Vidéotron

Vidéotron Outage Report in Newburgh, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Newburgh, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Newburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Newburgh, Ontario 01/29/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • peter_chras Peter (@peter_chras) reported

    @Videotron we’ve had an internet outage in the Brossard area for the past hour should I call to report it?

  • Valkyrie_Bubble Valkyrie (@Valkyrie_Bubble) reported

    @Videotron The Internet service in at least old Montreal has been down since 3h PM today. I called just now and the only update I got is that the problem is complex and just wait. Sadly no ETA either. Will there be compensation for losing almost a day of service?

  • Dylan_YHM Dylan Murphy 🇨🇦 (@Dylan_YHM) reported

    @VeryScott @Videotron @Xplornet Ha don’t get me started about how absolutely horrible Xplornet is. I was really hoping that T-Mobile had come to this market, but IIRC the CRTC denied that, likely due to being paid off by the big greedy 3

  • princegeminixxx jamez (@princegeminixxx) reported

    @Videotron is the connection down in the Montreal area?

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @milnoc at the time you got your SIM card with Vidéotron, did it already have VolTE service ? Just curious if last of VoLTE is because your SIM might be too old or if Videotron blocking you because it doesn’t like your phone.

  • kosta__7 Kosta V. (@kosta__7) reported

    @Videotron any news on when the outage in old Montreal will be resolved?

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @Milnoc @Videotron It shouldn’t need manual setup. They have a whitelist of phones they support instead of supporting any/all phones by default.

  • girlknowstech Marie - Girl Knows Tech (@girlknowstech) reported

    Wow. We always complain on social media. But this time I called @Videotron customer service and the agent was outstanding. I never received such a good service before. 🥳👏

  • sweetjaydeee sweetjaydeee (@sweetjaydeee) reported

    @Videotron been having unstable internet since yesterday. Already called your tech support which were very helpful. However, the stable internet only last for an hour after I called your tech support and we are having problems with the wifi again.

  • nebukam Timothe Lapetite (@nebukam) reported

    @Videotron It's very not environment friendly to force your customers to move to Helix w/ new hardware, preventing them from using perfectly working modem/router (for no valid reason, technical or otherwise), /or/ have them pay +>15$ per month to keep the old service...