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Vidéotron

Vidéotron Outage Report in Perth, Ontario

Why is my Vidéotron service not working?

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If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Perth, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Perth, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 19% Wi-fi (19%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • c_stegen
    Camille Stegen (@c_stegen) reported

    @perreaux Ebox or techsavvy. But ebox is a Qc (Longueuil) company so I’d go with them (they run on videotron network while techsavvy’s on bell I think)

  • fredomarcilo
    Frederic Marcil (@fredomarcilo) reported

    @Videotron currently outage at laval ??? No internet

  • Salma31097164
    Salma (@Salma31097164) reported

    @Videotron worst company of all time. Please find another company for service. Don’t trust this company. Please pay extra and go to a better company

  • drconsultant3
    Djimy Rouzard (@drconsultant3) reported

    @kedollarsignhaa @Videotron Really, tomorrow, sounds like a major outage.

  • paul_gardiner
    paul_gardiner (@paul_gardiner) reported

    @cnngo can you please fix cnngo on AppleTV for Canadian customers? It’s not working for shaw, Rogers, or videotron. It has been down over a week.

  • kedollarsignhaa
    mel n. (@kedollarsignhaa) reported

    @Videotron having wifi issues in cote st-luc. Is there a known issue?

  • wayofmarz
    Egbon Bezos #EndSars (@wayofmarz) reported

    Is @Videotron down again? haven’t been able to use my wifi for an hour now

  • MarcAntoineRoss
    Marc-Antoine Ross (@MarcAntoineRoss) reported

    @Videotron if you're wondering what the chat volumes are so low right now it's probably because you have a JS error on the support page and it just doesn't work...

  • CRG_CIR
    Frédéric Maurette (@CRG_CIR) reported

    @Videotron my DNS server has been down since 1230. Are you experiencing an outage?

  • gepeto42
    Guillaume (@gepeto42) reported

    @IndianaTux @TekSavvyBuzz It’s a Videotron issue. I’m on ebox, tek would be the same. Months of Videotron coming to « fix a hardware issue in the neighbourhood » with no improvement, there clearly are just too many of us uploading during the work day, it’s fine at 2am...