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Vidéotron

Vidéotron Outage Report in Metcalfe, Ontario

Why is my Vidéotron service not working?

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If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Metcalfe, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Metcalfe, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • sterling_cohen
    Sterling Cohen (@sterling_cohen) reported

    @Videotron Load of crap

  • Ash236004717712
    Ash (@Ash236004717712) reported

    @Videotron well you’re clearly not worKING ******* HARD ENOUGH CUZ I STILL DONT HAVE ******* WIFI ITS BEEN 5 DAYS

  • SBinsley
    Shaun Binsley (@SBinsley) reported

    @Videotron Instead of filling us in with misleading % and tweets about field workers receiving chocolate, perhaps giving more specific details about areas and issues would be better. You are very effectively convincing us all to change internet providers once this is all said and done

  • SBinsley
    Shaun Binsley (@SBinsley) reported

    @Videotron Alrighty, because Hydro is not fully restored, some infrastructures are running on generators to give their services. Sadly the generators run out of gas and need to be serviced hence the reason we had service and now don't anymore. Sad that I have to tweet this for videotron.

  • WendyCh62813748
    Wendy Chen (@WendyCh62813748) reported

    @Videotron I don’t want to say any bad words… but

  • syafika302
    kaillielowe (@syafika302) reported

    @freefox76 @Videotron I had same issues days back but @KatherineCoder7 helped me restored my account back and I can now login my account back as normal you can message her for help

  • SBHSNGL
    IDK (@SBHSNGL) reported

    @itbentre @Videotron No . It’s Nigeria . That’s where their customer service is

  • DanteInfn
    Dante's Inferno (@DanteInfn) reported

    @Videotron My service is back up in the h9h. No videotron you don't get to take credit. It only came back when hydro restored a patch nearby that was without power.

  • Bselianakis
    Bobby Digital (@Bselianakis) reported

    @Videotron Timberlea Kirkland is still down. Is there an ETA as to when we will have internet access again?

  • JPAlphaMale
    JP Alpha Male (@JPAlphaMale) reported

    @Videotron Ndg in Montreal no internet but public wifi for free in park in same neighborhood ! Hope it get fixed 2day! Appreciate the technicians wherever they are but am still frustrated by slow response some of my neighbours got their internet with other ISP at least 2 days