Vidéotron Outage Report in Niagara-on-the-Lake, Ontario
Why is my Vidéotron service not working?
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
Problems in the last 24 hours in Niagara-on-the-Lake, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Niagara-on-the-Lake, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
- Internet (60%)
- Wi-fi (19%)
- TV (8%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
J.L. Abrassart (@zaphthegreat) reported@Videotron are you going to acknowledge your outage that affects Acanac clients? Are you going to fix it? They confirmed that the issue is on your end.
-
Mohamad Makhlouf (@MohamadMakhlouf) reported@shelly_at_work @Videotron @bridak70 Still down in DDO
-
Jérémie Dalpé (@JeremieDalpe) reported@theolesen @Videotron I do too! I called and they said there’s a problem with the network and engineers are working on it… been waiting for at least an hour!
-
Benoit Verreault (@BenoitVerreaul4) reported@DistributelHelp Videotron is now saying they have fixed the issue to their customers. They say to restart our devices and everything should be back. Did not work in my case.
-
Cath. (@cathuniverse) reported@Videotron is your Helix account portal down or something? I'm not getting through on my phone or computer and I need to pay my bill.
-
Kurohige09 (@William_Coffeee) reported@videotron the worst internet provider in the province. Actually mad how your customer service is so good yet your product is absolutely rubbish
-
Jeremy Lang (@Lang_2727) reported@MarahFA @TSN_Sports Videotron. I get the same thing on TSN2 that I get on TSN3 that's blacking me out of Preds/Jets. Figure your ******* **** out @TSN_Sports
-
dllongang (@dillonDD01) reported@PrimusHelps Still down since 9:40 in Montreal (through Videotron)
-
Becca - The Unashamed Alcoholic Podcast (@UnashamedAlc) reported@Videotron You guys deserve all the customer service kudos, you've never disappointed me with that! Far and above any other company I've dealt with!
-
CaesarSaleh (@TossMySaleh) reported@MeruMeruMsg @Distributel Videotron is down too, no?