Vidéotron

Vidéotron Outage Report in Madoc, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Madoc, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Madoc and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Madoc, Ontario 11/16/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SRuivoS Sonia Ruivo (@SRuivoS) reported

    . @Videotron why is it necessary to change account numbers when switching to Helix? I currently have a $235 credit on my old account # and it'll take you 6-8 weeks to either transfer the balance to the new account # or issue a refund? What the hell.

  • jackphorton Jack Horton (@jackphorton) reported

    @Videotron there’s a local broken cable. is there an ETA for a fix? avenue roslyn in mtl

  • gabmcgeee McGee (@gabmcgeee) reported

    Videotron is so garbage

  • gielmann1 gielmann (@gielmann1) reported

    @RazzleDazzleXD @Videotron No service in Lorraine this morning

  • adam_allouba Adam (@adam_allouba) reported

    @Videotron @jackphorton I am having the same problem, via Ebox.

  • ryan_burnham Ryan Burnham (@ryan_burnham) reported

    @Videotron Why is it so difficult to find services other than #Helix on your website? I understand you're all excited about it but what if someone needs the other service?

  • educ307dale Dale Smith (@educ307dale) reported

    @KnaapenMonica I'm in marketing so I think I have an increased awareness for advertising around me. Last week I switched from Videotron to Fido and the only ads I see on my Tik Tok feed are for Fido. It's strange, mostly because I'm already their customer so they don't need to advertise to me.

  • RazzleDazzleXD Dazzle (@RazzleDazzleXD) reported

    @Videotron no service in baie durfe this morning

  • SRuivoS Sonia Ruivo (@SRuivoS) reported

    @maximemc @Videotron It's beyond ridiculous. At this rate they're almost as bad as Bell. 🙄

  • StephanieBaron Stephanie Baron, ABD (@StephanieBaron) reported

    I am so happy to pay over 100$ monthly for top internet connection with @Videotron After last Friday's outage, no internet again, so far 45min on hold with their support...