Vidéotron Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Pottel
(@JPottel) reported
They were sympathetic to the situation, took notes on what happened, and said the call would be reviewed. Hopefully they weren't just paying lip-service. They promised me a trusted @Videotron retention representative from their team, would call me within an hour or two. (5/n)
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Maria Bouabdo
(@BouabdoMaria) reported
Is anyone else in the Montreal area having wifi problems with Videotron right now??
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JustJesss 🕹️⚡
(@JesssAdel) reported
If anyone has any suggestions for actual GOOD internet providers in Montreal / Canada that aren't owned by Videotron, please help 😣🤞✨ Is it true that Bell is also bad?
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Jean Sla
(@JeanSla1) reported
@Videotron Hey I moved into my friends apartment after he died. I called videotron to close his account and open a new one in my name. They transfered his videotron debt into my name. I received a 400$ debt. I never agreed to take over his account? I only wanted to close his and open one
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Dave Thibault
(@Dave_Thibault) reported
@JesssAdel My home and work both had Videotron and both had frequent outages. For my home internet we changed to VT's Helix network and that seemed to fix the issues (It was the same price and we got faster DL speeds). We're still having problems at work though.
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segacs
(@segacs) reported
@CRTCeng @Videotron @CCTS_CPRST I already filed a complaint. I'm waiting to hear back. Thanks.
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Jean-François Mezei
(@jfmezei) reported
@Milnoc @Videotron never again with them. PKP wrecked house when I was with them and caused me many problems. had to backpay 6 months for which I had already paid and then wait for refund (because of screwup in billing system PKP ordered installed before it was ready.
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Josh Pottel
(@JPottel) reported
It took several attempts to convince this representative to connect me with a supervisor after telling me no one else would help me and that they were at the highest level I could speak to. Eventually, I did get a @Videotron supervisor on the line. (4/n)
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Josh Pottel
(@JPottel) reported
@Videotron generally offers excellent service and that is why I've hung around as a client for over a decade. The prices have become exorbitant, but that's not the fault of the service folks who take our calls. Today, that script was flipped, and I am beyond disappointed. (3/n)
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Julien Lavigne
(@Julien_Lavigne1) reported
@Videotron @FX_Canada Why can't I access #FXNow even tho I subscribe to the channel? #Videotron is not listed as a cable provider when I try to sign in.