Vidéotron

Vidéotron Outage Report in Niagara-on-the-Lake, Ontario

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Niagara-on-the-Lake, Ontario 01/13/2026 09:20

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • HSmythe10 Hank Smythe 🇺🇦 (@HSmythe10) reported

    @AnthonyLacavera Only in socialized Canada should anyone but the owners decide whom they should sell to. FYI the Crown can direct divestiture but not pick the receiving buyers. @Globalive never stood a chance against the size of @Videotron.

  • peternowak Peter Nowak (@peternowak) reported

    PKP on the $850 million Rogers-Videotron network-sharing lawsuit: this time it's going to be different, trust us

  • Milnoc François Caron 🇨🇦 (💉❎5️⃣) (@Milnoc) reported

    Finally contacted Videotron. Got $5 off my monthly bill for $40 per month plus tax, and an extra 4 GB a month for a total of 10 GB per month with a 10 GB yearly overflow block. If I have to cancel a service to make ends meet, I can cancel TekSavvy and tether off of Videotron.

  • MattOnDemand Matt Fraser (@MattOnDemand) reported

    Oh @FreedomMobile you need to finally break down the wall and let us use our phones everywhere in Canada. @Videotron only operates in Quebec; yet they have national data built into their plans. And I don’t mean the tiny buckets of 500mb you give us…. Sigh.

  • AVibrantDreamer 💵 Mr. Dreamer 🔥✈ (@AVibrantDreamer) reported

    @ellenroseman @Videotron Exactly. And it is even cheaper if you use a smaller company which provides the service and support.

  • SarahJaneMorris SJ 🤷‍♀️ (@SarahJaneMorris) reported

    Trying to help my mom adjust her @Videotron mobile, cable and internet settings and I have never in my ever living years using internet websites had such an incomprehensibly terrible, topstitch turbo, mind meltingly non sensical UX experience in my whole damn life. shame on you!

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    Another key point: who believes that Rogers being able to pick a replacement for Shaw's Freedom Mobile, ie Videotron, and then do what it needs to help foster Videotron as a strong competitor? This is fantasy & fiction, paraphrase y'day's brutal ruling by the FCA.

  • peternowak Peter Nowak (@peternowak) reported

    In a nutshell, Rogers wants to give Videotron access to its national broadband network at sweetheart rates so it can get its merger with Shaw through. This illegal side deal will kill competition, including TekSavvy, and allow the big guys to fix wholesale access rates.

  • apukwa @apukwa@mstdn.ca (Scott M.) (@apukwa) reported

    @fanCRTCProfling TekSavvy may have made a strategic error by using a single Part I application for both EBox and Videotron. Could allow the minister to muddy the waters "There's a separate issue with both Bell and Rogers playing out...". If the end result is Videotron's deal = tariff rate, 🎉

  • BradCoates Brad Coates (@BradCoates) reported

    What happens to Shaw's wireless spectrum in the Rogers acquisition? How will Videotron maintain service for Freedom's customers if they lose it? Will it be through a roaming agreement with Rogers b/c that would be ridiculous Any insight? @peternowak @Bryson_M @AlsoKnownAs_AA