Vidéotron

Vidéotron Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 11/29/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • mke1138 Mike (@mke1138) reported

    Another Sunday, another @Videotron failure. Can’t even watch @OFF_TLMEP without it pixelating into Lego blocks. If this keeps up we’re just going to switch to @Bell. They might be evil but they can keep their service running.

  • DevakiGroulx Devaki Groulx (@DevakiGroulx) reported

    @zerojay @Videotron Yes. Contacted them hours ago -outage in the area. Still not in :-(

  • zaheedonism Zaheed Bardai (@zaheedonism) reported

    @mke1138 @SaskTelSupport @Videotron It’s pretty awful. Wifi is nonexistent upstairs (router in the basement)

  • fagstein Steve Faguy (@fagstein) reported

    Bell filed a complaint last fall against Vrai, because Quebecor wasn’t offering it at all to non-Videotron subs, a clear violation of #CRTC policy. It’s now available through the QUB app, but Bell says that offers fewer concurrent streams and can’t be watched on a set-top box.

  • vveresterben Sterben von Todsleben ⚧🔞 (@vveresterben) reported

    @Videotron Yep same problem here, Helix is not connecting to the WiFi. Will wait a bit I guess no time to play with it.

  • jcorsetto73 corsi (@jcorsetto73) reported

    @Videotron ....client still waiting for invoice to be fixed correctly. I was told a few weeks ago "you dont seem to understand sir, the issue is fixed and will appear next bill". Well guess what i DO understand the problem and its videotron that doesnt seem to understand.

  • Vee__Writes Mrs. Larmond (@Vee__Writes) reported

    @Videotron defunct can only file complaint because they cannot sue. They have no money. They are in chapter seven bankruptcy. Laugh & carry on 🥂

  • LouiseCondy Condy (@LouiseCondy) reported

    @Grumpy_grrrrrrr Not working? I fully expect not to have service tomorrow with videotron helix

  • baz_cristina Cristina Baz (@baz_cristina) reported

    @Videotron internet down again!!

  • AdamSavage79 Dr Who (@AdamSavage79) reported

    @Videotron Tried that. You ignored me. Complaint form/email/link please.