Vidéotron

Vidéotron Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 01/13/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Off_ChrisTyson CHRISTOPHER Tyson (@Off_ChrisTyson) reported

    @Videotron That's bull crap.

  • malbiont － ＋ (@malbiont) reported

    @Videotron Hi! I want to call to Est Europe and I would like to unlock my phone to do this and also add the 'Overseas long distance calls' option. It's urgent and due to the national holiday the customer service is not available. Please help!

  • sonalikarnick Sonali Karnick (@sonalikarnick) reported

    @Videotron Considering my experience with Videotron customer service, I'm not used to anyone responding at all. Will do and will expect a response in a reasonable amount of time.

  • vibhuti_chatur Vibhuti Chaturvedi (@vibhuti_chatur) reported

    @Videotron I have had multiple calls on 17-18 , and today as well with no resolution. Please note I am in India and calling Videotron from Skype credit . Now again you are asking me to call Videotron customer care ? Please let me know how would you sort this out ?

  • chefgucciness no one (@chefgucciness) reported

    @_qord @Videotron i literally have no idea, i used to have 1k up and down, now theyre giving me nasa speeds 😈

  • vibhuti_chatur Vibhuti Chaturvedi (@vibhuti_chatur) reported

    @Videotron I have been requesting for the temporary suspension of my internet services ( helix ) since the start of this week . I made 6-7 calls on 17-18th May and was put on hold for 30-40 min more than twice. I had the worst experience this time with you guys .

  • Ecodus11 Manager Matt (@Ecodus11) reported

    @MTLJer @Videotron Mine’s been good all day, that sucks

  • thisoares4 Thiago Soares (@thisoares4) reported

    @Videotron I'm still having issue with my network mobile, this is getting tiring. @Fidomobile do you miss me?

  • Jaayy07 JaySnoLGE (@Jaayy07) reported

    @Videotron Since yesterday m, down again today

  • jamie_montreal Jamie (@jamie_montreal) reported

    @roburwin @fizz_ca Fizz resells Videotron lines so it's cable service. Better pricing but they have zero cares and zero support when there are issues. They don't even have a phone number you can call.