Vidéotron

Vidéotron Outage Report in Marvelville, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Marvelville, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Marvelville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Marvelville, Ontario 11/24/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • devinbrodie25 devinbrodie25 🇨🇦 (@devinbrodie25) reported

    Does .@Videotron have the worst customer service in Quebec? Or do I just get special treatment because I'm anglophone?

  • fagstein Steve Faguy (@fagstein) reported

    Videotron has followed through on its threat to pull AMC from its service, citing the "unrealistic" contract demands of the U.S. channel.

  • tonih_78 toni (@tonih_78) reported

    @stephenlautens What do you mean 'about to expire'? They don't grandfather in old packages? Videotron did that and we had a great package - even their customer service reps would tell us not to get rid of it bc nothing was as good. Of course we did get rid of it yrs later and I still regret it.

  • lwilliams_aero Lisa Williams (@lwilliams_aero) reported

    @Videotron is there actually a way to chat with a support person? I’ve been on your site for like 10 minutes and keep getting circles back to the forum. Basically, my internet is crap with you and I want to cancel.

  • Guialajr Jean Roger Guiala (@Guialajr) reported

    @Videotron I'm an helix user and I have some difficulties accessing internet today , already rebooted the router twice , is there an ongoing issue ?

  • itsfuckingcathi Premium ***** (@itsfuckingcathi) reported

    @AshTagMeBitch @Videotron @hydroquebec why my internet not working??

  • giovan13 John C. (@giovan13) reported

    @Videotron Hello, when can we expect internet service to go back up? postal code H9W 6C3

  • jkg_mtl jkg_mtl (@jkg_mtl) reported

    @fagstein After @bell has sucked $122M from CERB or other pandemic support programs. Switch to @Videotron if you can to protest

  • ElContadoro El Contador (@ElContadoro) reported

    @Bell has the worst customer service I’ve ever seen in my life. No TV or internet in my house for 5 days now. I’ve called and spoken to 22 different people. Nothing has been fixed still. Complete incompetence. Will be switching to @Videotron on Monday

  • linnifred Linnifred (@linnifred) reported

    @Ipstenu I have this issue with Videotron. It is so frustrating. Especially with a password reset request.