Vidéotron

Vidéotron Outage Report in Madoc, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Madoc, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Madoc and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Madoc, Ontario 03/17/2026 15:10

March 17: Problems at Vidéotron

Vidéotron is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Aliiii25561585 Ali Soltani (@Aliiii25561585) reported

    @Videotron Sainte-Julie still no service.

  • the_bluebottle andrewemanuel (@the_bluebottle) reported

    @Videotron any idea how long the internet outage in West Island (Montreal) will last for?

  • bloom9yu pluto🗯 (@bloom9yu) reported

    @startreaments videotron :’( it’s not supposed to be a bad one but it’s always crashing when it gets cloudy for some reason ..

  • chanelchahine chαneℓ☽ (@chanelchahine) reported

    @Videotron Why is my helix wifi so slow these last few days? Never had an issue before this week.

  • BillyCA82 🇨🇦 Brynn A 🇵🇭 (@BillyCA82) reported

    @Videotron Dont think its a terminal issue, we have 3, and the channel isnt working on any of them. Come to think of it, NBA network isn't working either, this definitely coming from you guys or the networks itself. Please verify on your end.

  • PaulWNagyJr Paul Nagy (@PaulWNagyJr) reported

    @Videotron HI. My home phone line is down. Is there an issue in Dorval?

  • KristianKahn Kristian Kahn (@KristianKahn) reported

    @Videotron you twice my account twice 133$ and refuse to pay it back. Been dealing with this for months. Everyone: stay away. Worst customer service ever!

  • benniboya_ B (@benniboya_) reported

    @Videotron helix internet down all day. Is there an outage? Very frustrating, I have a lot of work pending.

  • lapensie Creighton Lapensie (@lapensie) reported

    The only thing worse than the Blue Jays’ defensive play tonight has been the quality of the Sportsnet 4K broadcast. @RogersHelps what is going on with this??? @videotron Helix ch 118. Help!

  • aCutieWitAbooty A cutie Wit a Booty (@aCutieWitAbooty) reported

    @SheLoveslvan mon gym au complet a shut down a cause de videotron