Vidéotron Outage Report in Mont-Tremblant, Laurentides, Quebec

Problems in the last 24 hours in Mont-Tremblant, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Tremblant, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (8%)
• E-mail (4%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marie - Girl Knows Tech (@girlknowstech) reported 5 minutes ago

  @Chancine I have Videotron and couldn't use data or send text messages for 1.5 days during the outage.

• 
  Michael (@weekendrageguy) reported 6 minutes ago

  @Videotron Crazy how I have had Internet issued for 3 months but cant gain access to my account because apparently you can only have 1 person on a Helix account? Help me understand how trash of a company you are without telling me how trash of a company you are....here you go 1st

• 
  Marcel de Hêtre (@marceldehetre) reported 7 minutes ago

  @Videotron Problem still not resolved; can’t really use the internet (work, streaming, cloud, email) because you never know when the connection will drop. Going on the third week of this “disagreement” with no end in sight… 🤬🤬🤬 calling won’t do any good “we’re aware of your problems…”

• 
  Mathieu (@ThinkSayMakeDo) reported 7 minutes ago

  @Videotron Hi, I just transferred my numbers to Rogers, I just got my Videotron invoice this morning. Can I get next month's service credited back since I didn't use it?

• 
  Videotron (@Videotron) reported 9 minutes ago

  Notice to our customers | The Ukraine 24 channel ceased operations on July 21, 2022 and is therefore no longer available. Videotron is pleased to have been able to help the Ukrainian Canadian community stay informed by making Ukraine 24 available free of charge.

• 
  Jack-A-Roe (@ryanrdt) reported 12 minutes ago

  @norootcause Videotron is really solid for home internet. I hate to support a separatist. Honestly I highly doubt whoever made the mistake will work in the industry again. I know the business and reliability has been a huge focus for years. Really Canada does have reliable service

• 
  lekkman (@lekkman) reported 12 minutes ago

  @Videotron The zoom option is not on. All other channels are fine. I don't think calling you would resolve the issue. It is clearly not a problem with my equipment/settings. But thanks anyway.

• 
  Richard Blais (@RichardBlais12) reported 13 minutes ago

  @michaelcoirazza @Videotron Yes i called and there is a problem in Laval

• 
  Dr. Dave🇨🇦🇺🇸⚕️ LET'S DO THAT HOCKEY! (@Habs_Fan_NJ) reported 13 minutes ago

  Anybody downtown (Outremont, Plateau) have Videotron home internet? Sister is reporting an outage and they claim its in the whole area.

• 
  hwoarangtag (@hwoarangtag) reported 13 minutes ago

  @Videotron unfortunately. Your tech support reps are as clueless as the affected consumers. Promising them that within 3 hours, service will be restored, and 5hours has gone by, nothing is working