Vidéotron

Vidéotron Outage Report in Mont-Tremblant, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Tremblant, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Tremblant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Mont-Tremblant, Laurentides, Québec 01/17/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • kavanyoung Kavan Young (@kavanyoung) reported

    @j_gp93 @Videotron I'm in Aylmer and have zero internet but full cell service.

  • DrSamTheDentist Dr. Sam (@DrSamTheDentist) reported

    @cuto8 @reideltj @Videotron With the storm, Ottawa South is never going to see a resolution. They will deny any claims now that they can blame the storm. I am switching to bell on Tuesday, and while I’m mad I’ll be paying more, I’ll be happy to have service that works and support Apple Watch.

  • stuckincentre Bill McStravick (@stuckincentre) reported

    @David_Mulroney Rogers, Bell/Telus, Videotron and Sasktel, chose and signed contracts with Ericsson and Samsung, Freedom, we were down to Nokia or Ericsson, this decision could have been announced 2 years ago.

  • marcy2point0 Marcy D (@marcy2point0) reported

    Hey @Videotron you planning to get the TV service running anytime soon? Otherwise I ain’t paying for it this month. Get your act together please and thanks.

  • TheRealEkin0x Ekin0x (@TheRealEkin0x) reported

    @j_gp93 @Videotron I never lost power, but my videotron connection decided to stop working this morning. Nothing since

  • _MattBritton_ Matt Britton #BattleOfAlberta #FireItUp (@_MattBritton_) reported

    @Videotron Helix is back up and running now ( Chateauguay). Phone Tech support is still down. Endless busy signal. Glad it was resolved regardless. Background: Woke up at 7:30am to an onscreen message on TV with an error code saying program has failed, please try another

  • cuto8 Curtis (@cuto8) reported

    @reideltj @DrSamTheDentist @Videotron Videotron doesn't seem to give that option for iPhone. Sigh. For Android, I can do it but it's a slow workaround.

  • DrSamTheDentist Dr. Sam (@DrSamTheDentist) reported

    Week 2 of @videotron mobile outage in Ottawa. Support confirmed it won’t be resolved for weeks, if not MONTHS! I thought Ottawa was lucky to have Videotron coverage, but it’s a low quality product. Sad I’m likely switching to Bell or Rogers.

  • VengeanceLG Weap (@VengeanceLG) reported

    @Videotron Why is my internet still not working ffs

  • _MattBritton_ Matt Britton #BattleOfAlberta #FireItUp (@_MattBritton_) reported

    @Videotron is there a current Helix Outage ? Ive tried calling you and your customer service line doesnt even work.