Vidéotron

Vidéotron Outage Report in Marvelville, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Marvelville, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Marvelville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Marvelville, Ontario 02/09/2026 18:35

February 09: Problems at Vidéotron

Vidéotron is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • infamousadam13 ÆCH (@infamousadam13) reported

    @Videotron There better be a credit, this is now the second time in a month that an outage has happened under your company, not only does it **** up mine and others working days it also doesn't give me trust that I'd want to resign with you guys

  • JmbQc Jean-Marc au Québec (@JmbQc) reported

    @Saathe Il faut changer son DNS, message d'une collègue: looks like the persons who have Videotron as Internet Service Provider are experiencing internet issues. Seems like the issue is with their DNS. Some were able to fix it by changing it to a different one, like google's 8.8.8.8

  • JustMikeTwo Justin (@JustMikeTwo) reported

    @rawatrocks2008 @Videotron @Rogers Videotron is having a major outage at the moment. Their DNS servers are DOWN. If you are tech savy enough, change your DNS servers in your router to Google. 8.8.8.8 and 8.8.4.4

  • TherrienBR Cristiano Therrien (@TherrienBR) reported

    @ValidTrxcz I'm using a VPN service over Videotron's network and it's working fine. Even faster than before

  • oscarbilde Zoe Layla (@oscarbilde) reported

    literally why is fizz AND videotron wifi down in like. All of Montréal????

  • amumidi Mahdi (@amumidi) reported

    @Videotron why you do not provide english translations for your posts here? you do not have English speaking clients?!!! also you just know how to increase the monthly payments and decrease quality of your service...

  • AdmiralHackbar JF Prieur (@AdmiralHackbar) reported

    @Videotron Change your DNS settings in your router to 1.1.1.1, 8.8.8.8 and/or 8.8.4.4 (which are public DNS servers that work unlike Videotron's) and watch your problems dissapear

  • stylinarts Mégan (@stylinarts) reported

    @elizabethreoch It’s down everywhere in Québec with videotron

  • SensFan1984 Scott Sloan (@SensFan1984) reported

    @JustMikeTwo @pxolaaaa @Videotron Can confirm, I used the same fix

  • JamieWarren4 Jaz258 (@JamieWarren4) reported

    @Videotron what is going on with your services? I can’t even login to my router to modify settings (Linksys EA8300) ETA for fox?