Vidéotron Outage Report in Parry Sound, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Parry Sound, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Parry Sound and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (71%)

2. 

   Wi-fi (11%)

3. 

   TV (8%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• lowercase? i hardly know ercase! (@katielowercase) reported 2 minutes ago

  @mondavilalba calling videotron tech support is the highlight of my night so far

• Donald Bailly (@DonaldBailly) reported 3 minutes ago

  @annedeblois With Bell FIBE, you need to unsubscribe from more than one channel in order to get TSN (you cannot subscribe to only one TSN channel). With Videotron, you need to be subscribed to a Sports package in order to get TSN, but the whole network counts for only ONE of your channels.

• Ahmad Z. أحمد (@ZETO05) reported 4 minutes ago

  @Videotron i woke up on charging my CC for $600 and when i inquire about that your department told me that i used it. They never understood that the sim card wasn’t in my cellphone in the last month. Rude and unprofessional CS. They didn’t even cooperate to investigate!! #quebec

• Thomas Markus (@thomas_markus1) reported 6 minutes ago

  @Videotron @VideotronDiv seriously does it take a rocket scientist to solve the pixel issue on CNN. It's been months! (I have spoken to the call support centre and x it is q central feed issue).

• Commissioner Miner (@fanCRTCProfling) reported 10 minutes ago

  They are allowed to charge for terminals (STBs) but a "terminal/STB access fee"??? WTF is that? PLUS a Network access fee? WTF is that? Anyhow the above is a persons Videotron Skinny basic @ CRTC mandated 25$. What a fuqing rip-off of bogus charges. *** u #CRTC. Just *** u.

• Paul Brogan (@paulbrogan82) reported 10 minutes ago

  @Videotron - Helix tv is not working. No answer on tech support phone line or chat or via DM on Twitter. If it's a system wide issue, just update pls.

• NiKiZe😷 (@nikize0) reported 12 minutes ago

  @Mae149 @noIPv6 @Videotron More likely your VPN implementation was broken all along, you just didn't test it properly. The correct fix is probably to roll out IPv6 in your VPN as well... And that is long overdue anyway.

• Janet Kasun (@KasunJanet) reported 14 minutes ago

  @peggy_blair @BrownKnowser To be fair, my son who lives downtown is very happy with videotron. It just didn’t work for me as I live in the country. I particularly had problems when I stopped going downtown when the pandemic started

• Aime (@ijenda44) reported 18 minutes ago

  Is there someone we can really talk to when there is discrepancy in your billing, please @Videotron ?? Help line or help center isn't much helping here??

• Chuck (@chuckfromcanada) reported 24 minutes ago

  @Videotron needs to get on top of the spam calling problem , i get 10 plus "fraud" "spam" or "lottery winner" calls a day and they do nothing. #useless.