Vidéotron

Vidéotron Outage Report in Mont-Tremblant, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Tremblant, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Tremblant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Mont-Tremblant, Laurentides, Québec 02/26/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • JackCha59051190 Jack Charles (@JackCha59051190) reported

    @Videotron Since Fizz is owned by @Videotron there is DEFINITELY something videotron can do to fix this terrible customer service. How about you either forward this complaint to your manager or you give me your manager's contact information?

  • HughflynnCompos Hugh Flynn Composer (@HughflynnCompos) reported

    @virginmedia I am considering rejoining Virginmedia but the wall socket was installed by Videotron about 30 yr ago & all the sockets have been removed leaving the cover and chassis. Is it possible me to pay for an engineer to fix before taking out a new contract. Thanks

  • eatdrinkmtl Eatdrinkmontreal (@eatdrinkmtl) reported

    @Videotron fix the damm internet!!!!!!

  • extremecompute Frank Leonhardt (@extremecompute) reported

    @Siftah @TheRealRevK As I said, I was a student. Evening and weekend calls were never cheap! I know a few people who had "midnight lines", which was basically a time switch that turned the meter off between midnight and 6am. Then I got a Videotron cable line that did offer free local calls. Too late.

  • YourWeirdOppa YourWeirdOppa (@YourWeirdOppa) reported

    @Videotron hi, What number should I call if I don’t have internet service

  • Scott_EJ84 Scotty J (@Scott_EJ84) reported

    @videotron Internet connection is horrid this morning. Appears to be happening all over the city.

  • thomas_markus1 Thomas Markus (@thomas_markus1) reported

    Why is there a long delay in accessing ABC channel 30 via Helix remote? On occasion it stalls completely - this is the only channel with this issue! @Videotron @VideotronDiv

  • Mikael_chamber Mikaël Chamberland (@Mikael_chamber) reported

    Hi @fizz_ca / @Videotron, since Thursday all apple services like Apple TV, App Store, Apple Music, etc. have issue on your residential internet network only. Any ETA on when this will be fixed?

  • kavyanth kavyanth reddy #5 (@kavyanth) reported

    @Videotron no internet for an hour now Any outage ?

  • OMcconnor 🇭🇹 Vision 6'9...and a tiny guard 🇵🇸 (@OMcconnor) reported

    @Videotron Will do once I have the details. Currently, gathering information and it's looking worse. As a matter of fact, it's so bad right now, Bell is looking attractive. The infamous.... THE CUST SERVICE DEATH STAR 🫤