Vidéotron

Vidéotron Outage Report in Newburgh, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Newburgh, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Newburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Newburgh, Ontario 12/10/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • LoveThePlateau Marion Bialek (@LoveThePlateau) reported

    @Videotron Videotron Helix signals are week and breaking up in Gatineau. Technical chat line is down. Telephone line to technical issues not taking calls. What’s happening!

  • Milnoc François Caron (@Milnoc) reported

    @fagstein Considering how bad of a reputation the Freedom brand has, rebranding it might help, but only if the service improves dramatically so as not to harm the Videotron brand.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    W/ C-18, the CRTC is already running with the words contained in it. Pretty bad. May as well install Bell, Rogers, videotron & Telus as gov.

  • christinasprong Christina (@christinasprong) reported

    @videotron Helix internet service is down in St-Leonard, hopefully it will be resolved quickly…#videotron

  • Lemom60668 The Oracle (@Lemom60668) reported

    @Bell I am currently locked out of my own network, over a 3g connection, Bell does not operate on. Trying to log the Videotron user center. It is looping. Trying to download the helix app, nothing is going on. #polqc

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    Obviously, @videotron NEVER tested the emergency alert system.

  • Kaiyoria Kaiyoria (@Kaiyoria) reported

    🥳FREEDOM HAPPINESS Quit my internet company vmedia garbage after so many days of stress and no service and constant back and forth. This morning went to a videotron boutique not far from me signed up got the router/modem on the spot got home connected it worked instantly relief!

  • LoveThePlateau Marion Bialek (@LoveThePlateau) reported

    @Videotron Videotron Helix signals are weak and breaking up in Gatineau. Technical chat line is down. Telephone line to technical issues not taking calls. What’s happening?!

  • gongman Bob Barbagallo (@gongman) reported

    @Videotron 1. Never got an email. 2. Videotron has removed two features of a subscription I am paying for, how do you suggest I get the functionality back. I never asked for a new app. I don’t need the new functions. I need the ability to record remotely and the remote control.

  • dave_macattack Dave MacIntyre (@dave_macattack) reported

    @montrealmarc @Videotron Yeah and then you can’t afford to pay it and they’re like “oh well it’s not our fault I don’t have access to restart the Internet! You’re the problem here!”