Vidéotron

Vidéotron Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 11/08/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (6%)

    TV (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • bunnyette Beth W (@bunnyette) reported from Montréal, Québec

    @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

  • PXHoudini Harry Nikolidakis (@PXHoudini) reported

    Guess we are dumping Direct TV #SundayTicket **** sake Bell or Videotron

  • Ykazzyy Yasxh (@Ykazzyy) reported

    @Videotron @Raysterz They dont have any info. Dont waste your time calling. No timeframe on when the service will be back on or if technicians are even on site to fix it. What a joke!

  • TaufikShom Name (@TaufikShom) reported

    @juycer @Videotron Last Saturday, I switched from Fizz 120mb/s to Videotron 400mb/s. With Fizz I received constant 125-130mb/s, never went below 120mb. Videotron speed is jumping between 50-300mb/s. Out of 30+ speed tests, I got 400mb/s only twice, and in evening night speed is between 50-60mb/s.

  • Death7Conqueror Death The Conqueror (@Death7Conqueror) reported

    @DeadByBHVR (1/2) Good morning and Merry Christmas ! My internet(Videotron) has been down since yesterday morning (~10:00 MTL time on the 24th) which has made it impossible for me to log into the game to play and redeem my daily gifts.

  • Raysterz . (@Raysterz) reported

    @Videotron hi there I’m in Pierrefonds and haven’t had service since last night,do you know when it will be restored?

  • VOID65300665 VOID (@VOID65300665) reported

    @Videotron . Internet is gone once again. Hope to get money refunded with all those issue.

  • Seagull_Prime Eric Bruneault (@Seagull_Prime) reported

    Hey @Videotron did you try turning on and off your services just to see if it working #videotronIT #support

  • PatrickPio1 Patrick Bourke (@PatrickPio1) reported

    @Videotron, I have been without cell service all day. Is there an outage and if so, have you any idea when the issue will be fixed?

  • Thabithaelymos1 Thabithaelymos (@Thabithaelymos1) reported

    @Videotron @VOID65300665 My internet is not working either why I’m in Laval