Vidéotron Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (61%)
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Wi-fi (18%)
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TV (10%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Front Line Red Shirt
(@Hobbit1969) reported
from
Gatineau, Québec
@BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily
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Vlad Catrinescu
(@vladcatrinescu) reported
Hey @Videotron - Just called tech support and your employee basically said he doesnt feel like helping and was very disrespectful. What happened to your customer service?
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snafu
(@Snurdel) reported
@Videotron you just interrupted a movie at the last ten minute mark to do an update without my consent??? WTF?
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
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Dominic / 🇨🇦 🏳️🌈
(@BeachFoamPop) reported
@Videotron Yes, I did. The problem is on and off. And only on this channel.
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Mira
(@mira_coms367) reported
@dizoneric @Videotron I just got off the phone with an agent who said there is an outage in the area. She didn’t know exactly how long until the service is restored but maybe a couple of hours, and before tomorrow.
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Marc-André Moreau
(@awakecoding) reported
@raffaeler The OnePlus series is great, but I would unfortunately have to buy it separately at full price instead of getting one of the phones available with the subsidized contracts with my local service provider (Videotron). I'm looking at the Samsung S22 Ultra or the Pixel 6/7 Pro now
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Marc Griffin
(@montrealmarc) reported
@dave_macattack @Videotron Im so sick of that company. My internet sucks and they keep making exorcise and keep raising ghee prices.
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Eric Dizon
(@dizoneric) reported
@Videotron Yeah but no one is answering in both chat and call. So Im out of options here. It’s been an hour… maybe pass the info along now that you see multiple users have internet issues.