Vidéotron

Vidéotron Outage Report in Newmarket, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Newmarket, Ontario 03/20/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • TomZarebczan Thomas Zarebczan 📚 🧐 (@TomZarebczan) reported

    @GoyerMel @OdyseeTeam @Videotron It should be fixed now...it was some strange cloudflare issue in that area only.

  • WorldTradeCa WorldTrade Canada (@WorldTradeCa) reported

    Why has @videotron been so freaking slow over the last several months. It's ridiculous today.

  • potbrick1 pot (@potbrick1) reported

    @MustyKetchup Videotron is bad but not that bad

  • solonmcdade Solon McDade (@solonmcdade) reported

    @craigforrest1 I'm cancelling my #bell service Monday morning. #BellLetsTalk sorry, I'm busy, on the line with @Videotron

  • giovan13 John C. (@giovan13) reported

    @Videotron Hello, when can we expect internet service to go back up? postal code H9W 6C3

  • NoahFridman Noah F (@NoahFridman) reported

    @SickNuzuki I don't have any issues with Videotron.

  • P1KA_B00 Nick RoBOOrtson Stan Account (@P1KA_B00) reported

    @DeleteTheNats Compare that to QC, which currently lacks any pro teams, is far enough away from Montreal to have its own identity. There’s enough ex Nordique fans to support an NHL team, there’s a reason the Bruins are so popular there. A Quebec team would play in the Videotron centre... (2)

  • Guialajr Jean Roger Guiala (@Guialajr) reported

    @Videotron I'm an helix user and I have some difficulties accessing internet today , already rebooted the router twice , is there an ongoing issue ?

  • fagstein Steve Faguy (@fagstein) reported

    Videotron has followed through on its threat to pull AMC from its service, citing the "unrealistic" contract demands of the U.S. channel.

  • devinbrodie25 devinbrodie25 🇨🇦 (@devinbrodie25) reported

    Does .@Videotron have the worst customer service in Quebec? Or do I just get special treatment because I'm anglophone?