Vidéotron Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (9%)

3. 

   TV (7%)

4. 

   Total Blackout (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Ricardo Alonso (@richblackhat) reported a minute ago

  @Videotron #montreal #blackout My wifi is down! and i spent all my data during the 4 day blackout, now i have power but not wifi and i dont have a lot of data to deal with your chatbots ! h3n 2n2 my ref code PHUPR please do something! @fizz_ca #Fizz @Videotron

• Sebastien Scieux (@ScieuxSebastien) reported a minute ago

  @Videotron Ahuntsic service off.

• Alice Goldbloom (@alice_goldbloom) reported 4 minutes ago

  @Videotron I have been trying for 3 days to reach tech support. The line is always busy. I tried chat and was kicked off after 1.5 hours of waiting for a reply. Frustrating.

• Sparklepuss (@Sparklepuss1) reported 7 minutes ago

  @Videotron Why don’t you tell people that their mobile service maybe be blocked because you have an overage limit? Either call cust serv and spend an hour on hold, OR remove the block by logging in to your account.

• Screwhead (@djScrewhead) reported 8 minutes ago

  @Videotron H3W1W8 came back for 7-8 hours yesterday, but it's back down!

• Deb White (@debbieabo) reported 9 minutes ago

  @Videotron I call BS on this post still no wifi service. It actually came on yesterday for a couple of hours and then disappeared.

• Sparklepuss (@Sparklepuss1) reported 9 minutes ago

  @Videotron Your customer service is TERRIBLE! For Videotron mobile users using their phone as hotspots because their Helix is down:

• AIDEN (@aidenmtl) reported 10 minutes ago

  @Videotron can you confirm an outage in old port? H2Y 2V1. We were not impacted by the ice storm - never lost power but have had no internet since last night. @Videotron

• ⁑ ✰ MoMo ✰ ⁑ (@darkmolly) reported 12 minutes ago

  @Videotron Still not working at St-Laurent. No land line, no TV, no internet.

• Gerald Prezeau (@GeraldPrezeau) reported 12 minutes ago

  @Videotron Its been 4 and a half days at H9J still nothing! Very weak infrastructure , all Bell clients in the area have no issues!