Vidéotron Outage Report in Niagara-on-the-Lake, Ontario

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Niagara-on-the-Lake, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Philip T. (@Corporate18) reported 50 seconds ago

  @Videotron How is it that I used to be on Videotron proper for internet and never had an issue. Now since I switched to Helix, I get nowhere the speed that I am supposed to be getting. That makes no sense.

• 
  🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported 54 seconds ago from Ottawa, Ontario

  @RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.

• 
  I Can't Believe It's Not Communism! (@ThisMovieSpeaks) reported 1 minute ago

  @drewface_ Lol what?? What's your ISP? I think I've been using the Google DNS since Videotron had a huge DNS issue that prevented most of Montreal and adjacent cities from accessing the internet for like... a day and a half. Google DNS is just much more reliable.

• 
  Switchblade Sophie #TheJoker☔️ (@TheRealSophie10) reported 3 minutes ago

  @Videotron No. I have spent 10+ hours on the phone with you over the past 2 weeks. Not only were your staff very rude & acknowledge their mistake but refused to fix it. I am absolutely done with you guys and will switch.

• 
  Daniel Bader (@journeydan) reported 6 minutes ago

  If I'm reading it correctly, Videotron or Eastlink could negotiate appealing wholesale rates with the Big Three and sell access to that service to an MVNO, who would be allowed to build a direct-to-consumer business using that access.

• 
  ClearChannel (@channel_clear) reported 7 minutes ago

  @JustMikeTwo Bell is no better. My wife runs a Depanneur & a Bell Rep. offered a special deal so we got off of Videotron at home. Since February with that heavy snow that came down I've called them about 7 or 8 times about service disruptions with the internet & telephone.

• 
  MidexHealed (@Midexhealed) reported 13 minutes ago

  I CALLED THE SUPPORT BUT AFTER 20MIN THE DUDE LEGIT SAID:"IM WASTING MY TIME, IM GONNA CLOSE THIS CALL". VIDEOTRON BTW

• 
  ••• (@ronnie223s) reported 14 minutes ago

  @carinacoss ughhhh that happened to my dad!! i think it’s a contact they have with videotron like if they service ur area then fizz can’t or something 😣 i got a decent deal with virgin did ya check with them

• 
  Ozzie E. (@OzziesPOV) reported 16 minutes ago

  Ok I know @Rogers is down, but what about @Videotron? Internet at my office seems sluggish and emails not sending...

• 
  Harvey Hope 🇨🇦 💻 (@pcinnovation) reported 16 minutes ago

  @boomottawa @gonzo_jon Sorry, but I can't vote. I dumped Rogers 5 years ago due to their exorbitant fees. I have since been with Videotron, the best value for money and service! 👍