Vidéotron

Vidéotron Outage Report in Newmarket, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Newmarket, Ontario 02/23/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • TwoXTwentyOne Forty Two (@TwoXTwentyOne) reported

    Beware of @Videotron hypocrite tactics, they sent me a technician mentioning there would be fees but didn't mention the said fee. They billed me 100$ to terminate a cable... What a damn ripoff. They refuse to credit the amount whatsoever, very anti consumer!

  • christinasprong Christina (@christinasprong) reported

    @videotron Helix internet service is down in St-Leonard, hopefully it will be resolved quickly…#videotron

  • phqer phqe phqer (@phqer) reported

    @fagstein No, because "Videotron" is too well known as Quebec company. People out west might be less interested in doing business with a company they know is run by them horrible quebecers! ;)

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    Obviously, @videotron NEVER tested the emergency alert system.

  • jonjerkone Brommelier (@jonjerkone) reported from Westmount, Québec

    When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

  • PanchoTikila Emma_Savana (@PanchoTikila) reported

    @cz_binance @frxresearch True...Bell and Videotron are realy bad as well now.

  • CMfly Chris McNeil (@CMfly) reported

    @Videotron I normally don’t notice but the broken lte data in my area really sucks when there is a power outage. Have to leave zone to get data.

  • KevinPetker Kevin Petker - Princess World👑 - FUNDED! (@KevinPetker) reported

    "A technician will be with you within minutes or hours." Such a helpful addendum to the "Will arrive between 7:30am and 8:30pm" initial timeframe, @Videotron! Yes, I know things are busy and unpredictable, but better messaging would help.

  • sumtimw0ng Khai. 💉💉 💉 😷 (@sumtimw0ng) reported from Montréal, Québec

    Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

  • Lemom60668 The Oracle (@Lemom60668) reported

    @Bell I am currently locked out of my own network, over a 3g connection, Bell does not operate on. Trying to log the Videotron user center. It is looping. Trying to download the helix app, nothing is going on. #polqc