Vidéotron

Vidéotron Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 01/10/2026 23:20

January 10: Problems at Vidéotron

Vidéotron is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • gdes1 G. Desouza (@gdes1) reported

    @Videotron where can we find the status of service outages with estimated time of repair ?

  • somecanuckchick somecanuckchick 🍁 (@somecanuckchick) reported

    @Videotron I've literally told you all you need to know. Channel 681 CNN HD IS NOT BROADCASTING. EVERY OTHER CHANNEL IS... if you know of a problem, then tell me.

  • winemaker1960 cliff wardle (@winemaker1960) reported

    @Sammich_BLT @spencerdjblake If Videotron buys Freedom, they may have better coverage. I got a fairly decent package from Fido (The I'm sorry for bringing down Canada Sale)

  • OMcconnor 🇭🇹 Vision 6'9...and a tiny guard 🇵🇸 (@OMcconnor) reported

    @Videotron Will do once I have the details. Currently, gathering information and it's looking worse. As a matter of fact, it's so bad right now, Bell is looking attractive. The infamous.... THE CUST SERVICE DEATH STAR 🫤

  • EtiDaFwEaK Etienne CS (@EtiDaFwEaK) reported

    @RaphaelPoire @Videotron @Sportsnet yeah i have the same issue :(

  • mke1138 Mike (@mke1138) reported

    Hey @Videotron, check out my Speedtest results: 25.9 Mbps down and 30.3 Mbps up. I pay for 400 down and 50 up.

  • RobertoNervi Roberto Nervi (@RobertoNervi) reported

    @Sal_tucci @Videotron Down in Ahuntsic since 4pm today. So bad.

  • frank275 F.Riff (@frank275) reported

    @jamiljivani @ezralevant worst than Bell; Videotron in Quebec

  • jesse_arcouette Jesse Arcouette (@jesse_arcouette) reported

    @Videotron why is my internet not working all of the sudden? help

  • TheNeilHaley ThatMainframeDude (@TheNeilHaley) reported

    @Videotron Is there a problem between Videotron and Sportsnet? I am subscribed to Sportsnet but when I login to Sportsnet online, it says I have no subscription.