Vidéotron

Vidéotron Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 02/11/2026 02:10

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • TVBCRehfer TVBC (@TVBCRehfer) reported

    @AnjaKaradeglija @BryanPassifiume Does that dismiss Tech Savvy's complaint that Rogers is giving Videotron a rate they cant get? If it does the next shoe to drop is the Rogers/Shaw approval.

  • bizonLiv Liv (@bizonLiv) reported

    @Videotron I have an outage - my helix gateway doesn't connect to the internet no more

  • jonathanallard Jonathan Allard (@jonathanallard) reported

    We've been down today since around 13:30 (2h ago), still nothing @Videotron @TekSavvyNetwork

  • ReaperClose Mark (@ReaperClose) reported

    @Videotron my service has been down all day in Laval. What’s going on

  • StreetDreamsOtt SUDEVI (@StreetDreamsOtt) reported

    @midquery @Videotron Thanks for the info. I thought my wifi modem was broken

  • Luis26HV Luis V (@Luis26HV) reported

    @videotron no wifi on my modem since 10 am at my home in NDG. Ive talked with support two times and they didn’t solve it 😡

  • MannyTerrebonne COLDBLUE (@MannyTerrebonne) reported

    @MatthewEvolves umm...the guy owns videotron ? you dont think he wants to have his stuff on his own network eventually ?

  • brianpa65577962 brianpartridge555 (@brianpa65577962) reported

    @Vono13 @CP24 Not true at all. In Montreal, Rogers, Telus, Videotron and Bell worked together to install the network, at NO COST, to the City. It doesn't make them any more profits. BAI however wants to use our data to push ads to us, so they can make money.

  • ReaperClose Mark (@ReaperClose) reported

    @Videotron it’s 2 days and still nothing, spoke with tech support and they are working on it. Fix the problem.

  • btaplatt Brian Platt (@btaplatt) reported

    More: ⁃a commitment to invest $5.5 billion dollars to expand 5g coverage and additional network services ⁃and a commitment to invest $1 billion to connect rural, remote and indigenous communities Penalties of up to $200 million on Videotron and $1 billion on Rogers