Vidéotron

Vidéotron Outage Report in Montpellier, Outaouais, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Montpellier, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montpellier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Montpellier, Outaouais, Québec 02/18/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • silverdesk benjamin saravia (@silverdesk) reported

    @Videotron Is there a map for the outage?

  • andreas_indro Andreas Indro (@andreas_indro) reported

    @Videotron Helix gateway (tower) was working since the electricity came back around 10AM. But 20 min ago no internet, no TV, the tower is blinking orange. Gateway offline. Is it our gateway that's defective? Or is it something else? Trying to call customer service, always busy.

  • TheMistryUK Priesh Mistry (@TheMistryUK) reported from Dorval, Québec

    @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

  • thecaoyana Stayana Regina (@thecaoyana) reported

    @Videotron What if lack of electricity was never a problem in an area? What would the reason be for the sudden interruption of your services in such area? Genuinely asking

  • sstar9999 Rock Star (@sstar9999) reported

    @Videotron Still down in WEST ISLAND, been over 2 days.

  • SBHSNGL Navdeep Glory (@SBHSNGL) reported

    @Videotron I am cancelling my Videotron service and going to Bell. Hydro is back and they still can’t restore internet what a shame

  • Saharharhar Sahar - زن زندگی آزادی #MahsaAmini (@Saharharhar) reported

    @ManicinBadlands @Videotron Me tooooo 😭 I'm stuck at home with a sprained ankle/crutches, so this really sucks :(

  • L0uraG curi00sa (@L0uraG) reported

    @Videotron Dans le context actuel-crédit a service that u did not offer us literally the minimum you can do!

  • freefox76 Al (@freefox76) reported

    @Videotron I bet I can have bell installed before you restore service. Horrible company.

  • meletakos NickDarius 🚹 (@meletakos) reported

    @Videotron Still down H3M. Came back online yesterday for about 30 mins and nothing since