Vidéotron Outage Report in London, Ontario

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  I used to have cancer... (@SexyCancerBeast) reported 2 minutes ago

  @Videotron Well before I loved the process it was so easy and I could see from the map enough detail to tell whether I need to even call if the issue is being worked on. When I googled Videotron outages that's the website that came up. I'm going to have to start using a better search provd

• 
  Hugo Sham (@HugoSham) reported 2 minutes ago

  Here’s starter list of companies that have behaved selfishly & greedily during pandemic; that have completely ignored welfare of clients & acted slow to meet needs of struggling people during desperate times. These 3 in my opinion have been terrible: @Videotron @AirCanada @RBC

• 
  Commissioner Miner (@fanCRTCProfling) reported 3 minutes ago

  @Videotron @GretaLemieux9 "Developing new technologies" You get very generous R&D tax credits for that. It's not for people to fund your R&D. Poor excuse.

• 
  ÆCH (@infamousadam13) reported 8 minutes ago

  @Videotron so I get my old plan back but if I want a new phone I have to lose my plan completely, what a load of garbage. Tell me why should I stay when Bell and Telus are being more competitive for my business and you lot don't care.

• 
  Chris P Bacon (@pozpiggy86) reported 8 minutes ago

  @fanCRTCProfling So... Since most people are unemployed, rather than working from home, the poor and underprivileged people who are in an unfortunate circumstance must subsidize the people who are working from home... No... Sounds to me like @Videotron mismanaged their network!

• 
  Jaspal Thind (@JSTQC) reported 10 minutes ago

  @videotron can you please contact me ASAP if possible? I'm was given/promised a quote which is not being accepted. I'm on the phone now with an agent right now and it seems to be going nowhere. If they not going to accept their own quote I will just cancel all my services.

• 
  Commissioner Miner (@fanCRTCProfling) reported 10 minutes ago

  @BigBadJuan @RessyM Differential censorship. Zero-rating of words. Those who can afford to read words and those who can't. This already occurred & is occurring via "FB's free internet" + w/ Videotron. Or, what if the Bell refused to carry certain words (RE: Faith Goldy issue)? Already occurred.

• 
  Eric Shenfield (@shennyboy) reported 11 minutes ago

  So @Videotron lures me into DMs to try and deal with the situation and here’s what happened (they can’t change my service address).

• 
  Ernie Foresta (@ernieforesta) reported 11 minutes ago

  @Habs4Stanley @pewpewpew Was with videotron and it wasn’t any better I just wish we can have Comcast they never have issues

• 
  Commissioner Miner (@fanCRTCProfling) reported 13 minutes ago

  @Videotron @mayq2012 Not everyone works from home. Nurses, orderlies, pizza delivery people etc. Very poor excuse.