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Vidéotron

Vidéotron Outage Report in Metcalfe, Ontario

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Metcalfe, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Metcalfe, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • dmcox_
    danielle murrell cox (@dmcox_) reported

    Videotron internet is down 🫠

  • Morphy1856
    S Vaillancourt (@Morphy1856) reported

    @Videotron The weather? In Westmount all câble are underground and we still have problems

  • jamesvertigan
    James Vertigan 🇺🇦 (@jamesvertigan) reported

    @harrissn @commsarchives Used to live in former Videotron cable area in London and had their telephone service, got a couple of extensions installed after the Cable & Wireless takeover in 1997 and they were C&W branded. Stayed a cable telephone customer with NTL but left sometime after Virgin takeover.

  • poolie1000
    Dan Potvin (@poolie1000) reported

    @Videotron horrible service letting us stranded in Mexico without working mobile network & then having me waste 2 hours on the phone with totally clueless client service rep. Great way to support a soon-to-be former long time user/defender of your all your telecom services.

  • tinpanalleypics
    Phil Vasquez (@tinpanalleypics) reported

    @Videotron Ok, the chat link for anything but tech support wasn't working at all. That's why I asked.

  • Dan_Hogg
    Dan Hogg (@Dan_Hogg) reported

    @Videotron @tsn 2 days in a row. This time rhe 4k feed cut out causing anyone watching it to miss Canada’s goal…

  • tinpanalleypics
    Phil Vasquez (@tinpanalleypics) reported

    @Videotron is your online chat just no longer active? Never available.

  • middle_kid
    Anthony (@middle_kid) reported

    @Videotron hi. Is there an outage? Internet suddenly stopped working. Helix has a blinking yellow light.

  • anniemdupuis
    Annie Dupuis (@anniemdupuis) reported

    Hey @Videotron , stop ******* with my 82-year old mom. She's been without a landline for over a week, your 1st tech hooked up her TV which she doesn't need and the 2nd one said he couldn't hook up a simple landline unless she located a box she's never heard of. FIX THIS

  • salgood
    Salgood Sam aka Max Douglas 💉 💉💉 💉 🦠 (@salgood) reported

    Nice to know @videotron is screwing with secondary ISP the sell to, supposed to be getting 15mpbs down and 10 up, but upload speeds r the low kbps and half or less my normal download rates, and they have given @TekSavvyCSR no info since the ticket was opened over 24hrs ago.