Vidéotron

Vidéotron Outage Report in Montpellier, Outaouais, Québec

Some problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Montpellier, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montpellier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Montpellier, Outaouais, Québec 01/02/2025 13:00

January 02: Problems at Vidéotron

Vidéotron is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. TV (4%)

    TV (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • michaelcoirazza Michael Coirazza (@michaelcoirazza) reported

    @Videotron is there an internet outage in the Laval area??

  • BTC_Sniper btcsniper (@BTC_Sniper) reported

    Who still pay for T.V. subscription @Bell_Support @Videotron , you basically pay to consume ads, while you can pay premium service on #youtube or #netflix for no ads..

  • Habs_Fan_NJ Dr. Dave🇨🇦🇺🇸⚕️ LET'S DO THAT HOCKEY! (@Habs_Fan_NJ) reported

    Anybody downtown (Outremont, Plateau) have Videotron home internet? Sister is reporting an outage and they claim its in the whole area.

  • vjose32 VJose32 (@vjose32) reported

    @XploreMobile You guys can’t just shut down. Manitoba is supposed to have 4 wireless carriers. Who will replace you or buy you? We need more competition not less. Please sell your services to Freedom Mobile or Videotron immediately!

  • girlknowstech Marie - Girl Knows Tech (@girlknowstech) reported

    @Chancine I have Videotron and couldn't use data or send text messages for 1.5 days during the outage.

  • Socpens scorpy (@Socpens) reported

    my @Videotron internet has been unstable since this morning's outage so looks like a stream might not be happening tonight yall... imma keep working on it but this make me sad

  • Eversharpe Mathieu Lussier (@Eversharpe) reported

    @Videotron internet down for almost 30 mins now. Why so many service interruptions midday in the past couple weeks. This is the longest though.

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    @Videotron Your website keeps switching to French, so I don't know which of the four options I should choose to login. Even when I choose English.

  • Transcanadian Anne Girard (@Transcanadian) reported

    @Videotron Seems you can take money from people's credit cards in seconds but can take weeks to reimburse if you decide not to become a customer. 35, 24, 32 minutes on the phone respectively getting nowhere. #poorcustomerservice #ReadTheFinePrint

  • iJonniM Jonni Martinez  (@iJonniM) reported

    @MobileSyrup NO! @Videotron needs to go outside of Quebec to help make a big 4 possible and bring competition. Quebec today has better prices than all of Canada.