Vidéotron Outage Report in Niagara-on-the-Lake, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Niagara-on-the-Lake, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at Vidéotron
Vidéotron is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (74%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Jean Roger Guiala
(@Guialajr) reported
@Videotron I'm an helix user and I have some difficulties accessing internet today , already rebooted the router twice , is there an ongoing issue ?
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Scott M.
(@apukwa) reported
@fanCRTCProfling I cut the cable about 12 years ago, don't miss it either. If I occasionally want live TV I do have a very small antenna that can pick up a few locals. I take it your TV bill is also your internet bill? I know when I lived in QC that Videotron at least had good customer service
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Lino Palmieri
(@linop67) reported
@jacktodd46 Jack as much as you hate Bell the corporation their Fibe TV would never make me change to Videotron besides the fact that. I don’t like to give my money to a separatist
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Dwayne Winseck
(@mediamorphis) reported
Cable companies make contribution of 3.2-5%, Video on Demand & PPV 5% & all streaming service, including Bell's Crave, Videotron's illico, CBC Gem & Netflix make 0% contribution under digital media exemption order. 2/5
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Vince 🐝
(@gladuvincent) reported
@Videotron Wifi down in Rosemere. When should I expect it to be back up I have schoolwork to hand in 😐
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❄️☃️Stouph☃️❄️
(@stouph87) reported
@jacktodd46 I used to have a roku but it was slow. We then got an apple tv and it was soooo much faster. Then a 4k tv and another apple tv 4k. You can do anything with that. We have the Videotron 4k terminal that can record 8 shows.
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Scott M.
(@apukwa) reported
@fanCRTCProfling Yes, Bell sucks. Always has. Always will? Rogers sucked years ago. Now much better. Cogeco awful. Videotron consistently good except pricing. Orono Telephone Company was lousy. Lansdowne Rural Telephone was good. Telus (new) not awful. TekSavvy middling, Lightspeed good.
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Jack Todd
(@jacktodd46) reported
@rosschrisa @Johnnnyboy11 I had more problems with quality with Bell than any other provider. And there customer service is awful. That's one area where Videotron is clearly superior.
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Jamar Trayvon Lackson
(@RecklessNebz) reported
@Videotron my @AppleSupport iPhone not even 2 years old and it’s slower than slow. Let me find out you guys are slowing that sh!t on purpose///!
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Katrinna Hendrix- 0f/Creator/Artist
(@katrinnahendrix) reported
@Videotron Already talked to customer service. They were no help. This shouldn't have happened. Lucky you guys, I'm too broke to find a new internet company