Vidéotron

Vidéotron Outage Report in Niagara-on-the-Lake, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Niagara-on-the-Lake, Ontario 03/28/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • mtl_beh B (@mtl_beh) reported

    .@VMediaCSR @Videotron - where is the status update for the internet outage in the Old Port? We were told it would be fixed by 8pm last night.

  • MissSeverine18 Sev Guilbault (@MissSeverine18) reported

    @mtl_beh @Videotron On McGill street, also still down

  • Valkyrie_Bubble Valkyrie (@Valkyrie_Bubble) reported

    @Videotron For not just Videotron but the others as well, it seems like the ETA to restore the Internet service is 3h30 PM today. Looks like we'll hit the 24 hour no service mark.

  • HowYouDrouin92 HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Québec

    @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

  • rachelpedersen Rachel Pedersen (@rachelpedersen) reported

    @Videotron why was I lied to being told my helix was $10 cheaper since my equipment was paid off and I get my bill is it's $3 more. Now being told on the phone with customers service that the guy didn't tell me that

  • ThingInABook Dead flash on a pan., (@ThingInABook) reported

    hey @Videotron i've been visited by one of your salespeople for the last two days at my building. not only he comes in unannounced, but he's also very rude, pushy, condescending and also took my cellphone out of my hands and opened an attachment without my conscent.

  • greedisnotbad1 greedisnotbad (@greedisnotbad1) reported

    @mtl_beh @Videotron I HONESTLY DON'T UNDERSTAND WHY THE MISTERY. THERE IS STILL A PROBLEM AFFECTING A LOT OF USERS RESIDING IN OLD PORT MONTREAL, AND YOU STILL KEEP IT A SECRET! TELL US WHAT'S GOING ON, AND LET US KNOW WHEN IT WILL BE RESOLVED! IS THAT TOO MUCH TO ASK VIDEOTRON/FUZZ?

  • Valkyrie_Bubble Valkyrie (@Valkyrie_Bubble) reported

    @Videotron Internet back to being down again in our area. Seems like it's now on and off and will continue for the next 4 hours. Anything to say about such poor reliability on your Internet service?

  • PierreBiaz PierreB (@PierreBiaz) reported

    @MissSeverine18 @mtl_beh @Videotron It’s a shame, 1 day long to fix something some ******* expensive

  • greedisnotbad1 greedisnotbad (@greedisnotbad1) reported

    @Videotron @Valkyrie_Bubble PLEASE NOTE THAT YOUR COMMUNICATION MANAGEMENT PLAN SUCKS! YOUR DUTY IS TO INFORM YOUR CLIENTS WHAT'S GOING ON, SPECIALLY WHEN YOUR CLIENTS REQUEST INFORMATION. JUST LET US KNOW WHAT'S THE PROBLEM AND THE ESTIMATED TIME FOR RESOLUTION, IS THAT TOO MUCH TO ASK?