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Vidéotron

Vidéotron Outage Report in Madoc, Ontario

Why is my Vidéotron service not working?

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If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Madoc, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Madoc, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • vixprd
    Vixprd (@vixprd) reported

    @Videotron Internet is still down for me in J9J - can you help me validate if it’s due to the storm?

  • RomoloD1996
    Romolo D'Ascanio (@RomoloD1996) reported

    @Videotron You guys have the worst service known to mankind. It doesn’t make sense that my modem resets itself 10 times a day everytime I’m in the middle of something.

  • TinyRedBalls
    Charlie O. Jones (@TinyRedBalls) reported

    @jacobin 2/2 And 2) The paragraph introducing PKP to the mix seems misleading. To my understanding, it is not the cleaving off of Freedom and possible purchase by PKP that is the problem -- Videotron going national? -- but what would remain for Rogers to acquire.

  • PFchatigny
    PF Chatigny (@PFchatigny) reported

    @Videotron 24hours no service. Cmon guys.

  • dsmithhayes
    DSH (@dsmithhayes) reported

    @Videotron should update their DNS it's been almost 24 hours since I switched records on a site and customer of theirs still can't access it. Pretty bad service if you ask me.

  • Meltdow09155158
    mitzi (@Meltdow09155158) reported

    @Videotron J0x2g0 still down? Any update or expected service?

  • M0504D
    Dan (@M0504D) reported

    @Videotron again without internet, it’ll be 5 days with this problem.

  • bikeviewca
    Bikeview.ca (@bikeviewca) reported

    Is @Videotron cell data still down? In-laws without power and without phone data

  • slowhnds
    Joe Dan Tony (the road to 666k likes) (@slowhnds) reported

    @MattBosty I'm on videotron and I fixed it by temporarily roaming onto a partner network and using that one instead

  • StephyVicente
    Stephanie Vicente (@StephyVicente) reported

    @Videotron when will service be restored in my area? J9A