Vidéotron Outage Report in Montpellier, Outaouais, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Montpellier, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montpellier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (72%)

2. 

   Wi-fi (10%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Star Origin (@OrionSkydancer) reported 5 minutes ago

  @Videotron Ahuntsic-Cartierville H2B still down. Been on and off since Friday evening, and this is currently 24+ consecutive hours without power. This is starting to get slightly annoying. Can we have more than just numbers thrown at us, and some actual mapping of restoration efforts?

• TG (@SBHSNGL) reported 6 minutes ago

  @Videotron @djScrewhead We want CEO to resign and never be hired again by anither company

• Ricardo Alonso (@richblackhat) reported 11 minutes ago

  @Videotron #montreal #blackout My wifi is down! and i spent all my data during the 4 day blackout, now i have power but not wifi and i dont have a lot of data to deal with your chatbots ! h3n 2n2 my ref code PHUPR please do something! @fizz_ca #Fizz @Videotron

• JCD35 (@jamesschriss) reported 11 minutes ago

  @Videotron H9R 4M1 still down

• TechWithPets (@KittiesRules) reported 11 minutes ago

  @Videotron 90%? Where? Not where I live, in villeray in the H2P. Never though I would be looking at the competitions but I am looking because no I cannot work from home using my cell phone I need my computer to have access to the internet.

• Sixman67 (@sixman67) reported 12 minutes ago

  @Videotron H4L1L1 St Laurent , no phone or tv service since Wednesday and power was restored Thursday afternoon. Any idea on resolution?

• Sparklepuss (@Sparklepuss1) reported 12 minutes ago

  @Videotron You all really failed at being on top of your game. This is basic 101 customer service. Your 90% restored service is garbage if you don’t tell your customers how to then get their access back. Franchement, vous faites dure. Un gros zéro pour votre service à la clientèle.

• AIDEN (@aidenmtl) reported 23 minutes ago

  @Videotron can you confirm an outage in old port? H2Y 2V1. We were not impacted by the ice storm - never lost power but have had no internet since last night. @Videotron

• Deb White (@debbieabo) reported 25 minutes ago

  @Videotron I call BS on this post still no wifi service. It actually came on yesterday for a couple of hours and then disappeared.

• robert maccaull (@CanadianKryles) reported 25 minutes ago

  @honeylust5 @IFizziks @Videotron So I don't know if it's true, what I read was since some towers were down (which Helix uses) it left the ones still up eventually overwhelmed, which is why the net was up and down