Vidéotron

Vidéotron Outage Report in Lantier, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Lantier, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lantier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Lantier, Laurentides, Québec 12/14/2025 22:35

December 14: Problems at Vidéotron

Vidéotron is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Corinne_Mtl Corinne (@Corinne_Mtl) reported

    @Videotron Trying to pay a bill of 0.04$ for a business Acct. A 4 cent bill. Tried to pay by phone & your system doesn’t accept the business Acct # Tried to pay @ the bank which wouldn’t work either. Have to spend $1.20 on a stamp to send a cheque for 4 cents? Help!!

  • singram Mr Frostback (@singram) reported

    @jacktodd46 My biggest issue as a Videotron customer is lack of access to channel websites and apps : CTV and so on. But it's been less of an issue now that I'm working from home.

  • craigzour Craigzour (@craigzour) reported

    @Delita_Hyral @Videotron Was able to talk to the customer service using live chat and apparently a technical team is already working on it. Internet should be fixed around 2 am.

  • mtl2021 tony (@mtl2021) reported

    @Bell what a JOKE called the support and got transferred 8 times!!! At the end someone will call you back. Serious the prices of services keeps on going up for BS crap!!! #tva #videotron

  • heliodanielb Helio Borges (@heliodanielb) reported

    @Videotron @LumiereCentrale Internet outage in Longueuil. J4K1A3 since 2 hours ago

  • diego_henao Diego Henao (@diego_henao) reported

    @fizz_ca @Videotron hi, there is a home internet outage in the building where I’m living since 1 hour ago. Postal code is J4K 1A3. Can you please check it out A.S.A.P?

  • heliodanielb Helio Borges (@heliodanielb) reported

    @Videotron @diego_henao I’m experiencing the same problem in the same postal code

  • EffieZavradinos EZ74🇨🇦🇬🇷 (@EffieZavradinos) reported

    @emcangel815 @Videotron It is down again, I work from home, and now I'm force to work at the office. Thanks a lot @Videotron.

  • EffieZavradinos EZ74🇨🇦🇬🇷 (@EffieZavradinos) reported

    @passionthy @Rami64N @Videotron We got it back this morning, but went down again just before my shift started. And I from home, and shift ends at midnight, and they are asking to go work at the office.

  • diego_henao Diego Henao (@diego_henao) reported

    @heliodanielb @Videotron I’m wondering if they will discount the outage hours in the next bill 🧐