Vidéotron

Vidéotron Outage Report in Newmarket, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Newmarket, Ontario 03/05/2026 13:10

March 05: Problems at Vidéotron

Vidéotron is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Wabbit_Detector Mr. Noodles (@Wabbit_Detector) reported

    @grantmccagg I guess you don't get helix from videotron. Never a problem Bell fixes you for a few months then play with your upload do there is always a problem 2 3 times a year

  • kaplanmyrth Andy Kaplan-Myrth (@kaplanmyrth) reported

    To be clear, I’m neither for nor against Videotron getting cheap spectrum. It doesn’t address the right problem. They want access to an exclusive club, but we need to take the power out of the club.

  • RogerPalfree Roger Palfree (@RogerPalfree) reported

    @Videotron Too bad there is no mechanism to notice that kind of activity and trigger a rapid investigation and tracing. These scammers need severe punishment. I am alert and ignore them, but they hurt many vulnerable people. The calls are the first step in very nasty crimes.

  • GSGFlash GSG Flash (@GSGFlash) reported

    @Videotron Hi, my wife and I are flying out of the country today but we're not able to turn on our daily traveler pass, the option is grayed out even after scrolling through the terms and conditions. Could you please help get it activated for both of us?

  • Martin94969570 Marty the rock (@Martin94969570) reported

    @Bell_FR Wait what? I got 400 m/bits with Videotron and I swear I have no lag, never had problem with price, NEVER HAD PROBLEM TO GET THE RIGHT ANSWER BECAUSE THE PEOPLE WHO YOU TALK TOO KNOW YOUR LANGUAGE AND KNOW WHAT THEIR TALKING ABOUT! NO FREIGH HIDING OR WHAT EVER! TAKE NOTE BELL!

  • heygirlygeek Sophie (@heygirlygeek) reported

    @Videotron Is Illico service down? Unplug and replug, and my TV is unable to detect its AV source.

  • enbynxis jessling 🪴 (@enbynxis) reported

    @dostoevskybitch we’re w videotron and we’ve never had any problems

  • nenalvs_ La Voz Sensual🐚🌸💋 Ms Salvaggio💗 (@nenalvs_) reported

    @Videotron MY LANDLINE DOESNT WORK FIX THE ISSUE

  • GSGFlash GSG Flash (@GSGFlash) reported

    Cancel that, my wife was able to do it from the User Center on the iPhone. But on that note, the functionality seems to be broken on the Android User Center app and the Videotron website, so it would be great if you can get it fixed.

  • rafaaaa_rc rafa.ella (@rafaaaa_rc) reported

    @Videotron my internet is out it’s been 2 hours, could you guys help me?