Vidéotron

Vidéotron Outage Report in Labelle, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Labelle, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Labelle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Labelle, Laurentides, Québec 11/07/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (6%)

    TV (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jackphorton Jack Horton (@jackphorton) reported

    @Videotron been on hold a while. are you having a general outage? no internet (again) :(

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @peternowak I wonder if Shaw & Rogers will pull their fastest tiers? Pretty sure they will like Videotron did, then claim it's uneconomical so they don't have to provide service like Bell/Telus due to fibre. But, that's also another file in front of the CRTC.

  • sadlilstoner Thesadlittlestoner (@sadlilstoner) reported

    @Videotron are you guys seriously down again getting as bad as bell

  • BeetleCheetle Cheetle Beetle (@BeetleCheetle) reported

    @Videotron Third day this week of internet issues. #Montreal #WestIsland

  • richmondmalcolm Malcolm L. Richmond (@richmondmalcolm) reported

    I don't suppose Videotron will issue us a credit due to their midday service outage last Friday?

  • ysatiss8 Ysatis (@ysatiss8) reported

    @Videotron worst ******* customer service

  • _aamhm A A M (@_aamhm) reported

    @Videotron worst experience ever! 16 years customer, confirmed 2 weeks in advance moving dates and yet they will not show up on agreed on date! Switching to @Bell soon!

  • lwilliams_aero Lisa Williams (@lwilliams_aero) reported

    @Videotron Yooooo guys I need some help here. My account shows a credit of $465 after I accidentally overpaid you in August, and still kept paying monthly anyway. Agent says he sees $75 credit only. My customer centre says $465. Seriously all I want is Helix and ya'll givin me HEADACHES.

  • adam_allouba Adam (@adam_allouba) reported

    @Videotron @jackphorton I am having the same problem, via Ebox.

  • educ307dale Dale Smith (@educ307dale) reported

    @KnaapenMonica I'm in marketing so I think I have an increased awareness for advertising around me. Last week I switched from Videotron to Fido and the only ads I see on my Tik Tok feed are for Fido. It's strange, mostly because I'm already their customer so they don't need to advertise to me.