Vidéotron

Vidéotron Outage Report in Mont-Tremblant, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Tremblant, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Tremblant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Mont-Tremblant, Laurentides, Québec 12/01/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • pacanukeha (AZM) Muffled Sounds of Gorilla Violence (@pacanukeha) reported

    Had an issue with my @videotron app - was geo restricted in Google Play but it seems it is because @GooglePlay makes it hard for apps like that to abide by multi-national T&S. ¯\_(ツ)_/¯ But CS went to the trouble of actually talking to devs and getting back to me which was nice

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Securit30546826 Right now there is a hearing on disconnecting "roaming users" on lower cost Quebec Videotron sims. If a person dares to buy a SIM/service from Videotron and is outside Videotron area for a month or so, then u get disconnected. Shows how sad it is.

  • K56879801 K (@K56879801) reported

    @Videotron Hello, based on our last conversation the supervisor called me back and we agreed that there will be no charges of the Technition visit, to my surprise the charges were added and the customer service has no notes of this agreement on my file. This is very vexing

  • KevinFilion Kevin Filion (@KevinFilion) reported

    @Videotron service down?

  • I_Know_You_99 Angelo (@I_Know_You_99) reported

    @Videotron I have to say your network is terrible here in Saint-Agathe. I don't know what it is but it has taken all weekend to post this..

  • hbshmoe hbshmoe (@hbshmoe) reported

    @Videotron is anyone else experiencing slow and not working internet this morning in the National Capital Region (both sided of the border)? @Bell

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

  • masabaer Eric Masaba (马重智) (@masabaer) reported

    @JefferyThomas @Bell @Videotron Ever consider getting your own neighbourhood wireless. A collective here in Liverpool did that. Gigabit wireless to fix the last km(mile) issue.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

  • K56879801 K (@K56879801) reported

    @Videotron If you read my message you know that I did contact customer service and they can’t help me with that