Vidéotron

Vidéotron Outage Report in Niagara-on-the-Lake, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Niagara-on-the-Lake, Ontario 11/28/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MohithHassan Mo (@MohithHassan) reported

    Hey @Videotron it's not like most people are working from home expecting to receive a service that we already overpay for... Get your service back up and issue some credits to the customers you gouge.

  • erinmaclennan13 erin (@erinmaclennan13) reported

    @Videotron y'all trying to give us a snow day with this wifi outage?

  • TinaLuvy SomewhereFarAway|°• (@TinaLuvy) reported

    Yesterday TD had some issues with their direct deposit Today Videotron and Fizz is down.

  • infamousadam13 ÆCH (@infamousadam13) reported

    @Videotron There better be a credit, this is now the second time in a month that an outage has happened under your company, not only does it **** up mine and others working days it also doesn't give me trust that I'd want to resign with you guys

  • AkbeekL Lina 🦋 (@AkbeekL) reported

    There was a huge Videotron outage and people are complaining to have it running again to cancel their subscriptions 💀

  • JmbQc Jean-Marc au Québec (@JmbQc) reported

    @Saathe Il faut changer son DNS, message d'une collègue: looks like the persons who have Videotron as Internet Service Provider are experiencing internet issues. Seems like the issue is with their DNS. Some were able to fix it by changing it to a different one, like google's 8.8.8.8

  • JustMikeTwo Justin (@JustMikeTwo) reported

    Videotron is having a major outage at the moment. Their DNS servers are DOWN. If you are tech savy enough, change your DNS servers in your router to Google. 8.8.8.8 and 8.8.4.4 #videotron

  • pxolaaaa Paola (@pxolaaaa) reported

    @Videotron, if you gon have an internet outage then run me my money back cause these services ain’t it tuh! I got an online exam in 2 hours, where my Wifi at 🙄 ? #Vidéotron #Videotron #InternetOutage

  • kirkh24 d silver (@kirkh24) reported

    @Videotron My LTE service is also down but for some reason I can access Twitter. And Videotron CS and tech support numbers are also not working...

  • xyz343434 Luc (@xyz343434) reported

    @PLGilbertini If you're having problems with Videotron, its due to the DNS servers. Change your DNS settings to googles DNS 8.8.8.8 for primary 4.4.4.4 for secondary