Vidéotron

Vidéotron Outage Report in Madoc, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Madoc, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Madoc and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Madoc, Ontario 11/13/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Naya_0314 Nayaaaaa (@Naya_0314) reported

    Idk what Videotron has going on but their wifi is garbage.

  • educ307dale Dale Smith (@educ307dale) reported

    @KnaapenMonica I'm in marketing so I think I have an increased awareness for advertising around me. Last week I switched from Videotron to Fido and the only ads I see on my Tik Tok feed are for Fido. It's strange, mostly because I'm already their customer so they don't need to advertise to me.

  • richmondmalcolm Malcolm L. Richmond (@richmondmalcolm) reported

    I don't suppose Videotron will issue us a credit due to their midday service outage last Friday?

  • lwilliams_aero Lisa Williams (@lwilliams_aero) reported

    @Videotron Yooooo guys I need some help here. My account shows a credit of $465 after I accidentally overpaid you in August, and still kept paying monthly anyway. Agent says he sees $75 credit only. My customer centre says $465. Seriously all I want is Helix and ya'll givin me HEADACHES.

  • mtl_boredstupid verbal kint (@mtl_boredstupid) reported

    @Videotron down again or is it just me?

  • _aamhm A A M (@_aamhm) reported

    @Videotron worst experience ever! 16 years customer, confirmed 2 weeks in advance moving dates and yet they will not show up on agreed on date! Switching to @Bell soon!

  • jackphorton Jack Horton (@jackphorton) reported

    @Videotron there’s a local broken cable. is there an ETA for a fix? avenue roslyn in mtl

  • franktank2020 franktank (@franktank2020) reported

    @Videotron Ville Mercier is having internet issues J6R

  • SRuivoS Sonia Ruivo (@SRuivoS) reported

    . @Videotron why is it necessary to change account numbers when switching to Helix? I currently have a $235 credit on my old account # and it'll take you 6-8 weeks to either transfer the balance to the new account # or issue a refund? What the hell.

  • parker_smeltzer Parker Smeltzer (@parker_smeltzer) reported

    @Videotron I have been having problems with my tv signal for 2 weeks, my tv keeps stopping like we pause it. The only way to get it to work is unplug the power and wait, why ???