Vidéotron Outage Report in Montpellier, Outaouais, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Montpellier, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montpellier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (15%)

3. 

   TV (11%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Commissioner Miner (@fanCRTCProfling) reported 4 minutes ago

  .@TekSavvyBuzz, looking at 60-meg cable. 1) You are $75.95 + modem (to my knowledge, last I looked, I also have to pay more to remove your throttle) 2) Ebox is $50 modem included (I'd never buy Bell anyhow, even for free). 3) Videotron is ~$60 You don't make this easy for me.

• ERP Frontier (@ErpFrontier) reported 7 minutes ago

  Just got the phone hung up in my face by @Videotron csr Louis Eric and told they will sue my mother for overcharging her a 1500 invoice. That is grade A customer service.

• kmtr7699 (@kmtr7699) reported 8 minutes ago

  @Videotron When will the problem with Helix be resolved?

• Ephraim (@OnlyEphraim) reported 9 minutes ago

  @Videotron Please clarify... Chat won't help me. My username and password are correct because I can log in to your website. So why do I need to call, when it's your app that isn't working... isn't giving me an error message, isn't functioning. Please explain why I need to call.

• Leviathan (@OceanNoodle) reported 12 minutes ago

  @Videotron Internet is down for some residents in Gatineau. Can't even watch TV. What is happening?

• Ephraim (@OnlyEphraim) reported 13 minutes ago

  @Videotron Data wiped. Cache wiped. Phone restarted. Still upset I have to call, because it's not MY issue There are days that mobile companies should remember that porting a phone is faster than waiting in the queue for tech support...

• eddy g 🍁 (@eddygeeeeeee) reported 13 minutes ago

  Day 4 back with @Videotron . I should never have left you for Bell.But yesterday,half my channels were gone and I had to reboot the receiver and call Videotron,but they fixed it right away.

• Chuck (@chuckfromcanada) reported 14 minutes ago

  @Videotron needs to get on top of the spam calling problem , i get 10 plus "fraud" "spam" or "lottery winner" calls a day and they do nothing. #useless.

• elzora84 (@Elzora84) reported 15 minutes ago

  So pissed off. Mid stream having a good time and @Videotron internet went to ****. Been now 4 hours and still not back up. Don’t you love paying for the highest quality and get **** in service. They can’t even tell when it will be back. Sadly no streaming anymore tonight :(

• WhippedKream (@WhippedK) reported 16 minutes ago

  @Splash_InG @SuperGirlKels @Z_E_R_C I've had opposite experience tbh (Bell outsources their call centers and it SUCKS) but Videotron doesn't have Fiber-optic so I will never go back lmao. I have no idea though on short term wifi plans how they each work. I suggest calling them both and see what they have.