Vidéotron

Vidéotron Outage Report in Marvelville, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Marvelville, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Marvelville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Marvelville, Ontario 12/12/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • specialkitty2me Avery Duck 🇨🇦 (@specialkitty2me) reported

    @JokeSins @Videotron No, mine was down too.

  • BigFatRebound Charlotte N (@BigFatRebound) reported

    Videotron is down, Helix gateway inaccessible. But managed to change the DNS on my computer so HUZZAH this works.

  • Beerhaze Beerhaze (@Beerhaze) reported

    @GadSaad @Videotron If you have a personal router (not Helix) - login to your router and set the DNS servers to Google 8.8.8.8 and Cloudflare 1.1.1.1 for now. Connecting your computer to the router/modem using an Ethernet cable should also work.

  • agoddamnedbear bear (@agoddamnedbear) reported

    @Pauldesgro @Videotron yeah, then switch back when bell eventually has an outage

  • CathG84806675 😻Bitcoin Tesla Cat😻 (@CathG84806675) reported

    @SeanEnjoying videotron internet’s was down

  • jonathanhouetw2 TheGrizzlyBanjo (@jonathanhouetw2) reported

    @Videotron Our grocery stores were having trouble before

  • jkannf26 Jessica N.F (@jkannf26) reported

    @Videotron When can we expect this issue to be fixed?

  • erickdahan Erick Dahan (@erickdahan) reported

    Actually the videotron DNS outage is great, will mean less meetings in the coming hours...right? am I right?

  • aniskouteich Anis Kouteich (@aniskouteich) reported

    @canadiancapers @AdmiralHackbar @Videotron Whenever they fix their problem just go to your wifi settings and set the dns back to automatic

  • Jachavar2 jachavar.python.2020 (@Jachavar2) reported

    @Videotron I'm having problems in Terrebonne! WTF