Vidéotron

Vidéotron Outage Report in Niagara-on-the-Lake, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Niagara-on-the-Lake, Ontario 02/28/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • maherm3li Maher (@maherm3li) reported

    @Aykind_nobs @Distributel @Videotron Probably they started firing the talented people and they got some newbies trying to figure out how to run their systems. They lie about the issue in my area Vidéotron is working but distributel is down.

  • booshwacked 🍁Booshwacked (@booshwacked) reported

    @Videotron Verifying it is not the issue, I can confirm the quality of the connection is awful. Been like this since we switched to Helix.

  • lefarfadet1609 mathieu martel (@lefarfadet1609) reported

    @FirzanaSadik @Videotron @BTCollation Still no service?

  • UnashamedAlc Becca - The Unashamed Alcoholic Podcast (@UnashamedAlc) reported

    @Videotron You guys deserve all the customer service kudos, you've never disappointed me with that! Far and above any other company I've dealt with!

  • MCHotTakes MC Hot Takes (@MCHotTakes) reported

    @miltonal57 @acoyne Revoke drivers license, revoke all health care, instruct videotron to terminate internet. Keep going…

  • cathuniverse Cath. (@cathuniverse) reported

    @Videotron is your Helix account portal down or something? I'm not getting through on my phone or computer and I need to pay my bill.

  • fagstein Steve Faguy (@fagstein) reported

    I regret to inform you that there is yet another #CRTC dispute between Bell and Quebecor. Bell has filed a complaint about Vrai, Quebecor’s reality TV streaming service, saying the version offered to non-Videotron subscribers is of poorer quality and twice the price.

  • fagstein Steve Faguy (@fagstein) reported

    Bell filed a complaint last fall against Vrai, because Quebecor wasn’t offering it at all to non-Videotron subs, a clear violation of #CRTC policy. It’s now available through the QUB app, but Bell says that offers fewer concurrent streams and can’t be watched on a set-top box.

  • bourasssayannic yannick (@bourasssayannic) reported

    @Videotron internet is down?

  • LouiseCondy Condy (@LouiseCondy) reported

    @Grumpy_grrrrrrr Not working? I fully expect not to have service tomorrow with videotron helix