Vidéotron

Vidéotron Outage Report in Osgoode, Ottawa, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Osgoode, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Osgoode and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Osgoode, Ottawa, Ontario 02/20/2026 08:15

February 20: Problems at Vidéotron

Vidéotron is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Osgoode, Ottawa, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaOttawa Internet

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnLaberge John Laberge (@JohnLaberge) reported

    @Videotron I just wanted to make sure that you know about the internet outage in Notre Dame de Grace area.

  • monkiboy93 andre (@monkiboy93) reported

    @Videotron dont have any service since 21h00 in montreal

  • Gravefalcon Luca (@Gravefalcon) reported

    @Videotron Yeah well I finally just got my helix device after you guys yanking me around trying to not give me the price you promised and it's not working. Not the app, just the whole helix. Must say it was well worth spending my whole weekend on the phone!

  • ydnkm ydnkm🦊ユデンキム (@ydnkm) reported

    Looks like a wide service outage for Videotron.

  • Gerryyul gerrymtl 🇺🇸 🏴‍☠️ (@Gerryyul) reported

    Terrible customer experience (scam!) with @Fidomobile ! Is @TELUS or @Videotron looking for a new customer?

  • whaleANTl ☀️ (@whaleANTl) reported

    i will kill myself and **** u videotron old *** rude as hell lady

  • magendron7 Marc-Antoine Gendron (@magendron7) reported

    @tedh13 @Videotron No service for me

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @Milnoc @SBishayIRIS What are the Videotron terms when you leave Ottawa to say travel to Kingston. Does the text of your contract have any limitations? do they charge you? Does your phone say “roaming” or does it think it is on a home network when connected to Rogers?

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @CdnAvSpotter @Milnoc @SBishayIRIS This is why I am curious whether Videotron has text in contracts with its retail customers about limited roaming. AT&T has such text when you buy prepaid service. you have “free” roaming iN Canada, but more than 50% of usage must happen on AT&T network.

  • Milnoc François Caron 🇨🇦💉 (@Milnoc) reported

    @jfmezei @SBishayIRIS No roaming or extra charges. Rogers is the partner network outside of Videotron's coverage area.