Vidéotron

Vidéotron Outage Report in Newmarket, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Newmarket, Ontario 12/13/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ppalxn Phillip Alexander (@ppalxn) reported

    @FernandezInk @Videotron Every Helix user should call Videotron asking fir non service refund

  • RabyRejean rejean raby (@RabyRejean) reported

    @Videotron What a nightmare! I would appreciate some regular updates from Videotron Technical Service. For the other users, you can watch the programs if you have recorded it. Only thing that I could find as a workaround.

  • nhabib505 Nabil (@nhabib505) reported

    @Videotron Doesn't work... Maybe kicking the box like old time.... Common... Some clarity is needed here🤔🤔🤔

  • jeepi11 jeepi (@jeepi11) reported

    @Videotron All if your helix customer

  • EpicBear EpicBear🌹(Montreal For Bernie) (@EpicBear) reported

    @Videotron Why is your website so often down? Kind of need to pay the bills!

  • charley2223 charley222 (@charley2223) reported

    @Videotron tv is down after the alert

  • _sggxo shamylah.💋 (@_sggxo) reported

    @Videotron It’s not working!!!!

  • DarokSandbox Darok Sandbox (@DarokSandbox) reported

    @Videotron not working here either

  • ppalxn Phillip Alexander (@ppalxn) reported

    @Videotron I want my refund for list of service

  • wugz Ian (@wugz) reported

    @Videotron Such a stupid excuse! What does an alert have to do with your helix service?