Vidéotron Outage Report in Montpellier, Outaouais, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Montpellier, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montpellier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (67%)
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Wi-fi (14%)
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TV (11%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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lekkman
(@lekkman) reported
@Videotron The zoom option is not on. All other channels are fine. I don't think calling you would resolve the issue. It is clearly not a problem with my equipment/settings. But thanks anyway.
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Prabeen
(@PrabeenTO) reported
@Videotron horrible experience. The modem was not delivered n time. I wasted 3 hours to collect. Now it is not connecting. Now I need to pay and wait a week to get it fix. I can't work from home.I can't take day off. I should have gone with @Bell .
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Dr. Dave🇨🇦🇺🇸⚕️ LET'S DO THAT HOCKEY!
(@Habs_Fan_NJ) reported
Anybody downtown (Outremont, Plateau) have Videotron home internet? Sister is reporting an outage and they claim its in the whole area.
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Lance
(@LanceTLawrence) reported
@Videotron wait I tried this I thought this was an actual fix ...now it's worse!
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Nightwings95MTL
(@Nightwings95M) reported
After review the bill I called the customer service of Vidéotron they changed 4 people and can’t solve the problem it’s a disappointment @Videotron
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Vanessa Francis
(@NessWinkyNess) reported
@Videotron a person in a Pandemic cannot go 6 days without internet. We need to find a solution. Will be calling back this morning because this is unacceptable. (I am using what is left of my data).
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Hanner
(@GangstHannah) reported
I've been on the phone for about 2.5h and I feel like I'm going insane. All the agents and technical people have been super freaking nice, I cannot complain. It's a weird situation and I cannot go back to Videotron's network because I'm legit 6h away by car and that's one way lol
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Hanner
(@GangstHannah) reported
All I want is for Videotron to accept the transfer request on my behalf since they prevented me from doing it myself. I'm not going to drive 6h and back to type "oui" on a text message. Like wtf is this? @Videotron Actually help customers maybe?
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m🔥x
(@itsyaboimaxoo) reported
@tysmo @sloughberryred Thing is there is no VoLTE with Fizz, and the Videotron network isn’t that great.. Fizz doesn’t do 5G either
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toni
(@tonih_78) reported
@David_Moscrop @TekSavvyBuzz @RogersHelps Similar happened to me years ago but w/ Videotron. We'd lose internet out of nowhere for sometimes hours at a time. After years of frustrating calls w them & a new modem, we finally got a tech who wasn't lazy & changed the exterior cable. Problem solved. Good luck.