Vidéotron

Vidéotron Outage Report in Marvelville, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Marvelville, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Marvelville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Marvelville, Ontario 01/13/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • AnthonyLacavera Anthony Lacavera (@AnthonyLacavera) reported

    @TechTalk2k If the merger is turned down, Shaw will have to invest in 5G and compete. Videotron cannot compete ever as they have no infrastructure outside of Quebec and cannot bundle and worse cannot afford a competitive strike against their cable business in Quebec.

  • BiaMurr Bianca (@BiaMurr) reported

    @Videotron I've been on the phone with TekSavvy for 3-4 straight now. That's about 6 phone calls. It's been the same reoccurring issue. And poor TekSavvy can't do anything for me because I receive my Internet from you, @Videotron. I might have to change providers.

  • alex_goldrich alex g (@alex_goldrich) reported

    @Videotron Helix outage in Cote St Paul area. Is this happening to anyone else?

  • VVRekt14 ImRekt (@VVRekt14) reported

    @Videotron i know, imnt regarded. im saying this cause unlike me, you got a voice at the crtc and the means to target the relevant audience with those alerts. if it doesnt serve a purpose to wake ur customers up who cant intervene, maybe you should do something to fix that.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Bell lowers 911 rates by 1-cent, videotron sent a letter out to its customer that phone is going up 2$ because suppliers are economically squeezing them. #CRTC I dunno.

  • MontrealLFC 🧡💙MontréaLFC ❤️🇨🇦🇮🇱🏳️‍🌈 (@MontrealLFC) reported

    @Videotron Phone/Chat is closed, this is the whole problem, there is no customer service at 9pm on a Sunday.....

  • girlknowstech Marie - Girl Knows Tech (@girlknowstech) reported

    Am I the only one having issues with @Videotron and RDS? The broadcast of the Canada-Croatia match keeps stopping, getting black, slow FPS,...

  • vladcatrinescu Vlad Catrinescu (@vladcatrinescu) reported

    Hey @Videotron - Internet down for the past 30 minutes? Any general outage?

  • Nemesis4All 🇨🇦 Sauron (@Nemesis4All) reported

    @Videotron Is the internet down? I’m barely getting any download speed.

  • nickdigennaro Nick Di Gennaro (@nickdigennaro) reported

    Hey @Fido, I didn't answer your survey as to why I dropped you after 15 years. But I'll tell you here. It's because it took me 6 months to get a live person to handle an issue I had. Now I'm with Videotron and I can get a live person within 1 minute. Now go fix your business.