Vidéotron

Vidéotron Outage Report in London, Ontario

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in London, Ontario 01/02/2026 00:25

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • CourageDR TuSpock Shakur (@CourageDR) reported

    @Videotron First Betty White and now my Helix Videotron signal went down. Your move 2021….your move

  • EmmaYox Emmanuel Landry (@EmmaYox) reported

    @Videotron **** you pelado

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @MyriamObin @Videotron For me it says try again, useless piece of ****

  • Torkizoid A concerned human (@Torkizoid) reported

    @Videotron Nothing f’in works… and your technical support number does not work as well ….

  • unicorna_shawn Unicorn Shawn (same Horn, different year) 🦄🌈💅🏼 (@unicorna_shawn) reported

    @NorthenResister Videotron sucks rocks. The alert came after 6pm

  • SheilaB06891416 SheilaBarry (@SheilaB06891416) reported

    @Videotron what is happening? No Helix service tonight !!!

  • Deanna30020501 Deanna (@Deanna30020501) reported

    @Videotron Tried and still not working

  • MikeT1991 Michael Turcotte (@MikeT1991) reported

    @Videotron NOT WORKING!!!!!!!!!!!! FIX ASAP OR START LOSING CUSTOMERS DAY 1 2022

  • RabyRejean rejean raby (@RabyRejean) reported

    @Videotron What a nightmare! I would appreciate some regular updates from Videotron Technical Service. For the other users, you can watch the programs if you have recorded it. Only thing that I could find as a workaround.

  • nhabib505 Nabil (@nhabib505) reported

    @Videotron Doesn't work... Maybe kicking the box like old time.... Common... Some clarity is needed here🤔🤔🤔