Vidéotron

Vidéotron Outage Report in Niagara-on-the-Lake, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Niagara-on-the-Lake, Ontario 01/30/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • parkerbaby2000 Dave (@parkerbaby2000) reported

    @Videotron hello where is the internet, no service since 2 days now, this is not good

  • JohnnyFeddy Feddy (@JohnnyFeddy) reported

    @Videotron home phone, tv, Internet all out of service. Mobility service extremely slow. It’s been two days now, I live in Ahuntsic, estimate of when services will return?? Also, #Videotron better offer a heavy discount on my services or I’m going back to bell.

  • jennie420666 sarah (@jennie420666) reported

    @Videotron no cell service, data, wifi, or tv for 2 days 😐 what the hell are you guys doing

  • ZipCableTray Zip Cable Tray Systems Inc. (@ZipCableTray) reported

    @Videotron, our company is at 573 Delmar, Pointe-Claire. H9R4A9. Our internet &VOIP phone system is out. We have very sketchy cell service and of course, no Internet access either. Can you send someone to check this situation?

  • jamie_montreal Jamie (@jamie_montreal) reported

    @Videotron Any update on the internet outage? It worked for an hour last night and then went down again. I'm in H1W.

  • stgermy Saint Germain 🗽 ⚖️ 🕊️ 🌻 (@stgermy) reported

    @Videotron No service at H8S

  • Jones18057991 Jones (@Jones18057991) reported

    @Videotron Therefore, I don’t think a status update as to when service will be restored is an unreasonable expectation. This allows us as customers to make arrangements as needed. Last i checked, Videotron is not paying for me to take a sick day from work…

  • IMFROMCANADAEH THESPORTSGUY (@IMFROMCANADAEH) reported

    @Videotron An outage map is DEFINITELY something you need to work on. I appreciate the unlimited data on my phone but I cannot run my other 20 devices tethered to it. I hope I am not required to call AGAIN to get compensation. This should be automatic for all customers.

  • ronniepapa3 ronniepapa (@ronniepapa3) reported

    @mohaneappen @Videotron Same here. I hear there are many, many areas of no service. I heard it might be days before service returns.

  • d_y_l_a_n_l Dylan (@d_y_l_a_n_l) reported

    @Videotron Hi, still no service at my address at H3W 1W8. Is there a way I can find out if this is a zone outage or specific to my wiring? Thanks!