Vidéotron Outage Report in Lefebvre, Centre-du-Québec, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Lefebvre, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lefebvre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 20: Problems at Vidéotron

Vidéotron is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (9%)

3. 

   TV (7%)

4. 

   Total Blackout (7%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Bobby (@BForozandeh) reported 4 minutes ago

  @R_Brookz @Videotron It's still down, I can't work, such a disappointment in service 😔

• Mehrad Tajkarimi (@mehrad_t) reported 5 minutes ago

  @Videotron so technical support can't remove devices neither. Who's the genius that suggested this downgrade to your network to wait for the device to be disconnected before allowing it to be forgotten?

• Lorne Switzer (@lnsmontreal) reported 8 minutes ago

  @Videotron down since yesterday

• Marvin Taylor-Ebanks (@tuste69) reported 11 minutes ago

  @Videotron aware you guys are working hard to resolve current outage issue but an update would be appreciated. Called this morning to have the CS rep say he had no idea and last update posted was 9pm yesterday evening.

• YOW Progressive (@ProgressiveYow) reported 16 minutes ago

  @Videotron @tuste69 Outage in Ottawa is on day 4. They’ll get to it, but have low expectations. CS said it may take a month based on previous experience. I had to get a Bell plan today to get me thigh 😡. I’ll be sending Videotron the bull for credit as at day 3 they’re in breach of contract.

• Dr. Sam (@DrSamTheDentist) reported 22 minutes ago

  @Videotron tower that serves my house has been down for days! WiFi is a good backup, but no handoff. Amazingly works 1km from my house, but not in most of Ottawa South. Patchy network at best right now.

• JR (@latanante26) reported 24 minutes ago

  @segacs @Videotron Not yet for me, but it’s been slow as hell for the past 5 minutes

• segacs (@segacs) reported 24 minutes ago

  Anyone else's @videotron just crash? Phone, cable, internet all just went down here. Middle of the workday, not ideal.

• Heather Jardine (@HeatherJardine) reported 24 minutes ago

  @robertneville77 @Bell_Support @Bell Not Mtl WI... Do we dare go back to Videotron... Had way less issues with them before the new dangled Fibe crap.

• Jesse Whyte (@Jessewhyte) reported 24 minutes ago

  @Videotron Helix has been down since yesterday afternoon. Why no social updates to keep us posted? That way we don’t have to call in and waste everyone’s times asking how much longer