Vidéotron

Vidéotron Outage Report in London, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in London, Ontario 05/25/2024 23:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. TV (5%)

    TV (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • HelenEleni Eleni Polychronakos (@HelenEleni) reported

    What do people think of Videotron's HELIX internet router? They promise out-of this world stability and speed. I'm teaching online next term so I need something really solid. #Quebec #Internet

  • juliamariedurso Juliamariedurso (@juliamariedurso) reported

    @Videotron had a service tech here for #HELIX and still having issues...clearly an issue with the product?!?! #frustrated #wfhlife

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    @Videotron self-serve? so why do I need to wait TWO HOURS on the phone to get a discount for poor services. That's not self- serve. That's just pretending to care. I couldn't give a damn about what you list here. I only pay for TV.

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    @Videotron sorry, but over the years, it is at best a *stagnation* of the poor quality of the services. I pay more to still get random errors, incorrect TV guide causing recordings to cut, etc. Proof that your regulated monopolistic position is playing. @CRTCeng

  • SpartAthina Spartan Warrior (@SpartAthina) reported

    @Videotron do you support eSIM for mobile phones?

  • HaroldEstrella Harold Estrella (@HaroldEstrella) reported

    @Videotron having issues with the internet connection.? No connection at all.

  • Laogeodritt Marc-Alexandre Chan (@Laogeodritt) reported

    @Videotron Hi! Missed a call from 1-877-380-2611 saying a technician on their way. I am not a Videotron customer (or customer of a reseller) and did not have a tech scheduled. Was call legitimate? Should I take any further action to report a mistake (or scam call if applicable)?

  • MegsNU Meghan Amy (@MegsNU) reported

    @Videotron Same week I get a notice of a price increase, I get one saying I'm losing AMC! Your constant threats to lose the channel does not make want to stay with your service. You have no other channels. What am I paying for? @WalkingDead_AMC

  • Fioririno Rino Fiorilli (@Fioririno) reported

    @CTVMontreal Videotron is already ripping us off as it is now. You want Helix? Sure, no problem! Pay for 2 months and we'll credit you after. They've totally lost my respect after being their client for many years.

  • Mario8Gauthier Mario Gauthier (@Mario8Gauthier) reported

    @PKP_Qc @Videotron En retard sur Bell..