Vidéotron

Vidéotron Outage Report in London, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in London, Ontario 11/30/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • PFchatigny PF Chatigny (@PFchatigny) reported

    @Videotron 24hours no service. Cmon guys.

  • awakecoding Marc-André Moreau (@awakecoding) reported

    @raffaeler The OnePlus series is great, but I would unfortunately have to buy it separately at full price instead of getting one of the phones available with the subsidized contracts with my local service provider (Videotron). I'm looking at the Samsung S22 Ultra or the Pixel 6/7 Pro now

  • vladcatrinescu Vlad Catrinescu (@vladcatrinescu) reported

    Hey @Videotron - Just called tech support and your employee basically said he doesnt feel like helping and was very disrespectful. What happened to your customer service?

  • dizoneric Eric Dizon (@dizoneric) reported

    @Videotron Still no internet connection in H2T/Plateau-Mile End. It’s getting ridiculous. Do we have an ETA of service restoration?

  • BeachFoamPop Dominic / 🇨🇦 🏳️‍🌈 (@BeachFoamPop) reported

    @Videotron Just to let you know, the problem is obvious now on Money Talk

  • dizoneric Eric Dizon (@dizoneric) reported

    @Videotron Yeah but no one is answering in both chat and call. So Im out of options here. It’s been an hour… maybe pass the info along now that you see multiple users have internet issues.

  • dsmithhayes DSH (@dsmithhayes) reported

    @Videotron should update their DNS it's been almost 24 hours since I switched records on a site and customer of theirs still can't access it. Pretty bad service if you ask me.

  • BeachFoamPop Dominic / 🇨🇦 🏳️‍🌈 (@BeachFoamPop) reported

    @Videotron Yes, I did. The problem is on and off. And only on this channel.

  • awayfortheday d (@awayfortheday) reported

    @Videotron Hi, I contacted customer support about not having phone reception three days ago and still have not received a response.

  • lmcrahm lmcrahm (@lmcrahm) reported

    @StuCowan1 I hope they never give a team to that xenophobe PKP. And by the way drop Videotron if you can.