Vidéotron

Vidéotron Outage Report in London, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in London, Ontario 02/11/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • t0xicsaurus_ttv Mr. J (@t0xicsaurus_ttv) reported

    @Videotron hey , seems I just lost internet:( resetting the router didn't fix.

  • PythagSheeorem Pythagoras Sheeorem (@PythagSheeorem) reported

    @Videotron Not an excuse, other providers have service. You are VERY quick to charge overages… I assume you will be consistent and compensate customers accordingly for the outages?

  • RixRixx Rick's (@RixRixx) reported

    Now #Rogers and #Videotron are down, too, and over a million #HydroQuebec customers without power. This is turning out to be a real huge disaster!

  • LaVigneDeRaisin Alex (@LaVigneDeRaisin) reported

    @Videotron“To keep meeting your needs& offering you an increasingly reliable, powerful network, Videotron will adjust rates of services in 2023.” Unless that extra money is partially allocated to improving backup battery systems for power outages, you fail to meet Quebec’s needs.

  • Rafi_Farkas Mr. FrozenToast (@Rafi_Farkas) reported

    @Videotron any news on the status of internet services? I'm in Cote Saint Luc, my internet has been down since 23h on 5 April.

  • sukiiisoba i made a vrchat video || ✨comms open (@sukiiisoba) reported

    @Videotron any update when we'll get internet service back ??

  • N1ckFL1x 🎮Nick Flix🇬🇷 (@N1ckFL1x) reported

    @Videotron We're can we see outage reports. When do you think the internet will be back? And why does my tv go down when ny internet goes down? This happens quite often.

  • CADNJDevils DevilsPlayoffs (@CADNJDevils) reported

    Are we ever gonna get any DM updates in regards to our services being down? @Videotron

  • thebookaddict Andrea (She / her) (@thebookaddict) reported

    @Videotron My Internet and TV have been down since yesterday 8:30 PM, and your phone lines are busy. Can we get regular updates here?

  • CountryLone Paul (@CountryLone) reported

    @Videotron Down in Chelsea, flashing yellow light on the router.