Vidéotron

Vidéotron Outage Report in Metcalfe, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Metcalfe, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Metcalfe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Metcalfe, Ontario 02/16/2026 06:10

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Metcalfe, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • giovan13 John C. (@giovan13) reported

    @Videotron Hello, when can we expect internet service to go back up? postal code H9W 6C3

  • katrinnahendrix Katrinna Hendrix- 0f/Creator/Artist (@katrinnahendrix) reported

    @Videotron Already talked to customer service. They were no help. This shouldn't have happened. Lucky you guys, I'm too broke to find a new internet company

  • FlightyMimi Mimi D (@FlightyMimi) reported

    @NoahFridman @SickNuzuki I find Videotron just as bad.

  • NoahFridman Noah F (@NoahFridman) reported

    @SickNuzuki I don't have any issues with Videotron.

  • TheGraceful_1 Sean Lapalme (@TheGraceful_1) reported

    Hey @Videotron sim sub fail. CTV still on CBS. Is it that hard to get right?

  • tonih_78 toni (@tonih_78) reported

    @stephenlautens What do you mean 'about to expire'? They don't grandfather in old packages? Videotron did that and we had a great package - even their customer service reps would tell us not to get rid of it bc nothing was as good. Of course we did get rid of it yrs later and I still regret it.

  • Guialajr Jean Roger Guiala (@Guialajr) reported

    @Videotron I'm an helix user and I have some difficulties accessing internet today , already rebooted the router twice , is there an ongoing issue ?

  • devinbrodie25 devinbrodie25 🇨🇦 (@devinbrodie25) reported

    Does .@Videotron have the worst customer service in Quebec? Or do I just get special treatment because I'm anglophone?

  • thomlbvr Thomas Lefebvre (@thomlbvr) reported

    Btw @Videotron, internet is down in my area. Router has been rebooted countless of times.

  • linnifred Linnifred (@linnifred) reported

    @Ipstenu I have this issue with Videotron. It is so frustrating. Especially with a password reset request.