Vidéotron

Vidéotron Outage Report in London, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in London, Ontario 12/01/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • _Samgria Sam🍁 (@_Samgria) reported

    Videotron is the ******* worst

  • BED85246354 BED 🇨🇦 🇬🇧 🇺🇦 (@BED85246354) reported

    Really have to wonder what 🐂💩 game @Videotron is pulling. My sister has tv issues and they say their tech will come between 7am and 8pm. Now that's a 13 hour window. 13 hours? So she can't go to work, or do normal things because she has to be home for them. Ridiculous

  • donadeiThomas Thomas (@donadeiThomas) reported

    If you’re with Ebox or Videotron, don’t panic, it’s not just you. Their support line seems to be down as well. Either it’s hosted on the same network, or it’s overloaded with calls. More information to come for sure. #InternetOutageMontreal

  • WalidKchouk Walid Kchouk (@WalidKchouk) reported

    Never take @Videotron, it's the worst customer service I've ever had in my life. Now that I have had my experience with Videotron after having had @CentreBell , I can advise you to go to Bell.

  • ldeichel Leonard ‘Real Food is the only Food’ Eichel (@ldeichel) reported

    @Mark_Goldberg @Videotron @Quebecor I thought his name sounded familiar. And no, I think I'll fail that test!

  • kekomancien Thomas (@kekomancien) reported

    Videotron and Ebox are down, are other services like Bell down as well?

  • Milnoc François Caron 🇨🇦 (💉x4) (@Milnoc) reported

    @jfmezei Regrettable. I wonder if any other provider like @Videotron might set up a cellular network in La Tuque or go into partnership with a local provider like Sogetel? The problem with @Bell is that their billing is completely unreliable and it takes forever to fix errors.

  • okeefehistorian David O'Keefe (@okeefehistorian) reported

    @DonFakaraun @Videotron Having same problem in Rigaud.

  • BobbyMaverick1 Robert Rodgers Jr (@BobbyMaverick1) reported

    @lizaledwards You can move with your number to a different service provider. I moved with mine from Fido to Videotron without any problems.

  • BenKlass Ben Klass (@BenKlass) reported

    First, to bundle service Videotron must either a.) rely on the #CRTC wholesale access regulations, or b.) secure favourable wireline access from the combined Rogers/Shaw.