Vidéotron Outage Report in Merrickville-Wolford, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Merrickville-Wolford, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Merrickville-Wolford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (71%)

2. 

   Wi-fi (11%)

3. 

   TV (8%)

4. 

   Total Blackout (6%)

5. 

   E-mail (3%)

6. 

   Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Dr. Sam (@DrSamTheDentist) reported 3 minutes ago

  @cuto8 @Videotron I’ve been having troubles with my data in Ottawa South for the last few days. Support said they were aware of the issue on Wednesday. Now Saturday without LTE. Calls and 3G works, so just very slow. Based on Twitter is seems like many issues around their network.

• wazo (@wazo78304063) reported 4 minutes ago

  Ok tell ur guys to climb that post and fix the f…. Problem , or videotron will get a call soon, thanx

• Jonathan Michael Di Carlo 📚🤓 (@jonathandicarlo) reported 6 minutes ago

  @Videotron @maozao76 It would be nice if you would just be *honest* and tweet out that you are having problems instead of forcing each customer to call and overwhelm your call centers…

• Dr. Sam (@DrSamTheDentist) reported 10 minutes ago

  @Videotron tower that serves my house has been down for days! WiFi is a good backup, but no handoff. Amazingly works 1km from my house, but not in most of Ottawa South. Patchy network at best right now.

• Canadian Desi (@dsmandeep) reported 11 minutes ago

  @segacs @Videotron Internet down J7V8B5. Can u confirm please

• Heather Jardine (@HeatherJardine) reported 11 minutes ago

  @robertneville77 @Bell_Support @Bell Not Mtl WI... Do we dare go back to Videotron... Had way less issues with them before the new dangled Fibe crap.

• Dr. Sam (@DrSamTheDentist) reported 12 minutes ago

  @Videotron How about some honesty. What is going on with your network? Outage in Ottawa South is on day 5. Montreal on Day 2. Please be honest with us instead of saying “it will be fixed soon”.

• Dr. Sam (@DrSamTheDentist) reported 12 minutes ago

  Day 6 of @Videotron’s outage in Ottawa South. No update on when service will return. Call to support suggested it may be a month. Proceed with caution when selecting a carrier when you live near the edge. Repairs are slooooooow.

• Mehrad Tajkarimi (@mehrad_t) reported 13 minutes ago

  @Videotron why does the device need to be disconnected from the network in order for me to forget it on helix app? So I go find the device I don't recognize and remove it from network? Revert it back that the device can be disconnected even if on network!! That's the whole point!

• Adam Levy (@AdamLevyMTL) reported 13 minutes ago

  @BForozandeh @Videotron Any updates? Im still down in Cote St Luc too