Vidéotron

Vidéotron Outage Report in Mont-Tremblant, Laurentides, Québec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Tremblant, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Tremblant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Mont-Tremblant, Laurentides, Québec 12/21/2025 14:30

December 21: Problems at Vidéotron

Vidéotron is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • haitianqueen91 Haitian Princess (@haitianqueen91) reported

    @Videotron #I needed your help 2 weeks ago

  • jennie666420 s (@jennie666420) reported

    @Videotron no your service sucks thats all.

  • ann_lemieux Ann Lemieux (@ann_lemieux) reported

    @Videotron @mayq2012 The new reality is also half the population are unemployed or have less hrs = less pay. At least our Banks and Landlords have the decency not to step on people when they are down. #DoBetter

  • Off_ChrisTyson CHRISTOPHER Tyson (@Off_ChrisTyson) reported

    @Videotron Disappointed. The phone is still under a 1 year guarantee. Why should I have to pay and fix something that is clearly a defective. Shame on you @Videotron

  • mon4730 Rick (@mon4730) reported

    @Videotron Nothing for the last 30 minutes. All lines continue to be down.

  • yoitsfrostyy1 YoItsFrostyy (@yoitsfrostyy1) reported

    @A_E_P__B On an unrelated note what is videotron never heard of them

  • MSzirmay Michael Szirmay (@MSzirmay) reported

    @Videotron can I please get some service? I was lied to by your sales and now for two lines, im being charged 1111.17$🤮🤮

  • worldofjimjim JimJim (@worldofjimjim) reported

    Can’t get through to #Videotron, is their call centre down?

  • LucDupont Luc Dupont (@LucDupont) reported

    @Tajinder2000 @RogersHelps Same problem with @videotron 😡

  • CatherineAnnik Catherine Annik (@CatherineAnnik) reported

    @Videotron my sim card is blocked and now I can’t call anyone!!! Please help me