Vidéotron

Vidéotron Outage Report in Niagara-on-the-Lake, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Niagara-on-the-Lake, Ontario 11/22/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Undertakerz111 Giovanni Zappia (@Undertakerz111) reported

    @Videotron Internet is back online on my street... proof videotron technical support services are not on holiday this long weekend.

  • travelblissnow TravelBlissNow (@travelblissnow) reported

    @Videotron Can you explain why my land line didn’t work during the power outage? I thought that was the one thing that was supposed to be reliable.

  • Seb0821 RemPitlick#1fan🇺🇦 (@Seb0821) reported

    @Videotron Why no answer. Why copy paste everyday the same damn message. You cut off internet when the deman is high. You dont give a **** about us. Bell sucks but less then you for sure

  • youbeglazin yuh (@youbeglazin) reported

    @jab_u @Videotron Probably tomorrow lol, they cut the wifi 3 times already and it took almost 24 hours to come back each time. **** videotron respectfully

  • Whereismypart kpwnage_ (@Whereismypart) reported

    @Videotron You don't answer customer phone support, you don't answer tweets, we are still experiencing internet issues. How can you make an outrageous claim of 80% ? Give us an estimate of when this is expected to be resolved, people work from home and require these services!

  • d1cknb4l1s sophie (@d1cknb4l1s) reported

    @Videotron well please fix it

  • AlexM370 Alex Martins (@AlexM370) reported

    What a complete lack of respect for your customers @Videotron. No service for 3 days and impossible to reach customer support!!

  • Jamoos_versionX Dimitrios Maragos (@Jamoos_versionX) reported

    @Videotron Two days no internet, my neighbour 6 blocks from me and has videotron with no issues, I can't understand why mine doesn't work at all. Utterly ridiculous

  • Vittoriog82 Vittorio Giordano (@Vittoriog82) reported

    @Videotron I have no service since 4 days. You pay the bill of the last 96 hours!!!

  • AveWef Averin (@AveWef) reported

    @Videotron Horrible service