Vidéotron

Vidéotron Outage Report in Lefebvre, Centre-du-Québec, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Lefebvre, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lefebvre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Lefebvre, Centre-du-Québec, Québec 12/05/2025 06:25

December 05: Problems at Vidéotron

Vidéotron is having issues since 04:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • cuto8 Curtis (@cuto8) reported

    @DrSamTheDentist @reideltj @Videotron But the issue is publicly known to have happened before the storm though! Ya sidebar, I'm pretty amazed for such a carrier, it still hasn't implemented support for eSIM yet!

  • marcy2point0 Marcy D (@marcy2point0) reported

    Hey @Videotron you planning to get the TV service running anytime soon? Otherwise I ain’t paying for it this month. Get your act together please and thanks.

  • awayfortheday d (@awayfortheday) reported

    @Videotron Hi, I contacted customer support about not having phone reception three days ago and still have not received a response.

  • PFchatigny PF Chatigny (@PFchatigny) reported

    @Videotron 24hours no service. Cmon guys.

  • awakecoding Marc-André Moreau (@awakecoding) reported

    @raffaeler The OnePlus series is great, but I would unfortunately have to buy it separately at full price instead of getting one of the phones available with the subsidized contracts with my local service provider (Videotron). I'm looking at the Samsung S22 Ultra or the Pixel 6/7 Pro now

  • Meltdow09155158 mitzi (@Meltdow09155158) reported

    @Videotron J0x2g0 still down? Any update or expected service?

  • devilrose21 Nancy Vaudry (@devilrose21) reported

    @Videotron an update on outage would be nice. I understand storm caused problems but your customers deserve a better answer than just wait.

  • j_gp93 Jessy Gervais-Plante (@j_gp93) reported

    @devilrose21 @Videotron They don't give a damn... 32 hours and counting without services... I need my internet for work... This is unacceptable.

  • StephyVicente Stephanie Vicente (@StephyVicente) reported

    @Videotron when will service be restored in my area? J9A

  • robmacf Rob Macfarlane (@robmacf) reported

    @Videotron Power is restored, but no cable Internet at postal code J9B. Any idea when service will be restored? TIA.