Vidéotron

Vidéotron Outage Report in London, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in London, Ontario 01/13/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jgtwee Jen Gibson (@jgtwee) reported

    @Videotron are you experiencing a service disruption in Westmount this am? No phone, no internet and long chat wait.

  • Corinne_Mtl Corinne (@Corinne_Mtl) reported

    @Videotron Trying to pay a bill of 0.04$ for a business Acct. A 4 cent bill. Tried to pay by phone & your system doesn’t accept the business Acct # Tried to pay @ the bank which wouldn’t work either. Have to spend $1.20 on a stamp to send a cheque for 4 cents? Help!!

  • singram Mr Frostback (@singram) reported

    @jacktodd46 My biggest issue as a Videotron customer is lack of access to channel websites and apps : CTV and so on. But it's been less of an issue now that I'm working from home.

  • weekendrageguy Michael (@weekendrageguy) reported

    @Videotron your internet service sucks so bad....800sq foot condo and cant get signal in my bed room..... do better

  • hollingham Hannah (@hollingham) reported

    @jgtwee @Videotron Yes I am experiencing the same thing! I called and they said it’s an outage in downtown Montreal

  • diego_henao Diego Henao (@diego_henao) reported

    @heliodanielb @Videotron I’m wondering if they will discount the outage hours in the next bill 🧐

  • DinoGantala Dino Dwayne Gantala (@DinoGantala) reported

    @Videotron I have been experiencing some internet problems. My helix gateway has been on downstream synchronization for the past 3 hours. Help please.

  • AIMforGC GC 🇮🇹🍁 (@AIMforGC) reported

    @Videotron is there anything happening in Ste-Dorothee Laval in terms of wifi outage?

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @jus_bou @CTV @Videotron Bells sites are the worst ever in all ways possible.

  • theirishking theirishking (@theirishking) reported

    @2Lt @CTVNews 5G Canada Service Providers. There are currently four 5G wireless providers in Canada: Rogers Wireless, Bell Mobility, Telus Mobility and Videotron. A fifth carrier, Sasktel, is launching a 5G network later in 2021.