Vidéotron

Vidéotron Outage Report in Montpellier, Outaouais, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Montpellier, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montpellier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Montpellier, Outaouais, Québec 03/17/2026 21:00

March 17: Problems at Vidéotron

Vidéotron is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • PythagSheeorem Pythagoras Sheeorem (@PythagSheeorem) reported

    @Videotron Not an excuse, other providers have service. You are VERY quick to charge overages… I assume you will be consistent and compensate customers accordingly for the outages?

  • swearahs Sara (@swearahs) reported

    @Videotron Can you PLEAse Give us a time frame of when will this issue be resolved?!!!!!

  • AngeloStavrow Angelo Stavrow (@AngeloStavrow) reported

    @Videotron The support line is busy and I’m sure your customer support agents are swamped, but it’d be helpful to have a way to check or report an internet outage online (like Hydro-Quebec has). Does such an option exist?

  • swearahs Sara (@swearahs) reported

    @HearMeSeeMe2 @Videotron Are you still experiencing the outage? I’m in Vaudreuil-Dorion and experiencing the same issue

  • josanchez65 Jorge Sanchez (@josanchez65) reported

    @Videotron Are landline services and internet still down in Dorval ?

  • CADNJDevils DevilsPlayoffs (@CADNJDevils) reported

    "The customer you are trying to call is not available. Please try again later." ROFLMAO, are you kidding me @Videotron ?

  • amoli38393069 amoli (@amoli38393069) reported

    @Yougzz @RNestasko10423 @Videotron Maybe but services never work 100% ALL the time, there will always be outages. If you NEED them, YOU should have a plan for these outages.

  • CADNJDevils DevilsPlayoffs (@CADNJDevils) reported

    Are we ever gonna get any DM updates in regards to our services being down? @Videotron

  • gflipo Guillaume Flipo (@gflipo) reported

    @josanchez65 @Videotron No Videotron internet service near Dorval Elementary since power went out last night

  • thebookaddict Andrea (She / her) (@thebookaddict) reported

    @Videotron My Internet and TV have been down since yesterday 8:30 PM, and your phone lines are busy. Can we get regular updates here?