Vidéotron Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (11%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Commissioner Miner
(@fanCRTCProfling) reported
@Videotron @mayq2012 Not everyone works from home. Nurses, orderlies, pizza delivery people etc. Very poor excuse.
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Eric Shenfield
(@shennyboy) reported
@Videotron @Videotron - sweet! (The only customer service rep left at the company and they're on Twitter of all places...)
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Haitian Princess
(@haitianqueen91) reported
@Videotron #I needed your help 2 weeks ago
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YoItsFrostyy
(@yoitsfrostyy1) reported
@A_E_P__B On an unrelated note what is videotron never heard of them
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Naturist David
(@DaveTheNaturist) reported
@virginmedia We simply wanted to cancel 1 TiVo box but saving was only £4 per month! So we decided to cancel everything except BB but we would still be paying MORE than new customers despite being with Virgin since day1; Videotron > NTL > Virgin; 30 years loyalty not rewarded.
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JohnWilliams
(@JohnWil03812844) reported
@Videotron lack of respect for your customer time is unbelievable when trying to get hold of any departments by calling 611. Today I will be taking another service from you and going to a different company that is more mindful. Great job...
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Chris P Bacon
(@pozpiggy86) reported
@fanCRTCProfling So... Since most people are unemployed, rather than working from home, the poor and underprivileged people who are in an unfortunate circumstance must subsidize the people who are working from home... No... Sounds to me like @Videotron mismanaged their network!
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BRING RAP MONSTER BACK - STREAM MMMH
(@isaiah_borges) reported
@Off_ChrisTyson @Videotron because it is physically damaged. the videotron device protection’s only moment where you don’t pay the deductible is when your device is malfunctioning without any physical damage. all other type of claims requires a deductible
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I used to have cancer...
(@SexyCancerBeast) reported
@Videotron This new outage system, honestly, we no longer have a map that shows the location all we see is a red blot on a map with no details. So now calls are backed up because prior to this system we could see enough details where we wouldn't have to call to get details.
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Ann Lemieux
(@ann_lemieux) reported
@Videotron @mayq2012 The new reality is also half the population are unemployed or have less hrs = less pay. At least our Banks and Landlords have the decency not to step on people when they are down. #DoBetter