Vidéotron

Vidéotron Outage Report in Newburgh, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Newburgh, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Newburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Newburgh, Ontario 01/02/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

  • aderosas1 Alessandra (@aderosas1) reported

    Anyone else experiencing problems with #videotron? @Videotron your offices are closed and the WIFI is down, my landline telephone is NOT working and my TV is not working. Can you update us with the problem? What is going on?

  • curious6720 Tina (@curious6720) reported

    @Videotron Has anyone been falsely billed $1.75 for calling a taxi but you didn't use this service ?

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

  • robbycap418 Robert Caporuscio (@robbycap418) reported

    @Videotron @SheilaB06891416 That’s really not acceptable… changing channels on a whim to subscribing clients is not very customer friendly..l no notification?

  • naxalite coolio iglesias (@naxalite) reported

    @Videotron issues. English customer support?

  • Marco_281284 MarcoO (@Marco_281284) reported

    @Videotron For the chat is it customer service or technical support?

  • K56879801 K (@K56879801) reported

    @Videotron If you read my message you know that I did contact customer service and they can’t help me with that

  • Jojokofficial_ 💋 (@Jojokofficial_) reported

    @IssaCheckmate @Videotron WTF @Videotron this is actually horrible. I’m so sorry you went through that. I’m definitely never going to go with their services and will make sure no one around me ever does either!

  • kellergraham Alex Tipaldos (@kellergraham) reported

    Update: Third call to @AcanacInc and they tell me the problem is with @Videotron . I check their Twitter feed and see very little activity pertaining to an outage. What’s going on?