Vidéotron

Vidéotron Outage Report in Lantier, Laurentides, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Lantier, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lantier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Lantier, Laurentides, Québec 02/22/2026 13:55

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Peltoas85 ashley pelton (@Peltoas85) reported

    @Videotron 2hrs on hold, conflicting information from every person I've been passed off to, with zero resolution.. So disappointing.

  • kenproulx ken Proulx (@kenproulx) reported

    @Videotron My wife just spent an hour on the phone with CS, apparently loyalty service calling us tomorrow. I appreciate the follow up, but I feel bad for others who may have been fraudulently convinced by a sales rep like we were.

  • mon4730 Rick (@mon4730) reported

    @Videotron @worldofjimjim I confirm. Lines are not working.

  • ThebeastShooky Shooky (@ThebeastShooky) reported

    @ThebeastShooky i also remember from 3 years ago an employe from videotron leterally ask me why i wasnt able to pay saying. " why you always call to make payment agreement, you dont work ? How can you pay then. This is inaceptable and i shouldnt never get back at videotron.

  • DroidLiberator 😡 Angry 🇸🇾 Arab 🇵🇸 Commie ☭ (@DroidLiberator) reported

    @seananthonylevy @TekSavvyBuzz That's not true at all. Bell and Videotron are literally the only providers with their own networks in quebec. Once their network is installed, it's a waste to double up and build a third network, and also not profitable as a smaller ISP does not have the budget for that.

  • B___no Bruno Lévesque (@B___no) reported

    The @Videotron online chat wait time is just as bad as the telephone one... 30 minutes and counting. Unbelievable that I can’t make changes on my own and have to live with this company’s lack of investment in its infrastructure. #trashservice #trashwebsite

  • prvncher Eric prvncher (@prvncher) reported

    @Videotron I’ve had no internet for the last hour in verdun with Helix. Customer service is closed - any word on when it’ll come back online?

  • DaveTheNaturist Naturist David (@DaveTheNaturist) reported

    @virginmedia We simply wanted to cancel 1 TiVo box but saving was only £4 per month! So we decided to cancel everything except BB but we would still be paying MORE than new customers despite being with Virgin since day1; Videotron > NTL > Virgin; 30 years loyalty not rewarded.

  • LucDupont Luc Dupont (@LucDupont) reported

    @Tajinder2000 @RogersHelps Same problem with @Videotron 😡

  • DoriandMena Dori & Mena (@DoriandMena) reported

    @Videotron hello, is the internet down in ville Marie?