Vidéotron Outage Report in Niagara-on-the-Lake, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (9%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• JustJesss 🕹️⚡ (@JesssAdel) reported 5 minutes ago

  Just between 4pm-12am yesterday, my internet went out 8 TIMES. I'm not doing great & figuring out what to do has been so unnecessarily hard. I'm sorry but no stream tonight. 😞 Also, shame on @Videotron for not caring about people having horrible internet for OVER A MONTH now.

• Red Dream Studios 🖖🏻 (@RedDreamStudios) reported 7 minutes ago

  @Videotron @_TheIrOnMaN_ This is an absolute baloney excuse. Maintenance of your network shouldn’t be the burden of your customers. Maybe eliminate the HD access fee? Anyone NOT have an HD TV anymore? $4 is excessive when we are already paying $60/month for 30 channels.

• JustJesss 🕹️⚡ (@JesssAdel) reported 11 minutes ago

  If anyone has any suggestions for actual GOOD internet providers in Montreal / Canada that aren't owned by Videotron, please help 😣🤞✨ Is it true that Bell is also bad?

• Simuël - BLM✊🏾 (@LehkonenN1Fan) reported 12 minutes ago

  @Emmanuel_THW @jesshabs I had low expectations switching to Videotron, but their customer service is great.

• Josh Pottel (@JPottel) reported 12 minutes ago

  It took several attempts to convince this representative to connect me with a supervisor after telling me no one else would help me and that they were at the highest level I could speak to. Eventually, I did get a @Videotron supervisor on the line. (4/n)

• segacs (@segacs) reported 12 minutes ago

  @Videotron @CRTCeng Me: The price on the contract says X. You billed me Y. That's $20/month more than X. @Videotron : Yes, we see that. Me: So will you fix it? Videotron: LOL no. We'll just rip you off instead. Because we know nobody will enforce it.

• Josh Pottel (@JPottel) reported 15 minutes ago

  @Videotron generally offers excellent service and that is why I've hung around as a client for over a decade. The prices have become exorbitant, but that's not the fault of the service folks who take our calls. Today, that script was flipped, and I am beyond disappointed. (3/n)

• Pierre-Luc (@LiveFromTheater) reported 15 minutes ago

  I asked Videotron about last year iPhone model. Said it would be around 500$ cash down with a 50$/plan. Because I don't want them to look up my bad credit...

• segacs (@segacs) reported 15 minutes ago

  Oh wonderful, just what I needed today. @videotron trying to rip me off through blatant overbilling & refusing to make it right even after acknowledging they violated our contract. Because being a COVID prisoner isn't bad enough. For shame.

• SpacedDuck (@GringoStarr2029) reported 16 minutes ago

  @Videotron @KJ_Parker_008 Hey Videotron maybe shove your PR reply up your *** and realize she's had issues and braindead techs out multiple times with no resolution. Maybe your CEO can visit her for a day and see how awful your service is vs continuing to leave her and likely countless others hanging.