Vidéotron

Vidéotron Outage Report in Niagara-on-the-Lake, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Niagara-on-the-Lake, Ontario 02/10/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • EffieZavradinos EZ74🇨🇦🇬🇷 (@EffieZavradinos) reported

    @passionthy @Rami64N @Videotron We got it back this morning, but went down again just before my shift started. And I from home, and shift ends at midnight, and they are asking to go work at the office.

  • Rami64N Rami Nohra (@Rami64N) reported

    @passionthy @Videotron Same thing just happened to me, where they able to help you?

  • AIMforGC GC 🇮🇹🍁 (@AIMforGC) reported

    @Videotron is there anything happening in Ste-Dorothee Laval in terms of wifi outage?

  • Kathlee25406763 Kathleen (@Kathlee25406763) reported

    @Delita_Hyral @Videotron I have the same problem in LaSalle

  • DinoGantala Dino Dwayne Gantala (@DinoGantala) reported

    @Videotron I have been experiencing some internet problems. My helix gateway has been on downstream synchronization for the past 3 hours. Help please.

  • heliodanielb Helio Borges (@heliodanielb) reported

    @Videotron @LumiereCentrale Internet outage in Longueuil. J4K1A3 since 2 hours ago

  • passionthy Isa Tran (@passionthy) reported

    @Videotron Hi! We had a brief loss of electricity and our Helix modem is no longer able to reconnect. It's flashing orange/black. Is this a servers issue or one specifically with our gateway?

  • hollingham Hannah (@hollingham) reported

    @jgtwee @Videotron Yes I am experiencing the same thing! I called and they said it’s an outage in downtown Montreal

  • Corinne_Mtl Corinne (@Corinne_Mtl) reported

    @Videotron Trying to pay a bill of 0.04$ for a business Acct. A 4 cent bill. Tried to pay by phone & your system doesn’t accept the business Acct # Tried to pay @ the bank which wouldn’t work either. Have to spend $1.20 on a stamp to send a cheque for 4 cents? Help!!

  • clogicca Steven (@clogicca) reported

    @MobileSyrup I accuse Bell of being **** scumbags by Not allowing login to their crappy apps for Videotron customers .. @CRTCeng