Vidéotron outages and service status in Newburgh, Ontario

Problems in the last 24 hours in Newburgh, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Newburgh, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Morin (@MorinLoL1) reported 4 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  Commissioner Miner (@fanCRTCProfling) reported 8 minutes ago

  @TimoVainionpaa @RitaTrichur They are, with their other flanker brands. Cogeco flanker Oxio is riding on others networks. All the bell flankers Videotron's flanker is on everyone's network. Rogers is riding on others & makes up like 50% of Cogeco's network use. They all are, they just hide it.

• 
  Winter (it/that) 🇸🇰🇨🇦🇺🇸 (@WinterBourneTO) reported 10 minutes ago

  please & spank youuu @FreedomMobile🧡 @Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. Thats evident in ur plan prices which have gone up but DAMINT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!

• 
  Tony Comtoni (@TComtoni13108) reported 11 minutes ago

  @Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous

• 
  Sean Lloyd (@SeanLloyd93) reported 15 minutes ago

  @Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 16 minutes ago

  @fagstein Have you heard through any of your sources if Videotron/Helix has found a solution or work around to fix their recording playback problem?

• 
  lHigHNesS (@lHigHNeSs99) reported 21 minutes ago

  @TheAthletic Why ******** is Texas getting a team before Québec City? Québec City already has an arena built for the NHL and people would fill it up no matter what. People come from hours away to go to the Bell Centre and I don't think the Centre Videotron would be any different.

• 
  Geeno (@Geeno262) reported 21 minutes ago

  @AmazingZoltan try videotron i found i get great customer service

• 
  Cait Brakus (@CaitBrakusmde) reported 22 minutes ago

  Hey everyone, I have Shinedown with Coheed and Cambria, From Ashes to New tickets available for tonight at Videotron Centre in Quebec City. Unfortunately I came down with something and I’m still under the weather, so I can’t make it. PM if interested

• 
  Francis Taquin (@FrancisTaquin1) reported 26 minutes ago

  " With Rogers shutting its 3G network on July 31 too, it’s likely that Freedom Mobile and Videotron’s 3G shutdown is related, since its wireless customers also roam on Rogers. “Starting July 31, 2025, one of our Canadian partners will begin shutting down their 3G network, beginning with the province of Quebec, as well as Ottawa, and it’s surrounding areas,” says Freedom Mobile. Recently, Rogers and Fido have already started cutting off working phones that were using its 3G networks, in what was deemed accidental. Rogers is also charging a $75 network fee if users continue to use 3G networks. "