Vidéotron

Vidéotron Outage Report in Niagara-on-the-Lake, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Niagara-on-the-Lake, Ontario 03/17/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • kalpana03459096 Kalpana Patel (@kalpana03459096) reported

    @Videotron Thank you for the quick response. Looks like I have to call customer service and change my channe line up.

  • DonFakaraun Babbling Goon (@DonFakaraun) reported

    @Videotron hello, is there an internet outage in the Chelsea, QC area?

  • kaclk Kayle Clark (@kaclk) reported

    It’s quite possible that if the merger is blocked, Freedom just languishes as a second tier mobile network or just eventually folds or gets sold to Videotron anyways. The indication from Shaw on why they pursued a merger was because the status quo wasn’t working.

  • BouabdoMaria Maria Bouabdo (@BouabdoMaria) reported

    @louispavlakos I’ve had so many issues with videotron lately, it’s insane. Feels like every couple of weeks there’s something wrong with the wifi

  • MontrealLFC 🧡💙MontréaLFC ❤️🇨🇦🇮🇱🏳️‍🌈 (@MontrealLFC) reported

    Hey @Videotron - if I ahve bonus GB data on a yearly basis, why is it not kicking in? Due to this, I am locked out from using data, and there is no customer service open at this time. Make it make sense!

  • VVRekt14 ImRekt (@VVRekt14) reported

    @Videotron whats the point of alerting sleeping people 12hours away from the source? stupid *** feature.

  • ayisyenkas Kas🗣 (@ayisyenkas) reported

    Spoke to supervisors who were extremely condescending. No one has provided any type of resolution. I started with 2 connections with you guys and now i’m done. Its ridiculous. @Videotron will be running to you guys, i need actual customer service.

  • MrWickDoe Real ones know (@MrWickDoe) reported

    @alexposadzki @globeandmail We all know Shaw has lied in the past and we all know how greedy and manipulative Rogers is. Videotron would relay heavily on Rogers for network support so Rogers would benefit by this also. Freedom has been left as sitting ducks when it comes to being competitive we see they are

  • DJMikeCee514 Mike Cherna (@DJMikeCee514) reported

    @Videotron Is there an issue with #Helix? My Guide is not available and I can't change channels

  • girlknowstech Marie - Girl Knows Tech (@girlknowstech) reported

    Am I the only one having issues with @Videotron and RDS? The broadcast of the Canada-Croatia match keeps stopping, getting black, slow FPS,...