Vidéotron

Vidéotron Outage Report in Newmarket, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Newmarket, Ontario 12/28/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • salaamay double swad ص (@salaamay) reported

    @Julien_Lavigne1 @Videotron Anytime I get comfortable to fall to watch something on Netflix, without fail the internet stops working #sofrustrating

  • falkaanne Kathy (@falkaanne) reported

    @lesleychestrman @Bell_Support All my services are with Videotron. Never a problem, either calling customer support or getting a service call.

  • jblake_NSQC Joy Blake (@jblake_NSQC) reported

    Argh! Videotron Helix. Trying to modify my plan. Page keeps shutting down. No number to call. #VideotronHelix @Videotron

  • penseur_logique Jeff 🇨🇦 2xBioNTech-Pfizer (@penseur_logique) reported

    @gmbutts @Rogers Have a look at @Videotron Ottawa is part of their service area. We switched a few years back and have saved money and are very happy with their service. Multiple lines on the same account save money for all, for each extra line.

  • ItalianCrazy93 Angelo Lucio Ferrandino (@ItalianCrazy93) reported

    @Videotron are you guys down cause my internet stopped working???

  • MattHar65517869 Matt Harrington (@MattHar65517869) reported

    Second day in a row on hold @Videotron mobile. Yesterday was 1 hour. Today, it has been 1.5 hours. Listening to the same message about how I can do my transaction on line. They just don't give a damn about the customer.

  • GSGFlash GSG Flash (@GSGFlash) reported

    @Videotron Hi, quick question about my Videotron invoice. I paid my latest balance last week, however I still don't see it reflected in the Customer Centre and I received an email today that my payment is due. Just want to make sure that I won't get charged for a late payment.

  • NoorNahas1 Noor Nahas (@NoorNahas1) reported

    Without these laws, Microsoft, Bell, Videotron, etc would need to outsource support/programming to overseas countries, but instead, they can just pay garbage wages to Quebecois who can't escape and speak passable English.

  • DiRobertis HajiDiRobertis (@DiRobertis) reported

    @Videotron Still not working.

  • eric_habs Eric 🥃 🇨🇦 (@eric_habs) reported

    @Videotron 3 nights now with all kinds of errors with helix and as well the stuff on my pvr. Fix it now I’m paying for service not this garbage. Never had these problems with fibe