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Vidéotron

Vidéotron Outage Report in London, Ontario

Why is my Vidéotron service not working?

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If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Kupergon
    Kuperberg Henry (@Kupergon) reported

    @Videotron #videotronsupport #videotron No service since last Wednesday at 18h28 in CDN-NDG. Why is Videotron affected for so long while other ISP’s are not?

  • TVeggos
    Thanassis Veggos (@TVeggos) reported

    @Videotron Same business practices líke Hydro Incompetence. Why the heck I moved from Bell I don't know😞. I have VOIP with Primus so now I don't even have 911 service nevermind Internet.

  • ZipCableTray
    Zip Cable Tray Systems Inc. (@ZipCableTray) reported

    @Videotron Our companies (Zip Cable Tray Systems) service address is 573 Avenue Delmar, Pointe-Claire, H9R 4A9. We have had no Internet since Thursday. When will it be restored please, because we have no phones as well (VOIP)?

  • purrrcell
    👽Alex (NOT ALICE)👽 (@purrrcell) reported

    @Videotron j8p still down...

  • Seb0821
    RemPitlick#1fan🇺🇦 (@Seb0821) reported

    @Videotron Where is our internet. Better give CREDIT. Its not 1 day outage. Its been 3 days now. What the hell are you doing. No accountability, no news, no updates…

  • coachellap
    Ella Peplowski (@coachellap) reported

    @Videotron Our videotron wire snapped. Will Videotron find us or do we have to find videotron? Customer Service us not responding. Please advise

  • OmarAbalkhail
    Montrealer80 (@OmarAbalkhail) reported

    @HadiElBach58110 @Videotron Wow that’s crazy !!! They should give u the whole month free for such bad service

  • NolanPDX
    Nolan Rogerson (@NolanPDX) reported

    @Videotron Still down H1Y 1N4

  • BanksyCentral
    Loki (@BanksyCentral) reported

    @andreas_indro @tjroyce4 @Videotron Same here, wifi was working when power came back yesterday night, but it's not working today morning.

  • debbieabo
    Deb White (@debbieabo) reported

    @Videotron @fizz_ca an update on your progress on what’s happening with your internet service would be nice. You are leaving your customers frusteated