Vidéotron Outage Report in Moncton, Westmorland County, New Brunswick

Problems in the last 24 hours in Moncton, New Brunswick

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Moncton, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Salpi M (@SalpiMak) reported 5 minutes ago

  2/2 being a loyal @Videotron customer of 25+ years they would be accommodating and make the customer happy…but nope! I guess it’s time to look somewhere else! #Helix #videotron

• 
  Commissioner Miner (@fanCRTCProfling) reported 5 minutes ago

  @VassB @jamespmcleod @Bryson_M Then there was the fight I has with one lady who said you are forced to buy Bell telephone service and pay it. It will be on the bill. I said a videotron outlet is there (I pointed to it). I will buy their voip & internet. Boy did that end in a fight. She went banana's.

• 
  Commissioner Miner (@fanCRTCProfling) reported 5 minutes ago

  @jus_bou @CTV @Videotron In chrome the site will not even load for me. Gives an error. Will try firefox next ok your picture, what u see is due to either 1) an ad-blocker or 2) you have to enable 3rd party cookies to fix it.

• 
  the nintendo shamecube (@mattgcn) reported 8 minutes ago

  @NoLore @Videotron jesus christ every time ive done tech support with teksavvy or koodo on twitter they just get like, a simple confirmation. an app hookup is nuts

• 
  Leon Sean (@ThisIsLeonSean) reported 10 minutes ago

  @WWENetwork @Videotron I had a subscription to WWE Network just to access the archive content on the site. Just found out that the site no longer thinks I have a subscription so I actually ended up canceling my subscription. Keep up the great work!

• 
  Gabe (@bordseed) reported 11 minutes ago

  @dumbestmonika @Videotron The actual **** 😭

• 
  Salpi M (@SalpiMak) reported 12 minutes ago

  @Videotron What a joke! The guy just called to say that he can’t do anything for me. WOW! GREAT 👍 fantastic customer service @Videotron. I’ve had it with your bullshit!

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 13 minutes ago from Montréal, Quebec

  @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

• 
  Nanci Murdock (@nanci_murdock) reported 13 minutes ago

  Can anyone shed light on why @Videotron would not support eSim technology (when every other carrier in 🇨🇦 already does)? Is it just me or is this Videotron’s Kodak moment?

• 
  Commissioner Miner (@fanCRTCProfling) reported 15 minutes ago

  @VassB @jamespmcleod @Bryson_M Some very big issues here in marketing, exclusivity and in being forced to pay Bell (or videotron) for a service u will not use or even want.