Vidéotron

Vidéotron Outage Report in Parry Sound, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Parry Sound, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Parry Sound and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Parry Sound, Ontario 01/07/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • luc_lamont Luc Lamont (@luc_lamont) reported

    @Videotron Still no service in Aylmer

  • DrSamTheDentist Dr. Sam (@DrSamTheDentist) reported

    @cuto8 @reideltj @Videotron With the storm, Ottawa South is never going to see a resolution. They will deny any claims now that they can blame the storm. I am switching to bell on Tuesday, and while I’m mad I’ll be paying more, I’ll be happy to have service that works and support Apple Watch.

  • StephyVicente Stephanie Vicente (@StephyVicente) reported

    @Videotron is there still an outage in my Area? J9A ... The Helix light is white in front and the ethernet is orange but the wifi doesn't show up as an option for me to connect to at all. Doesn't even appear.

  • bikeviewca Bikeview.ca (@bikeviewca) reported

    Is @Videotron cell data still down? In-laws without power and without phone data

  • _MattBritton_ Matt Britton #BattleOfAlberta #FireItUp (@_MattBritton_) reported

    @Videotron Helix is back up and running now ( Chateauguay). Phone Tech support is still down. Endless busy signal. Glad it was resolved regardless. Background: Woke up at 7:30am to an onscreen message on TV with an error code saying program has failed, please try another

  • kavanyoung Kavan Young (@kavanyoung) reported

    @j_gp93 @Videotron I'm in Aylmer and have zero internet but full cell service.

  • sxltanese sultanese (@sxltanese) reported

    @Videotron Hello I haven’t regained my service

  • slowhnds Joe Dan Tony (the road to 666k likes) (@slowhnds) reported

    @MattBosty I'm on videotron and I fixed it by temporarily roaming onto a partner network and using that one instead

  • ShawnF1998 Shawn Fournier (@ShawnF1998) reported

    @Videotron Hélix for me has been having interruptions with the internet days before the power outage, already messaged you guys I’m waiting for a response.

  • warrior_emu TheEmuWarrior (@warrior_emu) reported

    @Videotron Is there an ETA for when service will be back in Gatineau? News say outages could last 5 days. Is that the case for internet service?