Vidéotron

Vidéotron Outage Report in Marvelville, Ontario

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Marvelville, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Marvelville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Marvelville, Ontario 12/08/2025 00:30

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • tweetygirlf1 Mamabear 2022 🙂 (@tweetygirlf1) reported

    @Videotron hi my mom is having issue with her Rai Italia the screen goes black and it takes awhile for it to come back. Is there a problem with the program?

  • kmtr7699 kmtr7699 (@kmtr7699) reported

    @Videotron When will the problem with Helix be resolved?

  • thomas_markus1 Thomas Markus (@thomas_markus1) reported

    @Videotron @VideotronDiv seriously does it take a rocket scientist to solve the pixel issue on CNN. It's been months! (I have spoken to the call support centre and x it is q central feed issue).

  • playford_brett Brett Playford (@playford_brett) reported

    @Videotron Would you help anybody from Ontario please reply me and company because with out a good telecom business I would have to cut 80 % of staff

  • Elzora84 elzora84 (@Elzora84) reported

    So pissed off. Mid stream having a good time and @Videotron internet went to ****. Been now 4 hours and still not back up. Don’t you love paying for the highest quality and get **** in service. They can’t even tell when it will be back. Sadly no streaming anymore tonight :(

  • sora_sumeragi Julie R ⭕️ 🦋🌗🌙🇨🇦 (@sora_sumeragi) reported

    @jfmezei When I was teen we were with Videotron. When we lost internet, when I called customer services I would start a movie and finish it before the tech support answer the line!

  • Marokino6Nueve 🤨 (@Marokino6Nueve) reported

    @Bell_Support worst service i have seen in my life. $80 for a service that does not work properly! how can i have so many lost connection?? I am told every time that I have nothing and that everything is configured correctly. we'll go see Videotron maybe the service is better

  • katielowercase lowercase? i hardly know ercase! (@katielowercase) reported

    @mondavilalba calling videotron tech support is the highlight of my night so far

  • WhippedK WhippedKream (@WhippedK) reported

    @Splash_InG @SuperGirlKels @Z_E_R_C I've had opposite experience tbh (Bell outsources their call centers and it SUCKS) but Videotron doesn't have Fiber-optic so I will never go back lmao. I have no idea though on short term wifi plans how they each work. I suggest calling them both and see what they have.

  • katielowercase lowercase? i hardly know ercase! (@katielowercase) reported

    ok so i’ll be annoyed at myself if i don’t correct this so *technically* the wifi ap in our apartment is fine (bc it’s still broadcasting a signal) and the router is fine (bc it’s assigning IPs) so something is wrong on the videotron side