Vidéotron Outage Report in Lefebvre, Centre-du-Québec, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Lefebvre, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lefebvre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (71%)

2. 

   Wi-fi (11%)

3. 

   TV (8%)

4. 

   Total Blackout (6%)

5. 

   E-mail (3%)

6. 

   Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• TG (@SBHSNGL) reported 56 seconds ago

  @Videotron @djScrewhead We want CEO to resign and never be hired again by anither company

• Dante's Inferno (@DanteInfn) reported a minute ago

  @Videotron So it went from our teams are on the ground working day and night to passing the buck onto Hydro which is at 95% at the moment. Is the management so obtuse? I've never seen a company in this day and age so unaccountable and with a serious lack of transparency. You're a disgrace!

• JCD35 (@jamesschriss) reported a minute ago

  @Videotron Where is the outage map? We’ve been down since Wednesday.

• Cheurfi Selma (@SelmaCheurfi) reported 2 minutes ago

  @Videotron 90%! You have to admire the audacity! Time to switch to another provider! (H4L internet has been down since Wednesday even though electricity was back on Thursday!) spare me the gymnastics! You are not even close to 50%

• Sparklepuss (@Sparklepuss1) reported 3 minutes ago

  @DerekJKilian @Videotron Exactly. How is it me (a customer) has to tell other customers how to get access to a service we are all paying for? 🤔 Why is this not part of their basic messaging?

• kys (@charbel18285494) reported 3 minutes ago

  @Videotron Why did I switch to Vidéotron😭 the connection is already bad and now the service doesn’t work. Every other service works but Vidéotron doesn’t work as usual

• TG (@SBHSNGL) reported 4 minutes ago

  @Videotron Just wondering when you will be posting more useless information . What a horrible company and uselsss customer service .

• Sparklepuss (@Sparklepuss1) reported 5 minutes ago

  @Videotron You all really failed at being on top of your game. This is basic 101 customer service. Your 90% restored service is garbage if you don’t tell your customers how to then get their access back. Franchement, vous faites dure. Un gros zéro pour votre service à la clientèle.

• spring szalai (@slys28) reported 5 minutes ago

  @Videotron hydro just cut our internet line help!!!

• Ricardo Alonso (@richblackhat) reported 7 minutes ago

  @Videotron #montreal #blackout My wifi is down! and i spent all my data during the 4 day blackout, now i have power but not wifi and i dont have a lot of data to deal with your chatbots ! h3n 2n2 my ref code PHUPR please do something! @fizz_ca #Fizz @Videotron