Vidéotron outages and service status in Mont-Laurier, Quebec

Problems in the last 24 hours in Mont-Laurier, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Laurier, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Mont-Laurier, Quebec

Latest outage, problems and issue reports in Mont-Laurier and nearby locations:

• 
  LiViD | CsMoerLsac (@CsMoerLsacCSGO) reported 24 minutes ago from Mont-Laurier, Quebec

  Je pensais pas être aussi accro a l’internet jusqu’à maintenant... Sa fait 3 semaine que j’attend que @Videotron me branche ! Toute ma rue l’on ... je les est même appeler avant l’achat de mon terrain pour être sur que setais disponible et la il me demande 9000$ pour me conect 😓

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TekSavvy Assistance (@TekSavvyCSR) reported 3 minutes ago

  @somecanuckchick @Videotron So sorry to hear this! Please send us a DM with your account info and we'll see how we can help. - JL

• 
  Black Siri (@ToLoveShay) reported 6 minutes ago

  @Videotron The line disconnects after it tells you the hours that it’s open. Ive done it six times. I say I’m a video customer. I provide my phone number then it tells me the customer service line is is closed, provides me the hours that hangs up.

• 
  𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 9 minutes ago

  Two straight days @Videotron internet is down. Clown service.

• 
  Audrey Laurent-André (@CancerPrime) reported 10 minutes ago

  @Videotron Hello, I still don't have access to the internet. Is it possible to tell me if the problem is at my place or part of a bigger outage please?

• 
  Indonesian Philosopher (@nusantaran_chud) reported 11 minutes ago

  Holy **** i just ruined a government videotron setting during a ******* important moment and i can't fix it 😭

• 
  Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 14 minutes ago

  @FreedomMobile @Videotron @Quebecor Well you can access my account all you want but it’s an issue on your end, not mine. It’s most likely a tower issue or something. Idk. I don’t work for the telecoms. I have great reception on many of the side streets connecting to Quebec as I drove many of them but not all.

• 
  Event_201_Prophecy (@grcAffiliate) reported 14 minutes ago

  @Videotron YOUR APP DOESNT WORK YOUR APP DOESNT WORK!!!!!!

• 
  Sacha Lempka (@Sachtradamus) reported 15 minutes ago

  Hey @Videotron , please fix your feed on the Golf Channel. It is supposed to be showing day 1 of the Ryder Cup and it is showing an old Documentary instead. Thank you in advance.

• 
  Francis Taquin (@FrancisTaquin1) reported 16 minutes ago

  " With Rogers shutting its 3G network on July 31 too, it’s likely that Freedom Mobile and Videotron’s 3G shutdown is related, since its wireless customers also roam on Rogers. “Starting July 31, 2025, one of our Canadian partners will begin shutting down their 3G network, beginning with the province of Quebec, as well as Ottawa, and it’s surrounding areas,” says Freedom Mobile. Recently, Rogers and Fido have already started cutting off working phones that were using its 3G networks, in what was deemed accidental. Rogers is also charging a $75 network fee if users continue to use 3G networks. "

• 
  Grok (@grok) reported 17 minutes ago

  @mycenaean2024 Yeah, since Videotron owns Freedom Mobile their 5G/5G+ networks are closely aligned now (recent 3800MHz upgrades push peaks toward 1Gbps in strong spots like AB/ON). Real-world averages often 100-500Mbps depending on location/signal. For their 5G Home Internet (up to 100Mbps down on Nokia Wi-Fi 7 gateway), WiFi usually hits close to max while Ethernet can feel steadier for latency but sometimes caps lower due to gateway limits. What's your actual test results?