaMarmotte @Videotron I've the same issue, minus the Helix.

  • Vortalon
    Vortalon (@Vortalon) reported

    Hey @Videotron there is no internet service in St. Dorothée this morning. #internet #wifi #videotron