Vidéotron

Vidéotron Outage Report in Niagara-on-the-Lake, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Niagara-on-the-Lake, Ontario 01/17/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jerkinjeffreyt1 jerkinjeffreytoobinhand (@jerkinjeffreyt1) reported

    @Videotron my electricity is work my fine, however, my internet service is not.. is there an outage in Blainville?

  • CIK_Telecom CIK Telecom (@CIK_Telecom) reported

    Regret to inform currently all our Cable customers using Videotron Cable are not working due to Videotron network down affecting all ISPs using their network. Outage started from around 11:30 PM and current no ETA yet.

  • AGRBuilds Alex (@AGRBuilds) reported

    @Videotron @lori25986007 Your network is down it’s not individuals.

  • thy_anomaly Anomaly (@thy_anomaly) reported

    @JesssAdel @Videotron Wtf that sucks *** dude

  • Dave_Thibault Dave Thibault (@Dave_Thibault) reported

    @JesssAdel My home and work both had Videotron and both had frequent outages. For my home internet we changed to VT's Helix network and that seemed to fix the issues (It was the same price and we got faster DL speeds). We're still having problems at work though.

  • GringoStarr2029 SpacedDuck (@GringoStarr2029) reported

    @Videotron @KJ_Parker_008 Hey Videotron maybe shove your PR reply up your *** and realize she's had issues and braindead techs out multiple times with no resolution. Maybe your CEO can visit her for a day and see how awful your service is vs continuing to leave her and likely countless others hanging.

  • NickytaLeb NK Leb (@NickytaLeb) reported

    Internet slowing down again. Is this going to be a regular thing? Quebec, Videotron, etc.

  • JesssAdel JustJesss 🕹️⚡ (@JesssAdel) reported

    If anyone has any suggestions for actual GOOD internet providers in Montreal / Canada that aren't owned by Videotron, please help 😣🤞✨ Is it true that Bell is also bad?

  • 1JayCook Jay (@1JayCook) reported

    @Videotron can we please get support. Open 24/7 my *** 1877380 2611 You swith our modem now nothing works.

  • JesssAdel JustJesss 🕹️⚡ (@JesssAdel) reported

    @Videotron @KJ_Parker_008 Actually they refuse to help me because I'm not directly with Videotron even though it's YOUR cables that are the problem. I dare you to get me in contact with someone who ACTUAL cares and can ACTUALLY help. Bet you won't though.