Vidéotron

Vidéotron Outage Report in Montpellier, Outaouais, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Montpellier, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montpellier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Montpellier, Outaouais, Québec 11/20/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • GloriaCormier Gloria Cormier, CPACC (@GloriaCormier) reported

    @Videotron If we know that actual cable is cut by a fallen tree how can we tell videotron support ? The phones and chat are not being answered.

  • late9tplug Late Night Plug. (@late9tplug) reported

    @Videotron We’re still down here, Mercier-Hochelaga

  • Bringbackmovie1 Bringbackmoviemagic (@Bringbackmovie1) reported

    @SjKumar10 @Videotron Came back a couple if times for a few minutes but still down here in H4L too. Good to know I'm not the only one.

  • t4ttmynameonya Boston George (@t4ttmynameonya) reported

    @Videotron has, hands down, the worst customer service in the country. No internet for the last two days and I can’t get ahold of anybody 😭

  • TSUUNAMY POCHITA (@TSUUNAMY) reported

    @Videotron fix helix goddamnit i wanna play video games 😡

  • FightForeverMTL Marie but screaming in Québécois (@FightForeverMTL) reported

    Wishing the Videotron employee who, instead of helping me fix a long-standing problem, offered the shittiest half assed solution that's been tried no less than 6 times without success a very "get hit by a ******* bus"

  • Beemzz Beemz 🇬🇷🇨🇦 (@Beemzz) reported

    @Videotron Helix Internet still down in Rosemere J7A

  • McGrizzOfficial McGrizz (@McGrizzOfficial) reported

    @Videotron You guys shutting down services when everything was working is mindblowing to me. Dont get me those ice storm excuse when its past 32h after the storm and its only now we get cut??

  • RioLibero Rio V Libero (@RioLibero) reported

    @Videotron Is the Kirkland area down? We have no service.

  • Gabagooli7 Sfeez (@Gabagooli7) reported

    @Videotron That's still leaves 66% of your clients without service...