Vidéotron outages and service status in Mont-Laurier, Quebec

Problems in the last 24 hours in Mont-Laurier, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Laurier, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Mont-Laurier, Quebec

Latest outage, problems and issue reports in Mont-Laurier and nearby locations:

• 
  LiViD | CsMoerLsac (@CsMoerLsacCSGO) reported 40 minutes ago from Mont-Laurier, Quebec

  Je pensais pas être aussi accro a l’internet jusqu’à maintenant... Sa fait 3 semaine que j’attend que @Videotron me branche ! Toute ma rue l’on ... je les est même appeler avant l’achat de mon terrain pour être sur que setais disponible et la il me demande 9000$ pour me conect 😓

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scale (@alliareault) reported 7 minutes ago

  @MarkJCarney 15 min city model lacks adequate internal regulatory mechanisms. Vidéotron breaking CRTC & own regs by allowing unauthorized personal internet/tv account at my location Agora /Villa in Gatineau. Centurion failing to uphold its responsibility as service facilitator.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 9 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Scale (@alliareault) reported 10 minutes ago

  @MarkJCarney @francoislegault Vidéotron isn't providing nor is Centrurion facilitating internet that's incl in rent re my lease. Agora 15 minute city. I haven't had internet since Nov 24. I'm a tenant. Also I want to build underground greenhouse network Hearth Systems: goods. Independent regulatory mechanism.

• 
  Ann 🇨🇦 (@Annwatson29) reported 14 minutes ago

  @Lucky_NUM13 @Videotron It would be nice to be kept informed instead of letting customers waste time thinking the problem was at our end like the message on TV implies.

• 
  Fluxtrot (@fluxtrot) reported 17 minutes ago

  @Videotron Obviously I have to call Videotron personally... No ****! Unverified account... Signed by Joe-Rainbow-Cat-Face... Nobody would take that seriously.

• 
  Fluxtrot (@fluxtrot) reported 17 minutes ago

  @Videotron Also, the clock is ticking... I will check in every three hours to see what you are actually doing. A non-reply to my DM - I will assume you have done NOTHING (or trying to call that one one guy in India that knows his ****.

• 
  Morin (@MorinLoL1) reported 18 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  RiouxSVN (@RiouxSVN) reported 19 minutes ago

  Update on the ongoing outage: power is restored, but our network provider (Videotron) still has issues with the power outage. They did not provide an ETA yet.

• 
  François Caron 🇨🇦 (@Milnoc) reported 19 minutes ago

  @fanCRTCProfling Nope. One important aspect of Videotron is that the service is reliable and the billing's accurate. I never have to fight with them.

• 
  Zohar Bat Sarah 🇨🇦🇮🇱 (@Melinster) reported 20 minutes ago

  Anyone else unable to use their phone on @Videotron today? Getting a "not registered on network message". Installed their new Sim card, still not working.