Vidéotron Outage Report in London, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (11%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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SCRP
(@SCRP_FN) reported
@Videotron Having issues with my ping during the day but not at night, please help me fix this, I really want to stay with your plan, but if this keeps going, I'm calling Bell.
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kal | Nihilian Effect 📚 series
(@KalSDavian) reported
Idk about you, @Videotron, but an appointment window of all damn day is a little ridiculous.
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Josh Pottel
(@JPottel) reported
After that comment, why would I ever believe that they were truly doing all they could to keep me as a customer? It's not the first time that I've had to lobby for myself as a 10+ year customer, and now business customer @Videotron. (2/n)
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Dave Thibault
(@Dave_Thibault) reported
@JesssAdel My home and work both had Videotron and both had frequent outages. For my home internet we changed to VT's Helix network and that seemed to fix the issues (It was the same price and we got faster DL speeds). We're still having problems at work though.
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Hubert Figuière
(@hfiguiere) reported
It's that time of the year where @CRTCeng show how useless they are by maintaining monopolies as cable provider like @videotron just increase the service price. When there is no choice...
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Wayne
(@pyroblaze) reported
@norlack89 @Videotron *service
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KJ
(@KJ_Parker_008) reported
@JesssAdel @Videotron That sucks. Especially dealing with it for a month. But don’t be hard on yourself. I’m sure you’ll find the right people to fix your internet 100%. Hopefully. Best of luck
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JustJesss 🕹️⚡
(@JesssAdel) reported
If anyone has any suggestions for actual GOOD internet providers in Montreal / Canada that aren't owned by Videotron, please help 😣🤞✨ Is it true that Bell is also bad?
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Pierre-Luc
(@LiveFromTheater) reported
I asked Videotron about last year iPhone model. Said it would be around 500$ cash down with a 50$/plan. Because I don't want them to look up my bad credit...
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Siddharth Luthra
(@SiddharthLuthra) reported
@Videotron @Videotron Hello Team I’m struggling from a week now to get my amount refunded back to my source account after cancellation of the contract on Nov 19th. My Account Number is: 775921440019. Requested and called your end number of times towards your customer support.But no solution