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Vidéotron

Vidéotron Outage Report in Moncton, Westmorland County, New Brunswick

Why is my Vidéotron service not working?

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If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Moncton, New Brunswick

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Moncton, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 5% E-mail (5%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeSidel
    Mike Sidel (@MikeSidel) reported

    @ElephantStoneHQ @Videotron Down here. I have 2 kids in online school and a medical practice that just collapsed.

  • avremele
    AvrumTan (@avremele) reported

    @Videotron would be nice to let your users know about the current internet outage. This has apparently been going on for some time, as I see many complaints over the past while...up/down, helix slow, etc..thought it was our house. Customer service??!?

  • brendanshowbiz
    Brendan Kelly (@brendanshowbiz) reported

    @ElephantStoneHQ @Videotron Yes my wifi is off. Is this a general problem?

  • Christopherprov
    Christopher provost (@Christopherprov) reported from Chelsea, Quebec

    @Videotron seems to be a major outage but not able to contact you.

  • chris_maslenVFX
    𝚌𝚑𝚛𝚒𝚜𝙼𝚊𝚜𝚕𝚎𝚗_𝚟𝟶𝟹𝟻.%𝟶𝟺𝚍.𝚎𝚡𝚛🥃 (@chris_maslenVFX) reported

    Yo @Videotron , you wanna give any info on this outage in MTL or...

  • _milotkz
    Milo Tkz (@_milotkz) reported

    Wowww my wifi dont work nowww **** videotron

  • DroussyBabe
    Droussy 🎙🔥 (@DroussyBabe) reported

    @TheSpiritorix @Videotron Same + my girl is mid a med exam online. They could at least post on their platforms that they are down. #switchingforbell

  • velvet_hammer
    André Foisy (@velvet_hammer) reported

    @Videotron Seems to have a majour issue with internet service outages started about 15 minutes ago: Boucherville Cote Des Neiges Laval Update please??!!

  • SadhviAlAlam
    Sadhvi Al Alam (@SadhviAlAlam) reported

    @Videotron is there an internet service outage?

  • AmelianeFC
    Amé FC (@AmelianeFC) reported

    @Videotron Internet is down, and I can’t seem to be able to call technical support either it hangs up right away. Please help.