Vidéotron

Vidéotron Outage Report in Niagara-on-the-Lake, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Niagara-on-the-Lake, Ontario 11/21/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron on the phone with him now trying to explain why i cant use a micro sim in my new nano sim phone.. plus your website is down.

  • samfeigenbaum sam feigenbaum (@samfeigenbaum) reported

    @Videotron Never got a call back

  • Pirate_Captain5 Pirate___Captain (@Pirate_Captain5) reported

    @Videotron fix your ******* internet

  • JonathanLajoi13 Jonathan Lajoie (@JonathanLajoi13) reported

    @Kevin_P11 @steven55282148 @Videotron Same problem

  • AndrewTI3 Andrew Garca (@AndrewTI3) reported

    @JoeAnthony13 @Davy_Ray @Videotron Same problem here

  • HugoSham Hugo Sham (@HugoSham) reported

    Here’s starter list of companies that have behaved selfishly & greedily during pandemic; that have completely ignored welfare of clients & acted slow to meet needs of struggling people during desperate times. These 3 in my opinion have been terrible: @Videotron @AirCanada @RBC

  • megano_xx m (@megano_xx) reported

    If anyone of y’all know someone working for videotron’s tech support please tell them that I think they’re a ******* idiot xoxoxox

  • samfeigenbaum sam feigenbaum (@samfeigenbaum) reported

    @Videotron Never received a call

  • Kevin_P11 Kevin Printz (@Kevin_P11) reported

    @steven55282148 @Videotron Same issue. My Helix internet is not working.

  • Davy_Ray Michael Carreiro (@Davy_Ray) reported

    @videotron having internet problems tonight? Anyone else having problems?