Vidéotron

Vidéotron Outage Report in North Bay, Nipissing District, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in North Bay, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in North Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in North Bay, Nipissing District, Ontario 12/09/2025 19:45

December 09: Problems at Vidéotron

Vidéotron is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Cynner121 Cyn Cynner (@Cynner121) reported

    @Videotron Helix was sold to me as a better technology and I’ve had nothing but trouble ever since. What a scam!!! Thank god for Netflix, PK is just another BSer.

  • ppalxn Phillip Alexander (@ppalxn) reported

    @FernandezInk @Videotron Every Helix user should call Videotron asking fir non service refund

  • Adam93030037 adam (@Adam93030037) reported

    @Videotron I'm 1 of your customers experiencing this issue . What is going on

  • stylinarts māy²⁸ (@stylinarts) reported

    i’m tired of complaining but ****, ever since that emergency broadcast thing the tv (videotron) doesn’t work for anyone in the province. they lock us up in our houses and we can’t even watch tv 😒

  • FSOGfangirl HabsGirl 🇨🇦 (@FSOGfangirl) reported

    @MitchyGallo and it knocked out my Helix @Videotron wtf

  • ppalxn Phillip Alexander (@ppalxn) reported

    @Videotron I want my refund for list of service

  • Minifox91 minifox91 (@Minifox91) reported

    @Videotron More like the majority of customers actually, but I'm glad it's not just mine lol. Good luck and thanks for working overtime to fix the gov's mistake!

  • DAlisella David, Lisella (@DAlisella) reported

    @Videotron What a disgraceful company. A useless alert that all of quebec already knows. Now we are stuck in our home New years eve with no TV. I will be cancelling my Videotron service

  • ppalxn Phillip Alexander (@ppalxn) reported

    @Videotron The worst service I every experienced …, only reason with Videotron because Bell Fibe not available in my area .

  • jeepi11 jeepi (@jeepi11) reported

    @Videotron All if your helix customer