Vidéotron

Vidéotron Outage Report in Newmarket, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Newmarket, Ontario 01/14/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ReaperClose Mark (@ReaperClose) reported

    @Videotron my service has been down all day in Laval. What’s going on

  • Luis26HV Luis V (@Luis26HV) reported

    @videotron no wifi on my modem since 10 am at my home in NDG. Ive talked with support two times and they didn’t solve it 😡

  • Mark_Goldberg Mark Goldberg (@Mark_Goldberg) reported

    .@TD_Canada: "Interesting disclosures by @Quebecor in 2022 Annual Information form" • Cable network covers ~83% of Quebec residences, all able to get 400Mbps; 70% of homes passed could get 1Gbps • DOCSIS 4.0 can deliver up to 10 Gbps down / 6Gbps up @Videotron #CDNtech #CRTC

  • TVBCRehfer TVBC (@TVBCRehfer) reported

    @AnjaKaradeglija @BryanPassifiume Does that dismiss Tech Savvy's complaint that Rogers is giving Videotron a rate they cant get? If it does the next shoe to drop is the Rogers/Shaw approval.

  • brianpa65577962 brianpartridge555 (@brianpa65577962) reported

    @Vono13 @CP24 Not true at all. In Montreal, Rogers, Telus, Videotron and Bell worked together to install the network, at NO COST, to the City. It doesn't make them any more profits. BAI however wants to use our data to push ads to us, so they can make money.

  • SugaBabe_14 eartha titt 🇯🇲🇨🇦 (@SugaBabe_14) reported

    @Videotron is your service down?

  • CrazyDanmas Daniel Massicotte 🌎 (@CrazyDanmas) reported

    @Videotron I finally solved the problem of HELIX, all I needed was a hammer.

  • fagstein Steve Faguy (@fagstein) reported

    Having Videotron expand to Manitoba covers up for the government's failure in the Bell/MTS deal to maintain a fourth wireless provider in that province. Bell sold some MTS customers and spectrum to Xplornet, but Xplornet Mobile shut down last year.

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    Your customer care site is broken with a 500 error. I can't log in. @Videotron

  • gaelnantel Gaël 🇨🇦🏳️‍🌈 (@gaelnantel) reported

    @MobileSyrup I’m with @Videotron on a win back plan, coverage is excellent and customer service is beyond reproach!